- 93.0LEGITIMACY SCORE
- 95.0SAFETY SCORE
- 4+CONTENT RATING
- FreePRICE
Momondo: Flights, Hotels, Cars App Complaints & User Negative Comments 2024
Momondo: Flights, Hotels, Cars app received 49 complaints, negative comments and reviews by users. Have you ever had a bad experience using Momondo: Flights, Hotels, Cars? Can you share your negative thoughts about momondo: flights, hotels, cars?
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Momondo: Flights, Hotels, Cars for Negative User Reviews
✓ Poorly laid outThis app is so poorly designed. The search function is absolutely rubbish. Could really do with some user testing..Version: 108.0.0
✓ Fake Fare AdvertisementIn the year alone I have tried to book 4 different flights and every time I tried to buy the ticket, the price for the ticket goes up significantly at the checkout! First I thought maybe I was just late in purchasing it but then it happened to me the 2nd, 3rd and 4th time so it can’t be a coincidence. What a waste of my time! Ticket prices are never what the initial search shows you. What kind of crap is that??? This app is such a disappointment and waste of everyone’s time..Version: 93.0.0
✓ Few issuesA good app that can be great if it took into account every such as families. I’ve just had a son and was trying to book an airline ticket. It did not give me the option to have an infant on my lap. Which was some airlines are free to fly. Once this is fixed I will give it five stars.Version: 7.85.1
✓ Wrong priceThat app finds price with a specific provider and then when you are trying to buy the tickets its the same price from A completly opposite webbsite.Version: 7.1.2
✓ Unless loopRubbish. Requires sign up/ in. Tried with google account. Constant loop of send email click email account not recognised send email. Don’t waste your time.Version: 107.0.0
✓ Avoid. Completely useless.Keeps giving errors about unable to give results ‘for regulatory reasons’. Waste of time and space. Best avoided..Version: 157.0.0
✓ False advertisingWe booked a flight to Florida for 348. It said processing and I went to bed. I woke up the next morning to a email stating I must call cheap air fare. I call and they tell me that price is no longer available and the new price is 1,000. I look up on momondo and it still showing the 348.. I tell this somewhat not nice person on the other end and he tells me if I try to book that then it’s not going to let me and I will have to pay the 1,000... WHAT KIND OF SCAM IS THIS? Btw.... here we are a day later and guess what??? On your app you are still advertising that 348... do not use this app... it’s a total scam!.Version: 97.0.1
✓ Great app but....U can't change the price filter less than 420 way to expensive and who would pay that much?? Deleted.Version: 7.8.0
✓ Sold me useless rental car insuranceJust like the title i bought insurance the rental company did not recognize and i had to buy a completely different insurance. Don't get car insurance until you pick up the car. Otherwise momondo can be good at saving about ten$ per flight reservation..Version: 185.0.0
✓ Garbage AppWhen you select your flights, enter your contact and credit card info, and click book, a customer should be able to confirm their booking. NOT receive an error message that the price YOU listed and the customer AGREED TO PAY is no longer available. Say that from the beginning. In a world of flight apps, Momondo was one of my faves. Never again. Use Skyscanner, Expedia, literally any average app out there if you don’t want to be lied to, and your personal information compromised..Version: 7.85.1
✓ Be aware of potential scamsThe cheapest price in the app seems not legit. I think it is possible someone uses these cheap prices to fish on customers. Now my two cards stopped working, gladly none of the transactions went through but I am worried now. I will call the banks as soon as they open for service today. I hope there is an explanation on this. My wife tried but her card stopped working as well. There is definitely something wrong with this app! It is really annoying, I now need to call the banks to unlock my card!.Version: 126.0.1
✓ Terrible sign in process.The app is confused and sends you to a create account page instead of a sign in page. Once locked out from this terribly designed process you’re forced to reset your password which promptly gives you a link back to the app screen instead of a reset password page. 1/10 UX..Version: 140.0.2
✓ UselessThe website had more cheaper options than the app which rendered the app useless..Version: 7.87.0
✓ Too bulky!!237MB!! Come on Mo, this is ‘pig-size’!! - better to go directly to the web page.Version: 7.8.0
