- 91.4LEGITIMACY SCORE
- 93.4SAFETY SCORE
- 4+CONTENT RATING
- FreePRICE
PhotoSync – transfer photos App Complaints & User Negative Comments 2024
PhotoSync – transfer photos app received 50 complaints, negative comments and reviews by users. Have you ever had a bad experience using PhotoSync – transfer photos? Can you share your negative thoughts about photosync – transfer photos?
Please wait! PhotoSync – transfer photos Facebook comments loading...
PhotoSync – transfer photos for Negative User Reviews
✓ I paid for this app already and Still can’t send hd picsThis is nonsense, i can only send low resolution pictures from my iphone to my pc, and I bought this app already!!! this is nonsense and most of the time it doesn’t work anyway. Developers should worry more on make it a great app that works, not making me spending more money for a feature that was “FREE” in the sense that It was available after i bought the app the first time, years ago. As a long time costumer and user, I give a 1 star to this app, in the meantime i’m sending pictures through gmail from my iphone to my pc. 👎.Version: 4.4.2
✓ UnrealSo I had 30000 photos uploaded, then this app decides it wants to update. Now instead of letting me just upload recent photos, its making me upload all 30000. I do not want to lose my photos but I am stuck on an LTE Data connection and spend hundreds extra on charges last month uploading. Im speechless, what a waste of money because I even upgraded. Don’t upgrade and dont pay for this crap..Version: 4.5
✓ PoorSo I purchased this app for transferring photos between my device and my Photoprism server. I wanted a secondary backup of all my photos and videos. Once I had setup photoprism configuration on the app and confirmed it was all working I setup auto sync to backup at 1am every day all my recent photos. Last night was the first scheduled run. After checking in the morning, and making sure the app was running in the background overnight, I discovered that nothing has been backed up!! I checked the configuration and everything looked correct. I decided to run a manual backup. Photos were being backed up. But any video file…. And I mean any video file errored?!!! So I can backup photos but no videos?? That is very very poor. What a waste a money in a poorly written software solution that simply does not deliver on its promise!!.Version: 4.7.1
✓ Waste of timeStupid app,, doesnt hide recent even if turned off..Version: 4.7
✓ Autotransfer is not reliableSometimes it works, mostly doesn't. I have a schedule to auto transfer all the new pictures to google drive ever night at 11 PM. But mostly it doesn't trigger even though I have the power cable connected. Not sure why I am paying premium if it doesn't work..Version: 4.7.1
✓ Now broken. Reports success even if upload fails. BEWARE!This App used to be GREAT, but starting some months ago, it would stealth fail on me. In particular, it would show that there are, say 134 new photos/videos on my iPad, and I would tell it to upload all new photos/videos on my iPad to my Mac, and it would show every sign of success, including showing no error message and showing the usual done message and showing that there are now zero new photos/videos. Unfortunately, when I check my Mac, only less than the 134 latest photos/videos actually exist on my Mac. The failure seems to be that a big file, e.g., a 40-minute video, might be the last file uploaded, and no earlier file would be uploaded. This is SO dangerous! I have to hand verify that all files seem to have made it!.Version: 3.2.7
✓ Doesn’t really transfer photos...A little misleading. When you read the fine print, it tells you the free version is a limited-features trial version. It doesn’t really transfer photo files, just low-res copies of the photos. A disappointing waste of time..Version: 4.5.2
✓ PhotosyncOften when i transfer photos taken on my ipad to my W10 pc i get a notice on my iPad that PhotoSync is searching for a connection to my pc, can't find one and so i should connect my iPad to a receiver. Sometimes the transfer occurs in a few seconds. The iPad and the PC area right beside one another and for all other connective jobs there is never ever that syncing prblm So... i never know if my PhotoSync will work or not. I also notice that VERY often once i have used PhotoSync and ask it to sync again, like if i forgot a photo... it won't and instead says, Searching for a connection and there isn't one. So... what's up with that i wonder? Thanks.Version: 4.6.1
✓ Doesn’t work as promised, tech support don’t respond“Background” transfer is a joke. Times out after 2.5 minutes. You need to bring app to foreground to keep transferring files. Not good when you have hundreds or thousands of photos & videos. Lots of complaints on forums. Standard answer is to blame Apple, which is patent nonsense as competing products (eg OneDrive) work fine (they just register the app differently, and this allows them to run indefinitely in the background)!! App calls OneDrive “Skydrive” which is about 4 years out of date. SDK out of date much? Messages to tech support never answered. Don’t trust these guys. I want a refund..Version: 3.2.7
