1-800 Contacts App Support1-800 CONTACTS, Inc.

1-800 Contacts App Support

4.8
4.88055 star

Total 138,121 Ratings

What is 1-800 Contacts? Description of 1-800 Contacts

The 1-800 Contacts app is the fastest, easiest, and downright pleasantest (totally a word) way to order contact lenses.

WE HAVE ALL THE CONTACTS

We have millions of contact lenses in stock and ready to ship. They’re the same contacts your doctor prescribed but they cost less and you don’t have to go into a doctor’s office to buy them. Same Prescription. Better Experience. ™

SUPER SIMPLE ORDERING

Ordering for the first time? Enter your prescription information or simply scan the lens box to import your prescription. Done. Ordered with us before? Re-order in three simple taps. (Pssst. Protip: Get faster shipping when you upload a picture of your paper prescription.)

RENEW YOUR PRESCRIPTION WITH EXPRESSEXAM™

Tired of paying for an exam every year just to get the same prescription? Want to skip the trip to the doctor’s office? Use our app to take a quick vision exam with ExpressExam. A board-certified eye doctor will issue a new prescription within a couple of hours.

FIND THE CONTACTS THAT WORK BEST FOR YOU

With ExpressExam you can receive multiple prescriptions so you can find the contacts that work best for your eyes, lifestyle, and budget. Try something new. Returns and exchanges are free – including shipping.

DON’T LEAVE MONEY ON THE TABLE

We’ve partnered with major vision insurance companies so we can quickly find and apply your benefits when you order from the app.

MANAGE YOUR SUBSCRIPTION

If you’ve subscribed you can easily manage your orders: snooze, cancel, update a prescription, etc.

OUR GAJILLION PERCENT PROMISE

(Because “100% satisfaction guaranteed” doesn’t cut it.)
• Free shipping and returns? Always.
• Tear a lens? We'll replace it for free.
• Still have contacts from your old prescription? We'll exchange them for free.
• Find a lower price? We’ll beat it.
• And the best customer service in the industry…

WE’RE AVAILABLE TO HELP 24/7

Call, email, or text us right from the app. You’ll receive a prompt reply from a real, live person with an adorable Utah accent who really wants to help you. (NOTE: You only get the adorable accent if you call).

Yup. Downloading the 1-800 Contacts app could be the best choice you make today.

PRIVACY

In order to provide great features, and to continually make the app better, some privacy-related data may be collected. Specifically, we request your location if you take our ExpressExam (since it’s only available in certain states), or when searching for your doctor. ExpressExam also needs to use your camera and microphone so we can verify you are reading the letters from an eye chart correctly. Any time we need to access this data, we make sure to request your permission first! In addition, you can choose to send us a photo of your prescription as a convenience. If you choose to enter your purchase information, we will save it so that you don’t have to re-enter it again. We also support Apple Pay! We only keep the purchase history of products you buy from us -- we don’t have access to any other purchase information. These features are all optional and you don’t need to give the app access to them if you are not comfortable doing so. We value your privacy.


  1. 1-800 Contacts App User Reviews
  2. 1-800 Contacts Pros
  3. 1-800 Contacts Cons
  4. Is 1-800 Contacts legit?
  5. Should I download 1-800 Contacts?
  6. 1-800 Contacts Screenshots
  7. Product details of 1-800 Contacts

1-800 Contacts App User Reviews

What do you think about 1-800 Contacts app? Ask the appsupports.co community a question about 1-800 Contacts!

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1-800 Contacts Pros

ContactsI love this app! 1800 contacts makes my life so much easier, I haven’t had to step foot in an eye doctor since I started with 1800 contacts a year and a half ago! I’ve taken my eye exam through them as well. They’re open for orders 24/7 and most customer service reps are genuinely awesome. You also get discounts! I just ordered my three month supply today and 1800 contacts discounted the shipping price! Try them! You won’t be disappointed.MacctrissVersion: 8.3.3

Extremely happy!The app is easy to use and my first order arrived two days after being shipped. Their customer support was fast, friendly, and helpful. I have rather poor eyesight and had to go to a new optometrist for this checkup because the covid-19 had most businesses closed. The optometrist botched the exam and gave me a prescription that was too high and for a brand I didn’t want. Then they kept trying to push expensive ($800-$1500) lenses on me. 1-800 contacts was very helpful in getting me the correct lenses and their prices are way better than any local place. I plan on using their in-app exam next time and saving lots of $$$ on an optometrist. I would recommend this service to ANYONE..NotaBot010Version: 8.6.5

✓   1-800 Contacts Positive Reviews

1-800 Contacts Cons

ContactsI have always been so happy with this company, however a few months ago I ordered my contacts - thought they were right and wore them for months. I kept throwing them away bcs I thought they were dirty or something was wrong. Went through most of my boxes then reordered. When the next boxes came I noticed the prescription was different from the one I had been wearing as it turns out I couldn’t see well bcs they had sent me an old prescription and it wasn’t enough power. Long story short my eyes have been bothering me since then. I just had to have my power increased bcs my eyes are now even worse than before.. I’m giving them one more chance bcs mistakes can happen but I will definitely pay more attention and check them before I wear them..Julie LovercheckVersion: 7.3.3

Upgrades and loyalties?I've been a customer for over a decade, and can't help but wonder where are the new colors this year? I've always been excited to see the newest additions of awesome looking pigments, and possibly lower prices on older items? Besides that, I have lenses I paid very good money for, that are stacked up in a drawer because I can't wear them. Same brand, same power, but are so uncomfortable or blurry that I cannot use them. I'm ordering the same amount listed for a discount, but because I'm getting them only for one eye, I don't qualify for a discount. And why is it that the last order, the lenses for my left eye were unwearable, but the other eye was fine? Can I still send them back? Nothing wrong with my eyes, the lenses for my left eye were bad..LaughridgewendyVersion: 7.2.0

✗   1-800 Contacts Negative Reviews


Is 1-800 Contacts legit?

Yes. 1-800 Contacts is 100% legit to us. This conclusion was arrived at by running over 138,121 1-800 Contacts user reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, AppSupports Legitimacy Score for 1-800 Contacts is 92.6/100.


Is 1-800 Contacts safe?

Yes. 1-800 Contacts is quiet safe to use. This is based on our NLP analysis of over 138,121 user reviews sourced from the IOS appstore and the appstore cumulative rating of 4.8/5. AppSupports Safety Score for 1-800 Contacts is 95.1/100.


Should I download 1-800 Contacts?

There have been no security reports that makes 1-800 Contacts a dangerous app to use on your smartphone right now.


1-800 Contacts Screenshots

  • 1-800 contacts iphone screenshot 1
  • 1-800 contacts iphone screenshot 2
  • 1-800 contacts iphone screenshot 3
  • 1-800 contacts iphone screenshot 4

Product details of 1-800 Contacts

App Name:
1-800 Contacts
App Version:
10.2.2
Developer:
1-800 CONTACTS, Inc.
Legitimacy Score:
92.6/100
Safety Score:
95.1/100
Content Rating:
12+ May contain content unsuitable for children under the age of 12!
Category:
Medical, Shopping
Language:
EN   
App Size:
56.39 MB
Price:
Free
Bundle Id:
com.1800contacts.1800contacts
Relase Date:
31 May 2012, Thursday
Last Update:
12 April 2024, Friday - 15:30
Compatibility:
IOS 16.0 or later

1-800 Contacts 10.2.2 Update Note
✱ Version History

We fixed a couple bugs that are so small you'd need your contacts to see them.

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