Wish: Shop And Save Negative Reviews

Wish: Shop and Save App Complaints & User Negative Comments 2024

Wish: Shop and Save app received 143 complaints, negative comments and reviews by users. Have you ever had a bad experience using Wish: Shop and Save? Can you share your negative thoughts about wish: shop and save?

Wish: Shop and Save for Negative User Reviews

✓ ThievesThe company claims to have shipped items but keep changing the expected date and making excuses. Requested refund but they give the same stupid computer reply. Scam company!.TaraChekVersion: 4.7.5

✓ Hidden Delivery charges and poor support!Well there are quite a few products that appear to be a good deal but beware of the hidden delivery charges that appear just quietly in the cart. Until the payment process, only the product prices are shown on the screen and there is the deceit to quietly introduce the shipping charges and annoy unsuspecting customers. I suggest you be very careful with all your purchases made on this app. Shipping charges are between 15 to 30 dollars for dollar 2 product and shipping times are a joke and constantly changing. Contacting customer support simply means most times you accept answers from a bot and move on, if your lucky to send an email to the support team and response from them would want you to uninstall the app, accept the loss , leave a review and never ever want to look to wish again!.Varun maniVersion: 4.27.5

✓ Impossible d’ouvrir mes commandesDepuis un certaine mise à jour sur ma tablette iPad Air 2. Bravo Wish..PebouchardVersion: 4.28.2

✓ Scam websitePLEASE SEE REVIEWS ONLINE BEFORE ORDERING. (Many here are obviously fake since they are not inline with reviews elsewhere) WISH is a scam site. You may get your item or you may not. If your item doesn’t arrive or arrives broken, guess what? You are out of luck. Wish does not have customer service, once your order is placed they have no interest in you. The App Store needs to remove this app. You are giving a platform to scammers. The RRP they put next to their products, like ‘WAS $2023 NOW $25’ are not accurate and do not reflect the actual RRP of the products they sell. They have a 800 number that tells you they don’t actually have a phone number! Their customer support page is a robot and never links to a real way to contact them. They have a 5% success rate when it comes to sorting customer complaints, that means 95% of customer issues go unresolved. WISH is the definition of a scamming website. They are an affiliate website (don’t have anything to do with the products they sell) so they don’t have any real control over shipping and quality, combine that with an inability to sort problems and give support and you have one of the worst platforms to buy products. DO NOT BUY FROM THESE SCAMMERS!!! Buyer beware!!!!.JeavanyVersion: 4.24.5

✓ Good prices for 3rd party itemsGood prices for 3rd party items don’t expect name brands like “beats” on this if you come across one most likely a fake. And that isn’t an opinion but been proven by reviewers. Now your suppose to be able to leave a personal review on the item page now on the website you might be able to cause I have seen some whether they are legit or not I don’t know but on the mobile app that your downloading here there is no way to leave a personal review of an item. Plus watch for the shipping charges some will ask for $30 for shipping on a small item that weighs less then 5 pounds. Now not all will do that some will have shipping as low as $1.80 but there are some that will rip you off with shipping charges and that price guarantee of fair prices up to retail price from a manufacturer might be a legit policy but good luck reporting them. One time sent a report email no response then the last time I got the Apple message on my iPhone saying the email address was no longer valid. So if you need customer support they have a bot with preloaded responses but that is it so if you have a problem your on your own. Good luck to all that use this app..Shaggyz_5150Version: 4.35.6

✓ Wish is big scam thief global platformBe aware Wish is not same as Amazon. Wish don’t check their sellers properly. The sellers are adding an expensive item pictures but selling false products. Wish is not a will controlled or legit buying online platform..TabbarnakVersion: 4.32.5

✓ DecentMy older sister always uses wish on her account, and everything seems to be in working order. So I started using mine, and said it should come in a couple weeks (latest- 45 days) Had been about 6 weeks, and I still didn’t have it. I contacted y’all, and wasn’t able to get a refund for my purchase either🙇🏽‍♀️ So I’ve been using my sisters account since then~ and it works well🤣.KkkkByeeeeVersion: 4.24.5

✓ Way too many notificationsI signed up to try shopping, but was inundated by push notifications to my phone, email updates, and many many pop ups whenever opening if trying to use the app It was just so annoying, I had to delete it within a week. I really don’t like the hard sell they try to force on you. I disliked their sales methods so much, I never completed an order, partly because I was distracted by their irrelevant in-app promotions when actually looking for something..Dman NZVersion: 4.20.1

✓ The add to cart issueOk so I’m a new person with this app and something was not right when ever it came to me trying to use the “add to cart” button. Whenever you add something to the cart it DOES NOT GO AWAY! I have been going through the whole app trying to figure out how to take things out of my cart but it’s still stuck. I even tried to delete the app and re downloaded it again to see if it cleared my cart. But nope it’s still stick on there. Now don’t take my word for it because again I said I was new at this so maybe I’m not really looking and searching right the find out how to take it off but so far that’s only been my issue with the app. Everything else I can’t really say about because I have not even bought anything yet to tell you if it’s legit or not. Good luck with this app everyone’s view with this app is different than the next person but over all the “cart” thing is not working for me. I even ask my mom and she said she deleted the app for a few years and then when she got it again her cart items was gone. If that’s the case I should not have to wait a “few” years just to get things off my cart if I don’t want to buy the item..Toytoytoy123Version: 4.28.3

✓ Scam!They stole my money! When you buy something on wish, your money is locked forever. They do this thing called wish cash and never give you back even when you have issues or need refund. Now I have a wish cash I can never use because they say they are verifying my funds! And I never got the product.AdesolaaaVersion: 4.15.1

✓ Horrible support and waist of moneyI never received my package and when trying to use the support assistance it kept directing me to get my money back but it wouldn’t actually process anything. It kept saying try again later. So I tried to contact their other support and they wouldn’t help me. They kept telling me to go back to the assistant despite me telling them it would not work - I even sent them a screen shot of it. I kept going back to try again and guess what! It didn’t work! All I’ve gotten is the run around. They took my money and wouldn’t give me a product or the money back. Horrible experience! Waist of money!.EBommerVersion: 4.15.5

✓ Horrible customer serviceOrder an item on april 22 at 6pm. Got my order confirmation. Waited for e-mail process /shipping confirmation. On april 27 i got confirmation order was process, , 30 minute later got e-mail my item was shiped and delivered on the 24. After contacting UPS, The tracking number provided was to another person with another addresS. Tracking info also indicated what ever ship waight less than one lbs and my item was well over 2lbs. and to top it off the tracking info said it was shipped hours before i even had placed my order. Ci have been going around in circle with customer service. They kept telling item was delivered and to check around my front door. I live in a fenced in house,no way anyone get to my front door if i do not unlock the gate first. I ask for a new tracking number for my item and they kept going round in circles. I have like 10 e-mails with all kinds of thing i need to do first, the last being that they could not give me a refund since the item had been delivered. Even after i provided all the communication verifying the tracking number was incorrect, which they should have on file, they said sorry but no refund..and all i wanted was a new tracking number since the one provided was not to my order...so either i got scammed...i know i will never buy anything from them again and will discourage anyone to do so also....i am reporting to the better business folks....Luna2982Version: 4.27.0

✓ Wish has really bad cyber security!!Recently I discovered that my credit card was maxed out much to my horror! Someone had charged two foreign transactions by phone with a NZ company for NZ $1800 of travel. My bank sorted it and I wasn’t charged but they tracked it back to a Wish transaction that had been intercepted and all of my credit card details stolen. The bank will not follow up for this kind of intercept because Wish is a market of individual traders. I reported the events to Wish who had to be badgered into a response but basically they couldn’t give a flying f#%k. Be very careful. Don’t shop here..LesliedhVersion: 4.14.0

✓ Be awareI loved Wish for a very long time. Now it seems that their refund policy, which was one of my favorite things about it, has changed. If you think your item got lost in shipping, request a refund. Do Not Wait. You only have 30 days from the estimated arrival date to claim your refund, without the substantially more involved process of contacting support to file a claim. On the rare occasion that something is lost in transit, to be sure, I wait a week just to see if it shows up. Many times the tracking will show that the package is out for delivery or at least, still in transit, so that’s usually another week I’ll wait. By now, I’m sure that the package is lost, but I’ve had things show up 4-6 weeks after the estimated arrival date, so I usually am hesitant to get the refund until I’m sure it isn’t coming. So that’s way more than 30 days and I would think that wish would want customers to wait and be sure so they aren’t handling out refunds when the package arrives days or weeks later. I guess I’m wrong, so get your refund within the window if you have a notion that your package was lost. Hopefully this helps someone from wasting time and most likely wasting money by not acting quickly enough..So pow shopVersion: 4.36.2

✓ What you want, isn’t what you get. (Most of the time)What I love about the app, is that’s it’s cheap and an affordable price. What most (including myself) hate about it, is that what you want to buy, what you intend to buy, isn’t what you get. I would love to say to anyone who does use the app, to definitely double check the description of what you’re buying, but that isn’t the case. The app shouldn’t make you feel uncertain about what you’re purchasing. It should be clear and direct of what specific items are e.g. with the correct photo of the item(s) and accurate description/ size, so people don’t get ripped off for what the want. very annoying, please fix what you show to customers! So they for definite know what they’re buying! shipping also usually takes about a week or two. people shouldn’t have to be careful, the app should provide what you’re looking for! for anyone who uses the app, always check the shipping price too. If the item is really cheap, the shipping is probably more than the item. so in other words, SCAM! be careful!.- Via 🖤Version: 4.26.6

✓ Changed Postage date for MONTHS!I love wish. It’s good how many things are so cheap. Anyway that’s how good it is until it comes to buying something. I ordered a rubber grip for a controller on my PS4 I was so excited because it was cheap and coming in only a few weeks! I waited for three weeks and it was finally the 28th of may. But nothing came. I wait a couple more days. Nothing came. So I went back onto the app and it said it was coming on the 16th of June!! I am not happy with this company. I do understand that postage is a little different because of COVID-19 but that still doesn’t mean they should post-pone my arrival date. I think they should just tell the truth straight up. Before you know it, it’s gonna take 6 months to come. Just like another review I saw. If this didn’t happen I would give this company a 5 star. Easily!.Cooperthegamer77Version: 4.27.5

✓ Don’t count on anythingEverything on this site comes from China. Have fun waiting a month. It would have been worth it for some great deals. But over the years, I have actually received less than 10% of the items ordered. To get refunds is like jumping through hoops. When you get jewelry, just ignore that it says sterling silver. Even if it says .925. Nothing I’ve ever gotten has been stamped and everything has turned my finger green very quickly because I’m very allergic. And I believe those might be the only items I have received. I am very ill and spent a significant amount of time hospitalized. Even though their OWN tracker showed that items were either delivered to other states or sent back to China, either way, clearly stating that they never made it to my house, Wish refused to assist me because too much time had passed. Well. Excuse me for my critical and incurable illness. However when YOUR OWN TRACKER states clearly that I paid for items that weren’t delivered to me, why the hell does it matter how much time has passed. Rip off artists, I might be too ill but I have good friends who will take you to the mat with the better business bureau. Thieves. Connivers. Not worth the dollar you might pay for the item you don’t get. It adds up. They are making lots of money by making people give up. Despicable company. You should be ashamed..VampaliciousssVersion: 4.13.5

