- 91.7LEGITIMACY SCORE
- 93.7SAFETY SCORE
- 4+CONTENT RATING
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Heart Walk App Complaints & User Negative Comments 2024
Heart Walk app received 41 complaints, negative comments and reviews by users. Have you ever had a bad experience using Heart Walk? Can you share your negative thoughts about heart walk?
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Heart Walk for Negative User Reviews
✓ BrokenButtons don’t work, won’t integrate with Apple health. Clunky.Version: 6.8
✓ CommunicationWORSE Communication access in the 27 yrs I’ve participated.Version: 6.8
✓ Good cause with a glitchy app.First thing, the app never remembers my login information. I find myself having to login multiple times through out the day, even though I selected to remember me. Second thing, I set up my heart walk app to sync with my health app and somehow I get completely different numbers for my steps? Today I walked 5,876 steps and when I checked my heart walk app it said I only walked 1,285. That’s a huge difference and I find it extremely frustrating. So next I tried to add the steps the app missed manually and every time I try the app does not process. If I click the X in the top right or cancel, the system processes immediately. I’m happy to walk for the cause, I just wish the world could see my correct step count..Version: 6.3
✓ Activate buttonI don’t have an active button? Can u help me.Version: 6.3
✓ Need some helpUpdated the app as instructed but can’t sync to Apple health or any activity tracker. App doesn’t give me any option to track steps. I’ve reached out to your customer support three times with no response. Very frustrating..Version: 6.0
✓ Heart walkIt worked great until today. The activity tracker disappeared..Version: 6.0
✓ Not connectingIm trying to post to my Facebook and it keep telling me it cannot connect. I used the app two years in a row. Never had this problem. Please fix. This is a wonderful app..Version: 2.40
✓ Major DisappointmentThis app has been a major disappointment since I started using it over two years ago. The app loads okay, but then freezes if you return to use it a second time; you have to delete and reinstall. The logon credentials are not retained, and the facial recognition has never worked. As one who has co-chaired a American Heart Association event (Lawyers Have Heart) for several years, I would have taken advantage of a decent app but unfortunately have been unable to..Version: 6.8
✓ Fix!!!I have a lot more team members than the app shows. It's like it doesn't want to refresh. Also, consider adding a link to the team page! If there is one, it's well hidden, so fix that, too. Shouldn't have to go through this much crap for a walk that encourages health and stress relief..Version: 3.0
✓ Nothing but troublesI am the team captain again this year for the 2021 Heart Walk. Since launching our fundraiser, we’ve had nothing but trouble with this App. My team members have not been able to link to their FB page after joining our team, it states the App is still in development mode and they do not have access to it. In addition, the App frequently stalls, you get a blank screen and you are unable to access any Information requiring you to turn your phone off and back on. There are multiple delays in connectivity and it is slow to respond as well. Certainly not user friendly like the App was last year to use. Very frustrating..Version: 6.3
✓ The app shouldn’t time outI haven’t had this app for long, I downloaded it for the 2021 Heart Walk, but so far, it leaves a lot to be desired. I don’t feel there’s really any information on there to keep secure, so I don’t know why you ever need to be signed out. I’ve tried to track activity in real time twice, but the app times out and just erases your time. Fortunately, I had tracked my activity in other ways and could enter it manually, but so far, my intention is to delete it as soon as the Heart Walk is done. In general, logging in each time to use the app is annoying and seems totally unnecessary..Version: 6.6
✓ Not WorkingI tried logging in this page will not leave login ,I can do no activity from this fundraising app..Version: 5.4
✓ Does not work.Deleting without it ever working..Version: 5.4
✓ UnreliableApp doesn’t remember login credentials and it freezes up often..Version: 6.8
✓ Good cause, Bad AppWhy does this app need 100% of my health data when I’m only walking? Why does it want location 100% of the time, and repeatedly requests that, even though I only care about it tracking walks? Why do I need to re-enter my password even though I clicked “remember me,” and why isn’t biometric unlock an option? I downloaded this app to be part of a work event and ironically it’s easier to use if you just install it before the event and delete it after, then to leave it installed and creeping on you. Edit in response to the “developer reply” to this review: I outlined why your app is missing above as have many other reviewers, it’s silly to ask me to contact you further..Version: 6.6
✓ App does not work.First it showed that my donations were at 0% when I really had 100%. I read a review saying this was fixed but when I refreshed the screen, same thing. I figured if I deleted my events and started over this would fix the problem, second fail. I then deleted the app and still cannot log in again. Could never update Facebook with app. I hope the app is better for next year's events..Version: 1.7
