MyTeams by NBC Sports App Negative ReviewsNBCUniversal Media, LLC

MyTeams By NBC Sports Negative Reviews

4.3
4.37066 star

Total 27 Negative Reviews

MyTeams by NBC Sports App Complaints & User Negative Comments 2024

MyTeams by NBC Sports app received 27 complaints, negative comments and reviews by users. Have you ever had a bad experience using MyTeams by NBC Sports? Can you share your negative thoughts about myteams by nbc sports?

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MyTeams by NBC Sports for Negative User Reviews

No GameFirst the app is advertised all over television. Then I downloaded the app and things were cool on every phone I have ever had until I got iPhone. Now I’m passed because I used to be able to see the games on the app no problem, but now the app says that the video is not supported by my cable package. I never had that before and even sitting in my home where my cable is located I still get that same message. I was all for this app but with no game footage to watch when I wanna watch it. I’m good. I’ll have to look elsewhere because this is a waste of space on my phone and time that I don’t have. Thanks but no thanks..Version: 8.3

A little limited1. The previous Comcast app design allowed me to keep track of the local college sports teams. This version does not provide that option. I don’t like that. 2. Because this is a sports app, it really should provide score board information. This version does not do that! 3. Otherwise, after an adjustment period, the navigation for this app is pretty smooth. 4. This app occasionally freezes, where I get stuck reading a story and cannot get out, without closing out the app..Version: 5.3 (31)

Great when it works. Have to close and reopen app when it hangs.Has a habit of freezing during commercials and will not restart unless I completely close the app and restart it. Will often not “go live” after clicking on the “go live” option. Again, requiring that the app be completely closed and reopened in order to catch up with the live broadcast. Pretty annoying. Also the screen truncates the left and right edges of the picture on my tablet so I can’t always see the scores or clock if the network puts that information on the edge. That only happens in landscape mode..Version: 8.5.1

Buggy, not fully intuitiveIt kinda gets the job done, but it is not fully intuitive and is buggy… - not clear how to switch between teams you’ve added, nor does it really show you what teams are there. It took a LOT of playing to figure out how to switch from one team to another - app starts in portrait mode, even if you’re in landscape mode. It will switch to landscape mode if you move your iPad back to portrait mode and then rotate, but it doesn’t just figure out how to do it on its own. - sometimes, it will only play the live video stream inside a window with no options to get it into a full screen. Other times, it will put you into full screen mode with no ways to get out of it and back to the app. There are no controls on this, and fully restarting the app doesn’t guarantee results one way or another. This needs to be fixed!! Also, when it switches to landscape mode, the video becomes too large for the screen and some of it is cut off on both sides. - it talks about notifications, but I saw nothing about what you want to be notified about and when… This app also needs to allow for Picture in Picture mode, where I can hit the home button and get out of the app and still get the video in a small window in the corner on my iPad. Please make this more intuitive and user friendly, and please fix the bugs described above..Version: 9.0

All Glitter No Gold!All set to view a game but not available in my “Region”! I would not mind so much if Regions were defined. My provider authenticates my service, and tv service by NBCW is available on my cable channel. So what is so great about this app? Nothing! Part 2. Now I think I understand. If your team Washington Wizards, is playing away from home, even though the app says “live in app” that does not mean it will be live. So when MyTeam plays at home it really will be live. So as I am doing now, NBCSports Washington shows My Team home or away on my cable channel. As much as I would like to have this App, there is no value to me. Thanks. Part 3. I signed in the app with my Xfinity user name and PW. The result says I am ready to view the video. At 1 pm I am ready to watch the Redskins. But; MyTeams says “System not in my Region due to rights restrictions”. That does it for me. Thanks..Version: 5.1

Bad AppAs a college student who doesn’t go to school in the Bay Area, I had a couple months of using the MyTeams app without any problems. Now it says my location makes it a blackout restriction and can’t even watch my A’s because I’m not back home in the Bay. I enjoyed watching the A’s whenever I could, wherever I could cause of my families cable subscription. Don’t punish fans cause they aren’t home in the region, reward them because they want to use the app wherever they are in the country. Just forcing me to use illegal streams to watch instead because you guys can’t be user friendly is just losing customers..Version: 5.6.3