✓ ????So I searched for and found flights, then when I tried tapping on one ... nothing. What is this app supposed to do? Just tell me there are flights without giving me details like where the layovers are? And most of the flights are labeled "Major US Carrier" ... now you won't even tell me the name of the airline? How am I supposed to look that up? At least I know it's not Delta, because this app can't find any Delta flights. Really??? What use is this worthless app?????.Version: 7.10.0
✓ I am not a bot!For some reason your app thinks I am a bot when in Vietnam. Do your apis not know that I am using your own app?.Version: 229.0.1
✓ Price calendarWhy does the price calendar not work? Keeps saying no data. Please fix now.Version: 103.0.0
✓ A lowest fares anywhere filter would be goodA lowest fares anywhere filter would be good.Version: 213.0.0
✓ Crystal TravelUsing this ap I tried to book a flt and kept getting kicked back. I finally called Crystal Travel and the rep told me I kept getting kicked out was the flt/seat was no longer available, so I booked another flt for about $200 more. I later found cheaper flts and called them back to complain. They would not give satisfaction until about 1/2 hour later they called and emailed me about canceling the flt and were refunding me the full amount. I later booked a flt with Hawaiian Airline for much more satisfying fare. Checking the Momondo ap again I found it still list the lower unavailable flts (typical bait and switch tactic)! Removing Momondo from my iPad..Version: 7.87.0
✓ Don’t bother downloadingApp worked great for a few weeks. Now doesn’t display any flight prices when searching, just shows dots on a map. All attempts at contacting the developers have been ignored... might as well just use Skyscanner.Version: 7.95.0
✓ No flights foundWhen I search for flights between two dates from either of my two local airports (SOH and BOH) there are no flights. None. As I fly out of both of these regularly that’s just not accurate. Perhaps there is filtering of some kind going on?.Version: 94.0.0
✓ App doesn’t work properly, got stuckApp doesn’t work properly, got stuck when I tried to search flights.Version: 7.93.1
✓ 50/50 chanceThere’s a 50/50 chance that when you search a flight and it shows you the initial cheapest price that it’ll actually have it once you click for t to show you the results. The other half of the time you get really excited thinking there is a cheap flight to somewhere exciting and when you click to view the results, the price is no where near the amount it said it would be. Extremely frustrating. It’s worth checking with to see if there really is in fact a flight at that price, but mostly you just get your hopes up and then get frustrated at Momondo for tricking you. Hopefully this is just a Black Friday/ Cyber Monday fluke..Version: 7.87.0
✓ Be really careful where this app is redirecting youI’ve loved the speed and ease of this app, but recently realized I need to be more vigilant about where it is sending you for the deals. Searched for flights, and upon selecting one we liked, was redirected to a different site, “Flights Mojo.” If this happens to you, DO NOT purchase a flight from Flights Mojo, they are absolutely a scam company. After completing our reservation, we received an email that it was not complete until we called them. The number took us to a call center abroad where we are informed that the flights we reserved are not available, and then the operator tried to extract more money for completely different flights through completely different cities. It was *extremely* difficult to leave the call with any assurances that we weren’t being charged, and we are still really worried about having given them credit card info. Other reviews of Flights Mojo online have nightmare stories about reservations cancelled and no refunds issued, demands for more and more fees as well as photos of identification and credit cards to be sent. Lots of people left high and dry when they try to use tickets. I have no idea if Momondo does any vetting for where it sends you with searches, but please be aware that in this instance they’re allowing a very sketchy company to solicit your financial information..Version: 208.0.0