✓ Can’t Even LoginThe app doesn’t work. I can’t even login..Version: 5.9
✓ CrashesI downloaded this app 3 times. And 3 times it would crash at log in. I was really excited about using the app but I guess that won't be happening....Version: 2.11
✓ App is not able to pull active minutes from apple healthHeartwalk app is not able to pull data from apple health which i think defeats the purpose of the heartwalk as everyone using apple are being forced to log active minutes manually.Version: 6.6
✓ Gets stuck, doesn’t refreshNice app when it works. Doesn’t work well with the Fitbit app..Version: 6.8
✓ IHealth connectionIt doesn’t link some of my workouts. I only found that the “other” workout actually records..Version: 6.6
✓ How to view steps??I loved the app the first day I used it. I could see my steps. It synced with my Apple Watch. I opened it today and can’t find my steps. I don’t get it..Version: 6.0
✓ Can’t sync stepsI don’t have the option to add my Apple Health step counter.Version: 6.0
✓ It's okIt's good for sending out reminders. It doesn't update my amount raised tho. And it would be nice to see how my team, teammates, or other teams are doing..Version: 1.01
✓ App stinksApp keeps glitching and have to unload and reload losing all my steps PU.Version: 6.8
✓ Just awfulWhere to begin? Does not keep me logged in. Does not stay synched with Apple Health, need to resynch data manually every day. Asks me every day if I want to connect to Apple Health, just like yesterday and the day before and the day before that. Forget your password? Good luck clicking the Forgot Password button, the emails never arrive ( and no, they're not in my spam folder). I'm glad there's only one Heart Walk per year. And before you ask, I won't be contacting you too explain whatever issues I might be experiencing. It's all in this review..Version: 6.8
✓ VERY DISAPPOINTED!!!!!!When I open up the app and want to login it closes back up. Have changed both my user name and password several times to see if it'll let me in and nothing. FIX IT!!!!!!.Version: 3.0
✓ Track steps button does not startThe start button is now visible. But click it does nothing. I linked it to Strava and that does not get the information either. I have to enter steps manually..Version: 6.2
✓ Feedback App vs OnlinePassword never remembers. We have to put our location as always vs when using the app to use the app tracker is you do not have a smart watch the app decided to sync with. Online I can share on my Facebook, which we should be able to on the IG platform as well. I can share to my Linkin online but not the app. It’s frustration that’s it’s discouraging to have teammates rejoin..Version: 6.8
✓ Terrible AppSlow and clunky all around. Requires your password each time you open the application and it takes several screen taps to get the on screen keyboard to pop up so you can actually input your password..Version: 6.6
✓ Agree w/others: OKOK. Nice that I was able to send nearly 300 emails using my iPhone contacts instead of the cumbersome email method on the website. However, it doesn't update the total raised very well (need to login again), and your team amounts & members are not visible..Version: 1.01
✓ Not WorkingI’ve logged in multiple times and it continues to show the login page. The Send Message, Fundraiser, Edit Page, and Resources buttons show on the bottom of the page but none of them work..Version: 5.4
✓ Not easily navigableJust want to post to FB. Hardship to figure out.Version: 6.8
✓ No activity tracking???The pictures here show a tab for “get active” but the actual app doesn’t have that. It only has options for seeing how much money you’ve raised. There is absolutely no option to track your activity and the event I’m participating is kicking off today..Version: 6.0
✓ Too bad - a good cause.It never remembers my password, even though I have it set to remember. My whole team is having the same problem. Also, it’s supposed to have the step tracker, but it doesn’t - even though I’m told I’m supposed to update the app. It says there’s no née update. Ugghhh..Version: 6.6
✓ CrashesOpens okay but then crashes as soon as you touch the screen. Wanted to really be mobile with this but I will just have to do it all manually..Version: 3.6
✓ Can’t Log InThe app remembers my login, however, I keep getting a message that says that I’m not registered for any events. I am registered. After the message, the app won’t open..Version: 6.3
✓ Missing informationMy app does not show the activity icon. I have connected my Apple health & there is no activity showing. I want to participate. Is anyone else having issues?.Version: 6.6
✓ Where is the Step Tracker button?I do not see “Get Active” and “Connect to Apple Health” buttons. Please help. Thanks.Version: 6.2
✓ DonationI accidentally donated 250 here on this app. I gave donation to Kai Cullings team. Please remove my $250. Ty Mel.Version: 6.6
✓ Stop sending SurveyThx..Version: 6.8
🙂 Heart Walk Positive Reviews
Heart Walk works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Heart Walk.
⛔ Heart Walk Problems
