ASOS - Discover Fashion Online App Support

ASOS - Discover Fashion Online App User Reviews

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ASOS - Discover Fashion Online Pros

✓ AmazingPretty good app algorithm isn’t really that good though it’s difficult to pick up on clothing that you like but other than that great app to purchase high end clothing same price as if you would walk into a store no complaints other than the algorithm..Wouldnt knowVersion: 4.48.0

✓ My go to shopping 🛍Always enjoy shopping from here !!! Only ever had one problem but was resolved quickly and refunded. Can’t get enough, always going back for more 😊.Livy2019Version: 4.65.0

ASOS - Discover Fashion Online Cons

✗ DisgustedBe careful, this company is a brazen crook. They had a lot of good promotions on their clothes, as well as interesting items. So I ordered 13 items of which most were promotions. Since it was my first order - shipping was FREE. I waited a MONTH for delivery (from USA to Canada, lol) and ended up writing to their customer service. The customer service guys are so incompetent, each one of them told me different information and no one even tried to figure out my problem. In the end I was offered to reorder based on what was available. I warned at once: if there are too few items out of my 13 items in stock - I do not need this order and it is better to cancel it. Customer service operator assured me that most likely most of the items are available and I will be re-sent most of my order. In the end I was sent 2 ITEMS out of 13! And of course these two items were without discounts. I wrote to customer service again and asked to return all my money and cancel the order, to which the operator said that this is impossible, she returned my money only for 11 non-existent items and to my claims said "well, since you are so troubled - keep the promo code for 20% for future purchases on non-discount items"). I didn't take the promo code as I don't plan to mess with this horrible service anymore. In the end I got those two unfortunate items in the post office, where the final surprise awaited me - I had to pay another $50 for shipping) Asos - despite your interesting items and accessories you are the worst in the North American market. Your shipping, tracking and support service is ridiculous and disgusting, and your promotional offers look like a magic show with magic tricks with orders disappearing and money for them. Never again!.Yaroslav_YerVersion: 4.100.0

✗ Terrible customer serviceI really like the app and the range of clothes available but I have had countless issues with my orders and customer services are so awful. I recently placed an order, received my confirmation email fine and then an hour or so later I was told that the item is out of stock even though it was available for purchase. I spoke to customer services and they advised that the item is in stock and prompted me to place a second order, low and behold, the exact same thing happened again. I now have to wait up to 10 days to get £100 back for items that I never even received. Went back to customer service and guess what they said…to place another order! No one at customer service would tell me exactly how many items are in stock or the date that the stock was replenished. I was offered a measly 10% discount which I refused because if I have to get back in contact with them about the same issue, they will likely refuse to rectify the issue as they can turn round and say that the 10% discount they offered counts as a resolution. I explained this to the advisor and he sent me the discount anyway and tried to end the chat. I was on a chat for almost an hour and was passed over to 3 different advisors. All of whom could not answer my specific questions and took ages to respond..Cancelsnapchat”myAI”Version: 5.4.0

Is ASOS - Discover Fashion Online legit?

✅ Yes. ASOS - Discover Fashion Online is 100% legit to us. This conclusion was arrived at by running over 462,814 ASOS - Discover Fashion Online user reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, AppSupports Legitimacy Score for ASOS - Discover Fashion Online is 93.1/100.

Is ASOS - Discover Fashion Online safe?

✅ Yes. ASOS - Discover Fashion Online is quiet safe to use. This is based on our NLP analysis of over 462,814 user reviews sourced from the IOS appstore and the appstore cumulative rating of 4.8/5. AppSupports Safety Score for ASOS - Discover Fashion Online is 95.1/100.

Should I download ASOS - Discover Fashion Online?

✅ There have been no security reports that makes ASOS - Discover Fashion Online a dangerous app to use on your smartphone right now.