MyTeleMed App Support

61.3LEGITIMACY SCORE
63.3SAFETY SCORE
4+CONTENT RATING
FreePRICE

What is MyTeleMed? Description of MyTeleMed 2086 chars

The MyTeleMed iPhone app allows doctors to securely manage their important medical messages with HIPAA Compliance by protecting any Personal Health Information (PHI).

How does it work?

Patients call your dedicated number that reaches TeleMed answering service which is available 24/7/365. Doctors are notified by receiving messages in the app. Doctors can also contact customer service directly through the app via phone and e-mail.

Doctors that use the MyTeleMed app receive push notifications that notify them of a new patient message. The doctor can click on the notification and open the patient messages within the MyTeleMed app. The message will contain the severity of the message, message details, and call back information. Doctor’s comments and callbacks on messages are logged with the time and duration of the call and even provide an option to record the call.

For an extra layer of message delivery assurance, TeleMed creates a customized escalation procedure that repeats messages or calls you within timelines you set. If you cannot be reached, the call is escalated to others per your instructions. You can manage your escalation procedures through our website or by contacting a TeleMed service representative by phone.

In addition to unquestionable HIPAA compliance some of the MyTeleMed app’s benefits include:

• Messages reside on a web based server, accessed by your phone by distinct user name and password protection. Text messages reside on your phone- Mobile theft is a leading cause of HIPAA breaches.
• Complete Documentation From Message Origination To Call Back.
• Custom escalation based on message read or call back events.
• Make and save comments on the messages.
• Customize your new message alert modes, includes badge notification of new, unread messages.
• Your Office Number Shows On The Caller ID when making the call back. Don't worry about hiding your mobile number again.
• Access Customer Service 24/7 with a simple link from within the app.

Get Your Medical Practice or Hospital Started With the MyTeleMed App Today!

MyTeleMed App User Reviews
MyTeleMed Pros
MyTeleMed Cons
Is MyTeleMed legit?
Should I download MyTeleMed?
MyTeleMed Screenshots
Product details of MyTeleMed

MyTeleMed App User Reviews

What do you think about MyTeleMed app? Ask the appsupports.co community a question about MyTeleMed!

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MyTeleMed Pros

✓ NiftyI like the fact that this app hides my cell phone number when I return a call and the app is pretty easy to understand. I’m not a techy-type person and I don’t have any problem using it, the buttons are pretty obvious. The only thing that has come up is when I was once in a really bad cell service area, it didn’t notify me but that was ok because TeleMed knew that (I think because I hadn’t opened my message) and they called me with my message right away..CodimasonVersion: 4.10

✓ Best medical messaging system aroundThere is no competition to this app. Seamless integration, brilliant push notifications, and ease of use. MyTeleMed is the only choice for medial answering and messaging solutions..Humblepie77Version: 4.05

✓ MyTeleMed Positive Reviews

MyTeleMed Cons

✗ DifficultWhen it works it great. I work Oncall as a nurse and we use this to triage incoming calls. The problem is it always crashes and won’t load and says my internet is down, which it’s not because I’m clearly using goggle and such. So I end up having to delete the app, reload it. It’s just a pain..WendowenVersion: 4.10

✗ Poor app poor deviceApp has never quite worked correctly. Telemed service is mistake ridden. Not worth it unless you are in to wasting money..Telemed user not by choiceVersion: 1.41

✗ MyTeleMed Negative Reviews

Is MyTeleMed legit?

✅ Yes. MyTeleMed is legit, but not 100% legit to us. This conclusion was arrived at by running over 82 MyTeleMed user reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, AppSupports Legitimacy Score for MyTeleMed is 61.3/100.

Is MyTeleMed safe?

✅ Yes. MyTeleMed is quiet safe to use. This is based on our NLP analysis of over 82 user reviews sourced from the IOS appstore and the appstore cumulative rating of 3.2/5. AppSupports Safety Score for MyTeleMed is 63.3/100.