- 86.7LEGITIMACY SCORE
- 88.7SAFETY SCORE
- 4+CONTENT RATING
- $7.99PRICE
ZoomNotes App Complaints & User Negative Comments 2024
ZoomNotes app received 25 complaints, negative comments and reviews by users. Have you ever had a bad experience using ZoomNotes? Can you share your negative thoughts about zoomnotes?
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ZoomNotes for Negative User Reviews
✓ UnstableCrashes all the time. If it was stable this would be 5* but it’s very unreliable..Version: 8.0.2
✓ Worst UI everI cannot believe such a powerful App with this horrible UI. Seriously just hire a designer..Version: 8.8.4
✓ Dreadful user interface.If only the developers would stop adding features and spend some time cleaning up and modernising the user interface..Version: 8.7.7
✓ Lags and crashesIt’s awesome when it works but it lags to open documents and tends to crash. I’ve lost work because it crashed in the middle of using it. Also lags opening documents so switching between docs is very tedious. Love the ability to adjust the tools to my needs. For the money it’s irritating having it lagging and crashing even if I love the perks..Version: 8.8.1
✓ Could be a lot betterMany great features but keeps crashing every couple of minutes - entirely frustrating as I have to re do everything again and again and again and again.Version: 8.8.10
✓ Love & hate this appThere are so many great features I can’t get in other apps and that is why I continue to struggle through. Today I give up. I need an app that is steady and lets me go right in and set up my week and I can be done in under an hour. Constantly having to readjust my page sizes, fighting with the app crashing and not being able to seamlessly swipe from page to page has just become too frustrating. I have wasted over 3 hours today. The page jumping when I try to add text or images just makes this not fun and feel like a lot of work. I will keep checking back for improvements to the basics hoping this will become more user friendly. I know there are videos (I shouldn’t have to watch a video to figure out every little tool) and the app producers are very good at helping and listening but some of the issues I have others have voiced in the Facebook group and other users just put them down for having an opinion. Honestly if another app I prefer to use had the ability to easily add links and layers I wouldn’t keep trying ZN. This app is not basic enough for the everyday user..Version: 8.1.3
✓ Zoom notesThe text box options need some work. Has a few bugs which are frustrating. Works ok for just handwriting.Version: 8.0.4
✓ Good, but one massive flawI really want to give this 5 stars but it has one massive flaw. —————————— The ink flashes on and off as it refreshes/redraws. —————————— There seems to be a general issue with how the app is updating the view when you add/take away elements (ink etc) to the page. If they fixed that this would be an excellent app. It has some extremely well thought out features and although quite a complex UI you can customise it and hide stuff you don’t use quite easily. I want to like it better than Goodnotes but I keep going back to that as although not as powerful it is much more polished. This literally just needs that same sort of polish for the screen redraw algorithm and it would be 5 stars.Version: 8.5.11
✓ Hard to use - like veryThis is obviously a very sophisticated and capable application. I’ve spent close to 4 hours trying to get some basic level of mastery to know avail. Hope document is next to useless. And there’s only some out of date videos to search on YouTube. There are quite a few features that I love but without the right level of understanding it’s very easy to make a mistake. For example I accidentally added a page on top of another page number spent 30 minutes trying to undo. After 30 minutes I decided to delete the document start again. Quite a few other things as well I’m not sure whether they are bugs or most likely I’m not using the application properly. In any instance the same level of frustrate is the result.Version: 7.6.28
✓ Exceptional capability with worst possible UIZN is without any doubt the most feature rich writing and pdf annotation apps on the market - only problem is its user interface. It's just terrible. Once the UI is fixed it's going to be hard to beat..Version: 8.6.7
✓ AnnoyingPoor user experience overall. Annoying and irritating to use..Version: 8.6.3