✓ TrickTricks.Not what seemsVersion: 4.33.2

✓ Buyer Beware!!Dont expect quick delivery... on average it takes 4 weeks or more to arrive. I sent a package via freight to New Zealand with Royal Mail only took 5 days!! Yet China is more nearer! And takes over a month minimum to arrive even if a small item. Firstly I ordered what was stated to be a toolbox but with a small icon on the side of a socket Ratchet. No toolbox after 5 weeks but a small socket Rachet handle. Incorrect description and basically a misleading advertisement. Secondly I ordered two magnets.... waited 3 weeks nothing, then a few days ago when checking tracking..stated returned by HM Customs to sender?? as goods not authorised or something similar? Now over 6 weeks since purchased no warning, no message nothing. The only advice I can give is seriously think about wiping the App from your computer / phone. I am unsure if the App is even secure these days from China. The worst aspect is as others state lack of communication, it is reminiscent of a ping pong game with correspondence, then a response requesting details which were supplied to WISH in the original enquiry!!! So sad as this App if honest could be very good..Traumadoc999Version: 4.32.1

✓ Scam!Honestly this app should be illegal! They have new ways of stealing your money. Inventive to say the least. Here’s the latest. They have all these amazing products at just £1.00 with £1.00 postage however they are limited so you must pay the £2.00 and wait 24hrs to know if you have been quick enough to secure the bargain. Now I ordered 8 items and apparently wasn’t quick enough on any of them, that was ok. The items were limited after all. however what wish did was take my money on the same day I was told I wasn’t successful. You then have to ask for the refund, each item separately and wait up to 14 days for your refund! How is this allowed? Surely there must be another way! I really wouldn’t waste your money or the time chasing your money once they have taken it either falsely or by not sending the items you have paid for. Customer service is non existent. If you do get a reply it’s a generic one answer fits all kind of response. Pay no attention to the fake 5 star reviews they all probably received a free pen or something along those lines that took at least 2 months to arrive..TiadropVersion: 4.22.5

✓ WorstReally disappointed with it as my orders are taking more than a month for shipping. There is no agent to speak with. Wastage of money..NavrajWVersion: 4.28.2

✓ ThievesFolks, if you feel like having your money stolen from you order merchandise off the wish app. You will wish you hadn’t have I promise you. I clicked on one of the many orders that I have never received to see why and I was given the option for a refund. Only to be told when I clicked on refund that the order was beyond the refund window. Do what?!!!! They are scammers folks, con artists. And they need to be put out if business. I haven’t received any of my orders and yet they claim that the majority of them have been refunded. It’s a lie!! I have bank statements to prove it too. So, orders claiming to be refunded but aren’t. One order I haven’t received says a partial refund has been given. Now why would they only give you part of your money back if you never received the entire order to begin with? Plus, telling the customer that certain orders are beyond a refund window even though you never received the order. If you didn’t receive it they should give you your money back. Period!!! This company should be shut down for stealing money from its customers. I am just trying to make the public aware so no one else gets done like I have been done by them. Order at your own risk. I will continue to enlighten folks of what kind of scam this company is operating. It’s wrong and I work to hard for my money to have it stolen from me by anyone..ITSMEAJLZVersion: 4.29.0

✓ Be carefulThere’s hackers who hack accounts and purchase items using them. I highly recommend not to use your credit card when shopping on wish unless you wanna risk getting your account hacked and compromised or robbed. Not to mention that sometimes they charge you twice for one item you’ve bought. Overall, I’d recommend paying more money on a site like amazon that guarantees a refund and that’s actually secure over paying less on a site like wish that’s untrustworthy and sells cheap chinese knockoffs and advertises them as something else..Jackie DearVersion: 4.23.1

✓ Interesting app… but flawed BIG TIMEI’ve ordered many times from wish but NONE of the clothes will be the size you want. So don’t even bother ordering clothes. Once it said I can catch a deal on a rice cooker. I was so excited. MONTHS later it arrived and was a PLASTIC RING ONLY FOR A RICE COOKER. Smh! If you ever buy ANYTHING from here. My advice: if you’re an extra small. Get over an XL or more. They MAYBE will send you a X SMALL then. The sizes DO NOT match at all what you think. Read everything in the FINE PRINT. Absolutely 100% and more wish NEEDS to FIX their customer service. It’s IMPOSSIBLE to speak to anyone or return anything. In fact I honestly don’t think there is a customer service department. NEVER EVER think you will get your items by Christmas. If you order on here. You will get your items MONTHS later and then it’s a GUESSING GAME what KINDA showed up okay that you paid for $. My last advice check out the YouTubers who ordered from here. Not the ones who advertise this. The ones with HONEST, BLUNT, AWFUL reviews on items. ONLY THEN you should make the decision if it’s worth it. If something is a $1. The shipping is MORE than what it is. So the “FREE SHIPPING” thing, YEAH RIGHT. Honestly I’m being nice on the 3 star. Good luck with this site!.It also wont let me post thisVersion: 22.24.0

✓ No human to contact to solve your issues straight away and delivery charge so much expensiveSince I join the wish last year until now that’s the only thing which always holding me from buying the items and keep it in the basket for too long then deletes them after finding them elsewhere! when I purchase anything and the quantity is 2 or 3+ why do you guys charge me for the delivery for every single item rather than only once! Because For example buying underwear cost £5 and delivery charge £4 the total is £9 but if I get 2 of them then I’ll be charged £18 when it should be only £14 ( £10 for the 2 items + £4 for delivery) because whenever will arrive it will come both of the underwear in one package, not two separate! So that’s mean you do charge an extra £4 which will count a lot, especially whenever I need to buy something I like for at least 10+ times so any official answer or solution for this guys, also delivery takes at least 30-40 days and if there’s an issue with the item then have to solve it within maximum 30 days and wait again for the right item in total I’ve to wait 3-4 months to enjoy my purchase! Lol, I’d definitely get it from the market even more expensive but will be 100% Guarantee to have it within the same day! Solve it guys if you really looking to survive! Anyway, now definitely I've left😊.Kyle. MuirVersion: 4.28.5

✓ It’s a cheap fake companyPls don’t buy anything from wish they are cheap fake company they don’t help you and promote fraud merchants on there website who take your money and dont deliver just keep on changing delivery dates and they don’t have a real customer service because any question you ask they give the same answer worst company ever pls be careful this company profits from frauding it’s customer and they tell you contact customer service on the app which is automated and will never help you because your estimated delivery date keeps on changing before the pervious date approaches if it changes once it’s understandable but 4 times means they have a no intention of deliverying and it’s a fraud the company should understand this a look after it but they will not means they are also involved in the fraud and making money scamming the customers.Sumeeth123Version: 4.28.2

✓ OkayI’ve used wish before and have had the app for a while, usually it’s an okay app with a lot of good stuff. I obviously don’t buy the more expensive stuff just because I don’t trust it entirely. I used it to buy pens or pencils, stickers, cute little toiletry bags, etc. Lately though things have been weird. I got a notification stating that I ordered a $500 lamp?! Once I saw it I was like hell no and cancelled the order and made sure all my card information and details were taken off the app. They were able to cancel it quickly. Then on another item I had ordered and already received, for some reason I got a email notification stating I had gotten a refund. I was confused since I hadn’t used the app for a while now. I checked my account and noticed that SOMEONE had contacted the support services on my account by chat on the item and requested a refund. I received the item so I don’t know who requested it which is freaky and I am paranoid now. I even saw the chat responses from “me” saying yes I want a refund when in fact I have NEVER contacted them before. So no thank you, I deleted all my information and deactivated my account. I will not be taken advantage of for the third time whether it’s wish or a hacker..AnjelicaDLRVersion: 4.25.6

✓ Literally the WORST customer serviceImpossible to get an answer that is not just a cycle of talking to the wish assistant and then getting some complete garbage response that does not address your query in the slightest and normally treats you like an impatient idiot who is incapable of checking tracking, if you keep pushing you’ll eventually get an excuse about COVID and the refund policy (which STILL doesn’t address why an item has not actually been shipped in 50-odd days). Also some of the spammiest notifications I’ve ever experienced, literally just had another one trying to get me to buy more even as I complain about the ineptitude of their customer service. Completely awesome application with no glitches 🙄. Seriously, I’d rather bathe with my toaster than have another round of trying to get an answer to a basic question from whatever garbage team or algorithm formulates these responses - that’s how completely frustrating and defeating it is trying to get a straight answer to a simple and legitimate question from these lot..Shibby McGeeVersion: 4.30.1

✓ Questionable at bestShipping takes for ever , received items I did not order. No one from Co.cares ... never again . No customer support = no more business from me ...LotocrapVersion: 4.25.0

✓ La honteVous êtes des arnaquées j’ai acheter une montre à 47 dollars il y a six mois je vien de la recevoir et elle est en plastique.Zarge999Version: 4.21.5

✓ Charged me for items I did not want and refuse to refundI was using the app for the first time in months and found I had left some items in my cart that I did not want. When I tried to clear the cart it instead glitched and purchased them. The first I knew that this had happened was when I PayPal emailed me saying I had been charged. I did not authorise this payment. I then tried to cancel the item which I was told had happened and that I would receive my money back. However they only refunded one of the 2 items they had charged me for. I have since been trying to get the second time refunded but the keep refusing because they had already sent the item. I won’t be living at the address they are sending the item to when it is due to arrive so I will never receive the item but the don’t care and refuse to refund the money that they charged me for an item I never ordered.ThesimskittenVersion: 4.33.0

✓ DO NOT BUY FROMBuyers beware! If it looks too good to be true it probably is!! I bought exercise equipment and did not receive most of my items!! And Customer service will not refund or provide the missing items!! I never never write reviews but I have to warn people not to buy from them! Zero stars !!!.Bored2death123Version: 4.33.2

✓ 👎Delivery time is more than a month and if the parcel has not arrived at the time they can extend for another month without asking the client about it, although they withdraw money for delivery..VikiMihVersion: 4.27.5

✓ ...I’ve not personally bought anything of this app but my parents have for what they’ve bought, most of it is okay. Not great, but okay. My problem is the advertising of certain products such as “weight loss patches” or “weight loss earrings” where they use the same model but one photo is extremely photoshopped to exaggerate their point, and the other is a normal photo with a normal looking figure with some touch ups. The product might be ‘free’ or under £1 but it’s still disgusting to promote and sell something that gives anyone who’s none the wiser a placebo effect into thinking they’re losing weight. It ruins people’s self esteem because they look at that photo and compare themselves immediately to the bigger, photoshopped photo and think “wow, this is what I look like, I need to buy this because it might help!” I’m sorry, but it is so unfair and down right horrifying to tap into someone’s mental health and lure them into an idea that they’re going to magically lose weight within 40 days! Like it’s so extreme that they’ll go from 22 stone to 10 stone. And the fact you have to photoshop the photos to really drive the point home too. It’s awful that these types of products, with a mere placebo effect, is being sold on your app..Jen Cudd.Version: 4.26.6

✓ Love/Hate wishI love wish because it’s easy to use and you always find something you like! Cheap affordable stuff and it suggests things similar from your previous searches I hate wish because it’s so hard to get a hold of customer support. It’s like they don’t even care. They make fake “50% off” promotions that actually only take off 5% and when I asked for ten to refund me for an item they didn’t refund me the full amount which was a good £16 for post and the price itself. Just because it decided to lower its price now to £3 for post and £3 for the item (because just so you know prices never stay the same on wish they sometimes go high or lower than what you’ll see originally in a matter of hours or even a day) But even with the new pricing i only got around £4 refunded. I feel really hurt and like I wasted my money and I’m feeling very sceptical to order from wish again in the future..Do something about this!Version: 4.14.6