Good when it works which is maybe 50% of the timeThe My Teams app has potential to be really good but it’s not good right now. Almost every time I use it to watch my teams it falls into a loop and repeats a sequence over and over until I force close the app and restart. If it’s not doing the loop issue then it’s telling the content is not available in my area, because for whatever reason it’s apparently lost my valid account info for DirecTV. One time I was able to go into the settings and sign out and back in but tonight it wouldn’t let me sign back in. If the app developers can make this app user friendly and fix the bugs, it’ll be good. Until then, it’s 50/50 that I’ll get to watch my team. Either offer an app that works or remove it, but please stop wasting our time..Version: 5.3.1

Convenient Way to Watch Sixers but FlawedI use the app very often to watch the Sixers using my tv subscription, but occasionally it logs me out of the connection. This previous time, when I went to log in, I accidentally selected Service Electric Cablevision(vs Service Electric Cable TV and Communications. Obviously I could not log in with my credentials. When I realized my mistake, I backtracked and selected the correct provider. When I logged in, it designated my having logged into Cablevision instead. Because I was logged into a non-existant account/connection, it would not approve me to stream the game. It was then I realized I could not find anywhere to log out of my provider connection through the app. I ended up having to delete and reinstall the app in order to be prompted again to sign into my provider. In hindsight, I perhaps could have logged out of my provider’s site if an actual connection had been made, but it would be great to have that ability in-app along with some sort of actual account/settings page. Another issue is that on my Ipad, turning my game sideways for full screen cuts out the score every single time, so my only options are to watch it upright in a much smaller window or use Chromecast, which for me often disconnects. The app is handy but could use some improvement. TLDR : Issues with provider connection and inability to change provider in-app or access much of an account/connections page, and wide screen viewing cuts off game score..Version: 8.3

I just want too stream warriors gamesI really wish as a die hard warriors fan that there were some way for me too stream the games easier than what’s currently available. Due too blackouts I’m hesitant too drop $75 on a app or tv service I may use once in a while just too find out warriors games are blacked out. I only need too stream once every 3-4 games otherwise I’m home where I can watch it. But it’s just so frustrating missing a game and having tv providers lure you in with the thought of being able too watch your home town team than game time comes and your blacked out. So please if anyone knows of any option out there I’ve missed please inform me.Version: 8.1

Fix the connection…App will not open when it is connected to WiFi. WiFi needs to be turned off to even get the app to open. If I’m lucky enough to get it to open, the game will not cast to my smart tv. I have watched Phillies baseball this way for the last couple of years, and I’ve never had this issue. It gets hung up on the MyTeams Sports logo and it will not go any further. The game will not load, despite my phone believing it is connected fine. This last only been happening since last Wednesday. Prior to that, I rarely had an issue. Please someone look into this and see what has changed since last Wednesday..Version: 9.0

...Why Cant I Lock My Phone And Hear The Game?First off, half of these reviews are left by absolute imbeciles who give the app a 5 star rating and proceed to rip it a new one in the review they write. for gods sake open your eyes and look at what youre doing lol this app should have 1.5 star rating. second, the app has a really bad layout. counterintuitive even. also, what do you benefit from not allowing users to lock their device and still hear the game. really, whats the point? youre incentivizing people to just stream the game online for free illegally lol if you want that to end, you have to win people over! and you can start by letting us lock our phones ans listen to the game! not complicated :).Version: 8.4

Frustrating experience on iPadWhen watching live games on my iPad Air (3rd gen) at full screen on landscape mode, the video doesn’t display in letterbox. This results in video being cut off on the sides, which really impacts the viewability of games and plays. Additionally, commercials often seem to cause the video player to freeze. This results in having to kill the app and restart it to get back to a live game. Navigation between teams is frustrating too - the knob like feature is frustrating to use..Version: 8.5.1

