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- 71.6SAFETY SCORE
- 4+CONTENT RATING
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Universal Kids App Complaints & User Negative Comments 2024
Universal Kids app received 32 complaints, negative comments and reviews by users. Have you ever had a bad experience using Universal Kids? Can you share your negative thoughts about universal kids?
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Universal Kids for Negative User Reviews
✓ 80% of the time does NOT workMy kid loves shows on this app and this application fails every time. Its so frustrating as a parent. The shows dont play, says to log in when the account is logged in already. I have to uninstall and reinstall to even log out of the provider because the log out button doesn't even work. Fix YOUR APP!! I.Version: 7.0
✓ Poor selectionMy son used to love the Sprout app and he enjoyed watching the shows but after the change to universal kids the app is a piece of crap. All the shows are gone and when you open the show, they only have like 5 episodes. I'm very disappointed on this change. I'm erasing this app for good..Version: 6.2
✓ No goodnight showI got this to see if my kids could still watch the goodnight show as that was their favorite things to watch in the evenings while the other one is in the bath type of thing. But no no goodnight show. No chica. No star. No fun.Version: 6.4.1
✓ Berenstain BearsWe were hoping to find the Berenstain Bears on this app... any chance we could get them added in as well for the toddlers? Thanks!.Version: 6.7.0
✓ AccessIt says I don’t have access to this channel as part of my cable subscription but I am watching this channel on tv right now. Very frustrating..Version: 6.16.0
✓ Something...Well I can watch my favorite show because I have to sign in so the app can be useless please fix this..Version: 7.0
✓ Horrible AppI would like to rate this 0 stars, but you have to do at least one. I just downloaded Universal Kids, and it won’t even open! I open the app and it says that it can’t find an internet connection. When it does this, I have 3 bars in the upper left corner of my screen! I would like to really be able to review this app, but I’m going to review what I’ve seen. Sorry, Universal Kids, I have to rate you 1 star..Version: 6.12.1
✓ Kicked me outI would watch a show for one day the when I would go back to watch my show it said I had to log in again. I went to go check if I was logged out and I wasn’t so I went back to the home screen and pressed log out an nothing happened so to let my kids watch a show we had to delete the app and log in again. Overall I will say it’s a good app my children love it but it can only be used for one day.Version: 7.0
✓ What happened?Can't image why you have not made toddler and PreK content more available since removing it from your daytime line up. Huge fail and forcing people to find other means of streaming what you've left out..Version: 6.2
✓ Good, but I miss Sprout.Universal Kids is a great channel, but it used to be a channel called Sprout, and it’s a part of my childhood. I love the shows like Top Chef Jr, (don’t get me wrong, Nikki, I love you 😇) Anyway, I want Sprout to return. Universal kids is just, a little boring. Sorry but, it’s how I feel..Version: 6.18.2
✓ Useless - Please HelpI logged in with my TV Provider but whenever I try to play a show for my kid I get a pop-up alert saying “This content requires a valid, unexpired auth token.” I can not find anywhere in the app that tells me what an auth token is or how to get it..Version: 7.0
✓ No wayThis app will not let children watch shows unless they have they write cable that will disappoint people but all though it rates very good shows the app has amazing shows that kids love I mean they obviously don’t have Barney(probably do) so it is not as bad so I give it a three a one for having to have different cable so I gave it 2 just subtraction.Version: 6.18.2
✓ No....I love universal kids, but the app is just not good..... it doesn’t have all the episodes to some of the shows. I just wanted to watch and episode that I missed, but it doesn’t have the episode. You guys should really do something about that. It’s kinda irritating. Thx.Version: 6.2
✓ I prefer the old SproutBefore it became Universal Kids, my son used to watch Sprout Channel. They had good shows, appropriate for his age. Now, they only have a few shows in the early morning and then switch to older kids programming. Big disappointment. I hope some day, the network realizes, they lost viewers due to drastic changes..Version: 6.2
✓ Dish NetworkWhy is Dish Network not part of the tv providers, you have basically every provider available but Dish Network and that is ridiculous you don’t even have a monthly stand-alone subscription that can be paid through itunes like Cbs does, you can even do no ads or limited ads, so get with the program.Version: 6.18.0
✓ Please fix this appWe love universal kids but it won’t stay connected to our cable provider. We are constantly deleting and reloading the app to get it to work for our toddler. It’s the only app we have with this constant issue.Version: 7.0
✓ Constant crashingPlease fix, crashes even after I reinstall it on our iPads. An error message comes up when we try to access some of the shows. Thank you in advance for addressing this issue..Version: 7.0
✓ Changed the appMy daughter use to love this app. She could watch all the sprout shows she liked on the go. Now there are only two shows she watched on the app. You should have made a separate app for the older kids shows instead of combining them. Very disappointed. Will still watch sprout but will no longer use the app..Version: 6.2