✓ RidiculousWhen I first started using Wish (about 2 years ago) you could find cool unique stuff really cheap. And the price under the picture before you even clicked for the description and info was what it went in your cart as. The last several times I have thought about ordering anything, either it is outrageous prices (such as $20 for a T-shirt that may or may not arrive in the color/size I ordered) (and it takes forever to arrive) OR it has one price under the picture, you click and it has another price on the add to cart button, then a 3rd price where you choose the size, and then you look at your cart a 4th price (all before tax and “discount” codes) so you don’t know what you’re actually going to pay until you add it to your cart... and I have had to make them do SO MANY refunds because (1.) my product never showed up, (2.) I carefully read the description and when it arrived it was no where near matching the description, (3.) they sent the wrong size and/or color, or (4.) it was completely trashed (example: I ordered a canvas print of a painting that I was going to have framed and give as a gift. When it arrived the envelope it was in was still in perfect condition but the canvas inside was miscolored and had an unidentifiable stain and 2 huge tears across the middle). I’m done. I just officially deleted the app..TxGrl91Version: 4.30.5

✓ Waste of time and moneyAbout a month ago I bought gaming headset which I didn’t get notified for when it was getting delivered after 39 days it’s said my order was getting ready to be shipped on the 21st of January and note this was a verified item and it was on sale I check the price and it was 20 dollars which is alright I guess but then the gst for itl went straight to 47 dollars didn’t even let me confirm the order aswell. Yesterday I get a message saying your item has been refunded which went to my sister card which she had changed since it’s been expired and now the money has gone nowhere please help as it’s my very first order on wish and I have screen shots of everything to back it all up .so far very bad experience as my first order 👎.JefferytherapistVersion: 4.33.5

✓ Delivery Charges!!!!This is definitely your one stop shop App! Massive bargains, huge variety and majority of the products are quite good quality. The catch is though, when you finally go to your cart to purchase all the exciting things you have just found, you get slapped with a delivery fee from every seller! So not only have you just had your bubble busted from the massive disappointment of actually not getting a bargain, but you now most likely won’t even finalise payment due to the fact that there is an extra $15- $30 ( sometimes more depending on what you look at) delivery charge on top of the items you want!! Surely every seller on the site are getting their fair slice of the pie?! without having to be over the top greedy by slamming shoppers with the individual delivery fees from every individual seller!!.Yeahnah84Version: 4.24.5

✓ What’s wrong with the worldThis site is everything that’s wrong with the world. The company itself is horrible, no doubt about it. Cheap products that take forever to get to you and are nothing like the picture. But just generally things NOBODY NEEDS. Don’t give in to materialistic traps like this. If you think waiting two months for a product is fine, you probably can live without that product forever! Seriously, think about it before giving in. You’re supporting a company to basically make waste, because we both know that item will end up in the trash..SannybearVersion: 4.15.5

✓ Previous ordersI find the delivery times a little frustrating. Foot padding and cream treatment items ordered for a specific time and reason have not yet been delivered but the delivery date bracket specified is still a couple of days off finishing. Some items of clothing are lacking in quality and also sizes are sometimes not right. I ordered two shirts for my wife, of which one was the right size but very thin and flimsy. The other was a little too small and the wrong colours from those displayed on the shopping screen. She says she will get away with it at a push. I have ordered a bunch of little hardware items so we will make a final judgment of our satisfaction when all the goods have been delivered..I'mrussVersion: 4.18.7

✓ Worst Shopping Company periodThis was the worst online shopping experience and customer I’ve ever had! Within 2 weeks of making a purchase my account was HACKED by someone in Russia. Wish’s customer service is absolutely pathetic. You can’t call them, you can’t actually chat with someone, you have to send an email. Someone from Russia purchased 3 items on my account, Wish never flagged it themselves. I had to email them. The responses were awful to non-existent. I got a response on one of the items and a refund. The other two fraudulent purchases were never taken care of by Wish. I had to tell my credit card of the fraud and get a new credit card number. Then a month later a person in Russia tried to hack my account again and Wish did nothing! Good thing I pulled all financial info by that point. I’ve had disputes with other companies that sell Chinese products with great communication, but Wish was the worst. So now to the products. They’re from China which isn’t clearly stated on the Wish app. I’ve had good experiences buying direct from China on other websites. The products took almost 3 months to be delivered and when they were they were cheap and not worth the time, money, and stress. Use the Wish app at your own risk. I will be telling others not to buy anything from here..Mantis.TobaganVersion: 4.28.3

✓ Grosse merdeZéro étoile, me suis fais arnaquer avec eux, pas moyen en plus de ce faire rembourser, grosse MARDE 🖕.Moon'lyVersion: 4.15.1

✓ Pay shipping on every single itemI’ve had the Wish app for years now I love the stuff that they have on it but I do not like how you have to pay for shipping on every single item that you order even if it’s two of the same item you still have to pay shipping on each item and it seems like shipping has went up on a lot of the stuff I’ve been looking at or bought. Here’s an example; I ordered 2 of the exact same neck Bluetooth speakers same color and same company and I paid $26 for each speaker so that was $52 for 2 speakers then I had to pay $12 plus $12 for shipping on the 2 speakers so I wound up paying $64 for 2 Bluetooth neck speakers and shipping which I don’t understand why I couldn’t have just paid for 1 of the shipping because they mailed both of my speakers in the same package so the company made an extra $12 because they was not mailed separately they came together in the same bag and that really made me mad because they should have mailed them in 2 different packages since I paid for 2 shipping prices on them or they should refund me $12 for shipping it in the same package. But that’s wish for ya. Another thing I don’t like it how long it takes to receive some items I ordered from the wish app. It takes at least 1 1/2 weeks or longer before u will get whatever you ordered so always remember if you need the item quicker then you might want to look elsewhere because it’s not gonna come quicker!.Bridgecat1986Version: 4.28.3

✓ Horrible😒I order some headphones for 15$ and a headphone case for 5$ and it said it would come 2 months ago! it never came! this is a scam and a steal (literally!) never yo on this site! it’s unreliable unlike Amazon or Ebay you literally stole me 20$! stop making fake adds that they will come fast. they never came for me so it should never come to other people..StarformeVersion: 4.27.5

✓ DON’T SUPPORT WISHI am conscious that most of these ‘cheap’ products are made in China, in China the minimum wage is so low many would consider it slavery. Knowing that I am supporting slave-labour by buying extremely cheap wish products is really awful. The people assembling these things, like a $2 set of makeup brushes, do you think a person can live off just $2 a product? OK, maybe ONE person can live off a 50c profit on their makeup brushes if enough people buy them. But it’s not just ONE person assembling makeup brushes for a living. It’s a factory of people, the more people supporting wish by buying cheap products, the more people are going to be working in these factories out of desperation. As if the people working in those factories get even 5% of the profit, it’s sad. DON’T SUPPORT THIS! even if you find yourself buying a product off wish, PLEASE, know where it came from..PixiesophieVersion: 4.12.5

✓ BEWARE OF HACKING, CC INFO COMPROMISED.Be careful and cautious using this app. My account was hacked over a month ago and my card information was compromised, and I’m still trying to get in touch with customer service after being told multiple times they were “passing my information on” and then never following up. I only receive replies after i email them again, with little to no comprehension in the problem. Past few emails I’ve sent asking them to deactivate the account and they will not. After googling, it seems like many before me have had some of these same issues... with some having hundreds of dollars taken from their accounts..M0778Version: 4.23.1

✓ Terrible customer supportIf you have an issue with an item, there’s no way for you to just write an email to customer support. It forces you to click through options until finally at the end you can write your problem along with a photo of the item. Well when I tried to upload the photo, the app kept malfunctioning and wouldn’t let me upload it. It wouldn’t let me send the message without a photo, but it wouldn’t let me upload a photo. So I had no way to contact customer support with my issue. I tried another day to do it and it finally let me upload the photo but by then it said they couldn’t issue a refund because it had passed the timeframe. I tried to explain why I couldn’t send my request sooner but they didn’t care. They just kept sending me an automated response and closing my request without resolving the issue or acknowledging that the app wasn’t working. But lesson learned that I will never attempt to buy clothes on here again (or anything). But especially clothes. I normally wear an xl or 2xl but on wish even a 5xl is too small for me. Their clothes are a joke and they’re really cheap quality. I’ve gotten some earrings I like on the app but some of them have come broken. And I’ve ordered several things that never arrive. Plus the items really aren’t that cheap when you consider how much shipping you pay per item. They make you think it’s cheap and then charge a ton for shipping. So no, this website is not worth it and the customer support is terrible..Skkid18Version: 4.26.6

✓ Do not order from this app or siteAbsolute rubbish 1 star more than I would give it if I could give non, I ordered two yoga mats in summer which took three months to arrive and when they did they where cheap camping mats which to be fair they did sort out for me but then recently I ordered two items which were dispatched together as “combined” shipping, but the package only contained one item so I emailed customer service to explain and I received a reply saying or tracking says the item arrived please look around your premises to find the item or contact the delivery company! Yes because I may have opened the package too hard and flirted the second item out of the window, so I emailed back saying that of course the tracking says the package arrived because it did, but it only contained one item and my reply said we can’t refund the item because it’s marked as delivered. I never asked for a refund I only wanted the item I ordered and they can’t get it through their brainless moron heads that a package that contains one item or a package containing two items will still only be marked as received not partially received. I won’t be buying from them again, everything they sell is cheap tat that looks nothing like the pictures buy at your own risk..Chris-m-d-sVersion: 4.33.2

✓ Don’t put your faith in this appAt first, my experience with Wish was alright. Super long shipping, but decent items for cheap prices. A few months ago, I ordered a bundle of items, and one after another, they each came broken. Broken. How lucky am I that several orders arrived broken, all in a row? So of course I try to contact support, and they immediately give me a refund ((A few I didn’t ask for a refund, I was just trying to let the store know their item was broke and they gave me a refund)). The reason I gave this app one star is because since I “requested too many refunds” (again, a few I didn’t request refunds) I am now blocked from contacting support. Four or five contacts about broken items made me “blocked” from contacting support about anything. The only way I “may be determined to be back in good standing” is to buy more. I am not about to go on a shopping spree on this sketchy website after my experience, just to be in “good standing”. Right now they’re not in good standing with me. I can not ask questions about orders that have not arrived, or get refunds on orders that never arrived. There are still things that I ordered months ago that have not came in and have no tracking info, but wish will not let me contact the sellers because I am blocked. I am very frustrated with this and do not plan on using it ever again. If you use this app, just prepare yourself for the worst and read reviews carefully..Josiejoe04Version: 4.16.0

✓ Arnaque...Deux commandes passées... la première jamais reçu, la deuxième un t-shirt dont le logo était tout croche et de très très mauvaise qualité... j’attend toujours le remboursement.Pluc082Version: 4.7.5

✓ App is glitching out?I logged in to my wish account today on the mobile app and spun for extra rewards points. It then took me to the page where I could choose items to use my rewards on. Of which, literally every single item said “Sold Out,” where it usually has the “Buy” button. I thought this was odd but didn’t think anything of it because maybe all the daily deals had just been scooped up already. I then returned to my Home Screen to look for some subwoofer speakers for my car, I was confused when the first few that I had clicked on had also said “Sold Out,” so I started clicking on every single one in the search. EVERY SINGLE ONE, “SOLD OUT,” so then I decided to try and get some customer service support where an automated system gave me a list of very broad options for what my problem was. I wanted to view the FAQ section so that I could see if this was a frequently occurring issue. Never was I directed to an FAQ page instead I was told it would be 2-3 business days to get a response from a representative. After reading other reviews of this app, I expect nothing more than a reply to this review saying “we are sorry about this, we hope you give wish another chance.” I will be back on it in a few hours to see if the problem has resolved but honestly I am pretty disappointed that there is no immediate customer service representatives to help customers. ):.CrazyRage122Version: 4.32.0

