CareCloud Companion App SupportCareCloud Corp.

CareCloud Companion App Support

1.7
1.78947 star

Total 62 Ratings

What is CareCloud Companion? Description of CareCloud Companion

CareCloud Companion is an app that helps providers manage their busy schedules and quickly access patient data from CareCloud, even while they’re on the go.

Companion is an ideal solution for providers who want the flexibility of a mobile offering that extends the power and award-winning user experience of CareCloud’s practice management and electronic health record (EHR) solutions. With Companion, providers get a personalized view of their CareCloud experience optimized for the iPad, iPhone, and iPod touch.

To use Companion, you must currently be using CareCloud Central, our practice management solution, or CareCloud Charts, our EHR solution.

Key features
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With Companion, CareCloud Central users can:
- Create, edit, and cancel appointments
- Check in and check out patients
- View their personal schedules, along with multiple resources simultaneously
- View appointment summaries, including visit details and patient balances
- View patient demographic information
- View patient documents uploaded into the CareCloud system (e.g., insurance cards, statements)
- Add or update a patient’s avatar photo using the camera
- Contact a patient by phone, SMS, or email directly from their mobile device

With Companion, CareCloud Charts users can also:
- Create and send ePrescriptions or print prescriptions directly from the mobile device
- Review & sign incoming electronic lab results
- Approve medication refill requests
- Add clinical images to the patient charts using the camera
- View patient clinical summaries including medications, problems, allergies, vitals, labs, immunizations, and more
- Access patient clinical documents (e.g., x-rays, encounter notes)

Getting started
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- Download the app
- Sign-in with your CareCloud username and password


About CareCloud
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CareCloud is the leading provider of cloud-based practice management, electronic health record (EHR), and medical billing software and services for medical groups. The company’s products are connecting providers to one another – and to their patients – through a fully integrated digital healthcare ecosystem that can be accessed on any browser or device.

CareCloud is helping thousands of physicians increase collections, streamline operations, and improve patient care in 48 states, and currently manages more than $4 billion in annualized accounts receivables on behalf of its revenue cycle management clients.

Copyright ©2015 CareCloud Corporation. All rights reserved.


  1. CareCloud Companion App User Reviews
  2. CareCloud Companion Pros
  3. CareCloud Companion Cons
  4. Is CareCloud Companion legit?
  5. Should I download CareCloud Companion?
  6. CareCloud Companion Screenshots
  7. Product details of CareCloud Companion

CareCloud Companion App User Reviews

What do you think about CareCloud Companion app? Ask the appsupports.co community a question about CareCloud Companion!

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CareCloud Companion Pros

Best thing to happen in my practiceFor the last 12 years, I have wanted phone or tablet access to my office schedule. And it’s finally here! As with any CareCloud product, it is easy and accessible. Now looking forward to charting on my iPad in the near future..LEL1323Version: 1.4.1

Great app !Carecloud is a great app for medical practice. It is a very handy app and makes life and work way easier for medical practitioners! Would definitely recommend!.Kathie525333Version: 1.8

✓   CareCloud Companion Positive Reviews

CareCloud Companion Cons

Awful. Needs a lot of work.This app is terrible. I have used many different EMR mobile versions over the years and this one is the worst by far. The capabilities are VERY limited. You cannot even put in a simple note. When we contacted the company we were told that there were no plans to improve this function. It is basically only good for scheduling patients and reading previously scanned documents. And the most frustrating thing is that the security features are not only way too intense, they cause you to not be able to log in sometimes. Are you actively using the app for more than five minutes? Got to put your password back in. Switched to another app for half a second to look at an X-ray? Got to put your password back in. Trying to reopen the app without using it for a few minutes? Good luck with that because it is going to say that it no longer works and you have to restart it. Sending an email through the app and you had to check your contacts page? Guess what, now everything is erased because whoever created this app is a moron and doesn’t know anything about how people practice medicine in a practical sense. The EPIC mobile app is way less strict with the password thing. This app is frustrating and barely worth the space on your phone. If you are thinking about wasting your money on CareCloud for your practice don’t do it. The developers need to trash this entire thing and start from scratch..Kermit606Version: 1.8

Important Features Need to Be FoxesNicole Front Desk’s review was really thorough, so please reference it for good input. My two cents to chime in are that for emergency situations (like what my office is going through this morning), the app would’ve been great to use...if simple things like being able to check-in and check-out a patient were possible. I’ve signed in and out countless times trying to get it to work, but I constantly get a red Failed notice at the bottom of my phone’s screen. These are the nightmare moments when paper charts start to sound like a REALLY good idea again 😓.Jen M-CVersion: 1.8

✗   CareCloud Companion Negative Reviews


Is CareCloud Companion legit?

No. CareCloud Companion does not seem legit based on our analysis. This conclusion was arrived at by running over 62 CareCloud Companion user reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, AppSupports Legitimacy Score for CareCloud Companion is 31.8/100.


Is CareCloud Companion safe?

No. CareCloud Companion not seem very safe to us. This is based on our NLP analysis of over 62 user reviews sourced from the IOS appstore and the appstore cumulative rating of 1.7/5. AppSupports Safety Score for CareCloud Companion is 33.8/100.


Should I download CareCloud Companion?

We are not sure!


CareCloud Companion Screenshots

  • carecloud companion iphone screenshot 1
  • carecloud companion iphone screenshot 2
  • carecloud companion iphone screenshot 3
  • carecloud companion iphone screenshot 4

Product details of CareCloud Companion

App Name:
CareCloud Companion
App Version:
1.8
Developer:
CareCloud Corp.
Legitimacy Score:
31.8/100
Safety Score:
33.8/100
Content Rating:
4+ Contains no objectionable material!
Category:
Medical, Business
Language:
EN   
App Size:
36.19 MB
Price:
Free
Bundle Id:
com.carecloud.carecloudcompanion
Relase Date:
19 September 2013, Thursday
Last Update:
17 December 2016, Saturday - 00:34
Compatibility:
IOS 9.2 or later

CareCloud Companion 1.8 Update Note
✱ Version History

This app has been updated by Apple to display the Apple Watch app icon. • With this release we've added features that support iPhone's 3D touch to quickly access tasks, search for patients, or view your schedule. • Using 3D touch, you can also 'Pe....

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