LogTen Pro 6 Negative Reviews

LogTen Pro 6 App Complaints & User Negative Comments 2024

LogTen Pro 6 app received 14 complaints, negative comments and reviews by users. Have you ever had a bad experience using LogTen Pro 6? Can you share your negative thoughts about logten pro 6?

LogTen Pro 6 for Negative User Reviews

✓ ICloud FailSure the logbook is nice but the iCloud function clearly hasn’t been ironed out. All my limits have been deleted along with my out and in times for every flight entered…Not sure what’s next. Very disappointed. Many hours entering fields lost ! …Should’ve just purchased either for just the iPad or iPhone not both ! Updated - one month after ios8 Been waiting for an update it still nothing. Wifi sync deletes info as well. Extremely disappointedly!.JETPILOT_B738Version: 6.5.1

✓ Worst app support I've ever encounteredThe concept is nice, having an app keeping track of your times. But this app doesn't integrate well with the icloud. I'm constantly trying to fix discrepancies between my iPad, iPhone, and mac. Now my iPad version crashes on startup and I can't get it to stay open. Every time I contact the company for support they give me a "we are aware of this issue" response and give me a temporary solution or work around. As of today, the iPad version no longer opens and has become a huge waste of money. I've had this app for 6 months now, and not a single update has been released addressing any of the many bugs, discrepancies, or problems I've submitted to them. They've had plenty of time, in my opinion, to release a temporary bug fix in an update but they haven't even done that nor have they bothered to mention if they're even working on a solution. I've asked them for a refund, and they won't honor it. In the mean time, I've continued to use their app (since I can't get my money back) and it would be nice if I could convert everything I have to another provider. This company has the worst app support I've ever encountered. DO NOT BUY!.ScottmccallVersion: 6.5.1

✓ Log tenVery good logbook but way to slow to sync with my MacBook Pro. Sync time always takes minimum 20 mins. When it's syncing the iPhone/iPad is unavailable for use..B737800Version: 6.0.14

✓ AbitbetterSlow support. Especially for a spreadsheet that costs $80 and the Mac version $100??!! Also, runs slow on iPad 3 and iPhone 4s. Quits unexpectedly. Update - received answer to my support request - seemed to fix the problem. Still think its overpriced though..MikeitalotVersion: 6.5.1

✓ Do Not Buy!!!!This app is not worth it! First off you NEED a full Mac to manage the data, especially if you a) want to print out your logbook, for say something like the all important interview and b) to check for errors which again you need to know for an interview. Universal is totally unnecessary. If you had the iPhone version or iPad version you absolutely should NOT buy the Universal, it's a scam. It's the same and syncing the two is a nightmare!! I have spent THREE hours syncing an iPhone 5S and an iPad Air. I had to babysit the sync for THREE HOURS!! And if you don't have a Mac or want to spend at least $1000 on a Mac you cannot look for errors in Logten. It is impossible. Logten logs time but it is not worth it. There have been so many headaches with this app and if you want Coradine to help within a week, forget about it! They get back to you when it's convenient to them. Good luck if you have an interview within 2 weeks! I wish I would have gone with a spreadsheet or Logbook Pro. Do not buy this!!!.PO'd CAVersion: 6.5.1

✓ Don’t waste your money on this appUpdated my IOS and the app stopped working. Contact company twice for help and the response was well be with you shortly. It never happened..LJW800Version: 6.5.4

✓ Stay away for nowOpens but then immediately crashes every time on my iPad 3, running latest version of LogTen Universal and iOS 7.1.2. Support took a long time to initially respond, asked me what version I was running, then stopped responding, leaving me apparently stuck with a very expensive, completely useless app. The OSX version I also bought has a lot of issues syncing with iCloud. Not very confidence building so far, considering the importance to me of having a reliable logbook. Hopefully they get these issues sorted out someday, but for now I would have to advise going with something else..AJ alaskaVersion: 6.5.1

✓ The old switch and bait!When I first bought LogTen Pro about four years ago I was promised lifetime support! Now that iOS 11 came out for the update with Apple I am told that I am forced to buy a yearly and expensive subscription if I want to keep my logbook. I have over 10,000 hours that I put into this logbook and now they hold the logbook hostage and unless I pay a yearly fee, in which I have to do for life if I want to keep my logbook! That’s not right and goes against the policy of them saying “lifetime support” with this app. They no longer support the app that I bought!! I will not recommend them to any of my friends in the aviation industry until they change this policy- if ever!! There are plenty of other lock books that I can transfer my numbers over to without having the hassle of an expensive logbook that holds you hostage unless you pay! You get one star for me! I’d give you zero stars if I could!.Cl30 driverVersion: 6.5.3

✓ The biggest scam ever!!Back in 2011, I paid over $200 dollars to have this program on my phone and computer. After six years of use they now decide to change the way they do business and leave people like me to pay $130 a year and a wasted $200. Another typical American company, they don’t care about you, as long as you pay them, they will keep spitting out new scams to make more money. Companies like this are the reason the US will fail..JdspaansVersion: 6.5.4

✓ GarbageAbsolutely not worth the money for a subscription. The original app that worked on iOS was $80, which was steep to begin with. I also paid for the Mac app, which was another $80. Those lasted 5 years until this subscription garbage happened. So to the developer: No it does not amount to the same money spent over a year. Your selling “night mode” as something really useful, which it’s not. Great customer service, give me a break...I’ve never spoken to a person over the phone. As an airline pilot myself, I will recommend to anyone starting out their career to use ANYTHING else over this software. Even paper napkins or stone etchings have a better cost benefit..Cornbeef007Version: 6.5.2

✓ Was good before iOS 8ICloud sync doesn't work with iOS 8. Didn't notify customers, only a notice on their website. Too late! Now the whole point of syncing with data after a flight is gone! It's not like they didn't know ios 8 was coming! Just didn't care enough to make an update. What a waste and a total disappointment!.Chris-Brown83Version: 6.5.1

✓ Won't syncI would advise everybody not to buy this software if you intend to use both Ipad and iPhone to keep your flying hours synced on both. I have contacted Coradine support and they admit a problem in version 6 with syncing ipad to iPhone. A friend also has a problem with the signatures in version 6. So in summary keep to pen and paper don't buy this until they fix it..Beautifulbel2Version: 6.0.10

✓ Very DisappointingI had purchased the previous version of log ten pro. It worked fine and I was completely satisfied. However, it stopped working completely with the latest IOS version. The software developer now has decided to issue a new version, and requires a subscription. In other words, no support for the previous electronic log unless I pay the appropriate subscription fee. No thank you. An electronic log is just not worth the ransom, so I am just going to stick with a paper log from now on..Cradh&Burn SoftwareVersion: 6.5.3

✓ I agree. Do not buy!I do have the app and it performs well for what I require. But...the customer service stinks, bordering on non-existant. I submitted a request over a week ago and still no answer. It was a simple question. In the past I have also encountered late and "boilerplate" responses. Based on the customer support, I would vote a no for any of their products. Especially $100 for the Mac app? The only way I would recommend a buy, is if you are willing to live with what you get and have little expectations of support. It is a shame because in the past I can recall pretty good service. Plus it links with ForeFlight Mobile (though I rarely use that feature). I concur with other posts, the company must be on a decline, and/or lost interest in customers and support..Bruce2604Version: 6.5.1

LogTen Pro 6 works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact LogTen Pro 6.