✓ 4 months waitI ordered items In March it’s June now and no items. But I ordered something else and it took like two weeks so spin the wheel on how long something might take to get to you. Update you told me to contact you with the details of my order.. well how the hell am I supposed to do that? Your whole company is designed to put people on a loop after they buy something and however long it takes to get your item is however long it takes! I can’t believe apple has not stepped in and banned your app from there platform! Your crooks! I demand you give me a link to contact someone within your company! Otherwise I’m going to assume your giveing me the run around and I’m going to make a corporate complaint to apple. Further more buyers beware the estimate of time for delivery is totally whatever they feel like saying and then they just move it back so it would be different if they just said 3-6 months delivery btw if your paying attention is incredibly long! I don’t even know how you could make it that long assuming your using the usps the slowest it takes for anything from even Florida to Alaska is two weeks tops and that is being generous most of the time it’s less then 5 days. So it’s more about the time it takes to get here from China. So slow boat is super slow boat and I think it’s called lying when you make up a tracking system that does not work!!!.MogakmogVersion: 4.27.5

✓ Awful Customer ServiceExtortionate shipping costs considering item took 4 weeks to arrive. When it hadn’t arrived by the estimated delivery date, Wish changed the delivery date to cover their backs and refused to reimburse me. The customer service was terrible and I missed the birthday I had ordered for as a gift. If I’d known it would take that long to arrive (after paying £10 for delivery) I would’ve taken my custom elsewhere and got free next day delivery. I only used Wish because of the initial attractive price. I emailed back and forth with customer services and they were useless, constantly asking for information I had already provided and skirting around my requests. Will probably not be using Wish again for these reasons. However, when the item finally arrived, it was good quality for its price. You get what you pay for if you don’t include shipping costs. But beware of high shipping costs for slow delivery times and awful customer service..MuffinboffVersion: 4.27.5

✓ TERRIBLE TERRIBLE TERRIBLE SITEI would recommend everyone to NOT use this site. i would give this site a negative number of stars if there were an option to do that. I tried returning something for either refund or replacement item but the link they gave me to start refund didn’t work. When I used the talk to an agent option on the “having issues” contact support link, all I got were automated messages. I finally (I think) got in touch with a live person, after 20 minutes of sending the same message over and over, they said they couldn’t offer an alternative way to send the item back and that their site is having technical difficulties at the moment and I should try again tomorrow. I then asked for a customer service number and they stated “we currently do not offer that option.” I wonder why....probably because they would get bombarded with angry customers. I am pretty sure the return link isn’t going to work tomorrow either so I will either have to try to get in touch with another agent, or just not send the item back. I WOULD RECOMMEND EVERYONE NOT USE THIS COMPANY OR WEBSITE. Most of the positive reviews on this site have to be fake because they are a couple words of positive review. Very disappointed Wish, you shouldn’t be in business if you cannot offer the customer support needed to run a good company. I will be posting negative reviews wherever I can to warn people not to use this site..SnappeeVersion: 4.35.6

✓ DisappointingI saw a lots of time notifications on my fb insta about the cheap prices of stuff but as i download the app and start using its start showing that real prices are much higher than what it’s showing anyways the most irritating thing is they have no communication service with seller and only a so call assistant can only reply for 2 question which is not even relative of my question anyway i didn’t recommend this app because of lack of service communication and fake ad of cheap stuff so don’t waste money i am waiting for my order which i did in beginning let’s see how it’s gonna be as it’s already late but due to Covid19 i can understand that flights and all restrictions but hope for the best.... i write this because maybe it helped you make the app better in future..Ruba_5Version: 4.27.5

✓ Not worth itThe novelty of getting stuff I needed for cheap was already waning pre-pandemic when I kept getting items that weren't as described about two months after I bought them, but it really wore off when I ordered something a little more expensive in June and kept getting told to wait longer due to the pandemic (which I was honestly very happy to do for the first couple of months of it being overdue, I know my item isn't high priority all things considered). When I finally decided in September that the wait times weren't something I could hack anymore, I tried to bring it up to wish support and could only access a robot telling me the window for a refund had expired in early August. There's no way to talk to an actual person about this. I double checked my order history and it's still asking me to wait a little longer for the item when I indicate that it hasn't arrived (which is how you usually start the refund process and which I had pressed countless times before today). Most of the stuff on the app is predictably terrible quality anyway (even considering the generally low costs), don't bother. Try a different app..ThecharliecharmanderVersion: 4.30.3

✓ Wish is a scamWish will take your money then ghost your order as though you never made one. You can’t get any honest customer support even if you answer their questions and provide proof of purchase. If you ask for a refund they send you in circles. I cannot see my order, cannot track my order, cannot get my items I purchased yet they charge you! The worse online purchasing experience in my 25 years of purchasing online!.Naners18Version: 4.27.5

✓ Not 1 Star or 5 star worthyHey last year my mom told me about this app, I thought it was so cool and how great it was because how cheap everything was. But just because it’s cheap and at an amazing price doesn’t mean the quality is amazing. I bought 4 lipsticks came months later most likely were sitting in stock for months and expired. The quality was not worth the wait. I’ve seen on other reviews that even tho it says it’s “free” doesn’t mean you don’t pay for it you still have to pay shipping. Don’t be suprised you have to pay shipping for everything. I’ve never haven’t had a problem with customer service so I can’t say anything there. The makeup is not good quality, 2 glosses I got were not even the same color as what I had ordered. The eyeshadows were irritating my eyes. And a liquid shimmer lighter was dry. You really get what you pay for, cheap cheap cheap quality products. When you check for your order updates I believe it’s false. I don’t think they even know where the shipments are. Not that in my case was a bad thing but for other people they may not like it. I received a product but on the app it said it hadn’t been delivered. This was abt a year ago. Sometimes the delivery takes so long I forget abt the product completely..HdidvuxbdVersion: 4.28.5

✓ Misleading pricingNew users beware: the advertised prices can be misleading to the point of dishonest. For example: the ‘free’ trainers I foolishly ordered turned out to cost £22 (plus £6 postage!). The price is, I see, given in tiny, grey print against the specific size/colour/etc you pick, after you click ‘add to basket’, so it IS there, but you have to know to look for it - and you have to know that it overrides whatever the advertised price was. (Customer Service’s response, by the way, was simply to state the above.) Even worse, I’ve just found something advertising a 30m soaker hose at c£5. Nope. Actually the 5m length was that price. The 30m considerably more. Also, the postage costs seem to be very inflated, and you pay per item, not per order. As I say, the information IS there and having been caught out once I won’t make the same mistake again. I dislike retailers deliberately trying to trick their customers, though, hence the low rating. It’s a shame, because there are great deals on here. Just be careful they are what they appear to be..Another caveat emptorVersion: 4.35.5

✓ Not A Happy CustomerWhat you see in the pictures is Not what you get.... it takes so long to ship ...... refund is Not 100% of your purchase.Kat04071966Version: 4.27.0

✓ Not Bad But Please ImprovePros: 1. Cheaper items 2. Huge range 3. Easy and straightforward to order 4. Convenient Cons: 1. Listed price is misleading. Selecting size/colour adds $10-$20 to the price. 2. No search filters. It’d be good if you could filter your search (colour, size, price etc) 3. No promo codes for existing customers. You can find first order codes easily online however there are nowhere near enough discounts for existing customers. 4. Too many notifications. It’d be nice to just receive notifications on the status of my orders instead of being bombarded with “deals” every 30sec. Recommendations: 1. Add a search filter feature 2. Add default size in account settings so you can see the true price of items. 3. Allow existing customers to use promo codes 4. Cheaper shipping. Shipping costs are expensive and a deal breaker for many. 5. Enable order notification only 6. Lock in prices. The timed deals are a good idea but sometimes they time out before banks can transfer money to PayPal to pay for the order. It’d be good to be able to extend the timed sales to 12 hours instead of 1 hour to allow for PayPal transfers..DovahkiinSenpaiVersion: 4.14.6

✓ Horrible customer serviceI've been sending emails back and forth with their support team for over a week now and have gotten nowhere. The DAY AFTER I created my account it was hacked into and over $40 of my wish cash was spent by someone else. After this occurred I couldn't log into my account anymore and whenever I attempted to reset my password I was told that an account with my email address didn't exist. I know for a fact it was the correct email, as I have emailed receipts for the two items I purchased the night I made my account. In a week's worth of emails and sending many screenshots proving the issue they've hardly addressed the hacker issue at all and all they've given me to try to fix it all is "uninstall and reinstall the app and restart your phone" and "here's how to reset your password" as if they haven't read a single word of what I've been emailing them about the past week. I'm so unbelievably frustrated and just want my money back that this hacker spent. Not to mention the two items I did order never even came. I don't want to use the app anymore this experience has been so terrible, I just want my money back. Their support won't help me and I'm not sure what to do now, I've repeated myself so many times on the issue occurring and they just aren't listening. tldr: don't get this app because if you get hacked and someone else spends your money, their customer service won't help you..EllaistiredVersion: 4.13.5

✓ AwfulShipping times are horrible and reviews are not real you can submit a review for a product but the seller gets to choose if your review is posted highly flawed system and wish customer support is even worse.Purpleelephant3003Version: 4.7.5

✓ This site is a scam. How do 9 items never show up?I was told that this site was good if you were prepared to wait a little while longer for your product. So I got a bit excited and ordered 14things. Three items showed up and I continued to wait for the other items, but when they didn’t arrive after more than a month I contacted customer support. Customer support is only online and very confusing when you have a few items with multiple delivery dates. They told me that they could not replace or refund me and were not helpful at all. The refund process is incredibly confusing for a first time user with multiple items! I don’t understand how 9 items can go missing! I gave these guys over $100 and all I got was, sorry you didn’t let us know on time, we can’t help you. Total scam! Don’t use this site..BeczistVersion: 4.14.6

✓ HelpWhen I try to open the app, it kicks me out before I see the home page..Kirstie rVersion: 4.28.2

✓ They could do better.I have purchased a number of items from wish with mixed results.I find that there is often not enough description or specification offered to make an informed purchase. One expensive item I purchased was incorrectly described and after a lengthy diatribe with the artificial Intelligence customer service which did not recognize the point I was trying to establish, eventually, I think a real person stepped in and offered me a refund ( excluding the freight cost!). They could learn a lot from eBay on how to present and describe Items. Parcels usually take between 5 and 10 days to arrive in Australia however one order was lost in transit and I had to wait six weeks from order date before Wish would concede the parcel lost and give me a refund ( less freight). This was very inconvenient because I needed the items but could not reorder until they were officially designated as lost by Wish. I am still buying from Wish but are yet to be convinced that it is worth the risk..Blactstone1913Version: 24.3.0

✓ Give two and half starsWhat let’s you down. 1) the help is slow and automative, so you waste a lot of time communicating if you want to return and get a refund and if you get store, depending on language barrier may be short answer or even ignoring the photos etc plus you really have to look for it on the app. 2) false advertising some products. Eg, I bought a roll up piano and because it was not a brand, or no serial number they gave me an inferior version to the photos shown and in help they said it was the product! 3) beware any clothing, stitching is the biggest let down, and forewarning to sizes if you are western If wish cracked down on customer service and weed the false advertising it is an interesting place to find something unusual..MykeabeeVersion: 4.35.6

✓ Don’t order anything from hereI never got my package and it’s been a month..Bongwater05Version: 4.33.2

