4.2
4.24773 star

Total 43 Negative Reviews

Phonics Genius App Complaints & User Negative Comments 2024

Phonics Genius app received 43 complaints, negative comments and reviews by users. Have you ever had a bad experience using Phonics Genius? Can you share your negative thoughts about phonics genius?

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Phonics Genius for Negative User Reviews

DisappointedSo disappointed that the playback mode stopped working. Tech department treated me like a moron, insisting that I didn't have the sound and mic settings right on my iPad. They stopped responding when I told them all my other apps with mics and sound worked fine. A wasted product for the intended use..Version: 6.1

Waste of time and moneyI haven't looked far! Looking for words beginning with/s/ to practice with a child. Most of the words were clusters and many multi syllable and no way of customising. Not spending any more time on it!.Version: 5.0

MessyQuite a mess of an app. The phonics are all over the place..Version: 5.0

Game is hopelessWhile the word lists are ok - there are some really big words for learner readers - the game is terrible. The word spoken is not even shown and you can choose the wrong word and it says, 'that's correct'. You couldn't use it with a learner like this.Version: 4.2

No AudioI can’t hear anything.Version: 6.1

No soundDespite of having a speaker icon, the app does not say/speak the words..Version: 6.1

Good but needs improvementsIt’s very helpful. However, the words change by touching the screen. This limits us to cover and teach the kids letter by letter. The words accidentally change by a gentle screen touch. It’s very annoying and limits all the good things about this app. Adding one option to change the words by screen sliding than touching will greatly help..Version: 6.1

Not workingSound doesn’t work and support doesn’t reply.Version: 6.1

Disappointed..I would have preferred an English accent, or at least the option to choose voices. Not much interaction available, just lists of words to read..Version: 5.0

I don't get it!I downloaded this for my dyslexic son to help him read. Yes, there is a an enormous list of words but aside from listening to a voice read word after word, what else are we supposed to do? There is a record button but nothing ever happens. What is the point of recording if you can't play it back. And yes, I enabled the microphone. Everyone says this is awesome but I think it is monumentally boring. How is this helping my child to read? There is nothing engaging or interactive about this. I can only surmise that I am missing a key component here but have been unable to locate instructions anywhere on the Internet or within the app other than to change fonts and colors, whoopdedoo. There must be something more here, hoping someone from alligator contacts me or this is being deleted..Version: 5.0

Don’t waste your moneyThis app does nothing to encourage kids. It just goes through words and reads them out loud - that’s it! How is that learning? Will be getting a refund!.Version: 6.1

Good, but sometimes no soundPlease help to change to a 5 star. Sound have been checked, but no sound are being played back..Version: 6.1

Phonics GeniusThis app is terrible and if I could rate it minus then I would, my children were very upset because it did not work..Version: 4.6

Fully customisable - Oh no, it isn't!Could be a great app but the descrption is very misleading as the categories aren't customisable, they're American only. I really don't understand why iTunes doesn't allow people to differentiate between English and American? It's NOT the same language!.Version: 4.7

Not sureWhile the american accent is not the annoying whiney type found on some electronic toys etc, i do find that some words are not pronounced correctly with "ploTTed" and "ploDDed" sounding the same, as a mid word T is said like a D. I like that you can record over the words but the selection is vast and while that is good, it would take too long to alter them all. A good idea but needs a language option for the other English speaking countries..Version: 5.0

TerribleDoesn't work!.Version: 4.6

Don’t buy!!Don’t bye no sound doesn’t help at all!.Version: 6.1

English (America)Not for me I am English (uk).Version: 6.1

GlitchesI cannot get this app to combine or copy lists as it advertised. It also asked me to rate the app FIVE times within my first ten minutes of use. It still continually asks for a rating..Version: 6.1

Too many glitchesToo many words are not what is printed in the 1-5 version. Also American accent which is difficult for the English ear to understand..Version: 5.0

Sound not audible - IPhone 7 - iOS 11.1Very very poor sound quality. You can not even hear in full volume. Disappointed. Not sure how to request refund..Version: 6.1

BV20Once you click on record , the audio goes so law which is frustrating while teaching children sounds. I liked it when teaching my daughter 8 years back and I paid for the app that time. Now it’s free but major bug as blocks customer using this app. I have to delete it and reinstall each time when my 4 year old son clicks on ‘record’ button by mistake when I forget to hide it after installing this app. This is 12th time I will be deleting and reinstalling this app in past 6 months..Version: 6.1