Always a problemEvery time we go to watch the Flyers games on either our iPad or phone we end up having to delete the app then reinstalling it. And every single time the same message pops up “this program is not available in your region due to rights restrictions.” Last season it worked fine. The iPad is a little over a year old and the phone is a few months old and we are ALWAYS connected to WiFi so I know it’s not on our end. We have complicated circumstances where this is the only way a family member can watch as he is in an assisted living facility. But it’s sad that every time we go in to see if he was able to get it started, he feels like HE did something wrong. “Nope, doesn’t work on my phone either buddy ...sit tight while we fix it again.”😢🤦🏼‍♀️.Version: 6.0

“Not your mother’s app” 🥴Ditto Trader Jean! She makes excellent points and took the words right out of my fingertips. 😜 I want my old app back, where I could pick my teams and not have to scroll through all the off-season stuff to get any current info on active teams. Additionally, I want to pick individual teams, not the whole wad in the area! I want a series of articles that I can pick to read about my team(s) at my leisure. When I picked “Bay Area” on this app, I got everything imaginable and get multiple daily reminders and news bits about teams I don’t want. It’s an all or nothing app. The livestream of games often seems to get stuck; score doesn’t change for many minutes in a fast-paced game, and the film itself gets jerky like an old badly wound 16 mm. 😝 Pretty annoying when the real-life game and tv moves on. When I need my tablet or phone exclusively, it’s a second-(or third-)rate production. Please let me pick two or three teams from anywhere and not get bombarded by ALL the teams from one whole geographic area. BTW, when I open a preview, I don’t want to do this. I want to be taken directly to the news. Kinda sneaky way to get a review, but now aren’t you sorry you didn’t find a more honest way to ask?!.Version: 5.6.3

Restricted viewing while travelingI’m out of my local viewing area. I was trying to catch my local basketball team, and the app refuses to allow me to view it. Until now I’ve had a decent experience with the app. Usually I’m still in my viewing area just not at home. The app works fine in my local viewing area but as a diehard fan of my home team it is disappointing that they advertise being able to catch a live stream of your local team with the app any where and I can’t..Version: 5.3 (31)

User interface needs workI would rather have the older version for watching games on my iPad. This version works sometimes and then it does not for whatever reason saying that I am not authorized to watch???? No controls other than pause when watching a live feed, so no jump forward back or scroll controls. The User interface needs a home screen to that you can toggle to the team you want to follow. You cannot reorder the teams without deleting the application and starting over as with all of the controls. There are no controls. If you need to log into your cable provider, there is no indicator for that or even a way to check if you are already logged in. Great idea, just missing the tools that an application like this needs so that the user can navigate it. Where is a settings menu or something. Why should I have to scroll thru the 49ers stuff when they are out of season. I should not have to scroll to see team, just select their icon from a home screen....please..Version: 5.6.3

Great content, lousy appOkay, content is more than enough and should be enough to make this a 4-5 star app. So why only two? App mechanics are garbage. Video is what there are pushing so even if it’s not what you want, it’s pushed on you, even when video is not working right and yes, that’s another issue. And why is it impossible to change screen orientation? Folks, it’s 2020 and blows my mind that this is a ‘finished’ product. Update: I’m removing a star thanks to the invasive video feed. I’m watching the game on the television and trying to read articles but the video restarts every time I swipe on the page. I keep on turning it off but it won’t stay off. Disappointing that this is the case, wonder why there is no quality check..Version: 6.0

Good, When It Works, But GlitchyThis is awesome for watching in the go, but about 40% of the time I get an error message telling me my provider doesn’t allow the stream. This is incorrect. It’s just a glitch. Usually, if I close and reload, after multiple attempts it’ll work. Tonight, for half an hour I got this response. I had to delete & download again and it worked on the first try. It can be very frustrating, but when it works, it’s awesome. Fix the far too frequent glitchiness & it’s wonderful..Version: 5.6.3

Good for... well not muchIt’s basically searching for your team on a search engine. Last year we could watch all the games on mobile. Now, every game says not authorized and can’t watch anything. If you expect to see anything besides news, don’t get this app. Used to be one of my favorite apps, but they bait and switched. They got us all to download and watch all the games now they don’t allow any games to be watched. Quite a shame. Also, this is my first ever review written on the App Store. That alone should tell you how I feel about this ‘new and improved’ app. Would give it one star if I didn’t feel bad about giving a bad review. Fix the app. Bring back the ability to watch games and this review goes to a 5..Version: 5.7