✓ Excellent Array of Features, Poor Stylus IntegrationThis app has a wide array of features and is customisable in extensive ways, making it easy to organise your notes, your toolbars, pens, shapes etc. However, writing using an Adonit Jot Touch 4 is often a pain. The app randomly deletes or fails to record stylus inputs, making it a very frustrating experience. Disabling Adonit’s palm rejection helps somewhat, with all inputs being recognised, but the app still deletes text at random. I tried disabling all shape recognition aids, cross-out to delete, and other similar features, to no avail. While the app attempts to differentiate between stylus and finger inputs and discard the latter, the implementation is very poor, and there seems to be no option to disable this while the bug is (hopefully) fixed. In short, a prime example of too many features crammed into an app, making it a pain to get it to work just right. I suggest you look elsewhere if you are merely looking to jot down notes, and are not interested in complex pen customisation, shapes etc..Version: 7.6.39
✓ Doesn’t connect to google drive because of issues with authenticating the appCannot work off 5he drive because of issues with google authentication of the app.Version: 8.1.3
✓ Please fix bugsGreat app with lots of features, but it crashes a lot. Please fix this issue. Thank you..Version: 8.0.2
✓ No Support ResponseWhereas I’m impressed with the functionality of the App and I have to say it is worthy of 5 stars, little can be said regarding their Support team. I wrote with a suggested enhancement on February 15 and to date no reply has been sent, not even a thank you for your thoughts and that we’ll get back to you, purely as a matter of courtesy, hence the star mark down. Subsequently I’ve come across a bug whilst using the text facility, in that I can no longer use edit, copy etc., features, a problem I haven’t come across before which is strange. Perhaps Zoom Notes now being so versatile it has been difficult for the developers to have kept an eye on the basics. Who knows, what I can’t do is sadly recreate the situation. A one off know doubt but very annoying none the less..Version: 8.4.11
✓ Robust and Flexible16 December 2018 Still 5 stars. Updates continue to improve my experience. ZN features and stability still out shine its competitors. There isn’t another app in this category designed at this level. This is an update to my review below. I’ve been using ZoomNotes for over a year now. ZoomNotes combines all the best features of other iPad Note Taking apps, as well as, Adobe CC features - InDesign, Photoshop and Illustrator - and combines these into one, incredibly stable app. Layers, links, pen/pencil, shapes, nesting, geo location, cropping images, importing jpegs, PDFs etc., all present. Want a subpage in a main page? ZoomNotes does it. Want to design, draw or paint in layers and then lock a layer? ZoomNotes does it. Need to set links within a document? ZoomNotes does it. What else do you want? ZoomNotes probably will do it. Downloaded ZoomNotes. Pour a bourbon. Settle in. Explore. Absolutely phenomenal! Continues to impress. Updates add enhanced productivity! 10 February Still continues to impress. Well done!.Version: 8.8.10
✓ Nagware Ticks Me Off!This is a good app that has loads of features for drawing. Sometimes it hangs a bit when zooming in or out but the thing that gets on my nerves is the nagware. Every other time I open the app I am asked to leave a review. There is an option "No thanks" which should tell them not to ask again (another option is "Later"). If I pay for an app I don't expect to be nagged to leave reviews. Hint to the devs; if my review is all about the nagware instead of how good the app is then, in my opinion, you are doing something wrong! That's why the low score which helps to drop your average. Otherwise, it would have been 4-5 stars!.Version: 8.4.8
✓ Almost perfect BUTEasily the most advanced features compared to the rest. But the basic features ignored, like vertical scrolling. Also would be nice to have ability to create links within pdfs..Version: 8.0.10
✓ Amazing but............This has amazing features and I love using it daily but there are some glitches. I have layers that wont show up even when visible. I copy things to one layer with all other locked yet they can be edited in some other layers. Cannot select something tat seems to be completely off the page to delete it making the cover of my planner show up as a small page with writing offset, in the gallery. Hopefully I will find solutions to these issues as it has great functions..Version: 8.1.5