✓ It will not letj me sign inIt will not let me sign in I have no idea why I don’t know or have any other ideas that would let me sign in I gave it a one star because I’m getting really frustrated because I have to login and then I am but it’s not letting me it keeps saying you entered the wrong password or email address but I did it I did it right I was born in 2012 and I am almost 10 so my mom is trying to help me we’re both getting really frustrated.👎 bad app.Version: 7.4
✓ Took away favoritesI am very disappointed with this app. With the change from Sprout to Universal Kids, they took away all but 6 shows. I understand wanting to expand, but why take away so much from the 2-5 age group? My son is so sad that the chicka show and terrific trucks are no longer on the app..Version: 6.2
✓ Unable to load despite signing inMy son loves Dinotrux so I was thrilled to learn we could watch it on the app. However, I’ve successfully signed in with my TV provider and I can’t actually get any shoes to load. All I’m seeing is an empty turquoise screen. My phone is running the most current iOS so there shouldn’t be any issues. Looks like I got my hopes up for nothing. If anything changes, I will update my review..Version: 7.3.1
✓ Interesting channelI know you guys missed Sprout, and I know I'm gonna get so much hate for this, but this is my personal opinion. I find this channel rather interesting. Sure, it's not that great of a channel, and it does have a few duds, but things change. This app still has shows from Universal Kids' Sprout House block. It's not the same, but I think it's time to learn that Sprout has grown up. It's time to accept it. Comcast now has a kids channel made to compete with Nickelodeon, Disney Channel, and Cartoon Network. Universal Kids is not going to be the end of the world. Sprout just wanted to change. This channel happened after Universal Pictures' acquisition of DreamWorks Animation. It's no Hub Network, but hopefully it won't be like Discovery Family..Version: 6.2
✓ PRESS DELETEI do not recommend I cannot watch anything but like 10 episodes and there is like 200 to choose from I just wanted to watch my favorite shows. Pls fix so I can watch everything then I will do 5 stars. For now I am deleting so do not download does not work. I wish there was 0 stars I want to watch.Version: 6.18.2
✓ Terrible. Couldn’t even watch one clip.I have been trying for like three hours to watch get out of my room. I downloaded this app, signed in and wanted to watch. It freaking kept saying please log out and log back in. So I did this and over and over again and still it won’t work. I am really upset and can’t find that show anywhere else. I defiantly don’t recommend this app. 😫.Version: 6.18.2
✓ Horrible, bring back Sprout!Our 2 yr old loved the Sprout app so he could watch Caillou and Terrific Trucks. The shows they left on are horrible. I guess now we can free up space on our iPad and delete this app..Version: 6.2
✓ ComplaintI want Sprout because universesal kids won’t let me sign up with my account but I can’t put it in because I don’t know it on Sprout I didn’t even have to sign at all everything was already available to watch and for free.Version: 6.9.0
✓ The next stepI noticed that universal kids is on season 4 of the next step but then why on the app they only uploaded 4 episodes of season 1 why is that? They should upload more episodes or else I am giving this app 1 star!!!!😠😡.Version: 6.4.1
✓ TerribleThis app is terrible you can only watch the videos if you have a tv and I don’t so I was not able to watch anything. You also can’t do anything if you don’t have WiFi you also cannot use it!!! I would not recommend this app..Version: 6.18.2
✓ HateI miss all the old shows they have. They took off them and added these new shows. It's not like new shows were added it's that they took off shows an added new ones. They still play on tv but you can't pull up an episode and watch. For example Sarah and Duck, Maya the bee. Horrible!!!😤.Version: 6.2
✓ I don’t get it...I like the idea of this app but I just don’t understand why there are so few episodes. What is the point of the app if there are only a few episodes for each show? Why would I watch live tv off of my device when I can’t fast-forward the commercials, I have to watch on a tiny screen, and I can’t just pick the shows that I actually want to watch? I also don’t understand why this app boasts have certain shows (Nowhere Boys) but doesn’t actually have them at all? You play Mako Mermaids on your channel but you don’t have it on your app. Very disappointed in this app! Please fix this as there is no reason for this app at the moment..Version: 6.14.0
✓ Math every time?Do i have to do math everytime a “big kid show” wants to be viewed?? There should be a allow big kid shows button in settings....Version: 6.18.2
✓ Boring...repetitive rerunsSince the switch to universal, this app and its channel have been very repetitive and quite boring. This was probably the only channel that catered to such a young crowd. Why bring ANOTHER preteen channel to the table? There already Disney channels and Nickelodeon channels devoted to the preteen crowd. This whole new universal thing does not add to competition and is very bland and unoriginal. There's nothing special about this app anymore and nothing special about the new channel change. It is horrible. My daughter is prek and now there really isn't anything she can watch at night or on the weekends. Re-airing the same old tired Caillou doesn't cater to her group. We miss Clangers, Pajaminals, The Chika Show, Ruff Ruff, Tweet, and Dave...what have you sold out too?? This is an awful business move and does nothing for your audiences..Version: 6.2
🙂 Universal Kids Positive Reviews
Universal Kids works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Universal Kids.
⛔ Universal Kids Problems