✓ A really good app and easy to useItems arrive really quickly. You get points for honest reviews, which really helps when using the app. This was my first time using the app to place the orders and all went well. The only thing is I can’t see easy options for returns. Although it did say when making purchases, that returns can be made. I’m very happy. Edit: refunds via the app was easy to do. You contact the agent, submit a photo and then they decide if a refund should be issued. Edit: I’ve changed my star rating from 5 to 3. Because most of the items that are listed on Wish, I’ve found listed for cheaper or with free shipping on eBay! Now I’ve realised this, I’ll no longer use Wish, as I feel I’m being ripped off. For example, I purchased a mirror front clock for £7.99 + £4.00 shipping. On eBay it was £4.99 and free shipping. Search on eBay, or use Google reverse image search, before using Wish. Or stick to the £1 and free items on Wish..Wintervixen78Version: 4.23.1

✓ Careful with 2$ items on sale 😃So careful guys with 2$ items on sale as I experienced they will approved your purchased within 24 hours if you're the 1st buyer but for sure you will not get it coz so many buyer out there . What they do they will refund your payment with 2 options 1. it will back to your account but you will wait 14 working business days (but i'm not sure if they will fully back your 2$😂 as I get the results confirmation today, i will update you guys if they fully back the 2$ in my account) 2. They will back your money but you will put it in your wish account money but they deduct $0.11 . I purchased worth $12NZD 🙄😭 i should use it to buy popcorn 🍿 and have a movie marathon. Lesson learned 😁 . I'm so impressed by your profitable strategy to get customers money Wish 😱👏👏😁 a real business person whoever invented this..Gaycell 😃Version: 4.24.1

✓ Product ReviewI have found it very difficult to gat any satisfaction whatsoever from a customer representative. You can NEVER reach anyone who has the authority to do anything to remedy your problem. I have ordered several things that have ended up in the Goodwill box, in hopes that someone might be able to get some use out of it. The sizes for clothing are not universal so what may be a size 10 or Medium from one vendor may be a size 6 from another. The charts are a joke so I have learned to not order anything to wear. I have also found that the shipping from ( CHINA), is very expensive, so I would have come out ahead if I had just purchased it locally. The final straw was when I ordered a human hair wig for my next door neighbor who was going through Chemo. I ordered it in a silver gray (her hair color) and I received it in a dark brown. Needless to say, my neighbor, who had been anxious to get it, was extremely disappointed when it arrived. I thought perhaps I had made an error when I ordered it and after checking my order to see, I confirmed that I had ordered the Silver Gray. Lesson learned and it was.... be careful what you order, don’t expect to get the color you order, don't order anything that has to fit, don’t think you can return it, expect it to take a looooong time to receive it and expect to pay high shipping fees. And that’s the truth!!.JaubuchonVersion: 4.26.6

✓ Unnecessary busy app, poor quality itemsThe app itself is alright except it is quite busy with all the offers and deals that try to pop up when you’re simply trying to purchase an item like any other apps. I didn’t mind the first item being free, that was a nice addition even though it didn’t last long. The tracking feature is a good concept however it was very inaccurate; one item I got much faster than expected even though it said it was still somewhere in China and the other item was two months late and came in a crushed state that was not fit for purpose for what I needed. The return process seemed all too hard. Probably going to uninstall this app now and not use it again as not convinced about concept & products. Gave it a go with little expectations but product quality and app experience were even lower standards than expected..Goodtoknow123Version: 4.24.1

✓ Good deals but over exaggeratedThe app over exaggerates the original price of the item you are looking at, making you think your getting a massive deal but in reality your getting a decent one. Always check the original price on other sites before buying to see if you are paying less, otherwise its a decent app to get things for decently cheaper..Talkalot125Version: 4.19.0

✓ Tempting prices, continuous disappointment!You will be tempted by their amazing prices and you’ll be continuously disappointed time, after time, after time, after time! My very first orders in mid June, were supposed to come by mid July, which I understood was long but that’s what they told me it would take, so I knew what I was in for. After waiting for three weeks, I’ve been advised that they will be coming towards the end of September (yes, 3 months). Shortly after my first order I found a great deal on an E-bike which was delivered to Long Beach, I live in Salt Lake City Utah, after dozens of emails and two weeks of escalating I finally got my refund. Like an idiot, I thought I’d give them a couple of more trys. I ordered some facemasks that were supposed to be coming from the United States and therefore “speedy” delivery, nope, those will be coming in mid September. I also ordered bicycle bag for my bike rack specifically stating that it shipped from the United States, it is now currently sitting in a Chinese warehouse pending shipment. See my photos where it specifically says shipping from the United States and now sitting in a Chinese warehouse. I’m quite certain that there’s not a single product that you can trust what it says, so if you have spare money lying around and don’t mind waiting for 3 to 6 months to see what happens, or where it may be delivered, by all means use this app..DabearhorneVersion: 4.28.5

✓ Get stuff togetherAwful! I’ve tried to order an item twice, both times the description and the picture was what I wanted, but when the package came, it was completely NOT what I wanted!.🤬😡😤☹️Version: 4.7.0

✓ Stay away!!Wish is the worse place to give money to. I did my first cheap order to give them a go but as presumed not worth a penny. My order got 5 times delivery time changed and what you get is useless customer support saying sorry for delay but your order is on its way lol. So they are trying to hold your money as far as they can till you involve PayPal, bank etc. to get money back. There is no way to communicate with seller or get some buyer security. If you received what you ordered then you are lucky if not get help from bank etc. I got refunded by PayPal and wish is still saying my order is still on its way 3 months later. You’ve been warned. I deactivated my account and will warn others. I received reply from developers over here as you can see. Sadly but not to my surprise, same thing as customer support. It’s all just cover up to badly run company. Don’t need to say any more. I’m done with Wish and all people around me. Hopefully this will help others too..Pett077Version: 4.28.5

✓ Use with cautionSome of what you get looks right. But most of it isn’t. And even when it looks right it usually isn’t what is specifically named (eg silver items aren’t silver) although they look the part. Nothing I’ve ever bought that’s advertised as genuine leather has really been leather. And after returning a lot of items because they weren’t correct I was then told my rights to refund were removed for abusing the ‘generous returns policy’, despite every returned item not being what it was advertised to be. Subsequently I could not even return something when the wrong colour had been delivered. Small metal items such as charms and rings look nice. But don’t buy clothes because the material is usually flimsy nylon when what is pictured is cotton etc. Wish companies basically screengrab other people’s items and then sell you knock offs, using images of the item they have copied. My advice is only buy small, mechanically produced items such such as pendants, bangles etc. Avoid anything bigger at your peril..OnceBurnedVersion: 4.24.5

✓ Didn’t receive my item / refundI’ve ordered a pair of boots during October, it says will be arrived after 4 weeks, on that day I checked wish online, it says will be a bit late and suggested me to wait for one more week. After that I still haven’t receive my boots. I started to contact them and asked for refund, they told me the money will come back during 2 weeks, and after two weeks they told me I can only get refund within 30days after I payed. So no boots and no money back. I give them 40 dollars for nothing. Fxxk this app..Jo23473920¥474838292¥;388/Version: 4.14.6

✓ Application trompeuseOn dit qu’on est couvert à 100% pour les retours mais j’ai eu 4 commandes qui ne sont jamais arrivés et maintenant je ne peux plus me faire remboursée « mes » produits. Je ne recommande pas du tout cette application.Nathanaël S.Version: 4.23.5

✓ Like and Dislikes Pros and ConsI have been a long time customer of Wish. I love the company and most of the products and prices of the items. What I don’t like is the clothes. The clothes are sized unrealistically. Someone who wears a medium has to order a XXL. If you wear a 1X you have to order a XXXXL or XXXXXL. Why would a woman order something that makes her feel like a whale? I recently found out to prevent taking a long time to receive your items you can get them shipped from America but I also found out if you do, you will pay more for the items!! I have NEVER liked the fact shipping is over charged per item but then I have to pay shipping costs per item for multiple items from the same person when the items are being shipped together. If I order 5 items, I pay 5 times the shipping and they paying shipping 1 time. The biggest complaint I have is the amount of time I have to wait to receive my order after paying ridiculous amounts for shipping. What I dislike the most about the company...it used to be if you had a problem you could get a real live person online. NOW, all you get is an automated system that gives you a bunch a choices but if none corespondent to your problem, you’re screwed..Stacy CaudillVersion: 4.35.6

✓ GarbageThey sell garbage to everyone.AndresshengVersion: 4.32.5

✓ Not as good as I thoughtOk so first of all that extreme discount that you see on the app is not true at all. If you go to eBay and look for the same product, it is the same price and the same brand. Items on wish is not really $50+. Another thing is that I ordered many things from wish but only a few came. Like right now I ordered about 16 things from wish and only 5 things came. I took advice from the other reviews and refunded my items when it was way past the expected delivery and wish blocked my account from refunding anything after a few times. I understand why I got blocked but if wish’s app had a valid tracking number and actually came, I wouldn’t have to refund anything. Honesty I think that if you see anything you like you should just search it up on eBay as the tracking is more reliable and the items came on time. And lastly don’t think that the coupons that they give you is a huge discount because after a while wish starts to add tax to some of the items and beware that the ‘free’ items can’t have coupons applied to it so might as well find things that aren’t free but about the same price. I have it 2 stars because when the items do come, the quality really good but it’s not that bad for the price you pay for it..IwoulduploadphotosifIcouldVersion: 4.20.1

✓ Where is my order???I ordered two sets of card decks from wish quite a while ago and it said that it had arrived in Australia on the 22nd of December 2020. It is now the 22nd of January 2021 and the tracking information has not changed for either of the cards. I have tried contacting wish multiple times and all I got was the computer generated answers (which were not helpful) and there is no other information about being able to contact wish on the app. It also doesn’t make it easier that the tracking number cannot be found on any other tracking site which makes me VERY skeptical about ordering anything after this. I am extremely frustrated and disappointed that this has happened, since a lot of my previous orders have had no problems..Honeycomb 35Version: 4.33.6

✓ Cheap, but terrible serviceI’ve been using this app for awhile, the customer service used to be amazing. Now they send texts the items have been delivered when they haven’t. Most queries are handled by a bot which can be frustrating when it just brings up the exact information you viewed to get to the query page. The customer service used to be really good. Now they just brush aside queries with the same response. The tracking page is a joke, it stops once it gets into your country, a time when you really need to know what’s happening. Yes the range of products are amazing, they are cheap even if the sting is in the delivery fees. But it’s now “hit &miss” on getting not only the goods, but the correct size, colour or even the correct item.....Pin3app13Version: 4.11.0

✓ Please read and respond if your the Creator.This is an awesome app! Since were in Quarantine, this Online App Store is amazing! I love that the items/products are helpful and great! And your guy’s products are really low prices, about that...we know your trying to make our lives better with low prices but in a way it’s not helping, like some people delete the app right away cause the prices are so low that they think you might scam them or might be bad products, but to be honest, it’s fine, just what some people do. But 2 things that have been annoying me is that there are bots I think, it’s a good thing that there are so many comments and reviews that say that the products are great but I never see any negative one which is making me think that their all bots. It’s definitely not your guy’s fault because it’s the bots not you guys but it has been very weird and also really unbelievable. 2nd thing is that it has come to the point...I think you guys scam sometimes, I have seen many videos that your guy’s products sometimes have been scams. It would be even better if you make the prices more up and sell the REAL working products instead of scamming. And remember, it’s not my fault if I listed any wrong things that I said you guys did. It’s not me, the Media could be lying to me. But to me, I don’t think they really scam. If you get the app and see for yourself, It’s not bad!! I overall literally is falling in love with this app! LOVE IT! 💙💙💙💙💙💙.Sunset OlyviaVersion: 4.27.0

