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Skybrary – Kids Books & Videos App Complaints & User Negative Comments 2024
Skybrary – Kids Books & Videos app received 28 complaints, negative comments and reviews by users. Have you ever had a bad experience using Skybrary – Kids Books & Videos? Can you share your negative thoughts about skybrary – kids books & videos?
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Skybrary – Kids Books & Videos for Negative User Reviews
✓ PurchasesVery disappointed that it was only a trial of 5 books unless paying $10 per month. Would have been okay if you could return the books to see others, like a public library, but this is only available for paid subscribers..Version: 1.9.4
✓ Too expensiveThe app is great but the subscription is too expensive for the average family which defeats the purpose of Reading Rainbow..Version: 1.10.3
✓ CrashesApp kept crashing during account setup. Could eventually enter all the details before it crashed but now can't login or setup a new account. I want to like this app despite monthly fees but it's just one big fail..Version: 1.10.1
✓ So farSo far I haven’t been able to determine how to share with my grandson-sons... I have two (twins) which doubles the issue..Version: 2.3.7
✓ Crashes on open?This is a five star app.... When it works. I am sure it will be fixed up soon, but as of right now when I try to launch it crashes within a second..Version: 1.10.0
✓ Frustrating - Can't run on multiple devices as promisedIf you plan to use it on only 1 device, it's great. I was thrilled when I read that you can use it on additional iPads as I have two kids and two iPads. It was impossible to get the 2nd iPad to recognize the subscription. Reading Rainbow support couldn't figure it out and figured it was an Apple issue. Apple treated me like I was doing it wrong, then said you can't have the subscription on more than one device!.Version: 1.9.2
✓ CrashingThis was a great app. But recently (read last couple of months), the app has been crashing every time my 4 year-old uses the app. The iPad is a gen 4, but I don’t think that’s it...can someone from the development team help me out?.Version: 2.3.7
✓ Not worth the money, no offline usageDue to legal issues, there is no Reading Rainbow content, e.g. video clips. The books are updated occasionally, but there has been no new video content for over 1 yr now. Not worth $50 yearly..Version: 2.3.5
✓ Don’t be SCAMMEDDear Fellow Parents please be very careful when considering this app. I was super excited after we downloaded it and had chosen our five books. We decided to purchase the six month subscription only to find it didn’t work. My first step was to call iTunes to troubleshoot thinking my iPad was having issues. They worked with me and decided it was a developer issue. Their advise was to contact the app administrators. The only way I could find to do this was by email, which I did. I waited 48 hours with no response. I emailed a few more times and after no answer decided to start looking for a phone number. On their website it lists an address. After some research I found that this address is not an office building, but rather a single level building full of PO Boxes the “suite 209” they refer to in their address is actually their PO Box number. At this point I called Apple again. After an hour on the phone they agreed that there is NO PHONE NUMBER for this company and that it is suspicious. They, of course were amazing, and returned my money. They also advised I come and leave a review for this app. So, BEWARE EVEN APPLE SUPPORT SAYS IT IS SHADY THAT THIS COMPANY HAS UNREACHABLE CUSTOMER SERVICE..Version: 1.9.2
✓ This stinks!It never specified that the app is only for iPad, I have an iPad and iPhone, bummer!.Version: 1.9.0
✓ It setup default as auto renew and no notification before chargeTried to cancel but seems still going to charge me from apple. Need to settle through apple..Version: 1.9.4
✓ Login issues/Terrible customer serviceGoing on month two of paying for this and cannot login to my account on my iPad. Leaving my son have to use it on the laptop. I’ve emailed customer service and never heard back from them. I’m very disappointed being that this is a good app but the whole point was for it to be used on the iPad. TERRIBLE CUSTOMER SERVICE!!.Version: 2.3.5
✓ Unable to manage on iPhoneHard to cancel. Will not allow you to find a way to cancel. Will just keep billing and billing..Version: 2.3.8
✓ Background noiseThe background noise of the island won’t shut off and it’s incredibly annoying..Version: 2.3.3