✓ Great potential with many problemsI chose this app over all the others because it has the best potential functionality (integration with electronic diary updating and showing within pdf e-diaries) and the most calligraphy and writing pen options. But it takes several minutes to open, it crashes often, it loses my work, it saved duplicate versions then when I deleted one it deleted both etc. I hope the creators fix these issues and make it user friendly. As an ex senior Executive Assistant to heads of Government I’ve been seeking a means to integrate electronic dairies and still have the handwritten diary benefits and this is the closest I’ve found but it’s not an easy learning curve, it’s not intuitive design and it’s veery difficult making progress when it glitches and crashes often..Version: 8.8.19
✓ A bit buggy stillThere’s certainly a lot of functionality here, but misses a key item that’s very important in that there’s fairly limited pen options. My handwriting is terrible in this app compared to Notability. I also find that layers don’t function correctly when drawing, importing pictures is glitchy, and it’s overall a bit slow and glitchy to use (iPad pro 2018)..Version: 8.8.24
✓ Greet... Work in progressSo many amazing features but definitely harder to navigate and not overly intuitive. It also keeps randomly crashing and losing my info..Version: 8.8.1
✓ RocksI've been using this software with my IPad Pro and Apple Pen for about 18 months for teaching (Engineering lectures at University). It does an excellent job, with only a few minor quibbles - sometimes, text I've written (and see on my own screen) isn't showing up on the big screen. But for the money, this has been an excellent choice. Beyond being able to mark-up my PDF notes in real time as if I were writing on an overhead projector, it also has allowed me to fill in PDF forms, to edit papers and theses, and even make hand-written notes and drawings of research-related ideas I've had. Very pleased with this software! Editing to add: I got a new iPad and Pen - the old ones were aging badly. Now ZoomNotes has a bunch of issues, some of which may be to do with the updated iPad. Connecting to a projector is now an adventure - every time. iOS now (stupidly) has this interface that allows you to either mirror or extend your display and that gets in the way, so that I have to plug in, let iOS do it’s thing, then tell ZoomNotes to display on the second display. Now it decides to display only the top left hand corner of the file in a highly zoomed form that doesn’t match the iPad screen, so I have to press and hold on the external display button on ZoomNotes, select a resolution (like 1280x640 or whatever) and then re-click, then resize the image with my fingers, and now it actually displays. This doesn’t even work reliably - sometimes have to unplug and retry that process, and, if it doesn’t work after a few goes (each go taking several seconds, where I’m standing in front of a few dozen undergraduate students looking incompetent), I eventually give up and drop out to the system settings where I tell it to just mirror the display, and now the students can see the whole editor, rather than just the display. Also, if I get a text notification during the lecture, that will now be seen by the students … far from ideal! Also, it’s now super-glitchy. The palm recognition system doesn’t work the same as it did before, so I’m often accidentally selecting tools/stuff I don’t mean to. Also, if I step away and talk for a few seconds, when I come back, it’s often in eraser mode rather than pen mode (the mode I would have left it in). It’s bad enough that I’m contemplating trying a different software package … reluctantly, because I’ve got a lot invested in ZoomNotes..Version: 8.8.22
✓ Not compatible with the Bamboo Fineline 3I bought this app because, after purchasing the Bamboo Fineline 3, I needed a compatible app for note taking. It was extremely disappointing when it did not work, it was extremely laggy and the handwriting was illegible. I returned my Bamboo Fineline 3 because it is pointless to have it, and if I could, I would also return this app as it makes no sense for me to have it if I cannot use it. I feel very disappointed because it is NOT compatible with the Bamboo Fineline 3 and it was stated that it is. Therefore, I also feel a bit scammed. I hope you don’t make the same mistake as me. Cheers..Version: 8.3.2
✓ Extremely powerful app but not intuitive & lags a bitHas all the features I've been looking for including an infinite canvas / whiteboard. Unfortunately it's not the most intuitive app to use with some features being confusing or difficult to find. It also lags quite a bit. My biggest annoyance is not being able to use two finger to pinch & zoom in or out while in writing mode. I'm sticking with it however in the hopes that these flaws are soon fixed because this is an extremely powerful app & definitely has the potential to become app store #1..Version: 8.3.4
🙂 ZoomNotes Positive Reviews
ZoomNotes works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact ZoomNotes.
⛔ ZoomNotes Problems