✓ Horrible Customer ServiceMy husband and I contacted the customer service department because we used the Momondo app to book a flight and did not receive a confirmation notice that our payment had been received. We called twice because we wanted to be clear on what the system had done and if any further action should be taken. Both times, we spoke to a male representative. The second person’s name was Zack. Both gentlemen gave us information but hastily rushed my husband off of the phone before he could finish confirming that he understood what had been communicated to him. It was very impersonal and unsatisfactory. We had no way of knowing if the money was received or if an error occurred. I would suggest that the representatives for this company be better trained on how to inquire if the customer has a full understanding of what has been communicated to them AND how to ask the costumer if they have any further questions before telling them “okay, thank you for calling. Bye!” 🙄.Version: 7.96.0
✓ This app allows scam websites to collect credit card purchases but never deliver the purchased fareThe website allowed “fare bubble” to post flight search results. The company is an absolute scam. They don’t answer their phone, email is bounce back, and IM has nobody on the other end. I also have found it impossible to notify them of this serious issue..Version: 176.0.0
✓ Not intuitiveAs an example says flights aren’t available for entire journey just because 1 single route doesn’t offer your selected class. Surely would be better to offer every flight and alternatives for that one route..Version: 186.0.0
✓ Prices GlitchI used to use the app almost exclusively as it would consistently give better prices than SkyScanner or any other platform. Something recently has gone wrong though and the prices are astronomical. For example, I know a return flight London to Brisbane for the first two weeks of December 2018 costs about £650-£700 right now (This is consistent across multiple platforms), however on momondo it shows up as over £6,000. Even when clicking through to the actual seller website, this price still shows. Losing my interest in the app as it hasn’t been fixed with any recent updates!.Version: 7.96.0
✓ GarbageI travel a great deal and I’ve deleted the app. Got sick of the search result giving me options on buses and trains when I quite clearly chose to fly ONLY. Stick to Kiwi or Expedia.Version: 170.0.0
✓ Shows non-existent dealsTried to book a hotel for a weekend trip. All rooms in the Momondo list were suspiciously cheap and with providers I never heard of. When I clicked through each of them, I got the same message: the price has changed since you have made your selection. All prices were much higher than what Momondo showed. Utter scam..Version: 6.2.1
✓ Terrible. Used to be good. Sack the developerWhy on earth is it on maps view? I want the cheapest flights listed in list not maps. Discard the map. Let us sort and filter in a list view..Version: 106.0.0
✓ Never Use This App Ever!!!I just purchased a round trip from Denmark to Paris France and combined it cost $97. When I went into my credit cards receipts, I got an extra charge for $113 as a commissioning fee for using this. That is the worst thing ever and I’ll never use this app again and no one should ever use this also. P.S. The app changed into Danish like 1/4 of the way through purchasing the ticket and never gave an option to change back..Version: 101.0.0
✓ Bait and switchLately I have started noticing the advertised price is generally not available once you are redirected to the actual provider site. Just fly being particularly dishonest about the price advertised vs the price that pops up just as you’re to hit submit. I do like the flexibility of search in momondo though, especially the explore feature..Version: 166.0.0
✓ Needs workThe app is a nice starting point for searching flight prices and getting ideas of where else to fly to based on the map search. HOWEVER, actual prices wildly differ from what is posted on the search map. So you actually have to use a pen and paper to list down actual prices and times yourself after tapping and search on each city..Version: 7.96.0
✓ Good but could be betterThe app is useful but doesn’t always find the cheapest fares (I found cheaper fares directly on airline websites). It would be really useful on multi city searches if classes could be mixed or system could quote highest available class mixing F and J when F cabin unavailable on certain routes..Version: 97.0.0
✓ Some features not in the appThe momondo website allows u to check prices for multiple destinations. I downloaded the app just to do that but it doesn't do that. No features in the app that let u search for multiple destination. Guess it's a work in progress..Version: 5.0.2