✓ Very bad experienceThe delivery dates change every time i waited 2 months then I deleted the account.HdhdhwbsjsbkwnwVersion: 4.25.0

✓ CrapCrappy stuff, false advertisement.Weenie11Version: 4.32.5

✓ Crystal Snowman and Village with TrainAfter many months of waiting I only received a rumpled PICTURE of this item! This is what the seller said I bought!!! and gave me a song and dance about returns price, shipping back (picture) $10 off next purchase and gave URL to real Brantford site! Arrrrg!!! What a con!.Redbirda2Version: 4.32.5

✓ Cheating AppApp Recommends Claim Gift When you choose one and giving all personal info, at the end you face with a message telling you that Oops Not Available!??.A.GhafouriVersion: 4.7.0

✓ Oh Lord...The first and last time I ordered on Wish, I ordered a Powerpuff phone case and it looked really cute. I order it alongside a anklet and some temporary tattoos. My anklet came in perfect condition the way I ordered them. The problem is that it came 2-3 months after I had ordered it. My phone case 4 months after I had ordered and it wasn’t even the right phone case! I ordered a blue Xr case and it came as a pink BTS styled phone case for XS. I was really disappointed. Last month my tattoos came but they weren’t the one again. I ordered around four and only two came. And also when you order the product always says that it’s still in the factory or something and you become really inpatient. I would recommend to others but just in case u get scammed I won’t do this is the reason I’ve rated it a one star. The funny thing is that when I had told my mum about ordering on wish she said “You’ll <wish> that your products would come” and I said wait what does that mean??.Olive💗💖Version: 4.29.8

✓ BadNot good the only thing you see is cheap rip offs at lower prices.ZxvxncmsiskwbnslsVersion: 4.24.1

✓ Never using againI have never been so disappointed. I’ve been shopping with Wish for years and never had a problem. A few months ago, I ordered 5 packages all at the same time and only two came. Of course it were the two that was “free” and all I had to pay was shipping. The two packages came in a week after I ordered them. I wasn’t surprised, usually when I shop with Wish my orders come in 7-14 days after I order them. So they come in a month early. This time it wasn’t the case. My other three packages never came in at all. At first I said to myself “okay maybe I’m actually gonna have to wait for the estimated delivery date.” The estimated delivery date has passed and still no packages. They refunded me my shipping fee and said if I don’t receive my orders in the next month then they’ll give me a full refund. No. I’m sick of waiting. I’m never getting these packages. One of the packages said it arrived in the United States (which is where I’m at) on April 24. It is now June 2nd so where is it? I know we’re in the middle of a global pandemic but I did get two of my orders so where are the other three?! The fact that we can’t even talk to a real person on customer service or the seller until AFTER you receive your package is a pain because we NEED real help. Not automated messages from a robot. Wish, you just lost a loyal customer. Never again..TimberluvsdanceVersion: 4.27.5

✓ Don’t downloadI had this app for a few years and bought quite a lot of products and there is a lot of issues, firstly you don’t pay the price you see, as soon as you click buy the price changes and delivery prices are high, secondly I attained a lot of rewards and wish dollars, but this was used by someone else and as much as I tried to contact support that it wasn’t me that bought it they didn’t care, I tried cancelling but they don’t cancel once shipped and it always shows shipped within 1 min which gives you zero chance of cancelling. It’s a scam that they run themselves so as soon as have enough Wish bucks to buy something for free suddenly someone bought something that you don’t even know about until the notification pops up, the first time it happened I just thought it was a mistake, but it keeps happening whenever you have enough rewards. Don’t download this is not worth the aggravation, I learned this the hard way, hopefully I can help people to not go through the same trouble that I went through..ShadownubVersion: 4.28.3

✓ Terrible it doesn’t deserve a one starThis app is miss leading it falsely advertises items and when they come look completely different or even damaged I’ve received an item from wish that looked completely different then the description and photo I was showed and even smaller than the expected item in the photos it looks as if they made it for a barbie doll they didn’t even attempt to make it look presentable it looks like a child’s toy that was broken and they found it in the bin and decided to sell it and the contact support isn’t helpful most of the time it doesn’t allow you to specify your message so you don’t get the answers you was looking for and then they have the nerve to ask me it was satisfactory like are you okay no it wasn’t you completely disregarded my message and didn’t even allow me to take pictures when I tried providing the evidence you asked for if it was possible to be given a minus 1 star I would have.Your nan has no anklesVersion: 4.29.0

✓ Don’t fall for their trapsIt’s a useful site if you have the time to wait for products, sometimes up to 3 months. When using the coupon codes, a lot of the discounts don’t go towards shipping do you get either buy a product for $2, get a 5% discount, and pay $3 for shipping, or you can get a “free” product, but pay $5 to ship it. You just have to be careful. THEIR LIMITED LIMITED QUANTITY DEALS ARE A SCAM! Sorry for the caps but out of the 60 attempts to get an item during one of these deals, none, absolutely none, have gone through. I don’t understand why they do this as it just pisses the customer off. They do give you a refund but make sure your card company allows for several credits. This was fine print that I’ve never known about. My credit card company, that I’ve had for over 5 years, only allows 4 credits per day, and after that, they charge. So to clarify: I thought I was getting a deal, was very excited for the deal, but then found out it was false. They refunded me the $2. Since I’d bought 8 items at $1/piece, and $1 shipping for each, I was refunded my $16, then charge $10 for each of the 4 additional refunds. In other words, I paid $40 for items that I’ll never get. Because of this, I’ll stick to Hollar, overstock, and Zulilly. TL/DR: use this app sparingly, don’t expect to get what you pay for(and in cases of quality, sometimes you get exactly what you pay for). And you might end up losing money..Moxy mommaVersion: 4.21.0

✓ Great.... until there is a problem....and there have been so many problems!Bought a few items and it’s all seems OK. However the bought 2 bow tie and accessory sets and they only sent 1. Contacted support they asked for a picture of the missing items??? They then said it’s my mistake nothing they can do. Everything OK with subsequent orders until I ordered two bow ties for my wedding. Only one came. Contacted support they again asked for a photo of the missing item??? Without any questions they issued me a refund for one tie. Now stuck with one tie I can’t wear. Customer support needs some attention. UPDATE Bought a further bow tie and got confirmation it had been sent. Three weeks later it hadn’t arrived and I had to ask for a refund. Also purchased 40 buttonholes for my wedding. Due to arrive on 16th Feb. Out of the blue got delayed to the 23rd (wedding was 22nd). Then delayed again until 1st March. Asked for a refund. Told no as they had been dispatched. I did receive a refund but the products didn’t ever arrive so they clearly hadn’t been posted. My partner is still waiting for items to arrive ordered over 2 months ago. All in all my review and rating has gone down to 1 star..RevroblaVersion: 4.26.6

✓ Shipping costThe cost for the shipping is more then the cost of the items wish it could be less for shipping costs to Canada.CrissyzzVersion: 4.7.0

✓ Unreliable service, total waste of money/timeOut of 3 orders I only received one. The tracking works only till the parcel leaves China, after that you get no updates. The customer service is completely useless, if you have questions on your order they take days to get back to you, only to tell you that they have to ask the supplier. Total time to get an answer: 2 weeks, and in the meantime the item is shipped, so utterly useless. If you don’t receive your item, they keep pushing the delivery date and ask you to wait, without providing any additional tracking info to support their request. The only way I could get my money back was by threatening them to open a complaint via PayPal. Aliexpress is much better, more reliable and efficient customer service. Also, you get better prices most times if you look up properly. Wish is ok for inexpensive novelties, but in the end you find the exact same products on Aliexpress, so no point in using Wish really..GothkittyVersion: 4.13.5

✓ Tech support? What tech support?While the single biggest piece of advice I can give about Wish is caveat emptor, because the products don’t always match up to photography or descriptions, there are some things that it’s quite handy for. However, I’m uninstalling the app and here is why. There is a bug that is making it impossible for me to add things to the basket. I went through a first round of contacting support and got a very patronising response that addressed nothing. I’d already followed every step recommended because I’ve been buying stuff on the web for more than 20 years and anyone with a basic level of tech savvy would have followed the same steps already. And it solved nothing. So of course I provided feedback that the advice was insufficient and eventually received another response, which basically doesn’t care that there is a technical issue with the app and instead suggests I use their website. Well thanks, Captain Obvious. I actually wanted to use the app and I thought you might care that there’s a bug that needs fixing, but how silly was I? So the app is being uninstalled. I may or may not shop with Wish in the future, but their attitude towards this kind of elementary improvement makes me feel I’d rather give my money to a company that cares about the customer experience and doesn’t just patronise its customers..DayaBakerVersion: 21.13.1

✓ This app took my moneyI’ve used this app for a few years now, but I’ve only ordered about 10-15 items total. I ordered 5 things this past September, and only received three of them (in mid December btw). They all arrived a week or two after the delivery date, yet I still left decent reviews and even uploaded photos. One of the orders was 2 sets of lashes in different lengths, but the shipping was never updated and I never received them. I finally requested a refund two weeks ago, 3 1/2 months after I originally ordered them. They said it could take up to 14 days to receive it. I checked my account and the refund wasn’t there, so I went to my app and it said my account was flagged for “excessive refunds”, when it was the only time I’ve EVER requested a refunded, and it was duplicate items from the same company. It won’t allow me to contact support any further, and I can only get my account “in good standing” by continuing to shop. Why would I continue to shop when I’m missing items and/or a refund, and I’ve never requested one before, and left reviews on every item I’ve gotten? This is unacceptable and the worst customer service policy ever written. Such a rip off. I don’t expect expedience from Wish, but this was ridiculous. Never spending another dollar on here. I’m currently looking for options to rectify my issue and receive my refund. I’m deleting the app once this happens..AllNamesAreTaken54321Version: 4.14.6

✓ Mostly secondsHave purchased products from Wish and now regretting it. Most products are rubbish, secondswhatever you want to call them. Just 2 examples of many experiences, 230v E12 led light bulbs. Flash constantly and are not compatible with AC electrical currant. Then there’s the cooking temperature probe. Turned on, worked for around a minute the led screen started losing figures in display. Put new battery in, same. Batteries tested OK so it’s the rubbish circuitry within the probe. It’s simply not worth the hassles of waiting so long for things to turn up, if they ever do, then find their worthless and not suitable for the intended use..MoremicknamesVersion: 4.25.6

✓ There is always another sucker if we game the systemI purchased several products from wish on the basis of good reviews and their app gets a good review as well. The products I received were all of exceptionally poor quality and misrepresented. The only way I can imagine the apps and the products have such good reviews is if false accounts are used for reviews. They must operate in the basis that there is always another sucker they can get to buy once with false reviews. You definitely would not buy using wish twice!.LlethlinVersion: 4.29.0

✓ WishThe worst shopping website ever takes so long to ship.German shepherd rottweilerVersion: 4.25.0

