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Houston Chronicle App Complaints & User Negative Comments 2024
Houston Chronicle app received 29 complaints, negative comments and reviews by users. Have you ever had a bad experience using Houston Chronicle? Can you share your negative thoughts about houston chronicle?
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Houston Chronicle for Negative User Reviews
✓ Houston Chronicle did not honor Sunday deliveryI have had a digital subscription almost since it started and pleased with improvements over the years. However, it included delivery of the Sunday paper and the Chronicle cancelled this without notice in December 2020. Despite numerous calls to the Chronicle and verification from Apple that my subscription included Sunday delivery through May 2021, the Chronicle refused to honor it. Looks now that the subscription is only digital. Very disappointed with lack of coordination between Chronicle and Apple on past subscription and bait and switch tactic..Version: 202101.57
✓ The app does not give full access to chronicle articlesThis app gives you access to a low percentage of content from the Houston chronicle. I subscribe to several chronicle email lists and many of the articles shown in the email summaries are never available on the app. I would not subscribe to the chronicle via the app..Version: 202211.34
✓ Biased reportingHouston Chronicle‘s uber- liberal reporting and uber-liberal reporters (including the primary business columnist) make it an unreliable source of news. The Chronicle contains a great deal of fake news and I would appreciate more honest reporting of the facts and not having all of their articles contain liberal biased opinions incorporated into what should be hard news and factual reporting..Version: 202104.1
✓ Frustrating refreshWhen you tap an article to read, the screen keeps refreshing and you have to start at the top again. Sometimes you can’t get back to where you were reading before it refreshes again..Version: 202207.3
✓ Young Liberal bloggersI wouldn’t even call any article journalism. Essentially young liberal bloggers with editorials instead of “just the facts”. Anyone with an ounce of “seasoning” would know the difference between the disaster we have currently running our country and what solid leadership looks like. These liberal journalism students are clueless. If it wasn’t for requiring the Chronicle subscription to get Texas Sports Nation for John McClain I’d drop this subscription.Version: 202111.19
✓ Enhancements?!?So you “upgraded” the Chronicle app and now you no longer have the ability to search for older articles? What happened to the US And World News sections? And many articles are old news. Would be nice to have a new paper every day and then search for older articles if you wish..Version: 202012.22
✓ App CrashesNo longer taking print edition as family member who couldn’t use the digital edition is no longer with us. I use the app primarily for local and state news. I find this iPhone app to be frustratingly unreliable. Several times each week while trying to scroll through an article it will freeze, go back to the beginning of the article, or crash and disappear entirely. This behavior repeats even after killing the app and restarting it. I’ll continue to use other paid national news apps for national and world news. My continued use of the subscription for the digital edition of this publication may depend on whether the iPhone app improves..Version: 202206.36
✓ App is better now but content is worseAlthough the app is more stable now there is not as much content as before and there is more content from HC on Apple News+ than in the app. Save your money and get News+. Seeing the same headlines for 3-4days straight is boring!.Version: 202202.3
✓ Houston Chronicle AppThe app is glitchy, takes too long to load articles, does not hold the position in an article if you switch off the app before completing reading (instead taking you back to the top), and occasionally takes you off an article altogether. Additionally, articles that appear on the front page are not always available under their applicable sections (this particularly clearly happens with business and sports articles), and the search feature is not very functional. Please use the WSJ app and model any updates on that functionality..Version: 202012.22
✓ Crashes constantly. The e-edition has script errorsE-edition constantly crashes with script errors. You get a problem screen more times than not. They don’t test the software well and any new changes crashes the app. When it works it works well. Just bad testing and support..Version: 202111.19
✓ ReviewThe Chronicle has a nasty habit of writing a story, then showing that story for three or four days. The Sports section reports on the local pro teams and ignores the rest of the pro teams. The same goes for college sports Finally, the Chronicle sticks OpEd articles in the news sections far too frequently. Chris Tomlinson, for example does not report news; he reports his opinion. What the Chronicle is good at is reporting killings and car wrecks. Some days, I think I live in Chicago or Baltimore after reading the Chronicle. Suggestion: have every reporter read the. Wall Street Journal daily to get exposure to what real news looks like. It’s hard to discuss a Chronicle article with friends because they all have cancelled the paper. I may be next..Version: 202111.19
✓ Terrible ApI tried using the Houston Chronicle app this morning and couldn’t read a single article without some advertisement video popping up, blocking the article. I tried closing the video several times so I could read the article, but it videos continues to pop up blocking the article..Version: 202211.34
✓ Want “what happened / when & where it happenedNeed a more objective view in reports. An old complaint but doesn’t make it any less true opinion page is carried though out the just the facts pages. Only page truly enjoy contains score which are immutable facts. But even then sometimes ….Version: 202209.6
✓ Doesn’t play well with itself!Don’t expect to follow up on a story by clicking any similar piece beneath the article. The link sends you to the internet and requires you to login, despite that I pay to subscribe to the app!.Version: 202107.9
✓ FishwrapperThe Houston Chronicle used to be a newspaper. It has turned into nothing more than a propaganda sheet for the democratic party. We no longer can even read front page “news” stories that are not editorials. Some of the biggest stories that affect our very democracy are not even covered: The Russian collusion investigation findings. The Oval Office directing the FBI to spy on the incoming administration. Biden’s quid pro quo with Ukraine. Weaponizing the IRS against conservative organizations. The shutdown of coverage of the findings from the Hunter Biden laptop. The very real instances of fraudulent and unlawful conduct in our last election. The snap impeachment, conducted without even a single witness being called. I have found no mention of John Sullivan since the riot. No condemnation of the shutdown of speech on social media platforms. The Chronicle is complicit in all of these abuses of our democracy. You are only complicit now; you should realize that it’s only a matter of time until your “news” coverage will be dictated to you. A free and fair press is the guardian of democracy. Your job is to hold the politicians in check, and report abuses. Do. Your. Job..Version: 202202.3