Utterly pointlessDoesn't do anything - don't waste your time..Version: 5.0

PsHmm, I am not sure about the American accent, yes it can be turned off, and lots of other features that are useful. But at the end of the day, phonics are about the correct pure sound, which I can appreciate can be with or without accents.Version: 5.0

TzI can't spell sings on you, I cannot believe that I can spell 6 to 9.Version: 6.1

UpsettingSo I wanted my child to practise her words..,and as an aboriginal I was extremely offended and upset hearing her when she was doing the "aw" sounds and SQUAW came up. Too put it simply, bad choice and very offensive!.Version: 5.0

Clearly not written by teachers! Delete the ridiculous words and tailor it for your own use.I'm going to tailor this for my own use, as others have suggested. Firstly, I'm going through and deleting many words. Anybody who teaches reading knows that if a child is learning the initial sounds ie 'b', they can't read words like bicycle and balloon for gawd's sake! It's quite hilarious. As I teach phonics I have a good idea of how to manipulate this to suit the correct teaching methods. I'll be adding appropriate words and recording them myself as I tutor in homes apart from my own and don't always have Internet access, so I'll use this..Version: 5.0

Rip offPlease save your dollar..Version: 6.1

Earning Points For Play Would HelpHold the interest of my 6 year old son. The content is spot on (5 Stars)and there could be loads of learning going on here if my son were even just a little more engaged by earning something! Haha! Anything —Stars, points, cash to by some virtual something...he like to win things. While great content the game application of finding the right word of six words just drones on with the words, great, perfect or good job. Cool sounds would also add to raising the engagement factor as well. Great app just need some swagger to engage a savvy audience!! Engagement score (1 Star) combined with content score (5 stars) to come up with a total rating of 3.Version: 6.1

AccentLooked like a great app but am disappointed there isn't an accent change. I will stick with it for a while and see how my daughter goes, but I would really like an option for British accent..Version: 5.0

Sound needs to be louderCan barely hear it!.Version: 6.1

No customer supportI was excited when I found this app because it allows my dyslexic students to get the extra practice that they need. Unfortunately, the sound does not work in the game mode for customized lists, and I make lots of customized lists. Despite Alligator Apps' professions of excellent customer support, they have not responded to any of my e-mails on this issue. It may be an easy fix, but since the company does not provide support, there is no way for me to know. I had hoped to ask parents to purchase this app for the kids' iPads, but I can't recommend it because of the poor support. A shame, because is does have potential..Version: 5.0

Sound won’t playGot the app for my daughters. Have only ever gotten the sound to play once. Very disappointing..Version: 6.1

Confusing and too hardThe words are way too hard and the app is confusing. Not for children!.Version: 5.0

RubbishIt's an American woman talking, and she pronounces everything wrong, would be better with a British accent..Version: 4.7

Sound doesn’t workI have tried multiple time to use this app. The sound is inconsistent. I can’t tell if it’s frozen or broken..Version: 6.1

No soundIt doesn’t work on my iPhone 8..Version: 6.1

No Sound... until I unmuted the iPadI will come back and rate this app when I have had a chance to use it properly but I want to leave this review here to help others who might make the same stupid mistake as me... I thought that because I could here sounds in some programs such as music that I would be able to hear all sounds... I did not realise that the little switch next to the volume control switch actually was a mute button. I flicked this switch and hey presto, I got sound..Version: 5.0

The volume is so quiet, the app is of no help.It would be awesome if it was fixed.Version: 6.1

Phonics GeniusSound isn’t audible at times. Very frustrating..Version: 6.1

Never been able to useHave never been able to use the app. I have sound but when I try recording voice then play I hear nothing. Have tried resetting app but still nothing..Version: 6.1

No soundThe sound does not work. I have checked all settings in the app and the Ipad, just can't get it to work.Version: 5.0

Seems ok but can’t hear anythingI don’t know if it’s just my phone or what but I can hear any of the word played back. I can hear them faintly but that’s it. When I exit the app other apps are super loud and clear. I tried killing and re-launching the app. Even deleted and re-installed it. Shame because looks like it would’ve been real helpful for my son..Version: 6.1


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