✓ Significantly improved BUT…This app has come a long way since I first reviewed it. Marked improvements all around, including background upload (uninterrupted), faster photo upload. However, when uploading videos it goes through a “compressing video” stage before each video and it is wasting time. Just dump the videos as they are onto my FTP server and stop trying to save bandwidth or whatever you’re doing by compressing each video. Thanks.Version: 4.6.5
✓ Unclear that ad-supported version doesn’t transfer full size photosYou know, I pay for apps; I do. With actual cash. And of course I pay for them with my attention to crappy ads as well. So just TELL ME CLEARLY not only what the premium features are but what the ad-supported version of an app *doesn’t* do. I spent the time to download this app to two devices — thinking I’d checked the answer to this question, since the app info text says photos are transferred with “full resolution.” Well...then what, exactly, is the premium app doing? I mean, resolution for digital images essentially equals size. Sigh..Version: 4.4.2
✓ Needs some attentionEarlier I gave this 5 stars as it used to be a carefree way to get those image and videos to my other devices. Then an update came along and ever since that one update not my iPhone, either iPads both a first and third gen iPad, nor my wife's iPhone work reliably to give this 5 stars. Even though the app is loaded on each and ever idevice desktop and notebook the only way to really get good access is using the browser method, and that is in no way any easier than using iTunes or the iPad camera adapter. And 3 of those I work with have the same issue but choose to delete rather than fuss with it. This must be a common enough issue to need some bug fixing..Version: 1.6
✓ Live Photos upload via WebDAV not workingTried for a few hours to upload to my server using WebDAV but can’t get Live Photos to work. Setting is checked off but the video of the live doesn’t seem to work it’s just an empty .mov file. I give up and will not be purchasing it after the trial..Version: 4.8.2
✓ Corrupted all my files - do not use this appHaving downloaded the app, I downloaded the photosync software onto my computer. I knew immediately something wasn’t right when 21 icons appeared on my desktop! I uninstalled immediately & now have been left with corrupted files. I cannot save anything on my computer! It’s a complete disaster & im annoyed apps like this are able to still be running. Its looking like I’m going to have to buy a new computer now thanks to this dodgy app! Distressing & awful !.Version: 4.8.2
✓ BuggyI wish it worked. I really tried... plus rude customer service. But trying again....Version: 3.2.3
✓ Don’t update if you use family sharing!I’ve been using the paid app for years. This update has made it unusable and won’t let me restore purchases via either of our family iTunes account. I was using this weekly. Please fix it ASAP!!.Version: 4.0
✓ Does not workFollowed instructions to the various letters. photo does not upload from macbook to ipad. subsequent ferret among help topics doesn't illuminate, as those files suffer from incoherent grammars (as in, to which 'it' does a reference refer, and, to which app does the 'app' in a sentence refer) and instructions specific to older app versions. attempted manual upload, but that appears to be for ipad to mac transfers only. The transfer screen will appear, sees my ipad, but fails to locate my albums on it. 5min later, still searching, i hit send anyway, then a banner appears on the mac, declaring the transfer successfully completed. of course, the upload cannot be found. isn't that peachy? 2hrs of time, 5 bucks in..Version: 4.5.2
✓ Exactly what I need.. but...I don’t rent my apps, I’ll buy my apps outright. This app is exactly what I need, but you’ll never catch me subscribing to it. Back to NextCloud it is...Version: 4.5.2
✓ Convert photo to JPG even I don't want conversionTried to backup photos to my wd nas storage. It convert photos from HEIC to JPG while transferring to NAS. I checked all options but nothing works. Eating up my space of NAS..Version: 4.4.1
✓ Impossible to use or upgradePoorly written app and probably spyware. I wanted to upgrade to the paid version but that’s impossible, because the app won’t allow me to even see the upgrade menu unless I allow it to access all my personal photos at the same time while it is connecting to the developer’s “big brother” server for upgrading. The app is probably copying all your photos to some unknown internet server while upgrading, otherwise I can’t explain why the developers have hid the upgrade menu unless you first allow it to see all your photos. These 2 should be unrelated. Normally I should be able to upgrade while disallowing photo access, and then I should be able to turn off cellular internet access before allowing it to see my photos..Version: 4.3.1