✓ App crashes constantly, does not even get loaded.I was very happy with this app when I first got it and a subscription. It was working fine and my youngest loved going on to read. Then with the latest update it changed and we haven't been able to get it to load since. It crashes before we even get into it. Extremely disappointed and will no longer be renewing this app..Version: 1.10.1
✓ A piece of the puzzle not all of itThis app will give you a reasonable number of kids books that it will either read to you or that can be mute so it is not read to you. It does not go into the phonics of words nor is there a mode where the child is able to ask for help in silent mode for how the word sounds. The subscription fee at five dollars a month or $40 US per year seems high for this content, However there is a free month so you can decide for yourself. I was hopeful I could find an app that would be an all in one to teach my child to read Unfortunately this is not that app..Version: 2.3.5
✓ Not usable without WifiMy family was very excited for Skybrary, but it has fallen short. The actual practical use of a educational distraction in the shopping cart, car, or on airplane travel is unavailable. Overall the price tag is not worth the time I spend downloading and returning the 5 books you can check out. (My kid devoured those in two seconds. ).Version: 2.3.1
✓ A good education, but a bit of problemsA great fun way to learn and study reading processes. But unable to use it because of the option "Enter the year you were born" i tried both my birth year and my daughter's but did not work. Please fix this, my daughter used to enjoy this so much but then we got a new iPad and tried to install it back.. And this happend.Version: 2.0.1
✓ Won't even open :-(Disappointed it does nothing when I click open...we've been waiting/anticipating this app...help?!!.Version: 1.9.4
✓ CrashingI've had this app for years now. My daughter and I love it. The last update hasn't fixed the crashing once you select an island. I tried clicking on app support and it takes me to a page that states "no longer exists". Please fix, we truly miss using this app..Version: 2.3.4
✓ Interesting appI love the app but would like a cheaper price for reading books for 6 months @ 29.99. When other app's offer lifetime membership for this price for 24 hours of signing up..Version: 1.8.0
✓ Impossible to cancelFree month? Cancel anytime? Sounds good until they make it nearly impossible to cancel. My 5yr old son had no interest in this app..Version: 2.3.4
✓ Do NOT buy this app!!OMG soooooooooo weird where are the videos?! Don’t buy this buy epic instead.Version: 2.3.8
✓ Love it !I was reluctant to buy this for my five year old due to the price but it has been well worth it and I will renew her subscription. It is a great alternative to videos when I need free time. The stories are all kid-safe and teach good values and critical thinking. Well done !.Version: 1.10.4
✓ An appropriate hidden massages for kidsJust check the snail video in the National Geographic, it is un appropriate and it wasn’t the first, I did cancel my subscription for sure ..Version: 2.3.8
✓ Wouldn’t let me make an accountTried to make an account to use with my son but wouldn’t let me put in my birth year. Kept giving me an error. Promptly deleted..Version: 2.3.5
✓ Can't return books too much $$$ for monthlyWould prefer one time then forget about. Library card gives me much more and they read to me! have kids books. the only difference is reading rainbow is charging a hefty monthly subscription for a fancy animated layout. Mind you, the library website, not as. fun gives me more nfo about each book plus lets me preview. So no... definitely NOT NOT NOT worth the cost. Plus, taking up valuable space on my iPad, so sorry, you'll be deleted. My 5yo no longer interested in the 5 books she didn't know were all she'd get - it wasn't clear we couldn't return. reading rainbow, mind you, she only liked 2 of them, the other 3 not what she expected. in all, i was not very excited about the book collection. $9.99 a month, nope. Too many better options..Version: 1.8.1
✓ Slow and slack disappointedPaid for one month subscription and since a day been trying to download books always end up saying error tap here again ...... Goes on ....... What a waste of money and time . Had high hopes with all the video samples but disappointed with the app.Version: 1.10.3
🙂 Skybrary – Kids Books & Videos Positive Reviews
Skybrary – Kids Books & Videos works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Skybrary – Kids Books & Videos.
⛔ Skybrary – Kids Books & Videos Problems