Bugs not fixed, no response to problem with appI have been using the app for a couple years. In May 2021 the app decided to log me out of my tv provider and I tried to log in again. I tap on my provider to log in but nothing ever happens. It doesn’t take me to the log in screen like it’s supposed to, it stays on the same screen. I’ve deleted the app and downloaded it again, I’ve waited for updates, and I’ve contacted MyTeams NBC but none of these methods work and I’ve received no response from NBC. It’s very frustrating that I can’t watch the teams that I pay for to watch and it’s unbelievable that the problem hasn’t been fixed for over half a year now..Version: 8.6

Interface needs workI like the ease with which you can load the content you want to watch. However the way it automatically goes into full screen mode when the device is in landscape orientation is annoying. Let the user decide when they want to go into full screen mode. Even more annoying is that, when in full screen mode, the left and right side of the image is cropped. Again, let the user decide that. And I’m sure the sponsors would love to know that a portion of their ads is being cropped for many viewers..Version: 7.3

Not accessible to the blindI was excited about this app when I first heard about it. I am a blind iPhone user, and use the built-in screen reader called voice over. When I opened the app, the only thing that I was able to successfully do was select all of my teams. After that, I was not able to do anything. Voiceover says something to the effect that my teams are behind a button and to press and hold the button and then release it, but when I perform those commands nothing happens. I would appreciate it if this app could be made accessible so that people like myself can use it, because right now we are not able to, and I am a huge capitals fan and was looking forward to trying this out..Version: 5.1

Gets old fastA few good articles, and the video options spice things up a little. However, the reporting is very superficial, and doesn’t have anything that an avid follower won’t be able to find elsewhere. There is room for more depth, analysis and variety in stories. Recently, the reporting has sunk to new lows with 50-75% of 49ers stories nothing more than copying various other reporters speculation about the #3 pick. It’s a circle jerk and a pathetic excuse for professional reporting. Wish they had Major college teams too (Cal, Stanford, etc)..Version: 8.4

Nothing seems to workJust downloaded the app when I opened the NBC CHI app and it told me to upgrade. Nothing seems to be loading or working, and the app is confusing. I find myself swiping left and right just to see if something else will show up. As for loading, I went to schedule and it’s showing me games from April. The filter is set to Upcoming...and it’s August. Worse yet, none of the score from April are even populated. If I select regular season, those results are filled in, but then I need to manually go to August. What’s the point of giving an option and then it not remotely working? I don’t see any options to watch the local game. Looks like a badly developed app so far..Version: 5.9.1

Live Video is Okay at BestThe streams work, yes, but if you need to turn off rotation lock, the stream will pause. If you rotate the screen, the stream will freeze completely 30% of the time. There’s no Picture in Picture support. There’s so air play support either. No video scrubbing. The “go live” button will occasionally work too. If you press the “go live” button too soon after opening the app to resume a feed, the entire UI just stops responding and doesn’t go to the live location. The live video “works” but not well. Surprised this made it to customers at all. Needs major support and updates..Version: 9.0

Unintuitive messCompared to other apps this one is severely lacking. For starters the app itself is not intuitive. How do you add teams to your teams after the fact? I do not see anything in settings or an account section of the app. There must be a way to do it though. Also, this app supports minimizing the stream into a picture in picture viewing experience but only within the app itself. The stream goes away the minute you try to go back home whereas other streaming apps let you multitask. Forcing you to stay in-app to view the stream along with an unintuitive user interface is why I give this app 1 star. It's by far the worst live sports streaming app I've used..Version: 8.4

Resuming the live stream is always buggyWhenever I close the app to answer a message or check a score in another app, I come back to a video stream that is stuck on a commercial loop, or cannot be “caught up” using “Go to live.” I’d love the ability to see the video become “picture in picture” across apps like the NFL or the TNT apps. Having to force quit to continue watching live is a pain. Additionally, the live scores in the popover are frequently laggy. I’d be okay with a “refresh” button to manually trigger them..Version: 9.0


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