BOH Mobile Banking App Support

BOH Mobile Banking App User Reviews

What do you think about BOH Mobile Banking app? Ask the appsupports.co community a question about BOH Mobile Banking!

BOH Mobile Banking Pros

✓ Costs me unnecessary feesThe app every so often will generate revenue for the bank by not updating and/or reconciling my account. If the app is designed to help me manage my account in real time it has failed .... it will not reconcile properly and then all of a sudden I get a late fee. Then when I reach out to the back they don’t reimburse the late fee that they’re caused me in the other side. This is why they have a class action law suit! They make money off of your late fees through the app. I’ve had this happens on severe occasions!!!.Dahlina BebehVersion: 4.6.6.4

✓ New phone issueGot a new phone, just an upgrade. And then my BOH app would not work on my new phone (same number). after several try’s. I went into the bank and no one could help me. So after several efforts on customer service phone calls I finally decide to stay on the line and wait!!!! It took me 40 minutes to get a live customer service agent then a mobile specialist. What a drag. The specialist was knowledgeable and help resolve my sign-in issue. But it took forever to get to finally get him..Customer808Version: 4.3.6

BOH Mobile Banking Cons

✗ One of the worst banking appsI have never had so many problems with a banking app before. On NUMEROUS occasions including right now not only will the app not read my facial recognition and make me input my password all of the time. It tells me my password is wrong which I know for a FACT it is not. Also I always get a little pop up that’s says we’re unable to process your request at this time, try again later. No other banking app I’ve ever had does that once yet alone does it almost at least once a week. I’ve also had issues where my app tells me one thing about my statements and then I call or check online and it says something different so the app isn’t even accurate a lot of the time. I have finally got to the point of disliking this app and bank of Hawaii in general so much that I took the time to write this review..TashminajVersion: 4.4.4.184

✗ Cannot open app oftenWhen I’m at home and I’m connected to our home Wi-Fi, I usually have no issues opening the BOH mobile app. However, when I’m out and about, I can almost never open the app. I’m immediately met with an error message. If I’m not mistaken the error message number is 0011, but I might be mistaken. It basically states that the app cannot open and to check my connection and try again. This issue has been a real obstacle for me as of recently, due to my debit card being canceled and I’m now waiting for my new one to arrive in the mail. During this period of time, I’ve been using the careless cash feature to withdraw money from ATMs. However, if I cannot even open the app, I’m unable to use the careless cash feature and I’m forced to stand in line and wait for a teller. Unfortunately, if it’s a day in which the branches are closed, I’m then left with absolutely no options to access my money. This is a huge problem. I’ve made sure my app is up to date, etc. to no avail..Melia_VixenVersion: 4.6.6.35

Is BOH Mobile Banking legit?

✅ Yes. BOH Mobile Banking is 100% legit to us. This conclusion was arrived at by running over 68,276 BOH Mobile Banking user reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, AppSupports Legitimacy Score for BOH Mobile Banking is 91.1/100.

Is BOH Mobile Banking safe?

✅ Yes. BOH Mobile Banking is quiet safe to use. This is based on our NLP analysis of over 68,276 user reviews sourced from the IOS appstore and the appstore cumulative rating of 4.8/5. AppSupports Safety Score for BOH Mobile Banking is 93.6/100.

Should I download BOH Mobile Banking?

✅ There have been no security reports that makes BOH Mobile Banking a dangerous app to use on your smartphone right now.