✓ Political Agenda Driven HeadlinesGreat local Sports coverage. However, Like KRPC, KHOU etc. The Chronicle covers what the DNC wants covered and uses the same daily “word for word” talking points. I wish they would break away from the tyranically driven talking points and be Courageous as Journalists..Version: 202206.36
✓ Dropped the US/WorldThe old version had a US/World news tab that is now gone. Now there’s a Suburbs tab which I don’t care about at all. Please bring back the old tabs.Version: 202101.57
✓ Chronicle just a reprint rag and coupon bookThe Houston Chronicle no loner reports news and hasn’t in years. It just reprints from other sources. If it weren’t for the Police blotters, City Council and Commissioner’s Court agendas, the Chronicle would be a cheap coupon book (coupons being it’s only value). It’s a crime the fourth largest city in the US doesn’t have a credible news reporting source. TV and radio media are no better..Version: 202104.1
✓ Houston ChronicleExtreme left editorial bias, often misrepresents issues & speaks down morally to its readers. I will never understand why this paper charges $65/mo. & the Wall Street Journal, a much better newspaper charges $45! We only take the Chronicle because my husband likes to read their funnies at breakfast. I would prefer to drop it!.Version: 202104.1
✓ Balanced reportingI am getting pretty close to dropping my subscription to the Chronicle. It seems like any time you have the opportunity to put a liberal spin on an article you do so and I do not waste time on reading opinions as it seems no one has an opinion that is not liberal..Version: 202109.13
✓ What’s wrong with the ChronicleThis news has become so Liberal that it’s hard to read. Why not have more than one view. I like to think and form my on conclusions. I know the real news from fake one view reporting. I no longer enjoy readying this paper, and long for the days when we had a choice, like when the Houston post was available. Many days I throw this paper directly in the trash, after reading the headlines. I have to go to alternative sources to compare and form my own conclusions. U cannot tell me how to think..Version: 202109.13
✓ App needs a lot of fixingThe app will force you back to the top of the article if you minimize it or open another app before you’re done reading, so make sure you know where you left off before you do that. It would also be nice if clicking on a HC article link would automatically make the app open instead of taking you to the Safari page where you’re met with a pop up to sign in. I’m already signed in on the app, just take me there!.Version: 202211.34
✓ NO Customer ServiceI stuck my big toe into the Waters of the Houston Chronicle with a one-month subscription of the Sunday paper. I was hesitant to do so because I live in College Station. So far, after two weeks, I’ve gotten no paper and a huge runaround from customer service. After a second paperless Sunday, I submitted an email request for someone to call me back. I got an email reply that it would take up to three days for me to get help. So far, nothing. DON’T OFFER A SERVICE IF YOU CAN’T DELIVER. AND A THREE-DAY WAIT FOR CUSTOMER SERVICE IS SHAMEFUL. I did my part to support print journalism, but the Houston Chronicle doesn’t want my help or business. Now to post this to social media..Version: 202110.44
✓ GarbageThe only reason I keep a digital subscription is because of the sports section. I read the paper version for over 30 years. Everything outside of sports has a left leaning view (far left a lot of times) just like most of the media and has gotten a lot worse over the years. Obviously, you do not know you subscriber base which explains your poor overall performance. I wish you were what newspapers used to be, report the news without any political viewpoint. When politics are involved, include view points from both sides..Version: 202202.3
✓ Doesn’t save your spotI love the Chronicle I trust the reporting and like getting news specific to Texas and Houston. However, when you read online it doesn’t save your spot like other news apps/online platforms. If your phone locks or you go to another app and come back it takes you to the top of the article and you have to scroll through to find your spot again..Version: 202110.0
✓ HorribleWhy would anyone use this app? The information isn’t updated frequently and many times the news is nothing like what’s in the printed or e-version. Don’t waste your time or your money on this app. You’d be better off getting your Houston news from one of the many apps available from our TV stations..Version: 202109.4
✓ Where oh whereEvery morning I try to guess where I will find articles. Which section will they be in each day? Is today the day I will be able too read the letters to the editor today? I don't understand who or why anyone thought this update was better then the previous edition. If I wanted to read the paper on the web, I wouldn't bother trying to read it on my iPad..Version: 202012.22
✓ Decent app, provincial content for giant metropolisThe paper app works fine. Content is rarely updated, so you might find typically only 30% new content in each section from the day before. The paper itself is just pitiful. For a city that prides itself in being the 4th largest city in the US the largest paper in town feels like just one step above your high school newspaper. Not sure they understand the meaning of “international section” because there is none in the app and in the paper itself you might missed the news buried among giant ads. Houston has literally hundreds of thousands of expats and foreigners living in the area but the paper pays no attention to what happens beyond our borders. Oh yeah, and if you don't like football don't bother with the sport section. Want to know who won Winblendon, Monaco F1, Champions League, Boston Marathon? Find it somewhere else. Not in this paper..Version: 202202.3
✓ App good, subscription badThe app works really well but it should be as easy to cancel as it is to subscribe. I was able to subscribe online with a few clicks. To cancel I had to go to the app where it glitched looking for my account info, follow a link to the website, find out I need to call (with a phone link that doesn’t work by the way) and then spend almost 10 minutes on the phone with 2 different people before I could get my subscription canceled. This process should be a lot easier..Version: 202209.6
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