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SA Express-News App Complaints & User Negative Comments 2024
SA Express-News app received 32 complaints, negative comments and reviews by users. Have you ever had a bad experience using SA Express-News? Can you share your negative thoughts about sa express-news?
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SA Express-News for Negative User Reviews
✓ Subscriber Annoyed by Pop-upsDespite the fact that I am a subscriber to both the print and digital versions, i get very annoyed by the EN’s pop-up solicitations to subscribe or log-in whether i am using their app or from the email digest. I am tempted to cancel my subscription..Version: 202104.1
✓ Disappointing appThe news fed as top stories negates national and world news and there isn’t a national tab. Also, getting to the print version is awkward. Moved here from Dallas and still pay to use their well designed app to easily get national and world coverage. The stories the Express chooses to put in their feed are limited and the old stories stay on the app too long. Please make it easier to see the print layout version.Version: 202202.3
✓ Functional but poorThe app has evolved and is more stable than in the past but the content is still not equivalent to the newspaper content and some of the stories still take you out of the app to a browser version of the story. Also, the app itself has almost no viewing option settings. Dark mode? Nope. Change fonts or font sizes? Not that I can find. I like getting the local news, but how about giving us a decent viewing experience for it?.Version: 202209.6
✓ ReviewA lot of the time it’s yesterday’s news today especially sports. Good thing the comics are current.Version: 202202.3
✓ Having to sign in every time I tried to read a story made me an ex-subscriberI’ll miss it but I won’t miss the frustration.Version: 202211.34
✓ Unhappy Express news readerI am not allowed to view stories am locked out plan to cut off subscription because I get no service. I’m wasted money and the amount keeps going up. NOBODY answers the phone NOBODY cares. I bet no one will read this or care.Version: 202312.5
✓ They don’t careCannot access digital edition. Called numerous times and their default reply is to uninstall and reinstall app. This does not fix the issue and I agree with what others say they just don’t care..Version: 202401.17
✓ Staying Logged InI am a long time subscriber to both paper and digital versions. Previously, the app (iOS) kept me logged in when I switched from article to article and sometimes it left me logged in for an extended period of time which was great. In the past two or three days, I have had to log in each time I click on a new story. It is incredibly frustrating!! Can this please be fixed? Supposedly, a new version was released a week ago with “bug fixes and performance improvements” but that is obviously not true. Your developers need to “fix” the problem that they created..Version: 202304.20
✓ Not good serviceI cannot enter the newspaper on line nor get the digital nor the daily short stories you email me????? Frustrating!! Have called and the assistance is not helpful. I am able to access all other media sites wo problems !!!.Version: 202104.1
✓ Too liberalThis paper is on the edge of fake news. Several of my friends have canceled it and I’m thinking about doing just that after 40 years of subscribing..Version: 202101.12
✓ Terrible use of anythingThe fact you are forcing your customers to this sorry designed site because you can’t get papers delivered on time if they are even delivered is undeniably wrong. If news happens later 6 PM. You won’t find it here. What dis appointment. Change your name to let’s see, “The Old News for S A”..Version: 202211.34
✓ Biased News sourceIt’s a shame that this newspaper is blatantly anti-conservative and truly non-journalistic at its core. I am looking for a new source for fact based reporting rather than editorializing disguised as “news.”.Version: 202101.57
✓ Poor serviceI’ve been a subscriber for over 40 years. I recently moved and in the past three weeks since I moved, my paper has only showed up 1/2 the time. When I call in, the service reps and even the floor manager aren’t much help. I ask for credit on the days the paper doesn’t show up but I’m not sure they’re doing that . It’s very disappointing and they don’t seem to care. I guess I’ll just have to cancel my subscription and get my news elsewhere..Version: 202111.18
✓ San Antonio Express-News appThe app has an abundant amount of features. However, about every 5 minutes or so it automatically “reloads the page” or “refreshes,” causing me to pause and wait. This process interrupts my enjoyment of reading the daily paper on my tablet. In addition, on my tablet the moving of the the e-version paper can be cumbersome; much less user friendly than a prior version of the app. When used on my phone, the same challenges don’t exist, but who wants to read the paper in tiny print on one’s smart phone when one also has a larger tablet available!.Version: 202104.1