✓ Great app but issues backing up media from 3rd party appsPhotoSync would be the perfect backup app if it could properly handle non native images and videos that can be put onto the camera roll by 3rd party apps when the default high efficiency saving format HEIC is enabled. Turning on compatibility mode (saving as .jpg) partly address this issue. Settings > camera > formats > Most Compatible After IOS 13.x by default yourApple device will save photos and videos in high efficiency mode HEIC format This is what causes PhotoSync to have issues with non-native files which are likely to be saved as .jpg For example; if you save a photo from the Facebook app to your camera roll, PhotoSync thinks this photo is always new even after backing up. This is not an isolated issue. I have 16 files on my camera roll currently that are always marked as new that need backing up. These files are from several different apps not just Facebook. Slow motion Video clips recording by a GoPro camera synced to to our iPad/iPhone will cause PhotoSync to get stuck at 0% when trying to back these files up. You either have manually copy these files off you device and delete them or untag them for backup so you then can’t use the all new files backup feature. Once these are fixed this app gets 5 stars from me..Version: 4.0
✓ Not GoodUsed to work perfectly until IOS 8 update, now unfortunately this app despite being updated has stopped working completely..Version: 2.2.3
✓ PhotosyncIt keeps crashing out with error host not available after about 20 images downloaded. Cannot get original image number tagged to image..Version: 4.0.1
✓ Okay But Needs ImprovementGlad I only bought one month on the subscription. When trying to use this to back up my photos to my PC, the app locked up repeatedly after as many as 624 photos/videos, but several times after only 1. For that reason, I had to cancel and restart the process over 20 times and it took much longer than it should. Will be interesting to see if it got them over all successfully..Version: 4.5.2
✓ Crashed my phone twiceTry to use the app, connected to NAS ok, tested transfer ok, but then iPhone crashes and rebooted. Happened few monuments later so deleted the app..Version: 4.6.8
✓ Not so simple to use the appI really had a high hope for this app. I thought it will make transferring the photos from my phone to my computer into a specific folder faster and easier than using the cables. Unfortunately on spending as much time as with the cables. You also have to be close to the laptop with open the app to be able move the pictures. I figured out a few ways to do it but takes still time and sitting by..Version: 3.2.7
✓ Fails to download all and confirmation messages aren’t helpfulPaid the $9 for pro because I want the full resolution downloads to my PC. I have about 2500 photos/videos. App seems to be downloading everything but then I get a list of failures. Some say file not found, some say disk space is low —- which disk? The target disk has 1 free gig. After that, no other confirmations … I have no clue how many of the total downloaded because there is no indication which files were successful, no stats summary. When you restart the app it starts all over — you can download everything or just ‘recents’. Well I don’t have anything new in the last 5 minutes but it shows I have 919 new files to download. I want to backup my files and be assured that everything is saved. This app seems to back stuff up but I don’t know if everything is done. Disappointing..Version: 4.6.8
✓ Needs update and has needed for a long time nowApp is no longer properly detecting which photos haven’t already been synced. Please fix..Version: 4.7.1
✓ Works but not seamlesslyWorks when you type in browser address but then I downloaded the windows companion app and it is not found by my phone. There’s probably some way around it but for me to pay £21 for a lifetime licence I’d like be more confident it works seamlessly..Version: 4.5.2
✓ Nearly a great appIf I transfer a lot of files the iPhone heats up and stops with a wifi error. The app should remember my selections and it's progress at this point but it doesn't. (I know about the setting to keep selections but it needs to pick up where it left off). It would be nice to be able to choose a destination album on the target device. It's a nice app to use and it preserves the quality of videos & photos but the non-recovery from the wifi error is a show-stopper - literally..Version: 1.7.1
✓ Doesn't work on most hotel/public wifiThe developers should probably make this point a bit more obvious rather than having it in a settings link that you can only find after purchase. I'm sure it will be great on my home network but I don't really need it then....Version: 3.1
✓ Rich features but deadly bug kills it!I used it to test transferring Live Photos (an image file + MOV file). Initially the mov file won’t play on windows machine because codec problem, this is not PhotoSync problem. HOWEVER, if you want to save the hassle by enabling the HEVC H.256 convert option inside the configure, it will upload a zero byte MOV file instead of the actual file. So if you solely depend on it to do your backup, you could lose all your LP MOV recordings!!!.Version: 3.2.3
✓ Not reliable!I’ve been using this app for 3 years and anytime I need to transfer all my photos and videos to pc it says after a few hours that there is not internet connection and doesn’t give me the option to continue so I need to cancel the transfer and start again. Sometimes it takes me 3 days to successfully complete the transfer..Version: 4.3.2
✓ Horrible speedThe app downloaded about 500 photos very quickly and then slowed to a painfully slow pace of about one photo a minute. A waste of time and money. And yes, my internet speed is very good..Version: 4.6.8