✓ Equal pro:con ratio! 2.5 stars!**.Minnie Banister’s review is SPOT ON!! Yes, delivery is longer than usual with most things you buy on the internet, but the price makes up for this! However exactly as Minnie said, the price advertised has never been accurate in my experience with Wish. For example.. I just saw a beautiful top advertised as £2, you click on buy, select size and colour, and every option is listed as £10, so there’s not even one option for £2! (It’s NOT as bad as with popular auction sites, where for example you search for a phone and find one listed for £2. Click on the phone and it’s suddenly £240, but the screen cover you didn’t realise was an option, is £2 - obviously even more deceptive! It’s not as bad as that usually, u want to make that clear! Saying that, there still have been a few instances where the price has been more than what the item is worth, which can be very disappointing! The other main problem is that the sizing is mainly Asian sizing, which always seems to be smaller... for example, with plus sizes - 5XL would be somewhere between size 22-26 in U.K. sizes, in Chinese sizes it’s size 18! Which can be disappointing for the curvy ladies, obviously! So WISH! To be really, REALLY successful: 1. Transparent Pricing!! 2. More detailed Size information!! Then you I’ll rule the world!! Because you really have the potential!!.XLux007Version: 4.30.1

✓ Going badly wrongI appreciate that we are going through unprecedented times at this moment, however whilst mail order and delivery is flourishing, wish has gone backwards in my view. I Ordered two items after a period of inactivity caused by doubt in their service (I thought I would give them another go) and the first came the wrong colour (they did refund me which was appreciated) the second they say was delivered when it hasn’t been. Wish is telling my in “my orders” section of the app that it’s been delivered but nothing has arrived! Customer services keep saying “apologies for the delay in delivery and blaming Covid for the delay” despite me telling telling them that they have notified me it’s been delivered, when it hasn’t. I’m not fussed about the long delivery times, things are coming from China after all! Looks like wish use Hermes for delivery who sub contract it out to some unknown firm who chucks the item over the nearest fence and says it’s delivered. At least the real Hermes photograph the item at your door on delivery. All in all I won’t be touching wish again with a barge pole! Shame really as they could be good..Mickey 20VTVersion: 4.28.3

✓ First purchase didn’t go through!!! Lost free gift offerMy first purchase on the wish app didn’t work. I put all my information in which they stored to my account, but after clicking check out the app just endlessly loaded. After about 5 minutes I closed the app and opened it immediately back up to see that my order wasn’t in my orders list and didn’t go through. I checked my account settings and they did store my address and card information though which is weird if my order didn’t go through how did you save my information? I contacted customer support and they were no help 3 times they explained a time limit after I explained to them 3 different times I IMMEDIATELY checked out and the app didn’t load. I then lost the free gift offer because of this lag/bug in their app and they were no help to me to receive my “free gift” which I still was paying the shipping for... or even to give me an explanation as to why it happened, only saying the excuse of a time limit which doesn’t apply because as soon as I made my account and received the free gift offer I immediately checked out and the app endlessly loaded which cost me the free gift offer and never put my order through but somehow saved my card information.. Customer support needs to do a lot better, maybe actually read what is sent to them and try to help not give an automated message about a time limit which has nothing to do with the situation they were contacted about..Neeks100Version: 4.27.5

✓ Could customer service actually help me, please?I buy from sites like Wish all the time, so I’m familiar with the quality of products sold and the usual length of time shipments take. Usually it’s very reasonable but this is simply atrocious. I placed an order May 3rd, it is now June 12th. My initial time frames for order arrival were from mid to late May. Now they’re all June 30th. I have received one part of my order, on June4th (the site incorrectly states June 3rd), but that was about a week after the initial estimated date. This makes me think I won’t receive the rest until early July, if I’m lucky. I order from sites like ROMWE (I know) so I get things take longer to ship. But even during the middle of an outbreak, other sites based where Wish is were able to get my orders to me in well under a month. But maybe Wish is a special case? If so, I would like an option to request a REFUND. I’ve tried contacting customer service and was told to wait until AFTER JUNE 30TH. I was already told to wait until AFTER MAY 27TH which I have! I feel like I’m stuck in a never ending cycle of being told to wait for help that’s never going to come. All I want is my money back for the items I have not received. I would very much appreciate it if someone from Wish actually got into contact with me after seeing this review, beyond thanking me for my feedback..YhnnnnjssVersion: 4.27.5

✓ ThievesI love this app but since I did the update I can’t get it to show the order history on most of my items now. Sometimes works sometimes doesn’t. I would give a 4 stars except for the problem with last update. Update: I liked it and they would honour your refund. I only got about 30 to 45% of stuff I bought and a good majority of rest would come a month or 2 after their extended shipping time so not knowing if I would get it at all I applied for a refund. Absolutely no tracking at all for item. So I find they blocked me because said I misused refund policy but said could shop so when didn't get it they kept my money. Totally wrong and don't buy from them. A lot of stuff comes after you forgot you ordered it and some don't get yet they blame you. Not buying from them. Just deactivated wish.Tic tskVersion: 4.26.0

✓ Scam artistsBiggest scam artists around.SukdinVersion: 4.33.2

✓ 3/3 orders reimbursed. Don’t even try Wish3 out of 3 orders never made it to my door. Had to get items reimbursed each time. What a total waste of my time. Worst service ever..ChesstuVersion: 4.7.5

✓ TrashWish is the absolute worst thing that has ever happened to me. I waited 3 MONTHS for my package and found out that it ended up somewhere in china ??? I had been patient for too long so I emailed their customer support (I was so nice I even put in a smiley face) THEN they tell me that I can’t get a refund or a resend (because it had been over 60 days of purchase) so that rocks. So basically, WISH is telling ME,,, that they made me wait around for OVER 60 DAYS and don’t compensate for it at all ??? Absolute trash. Wish stole my money and basically ruined my entire life. DO NOT TRUST WISH lol.IdkwhyiamhereiamjustmadVersion: 4.22.1

✓ TO READIf you’re reading this. Do not download nor buy from wish. Most reviews are fake. You will NOT get your items and might get hacked in the process. Please, do not use..A VKVersion: 4.32.5

✓ ORDERS ARE NEVER SENT & NEVER RECEIVED BUT PAIDBE CAREFUL OF THIS SITE. I have been ordering so many things but only 60% of what I had paid only gets delivered. They cannot show me evidence that the goods were sent and claim that since their app said they were delivered, it means onus is on the receiving party!!! It’s ridiculous!!! If you want to lose your money, then order and you regret it!!! Just know that I have extremely bad experiences with them and have so far NOT received over A$450 worth of goods ordered with Oder # 5f5677dc57a9c07c3f2458e1 and others!!! When you need the customer service, you find difficulty in their reply. No reply or standard reply. I waited for a month for the goods which I still didn’t received and now they blamed me with the reason that they had sent and confirmed by their app that they had sent. I never received!!! And yet, they can’t show me any evidence that they had sent!!! I DID NOT RECEIVED THE ITEMS WHICH I HAD PAID!!! Show me evidence that you have sent my goods and that I have received the ORDER #5f5677dc57a9c07c3f2458e1 Where are the acknowledgment by the courier services? I have paid for everything. If you cannot show evidence and I never received my orders, kindly return my money $$$$!!! THIS IS SERIOUS!!! DON’T make the same mistakes like I did!!!.AlanleongVersion: 4.31.1

✓ Didn’t showMy boyfriend ordered a ring like a month or more ago and still has not showed. 🙄.Chantelle and markVersion: 4.7.5

✓ Beware the hi cal fault, items purchased without swiping to pay.As said in title, beware if placing items in cart, I place items of similar types in cart to then review which is the cheapest total and compare shipping n delivery dates. Over $600 of items were purchased WITHOUT me even touching the swipe to pay button. It was a nightmare plus over 40 emails back n forth to support with very little understanding from them or comprehension of what I was explaining. I had to wait for each item to arrive before requesting a refund. It took over 7 weeks for me to get most of my money back. Support will simply reply..”we apologise and are sorry you are unsatisfied with your item, we will attempt to assist you and make positive experience in future.” They never acknowledge understanding of what the issue was nor say they will look into technical issue of cart/purchasing faults. The lat message I got was ...”please remove your bank card details every time until you purchase to avoid issues.” Grrrrrr...........Silent PassengerVersion: 4.25.6

✓ Theft in the most devious wayAll I can say is this is straight out fraud, theft, and morally despicable. They tell you that they can’t give any kind of refund or do anything while it is in your Delivery window yet they just keep pushing up the delivery window. Then with the delivery window Finally does end, they make you use the useless virtual assistant who because there is a tracking number can only refund the shipping cost at this time let you know to call back in one month 30 days to be exact and they will help you at that time. Well if you take the time to read their refund policy In regards to items that did not arrive, in regards to items that did not arrive, it states that 30 days after The most recent delivery date It is at their sole discretion whether or not to give you a refund. Summit up you pay, you wait, you don’t get any customer service, item doesn’t show up and they offer you with cash for your shipping, and the virtual assistant tells you to call back after 30 days to what I’m assuming will end up being A customer service agent emailing you telling you that you waited too long to ask for the refund. All in all this is the most emotional display and shows that this business has no ethical values nor respect for its customers Beats By Dr. Dre Powerbeats3 Wireless Earphones BEATS by Dr. Dre Tour In-Ear Headphones.Dustin7997Version: 4.28.2

✓ How to throw your money away... ‘wishing’As a recent customer, started with a cheap small purchase to try it out. It worked out well, quality as expected, long time delivery but according to schedule. Decided to go for more, my next two items (not that cheap anymore) would NEVER ARRIVE. for one of them, I got refund, for the other one only by ‘wish cash’. In order to use the money I had spent and could not get back, I bought several small items (as they were supposed to arrive), but half didn’t. Would often ‘click’ on how late my item was, until it was too late and no reimbursement could be made. The WORST PART: they won’t even listen to you. For wish you are just a transaction, and don’t bother to see if something is not working, nor do they care to improve... to sum up, if you want to give money away, you can do way better things than giving it to a company that won’t even offer an apology for the money you literally threw away....Wish-i-didn'tVersion: 4.19.5

✓ BadThe worst app ever! Items are bad quality and they take ages to arrive! If you don’t receive your item, they don’t reimburse you and you need to talk with their customer service agents many times about the problem and still you don’t get any result👎🏻👎🏻.Noun BVersion: 4.33.2

✓ J’aime pasLa livraison prend énormément de temps mais les prix sont bon c’est pourquoi je mets que 2 étoiles..MsmekekekekdmVersion: 4.28.2

✓ Broken TrustI’ve had Wish for 7months now, so far they have delivered all my packages either early on time or at least a day late. Most of the items I have ordered came in decent quality and the others the display picture was fabricated and didn’t come out as expected to be deceived. Now I ordered eyelashes in middle of November it’s been over a week since it was supposed to come in 4 weeks, and contact support is absolute useless I feel like they have robbed me of my money and I’m never getting my product delivered. Contact support has told me to wait a week so 5weeks now I have waited and they’re telling me to wait until flipping January. Almost 2 months and Wish doesn’t even give me the refund and cancel order option they’re just telling to wait like I’m fool. Very suddenly disappointed in this app, it’s broken a trust and robbed me of my money no mater how cheap a discount they’re giving me, compared to public stores..Tbubz angloidVersion: 4.14.6

✓ Wish just other scammer (high price item only)When every time you buy some higher price item. Them will just pretend the item already been sent out from warehouse, And that you wait for a 2 months , when you asking them where is item them will never respond, just tell you will be coming next month, after few time asking. if you say you don’t want to wait anymore they will refund you fast but them will take some money from refund about 20%. If you buy $200 item you will lost $40 just by doing nothing. And this only happens on high price item. If you buy cheap item them will always arrive..W n' nVersion: 4.29.5

