Syracuse.com Negative Reviews

Syracuse.com App Complaints & User Negative Comments 2024

Syracuse.com app received 40 complaints, negative comments and reviews by users. Have you ever had a bad experience using Syracuse.com? Can you share your negative thoughts about syracuse.com?

Syracuse.com for Negative User Reviews

✓ Too many adsEven with a subscription I am seeing too many ads. It slows down the app..DmuurphVersion: 4.0.2

✓ Thinking about discontinuing my subscriptionToo much money. I live in Massachusetts. Born in Marcellus. $20 per month is a lot of money for something I don’t need...Jfull5611Version: 3.8.3

✓ Can’t refreshHave to force quit the app to get new stories to load.Darry2385Version: 4.0.1

✓ Paying to read comments?I find it ridiculous that you now have to pay to read and or comment on articles!.Ryan MullenVersion: 3.8.3

✓ Great content - banner ads make it unusableLove the app but blinking ads major it unusable. Yes it gets my attention. No you cannot turn them off..Patdunn77Version: 4.2.16

✓ Could you add a few more invasive ads, please?I don’t think this app has enough ads and paywalls. Maybe you could add a few more, just so that when I’m reading one of the 2 free access ads, they pop up and interrupt my attempt at finding news..AJD26-26Version: 4.2.3

✓ Not worth the priceEnjoyed it. Was useful for local news. But should be paid for by ads, not users..HatenagscreensVersion: 3.9.2

✓ $20 for what ?My wife and I love the app but $20 for what i can get for free elsewhere? not a chance. app uninstalled, good-bye..Grinder084Version: 3.8.3

✓ Making customers payI feel it’s insulting to people who live in Syracuse to make us pay to read your misspelled articles and misleading headlines. Tell your reporter to also stop attacking people who comment on the comment links too. It’s the same man I see every time attacking your readers. It’s so tacky and unprofessional..#metoooooooooooooooVersion: 3.8.3

✓ The latest version does not loadThe latest version (today is Dec. 9, 2020) does not load. A white screen appears and then disappears. This is not useable and deserves zero stars..Jillann57Version: 4.0

✓ Endless hours of FRUSTRATION!Pay for a subscription then be constantly hounded for your login and password and then get error messages even though you saved the info and you’re sure it’s correct. Go around in circles for hours. Frequently crashes. App design matches the level of journalism with typos and spelling and grammar errors galore.. and of course filthy, trashy clickbait ads. Apple, you are equally responsible for allowing this abomination!.BaRKeY123Version: 4.1.7

✓ Problems with your programming and staffI have called 4or 5 times.Tom W69Version: 3.9.2

✓ Popups spamWant to stay in business, be affordable & listen to your customers! Syracuse Newspaper has a history of not being customer friendly when I complained of constantly receiving wet newspapers and explaining with a back & neck injury it hurt to hold heavy wet papers to read... and they did nothing to correct the problem. Double billing was the last straw!.MuskratbayVersion: 3.8.3

✓ Can’t access content anymoreI have a paper subscription but can’t access content on the app. Sign ins don’t work, nothing works. If I could give zero stars this app would get that. Pure garbage..Geo dash level beaterVersion: 3.8.3

✓ Sloppy reportingI refuse to pay for sloppy inaccurate reporting. You also need a spell check program. By the time you do report a story it is old news..Iamtwonice007Version: 3.8.12

✓ To expensiveThey charge more then Netflix!.TreyspenVersion: 3.8.3

✓ Paid 1000,s to read your paper. Now this!!!!!Paid for newspaper for 40 years. Awful you want to charge for online service. Unbelievable you have not figured out a better way to run your business. Sad.77777777777$$$$Version: 3.8.3

✓ Never worked, no tech support, cancelled itDisappointing because there is decent content, Syracuse Orange basketball and local area news and events. So I became a subscriber for a couple years and I frequently was not allowed access to subscriber content. After repeated requests for assistance with no response/results I cancelled it. No great loss as I get just as good Syracuse Orange sports news from Troy Nunes Magician for free..MikeeowVersion: 4.3.2

✓ App stinksConstantly get pop up blocking me from reading any article unless I subscribe. No way will I subscribe. Used to be some stories were subscribe only stories. Now everything is blocked from reading unless you are a subscriber..Mimi FLVersion: 3.9.2

✓ AppAbsolutely ridiculous that you have to pay for your own local news!.LocalnewsripoffVersion: 3.8.3

✓ Not payingPrice is ridiculous, and looks like they somehow cleaned out they’re reviews. the suddenly have a bunch of positive ones, That’s why I redownloaded. but nope they somehow cleaned out all the negative reviews to look better but the app is still crap. don’t waste your time or money..Gherb07Version: 3.9.2