✓ Can’t transfer to/from major cloud providers with the Pro versionI have the Pro version and when I start a transfer, I can’t see any cloud provider except those that need Premium. I connected my OneDrive and Google Drive accounts but they stay greyed out in the configuration panel and cannot be used to transfer to/from. 😕.Version: 4.7.1
✓ Pas toujoursParfois il fonctionne bien Parfois très mal Pourtant dans les mêmes conditions.Version: 4.1.1
✓ Too slow to be if any useThis app is worthless it is far too slow syncing, takes 45 seconds to sync every photo (no other app has this issue) and videos time out syncing every time. I would refund it if I could but can’t with apples questionably legal no refund App Store policy.Version: 3.2.7
✓ Autotransfer doesn’t seem to be startingAutotransfer does not seem to be kicking off at all when set to charging and a specific time. Will be asking for a refund on pro subscription as feature seems to be very broken. Thinking it’s a recent change to IOS 15.Version: 4.6.1
✓ Ok but keeps crashing gCrashes if I transfer more than 30 photos at a time.Version: 3.2.7
✓ Useless AppI WOULD NOT RECOMMEND THIS APP TO ANYBODY. Very slow, can't multi select, does not handle sending large number of photos at one time, took 1.5 hours over a fast internet speed, until I finally gave up. The job never completed. Very dissatisfied, there are plenty of better apps out there which are much cheaper/free and do a much better job....Version: 1.7.1
✓ Wifi DisconnectsIf wifi disconnects during SMB transfer give an option to retry the ones that failed. Now I have to reupload 14000 photos again.Version: 4.7.1
✓ Not good anymoreRecently, they change the app, so you can no longer send your photos in high-quality. You have to pay even more than the original purchase price of this app. they’ve had added a lifetime charge or a monthly charge. or you can only send your photos in low quality..Version: 4.7.1
✓ Can’t do all it saysThis app is great if you want to transfer just between devices. But I’m using an iPhone. All photos already sync between devices. I got this app because it supposedly syncs to local storage on NAS. I have USB storage connected to my router. I keep full sized photos stored there. This app will NOT auto sync to USB storage on your router. You can manually select photos and manually send them there but I could already do that without the app. Nowhere in the description does it say there is a problem with iOS security interfering with the auto upload feature. But there is. This app has NEVER auto uploaded to my storage connected to my router. It’s other features are already built into my phone. I so wanted this to work. When I submitted a ticket, only then, did I receive a link which explains the issue with auto upload and iOS..Version: 3.2.3
✓ Low bitrate for videosTransferring photos and videos is very easy using this app, but the video quality is downgraded. The resolution remains true to the original video, but the bitrate is less than half, reducing the quality of the image. For most applications, I’m sure this would be fine, but I paid for this app to transfer pictures of my son… the colours in the transferred video were noticeably downgraded, making my son look like a ghost. The advertised “high quality video” was slightly misleading, in my opinion..Version: 4.7.1
✓ Absolutely junkPaid for lifetime membership thats useless. This app is more advertising than app. Stay away. Junk. And now have the developer trying to manipulate this review by sending multiple emails..Version: 4.2
✓ Absolutely hate the interface.The the menu is so confusingly structured that I get shivers when I am about to open this app. JUST GET A PROPER UI DEVELOPER! If any other app could sync with my synology I would switch instantly and would not mind leaving the £30 I paid for. I have been waiting for years for this app to improve, just re-invest the money in a UI update finally!.Version: 4.6.1
✓ When it works it’s great….I’ve used this app on and off for a few years and now for some reason it never finds my computer. Yes I’m on the same network as my phone and the most up to date app is open on my computer.. when it works this is great, when it doesn’t it’s super frustrating.Version: 4.7.1
✓ Lowers photo qualityWarning: You have to pay to be allowed to sync full size photos.Version: 4.0.1
✓ Been great to me until recentlyI’ve used this for years with little issue but lately it has not been as good as it has been. For a while it wasn’t properly identifying the “new” photos that hadn’t been uploaded to another device yet. It seems better now, but I’ve recently noticed that it is transferring a lot of my photos to a computer oriented side ways the wrong way. It doesn’t do this to all photos but many and I can verify that they are not the same orientation on my phone from where they came. I don’t want to have to reorient them right side up..Version: 3.2.6
✓ Don’t botherYou have to pay to send photos in full quality, so the free version is a waste.Version: 4.7.1
🙂 PhotoSync – transfer photos Positive Reviews
PhotoSync – transfer photos works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact PhotoSync – transfer photos.
⛔ PhotoSync – transfer photos Problems