✓ Terrible app designThe news content is fine, but the app is terrible. - No dark mode; the app is blinding when everything else is dark - None of the standard iOS gestures work — tap time to go to top; you must scroll all the way up every time — swipe from left to go back takes you to the previous story instead of where you were — tapping a heading doesn’t even take you to the most recent story if you were scrolling.Version: 202101.12
✓ Lousy appAutomatically disconnects customers even when you pay and subscribe. We’re dumpling it! Improve it people or go away..Version: 202211.34
✓ Terrible AppThe new version of the Express-News is terrible. It constantly flips back to the page where it has to reload, again and again. The reader must constantly deal with an advertising pop-up every time a reload occurs. The pages themselves do not smoothly expand, sending you off to another page of advertisements, which again you must dismiss in order to get back to where you were. With this marked decline from the paper’s prior app, these features make this a newspaper not worth reading..Version: 202012.22
✓ Worst App To Log IntoBeen a long time subscriber to the ExpressNews and canceled physical paper because of poor service. Once canceled though I’d give the app a try, received offer for .99 half year subscription so I signed up. Every time I attempted to log in it kept asking for a higher price subscription. Will block Express News emails next..Version: 202111.18
✓ Buggy, No Longer WorkingThe app no longer recognizes subscriptions and is basically useless. App developers don't seem to care that they're ripping off customers who are paying for access through the Apple app..Version: 202402.53
✓ Light on news. Heavy on old content.No a lot of news content. And some content that is weeks old..Version: 202202.3
✓ New Express News AppLoaded new Express News app and cannot get current news in the feed. Articles date from 3 weeks to 6 months ago. Very little current news..Version: 202109.13
✓ Express News App1. Disappointing app with lots of very old content. Does provide Link to digital replica for subscribers. 2. I really miss the old olive app for the digital replica. Very easy to use on line. Shoewed the articles better, was a joy to use (when it worked), Unfortunately it is no longer supported and you are forced to the web page version of the digital replica, that is not as good. Pls bring it back..Version: 202202.3
✓ Impossible to supportThe best part is local stories, the writing is okay and the app/website is trash..Version: 202202.3
✓ Hard to come by . . .I subscribe to a “morning paper” that rarely gets delivered before 2:00 PM. And, when it does get here, it is thrown in my bushes, flower bed or on the rocks in our culvert! My driveway is 18 feet wide and over 50 yards long. But, our drive-by delivery driver can’t seem to hit it. I have decided to cancel my weekday subscription and just go with Sunday deliver. 🤷♂️.Version: 202401.42
✓ Leftist mediaThis news organization is very biased to the Left. Should be called The Expressive News..Version: 202101.57
✓ My viewThis papers writers and political views are so one sided it’s hard for me to read the paper now. Frustration and lack of facts in most articles leads me to throw the paper away, or not read it almost every week. I will be canceling my subscription..Version: 202104.1
✓ Not happyNot sure where the e-edition tab disappeared to; neither customer or tech support able to address problem. Have been a subscriber since 1996 but looks like I’ll have to cancel digital subscription; cancelled home delivery service several months ago since they decided to print in Houston which means any news/sports happening after 9pm not included.Version: 202107.8
✓ Tabloid nonsenseIf you’re wanting actual news, just purchase the broadsheet. The app is full of Buzzfeed-type articles about what kind of San Antonio grass tastes good with salsa..Version: 202212.8
✓ CrummyI would assume that the EN is no longer allowing readers to enjoy the news in a format that we have used for decades. Now the news is not only a day old but we cannot read it in an format that we are used to. By by EN.Version: 202111.18
✓ Too liberalEditorials too liberal all the time. It would be nice if just once in a while you had a conservative perspective..Version: 202309.3
✓ Wish it was betterWhen home delivery tanked I decided to give the electronic a try, but the opening articles are mostly old news! So I tried the electronic version of “todays print version” but trying to navigate it on my tablet is close to impossible. I continue to try, but it is very frustrating. No wonder newspapers are disappearing; it is like they are giving up when they put out a poor product..Version: 202207.3
✓ Subscription Increase and App doesn’t work!Paying ridiculous monthly rate as a teacher for the app to not work! Really ????.Version: 202305.30
🙂 SA Express-News Positive Reviews
SA Express-News works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact SA Express-News.
⛔ SA Express-News Problems