✓ Was good for a while but....I used this as my way of finding out local news, but now I can’t rely on it. Almost every article I try to read it kicks me off saying I have to subscribe to read it. It’s too bad I really enjoyed this app!.Meals97Version: 3.9.2

✓ To many pop up ads and always trying to up sell services! Very annoyingOver the top up selling.Dedicated former paperboyVersion: 3.9.0

✓ Plan on paying....You get locked out after so many views and made to pay a subscription fee for a newspaper that heavily advertises, tracks its users demographics and inserts “stories” of local businesses that are actually paid adverts by said business..CharlesborinnVersion: 3.8.3

✓ DisappointedCan not read the news stories unless you pay to subscribe! App deleted!!.Angrybirfs222Version: 3.8.12

✓ UninstalledCannot view one article without asking for $15. Especially during these hard times you think they would loosen up. I’m done..J--manVersion: 3.9.2

✓ Unable to use on my ipadSince the most recent update I’m unable to load the app on my IPad Air. I have been using the app for years. Just can’t believe that I have now been left out..Famdoc13Version: 4.0

✓ Overpriced!!!I will never pay that much per month for second rate journalism. $15 per month is absurd! Netflix is cheaper! Articles are full of errors and are rarely proofread. New York Times is more affordable and is the gold standard in journalism! There are other sources for local news that are free. I’ll be visiting those sites from now on. See ya!.Jimmy2283Version: 3.8.10

✓ Why???You were once the best news source then you went and charged us such a shame no longer care to use the app or well please go back to being free.Ct101010Version: 3.8.3

✓ Hard to useEvery time I try to log in as a paper subscriber on my iPad it won’t let me!.Mamma Mia 7Version: 3.8.3

✓ App update keeps crashingWhile I’m scrolling through a story..Sanuel a smithVersion: 4.2.2

✓ App use isn’t stable.Update: still, every couple of weeks the app refuses access to articles and asks me to restore purchase, even though I’m clearly logged in. So I have to delete the app and download it again. This is a huge inconvenience. I pay for digital access, I can see that I’m properly logged in, and yet when I click on a link to an article from the top stories page I can’t go any farther than the curtain of subscribe now page. I choose restore purchase and it just doesn’t work. App people, please look into!.17tcpVersion: 3.8.6

✓ New version of the app is almost unusableNo way to refresh the newsfeed. Have to force quit. Scrolling through news, it automatically scrolls backwards when you pause. I don’t understand how apps like this make it through QA - did no one test this?.BlafrickVersion: 4.0.2

✓ PayingWe have a subscription to the newspaper therefore we shouldn’t be charged for our access to digital news. Maybe we’ll just cancel it all and use something else like the local news stations for the news..Annoyed2!!Version: 3.8.6

✓ 🤑I’m paying for this every month but every time I click on it on my phone says I need to update my subscription.SandN helpersVersion: 3.9.3

✓ Worst app on my phoneThis is by far the worst app on my iPhone. Is it because not compatible w iPhone 12 Pro? It locks up. It can’t forward articles. At times can’t scroll. I finally broke down and purchased the Syracuse dot com subscription and the app is worthless. Please update and get this thing working..SleeeepguyVersion: 3.9.4

✓ Poorly executedStill very buggy. Share button only works sporadically, “done” button broken. They fixed the bug where clicking a link if a story was open wouldn’t get you there, but now once you’re there you have to force quit to get the page to close. It’s 2021 people, high school kids are coding apps more elegantly than this. Luckily the shoddy appsmanship matches the shoddy journalism perfectly so no unrealistic expectations. Icing on the cake you have to log in over and over and over. I guess they’re worried if someone steals and unlocks my phone they won’t have to pay for poorly conceived, poorly written, and poorly edited stories about local restaurants going out of business?.DontNeedPalindromeVersion: 4.1.1

✓ What to expectThe news feed is to slow in changing what is published Find that some days the same info is presented!.Rlowe57Version: 3.8.3

✓ Paywall nonsenseRemember when you could read for free? Recall posts that were 2-3 sentences long and full of grammatical errors that were not updated? Its been a few years and now they require you pay for most of the content. The few articles worth reading aren’t worth paying for. Same writing issues exist. I find and read it all for free on the internet and do not subscribe to this ridiculous ad-filled garbage..MissMel01Version: 4.4.3

✓ Awkward website, minimal news not worth havingAwkward website, minimal news, not worth having..DougA01Version: 3.8.6

Syracuse.com works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Syracuse.com.