✓ Not badThere’s been a strange shift over the past hear or so on long haul flights. This time last year, Glasgow to Toronto, all flights searched for included a checked bag. Now when you search, a checked bag is £55 extra each way. Having searched several destinations in North America, this seems to be the new trick. Who takes just hand luggage on transatlantic flights? I note there’s no option to search for flights only with checked luggage included. That doesn’t sit well with me. I’ll not use this app until that issue is resolved..Version: 128.0.0
✓ Works well but!!A very smooth app but it is missing the ability to get alerts, that would make it great!.Version: 4.0.0
✓ 3 updates in 3 days?!!Keep crushing bugs .... while I'm busy using some stable app to buy my tickets!.Version: 7.1.2
✓ Doesn’t filter for fraud travel companiesApp doesn’t filter for fraud travel companies and using this app makes a customer more prone to fraud. It doesn’t check the authenticity of the companies providing the flights. Ezee flights is constantly showing as the cheapest provider and I’ve been a victim of its fraud. they don’t send you e-tickets and the refund never arrives and despite its widespread fraud, momondo still allows ezee flights to provide flight listings and defraud more people..Version: 225.0.0
✓ Nice but limitedI find myself looking to other sites for solutions. While the full-blown desktop version works well, the mobile/iPad version is lacking. Impossible to do multicity searches. For instance leave city A, to city b, to return the city c. This should be a basic search function along with multicity itineraries. Pretty good app for point a to point b. Agree with other readers that suggested sites from searches have provided poor actual booking experience. It would appear that Momondo is using sites and just cache flights rather than have actual real time flight availability..Version: 1.3.2
✓ After updateAfter recently updating it is not working properly. It simply hangout and doesn’t shows any flight detail.Version: 149.0.0
✓ Poor consistencyI know all websites do this but it’s just disgusting when you see a flight for $200 less and when you go to book it next day. It has suddenly vanished. I believe flights can get booked out for sure but most of the time it’s just websites and the way the run that won’t show you the real cheaper option. It’s very low of every website not just this one..Version: 201.0.1
✓ Appalling first experienceI have been tracking a flight with this app for a week, I get notifications of the price on a daily basis, with a statement ‘We’ll tell you when to book’. I happened to pop on the app for an update today and the flight was full. The only flight on this day to my destination. I AM LIVID! This app is completely unreliable. DO NOT USE!!.Version: 179.0.1
✓ Not a true comparison siteThis app excludes all OneWorld airlines, so fails in the criteria of a true price / value comparison app..Version: 165.0.0
✓ Ushers you to Scam like online travel agencyUnfortunately, momondo has no protection for its users from booking tickets with scam like travel agencies like edreams, etc. If this platform kept allowing these companies to lure customers into their scam like businesses operation, it’s basically a culprit. ##For other users, please be careful for the third party booking websites momondo is directing you to, some may never refund your money even when promised. Read online for honest customer reviews before paying or book directly with the airline..Version: 206.0.0
✓ Review about 3rd party linksThis review is about the faremart which is listed as one of the most economic site in momondo while searching for air tickets.. Faremart is a scam. When you book they let you wait for 2 days and cancel the tickets unless you pay premium price - jacked up to 200$ or so.. Because of the low quality referral sites on momondo I would not recommend. Please save your time and use sky scanner or google flight. Skiplagged is another choice...Version: 120.0.0
✓ PrivacyI love using momondo to book my trips however I don’t appreciate multiple sites asking for my personal information like my passport number & Identification card info ; I have book with airlines and they never asked me for these personal information; now I’m thinking twice to use momondo to book any trip kiwi was one of the sites who asked for my info when I called them they said it’s the airline so I called the airline and they said that it’s not them it’s the site kiwi policy … thanks momondo.Version: 189.0.0
✓ Pretty but uselessPromising-looking prices on graph and chart did not bear out in actual results..Version: 5.6.3
🙂 Momondo: Flights, Hotels, Cars Positive Reviews
Momondo: Flights, Hotels, Cars works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Momondo: Flights, Hotels, Cars.
⛔ Momondo: Flights, Hotels, Cars Problems
