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Albany Times Union News App Complaints & User Negative Comments 2024
Albany Times Union News app received 26 complaints, negative comments and reviews by users. Have you ever had a bad experience using Albany Times Union News? Can you share your negative thoughts about albany times union news?
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Albany Times Union News for Negative User Reviews
✓ App not user friendlyTimes Union app has too many pop up ads and they get in the way. Even Signed in with a digital subscription. The absolute worst..Version: 202202.3
✓ Digital versionI would like to know why I don’t receive the deeds & transactions anymore. I’ve emailed & called and I have received no response.Version: 202212.8
✓ ReviewSick of Churchill. Tired of reading repeats..Version: 202107.8
✓ Frustrating….The website crashes EVERY day when trying to open stories.Version: 202109.13
✓ ReviewThe times Union is good reporting local news statewide and national news has a very progressive, liberal bias. Your editorials are supportive of left wing positions. Your columnists are liberal and progressive. All events are viewed through a liberal left leaning prism. You can improve by being more centrist..Version: 202307.10
✓ ProblemsI can’t link my subscriber account and the app. I’ve tried multiple times, changed my passwords and still having issues.Version: 202101.57
✓ There’s a blank at the top of every pageI x it out and it pops back. Not good.Version: 202212.8
✓ Too Much SpamChange the articles everyday will ya?.Version: 202104.1
✓ Get your subscription act togetherApparently I’d been paying for multiple subscriptions. Cancelled one (took multiple attempts before the charges stopped), leaving a digital subscription which suddenly I can’t access. No thanks..Version: 202212.8
✓ Horrible user experienceGood luck trying to actually read the news around all the pop up and slide-through ads. If I’m paying for news content, let me see the content without all the flashy distractions. I’ll cancel and grab local news from on-line channel news..Version: 202202.3
✓ Times UselessIf there was zero stars that’s what I’d give to this leftist, liberal, 1 sided newspaper; journalism is dead there as with almost all of the Pharma/Gov’t/Corp bought and paid for MSM.Version: 202309.3
✓ Cancelled subscription but charged anywayI was a just charged for a subscription renewal for the digital times union and when I click in, there are no active subscriptions in my Apple subscriptions tab. This is ridiculous and now I have to go out of my way to contact them and figure out what went wrong.Version: 202307.10
✓ Same stories repeated for daysThere is very little new content day to day. Surprisingly, there are more typos and misspellings than the hard copy version ever had..Version: 202202.3
✓ Times union digital print.Overall the news is pretty good. I find the reporting for the most part isn’t true journalism but the facts with a leftist twist. That may please many of the progressives that read the paper but not us middle of the road people. We have brains and can determine right and wrong. Another biggie of late is all the pop up ads you’ve added to digital news. They are fine if your offering free print but us paying customers should not being seeing ads. Continuing these ads will result in me dropping your subscription service..Version: 202209.6
✓ Not user friendlyPassword reset, take 24 hours to become valid, no mention of this, on forgot password page, called customer support, and they just said, use your browser..Version: 202101.57
✓ Online Version is often not consistent and current with paper versionW.Version: 202012.22
✓ Worst app everNow, the app won’t even open on the latest iPad 9.7. Previously— I have been sending the TU corrective suggestions for a couple of years, and the same problems continue to plague the iPad app. Spillover of type has been corrected and then failed again and again. Recently, a new goof has appeared -- click on business and get sports. Also, recently, there were entire sections missing. I have given up reporting these errors, because it's frustrating enough to have to deal with them and my reporting doesn't seem to matter enough to fix the problems permanently..Version: 1.5.11
✓ 1 Poplar St, Rensselaer NYWe never got a TU today but got a Record! On Sundays we get 2 of all store papers if we are lucky plus a Record! I think our paper person has ??dunno?? Get them ready! MY just have to go buy them if this isn’t corrected and Been a LONG TIME WITH THIS GUY!! As seniors and Granddaughter of s Kn-TU RETIRED GRANDPA IN 1966 this is Inexcuseable!!.Version: 202211.34
✓ Terrible AppAwful. Stories not updated. Links often broken..Version: 202107.8
✓ Albany TUThis APP is a work in progress. For the most part it runs smoothly. But occasionally it gets hung up opening and I have to abandon it. My husband likes to download it so he can read it while he travels and often he can't do that because it takes too long. And, the games section still needs tweaking... It is really great in concept, and hopefully as they continue to create updates they will work out the "bugs.".Version: 1.3.1
✓ Fix a few break a coupleFinally able to swipe back to the main page with the update but now the ad’s keep closing and reopening the articles over and over making the app somewhat useless.Version: 202207.3
✓ T U layoutPreferred it when it was layer out like a news paper. Too much repetition in this layout..Version: 202304.20
✓ Unreadable mess full of adsI paid for a subscription and I hate the ads. I cancelled my subscription..Version: 202209.6
✓ TerribleAlthough the app is nearly usable, the editing is worse..Version: 202101.57
✓ Not seeing new subscriptionI subscribed to a digital only offer and the app will not see that new subscription. The CSR told me I had to go through a third-party vendor with the app, which sounded like I had to pay for a second duplicate subscription (probably at full price) in order to use the app. Why isn’t the app seeing my valid subscription? Fix this and I’ll update the rating. Or at least give instructions on how to get the app to see the subscription. Thank you.Version: 202109.13
✓ Poor graphicsI’ve been reading the Portland Press Herald on line as well as the TU. Similar in size, demographics but the Portland paper is much easier to read and navigate. And seeing the graphics used in the print edition makes for a superior experience..Version: 202212.8
🙂 Albany Times Union News Positive Reviews
Albany Times Union News works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Albany Times Union News.
⛔ Albany Times Union News Problems