✓ Triple Check Your Cart!!I've been a Wish customer for years and have had very few problems with the purchases I've actually made... Which is ONLY because I double check my cart with each item added and then instantly remove 99% of the items added because they've changed price/shipping. This is a huge problem with the site/app and something needs to be done about it! For instance, the described item may be listed at $5, but once you try to add it to your cart, it's $20. You learn that the advertised price was only for a non related item they've added to the option list, and that not one size/color combo of described product is less than 300% of advertised price (and that $5 shipping cost listed is now $12 in the cart). Usually you'll find whatever size/color combo is listed at the cheaper and misleading advertised price if you continue to add one of each size and color combo of the item to your cart, but more and more often I'm finding that there's not one, that the price listed is completely false! Request a refund when you receive that "we have a question" (have you received..) email, because if you give them the extra time they're requesting for your item to arrive, you'll also be exceeding time frame to do anything about it when it still doesn't show..~Jessa~Version: 4.12.5

✓ Items I orderedA lot of the times I order stuff and never receive them! U will send me a notification asking if I got it and of course I state no then I either get refunded or ask for wish cash. I have ordered several items that NEVER EVEN LEFT CHINA, from which ur tracking says, then I’m still awaiting for items and then u tell me I’m “Flagged” for getting refunds for stuff I never received?! That doesn’t make any sense, or if that my fault. I have seriously considered not to order again from you all, and I actually haven’t been. Due to NEVER GETTING MY ORDERS! Why am I the one at fault for something that is happening on ur end!? Then u claim it’s supposed to be in on a certain date when I check u then tell me to what even longer due to “ weather “ conditions? It’s been summer time, what weather conditions are there, yet ur website says it’s still in China? It makes no sense to me and I don’t feel like u punishing me is right! I’m not gonna just not complain about it. I’m gonna tell u the truth and say that no i didn’t get it, but somehow ur putting the blame on me, and flag me for ur own faults! It’s not fair and still I’m waiting for a men’s ring that was supposed to be in on the 16 now ur telling me to wait even longer! NOT FAIR! Truely unprofessionally! You have lost a great customer and it’s sad that I have been treated in this manner!.Elainec78Version: 4.12.5

✓ Bad Reviews are 100% true!I myself usually (used) to order off of Wish. Here’s why I don’t anymore: They will give you your first order in well condition and everything, the rest? The rest will be either broken or in some form of nonsense. I stopped ordering once one of my items were returned to the seller. I wrote a claim on that and they NEVER got back to me. This was half a year ago before I wrote this. As for customer service/support, where is it? It doesn’t exist. It’s a retail site/app that has no and I mean no custom service. Sure you can write an email to the ‘customer service’ but you most likely won’t get help on anything. I’m not the only person who’s experience stuff being sent back but two days before I wrote this my cousin ordered something from Wish and his item was sent back. It was on its way then was ‘canceled and being prepared to be sent back’ but then it said “oh nevermind we’ll just try harder to find your house.” It sounds like whoever sends out stuff are lazy and can’t handle their job. Which is probably true with Wish, people who work for wish are probably the underpaid people. Wish is basically a cheap website for people who don’t want to spend so much money on one thing. In conclusion, just don’t even think about buying from them after reading this, I mean you obviously can I’m not anyone important. But I just want you to be happy with the stuff you get. 🤷🏻‍♀️.BubblyechoVersion: 4.33.2

✓ Crooks and ThievesWish have sent me an American use only power stack. I’m in Australia. They only tell you in the small print that it’s for USA, not on the main advertisement. They knew exactly what they were doing designing their sales method this way. WISH are the biggest online crooks/scammers I’ve ever dealt with. They are careless, dangerous and deceptive. I will never ever shop with such a dodgy company again. Customer care practically tell you to get lost. It’s truly shocking the level of unethical behavior from this company. I can’t tell anyone where to shop but please please read reviews about this site. Unfortunately many (not all) positive results are planted by company to fool you. This site is selling dangerous electric power stacks that could burn a house down in Australia. Wish don’t care. Stay safe guys and shop around before giving wish your money..€&@;/"06Version: 4.29.0

✓ Crappy Customer serviceI’ve used the app for two years now. Mostly decent experience. Some items arrive early some arrive very late. On my last order I had multiple purchases for cute jewelry. Most of them showed up within the expected window, 3 did not. Apparently something about the refund policy changed to only allowing refunds within 30 days of expected arrival. Due to personal life issues I didn’t follow up to see which jewelry orders were missing till 4 days after this deadline, so they were no longer refundable. Explain how my not receiving what I order is my fault??? They offered wish cash and no other interaction by which to question that option or NOTHING AT ALL...so I submitted the three items for wish refund. 3$ for the first. 2$ for the second. An error on the third. I tired to resubmit. It told me the item had already been refunded. I checked my wish cash balance. Still 5$. I tried their other contact support. Same automated system. Same, “you’ve already been refunded.” At this point I’m done. The products themselves are mediocre at best, you get what you pay for, but punishing your customers for your lack of follow through and availability other a 3$ refund. Naw. To the User: make sure you stay on top of the delivery date and refund window or prepare to be screwed..VeraAWolfVersion: 4.18.7

✓ Tired of waiting for a very long timeI have ordered a package that was supposed to arrive over two weeks ago, I have not received it yet and it is for a gift. When I look at the tracking info, it says my items have not yet been shipped to my location but are still in the facility of where they were supposed to be and leave on April 22. It is more than a month past that. I understand when its a week or two late, but it still haven’t been shipped from the place where it was a month ago. Also, there is next to nothing place where I can write on the app and directly tell wish that my product has not arrived. Very frustrating!!! Would not recommend.......PLS HRRYVersion: 4.7.5

✓ Good for some thingsWish has an incredible range. If you are not overly bothered with quality it’s a good site. It has a great range of kids dress ups for example & my daughter loves them. The additional shipping costs are annoying & I ‘wish’ they’d just factor these into the price more or reduce them where you are buying from one distributor. It all feels like a bit of a trick & makes it hard to calculate what you are actually spending. It’s also hard to check what you’ve purchased at the checkout as it shows the general range not the specific product. If these things were changed & there was more quality control I’d use the site more..JackieJo BVersion: 22.15.0

✓ Horrible customer service.Second worst customer service I have ever dealt with, they give a 2 month estimated arrival time. Even after a couple weeks passing that date. No help and they flagged my account for return abuse? What joke. Don’t waste your time and try to “save” money. It’s just a headache..WishBlowsVersion: 4.32.5

✓ ReviewGenerally wish is an ok place to shop, it’s cheap, has a good variety of products and shipping is reasonably quick but over priced. I have 2 negative things to say,1 when you buy multiple items the same they charge you for shipping for each one. It would be nice to get a discount as I’m sure they don’t get charged separately and 2 . You really need to read the description as they trick you into thinking you are getting a lot more in the advertising but when you click on it the price is only for 1 or the smallest size. They also make products larger in the pictures by super imposing a small hand holding the product. Other than these things not a bad place to shop.Useless siteVersion: 22.25.2

✓ WhattttI ordered hair extensions two and a half months ago, the day it was supposed to be here by was May 14th and it’s May 29th. This happened to one of my friends aswell, but she ordered it and just never got it at any point. How is this app still running !!.Cool beans lemon squeezeVersion: 4.7.0

✓ Worst online shoppingThey lost all my parcels!.Toddski666Version: 4.7.5

✓ Sketchy AFOrders sometimes arrives. Takes forever. Sometimes never arrives. Usually wrong item or size. Customer service is automated, and insists on refunds, which will have your account locked. And potentially hacked, like mine was. Money was taken off my credit card, refunded as “wish dollars” and my account was locked because of the hack. Only now, my money is stuck in the account that i am unable to use. And there is zero customer support because there seem to be no humans that work at wish..DigitalsucksVersion: 4.15.1

✓ Worst app u guys will come acrossTo my personal experience this app is the worst app when it come to shopping Despite the shipment take so long and it get also extended more and more and more The worest thing u guy’s gonna come across is the auto reply system in the app when ur asking about ur item or u wanna try to contact someone for help to check why the item taking longer than expected or u want to cancel or u want to report a problem, therefore ur gonna get nothing because there’s no number for customer support or service only emails and emails takes a very lonnnnnnnmmmnng time till they reply back to u that’s if they reply So m just deleting this app after a very terrible and annoying experience and never coming back to it Thank u guys for reading and i just wanted to notify u ahead before u guys go through what i’ve been through.Moe ChakraVersion: 4.27.5

✓ JoI’m in agreement with the comment made about the prices ...It’s fantastic to see such lovely products for such amazing prices - but I also end up taking items off an order as my purchases can come to £15 or so, including the “free”’ones, but the shipping costs can be almost double ! I could understand if I was buying different items, like a dress, handbag and tent .. but most of my buys are in the same place...lipsticks from the same vendor and yet the shipping charges individually for those and I wish it could be “grouped “ .. On a positive note .. I’m new to “Wish” and find the shopping experience fun and easy to navigate!! The prices are great for someone like me that’s on a low budget...Loads of items to enjoy “window shopping “ on and a fun way to shop ...It’s also great to have the rewards, but it’s still the shipping cost for the same items that really bump up the final price! I’m waiting for a few orders to arrive, but I’ve read the reviews from other customers and on the whole it’s positive feedback! Happy Days !! Thank you Wish ...Jo.Lovelace29Version: 4.35.6

✓ The price you see isn’t the price you payI’ve seen a few people on here complaining about the fact when you see a product you like and see the price it’s never the total amount, you only see the total once you click on buy which is misleading, now I downloaded this app about 4 years ago and used it a fair few times, most things I bought broke after a week or two so be careful what you buy as it’s cheep for a reason, but I complained about the price guide thing then (4years ago) as well did a lot of other people and it was said it would be updated to show the actual price on items but here we are years down the line and probably tunns of updates and nothing has changed, the delivery prices are very high and fake to push the prices up and the prices change to higher but they give you money off coupons to make it lower but really your paying the usual price anyway, I did loads of reasearch on the delivery prices on here and not one was the actual price of delivery it was always 10 times sometimes more then that higher then it should cost so trust me when I say this is just a scam platform which is for cheep and fake companies to sell fake and low quality goods for high prices so don’t even bother, reasearch it. Plus on google apps they gave you freebies for a 5 star rating which said it all and also said it all for the high rating on this.David MackaVersion: 4.29.0

✓ 🤬Expect to be ripped off and waste your time! I’m deleting this appI received the most ridiculous item from wish. Bad quality is an under statement, it’s a joke!! The jacket literally looked like the result of a sewing workshop for 5 year olds. I’ve never seen anything like it! I’m not kidding when I’m telling you the quality was bad, not only did it have dirt marks and rubbish scraps all over it, it stank really badly and even has a patched up hole from a mistaken cut in the fabric! Instead of ditching the fabric they patched it up with another piece of fabric extremely badly! What a joke! To make matters worse, they refused to refund me the full price. I literally emailed 15 different times explaining in different ways that the refund amount is incorrect. They kept going around in circles as if they didn’t understand or sending me links that didn’t work! The most frustrating shopping experience EVER!!!! After two weeks of communicating with them I have now given up and am deleting the app and will tell my friends to not waste time. Ebay is cheaper anyways! Expect to get rubbish and don’t expect to get a full refund either!! You will keep wasting your time with robotic answers from their customer support which will totally drive you up the wall!.RY108Version: 4.14.6

✓ The negative Reviews are trueI‘ve had problems with items not matching the descriptions that went unresolved, but the latest problem baffles me. I got a great deal on an item and received, not that item, but a letter and “free gift.” The gift was some pillow case with puppy pictures on it- useless to me. The letter explained that due to a quality problem at the factory, my item would be delayed 10 days. Wish, however, marked the item as received on the app once my letter was delivered so I contacted them with the photos they requested of my package and letter. At this point, I had been waiting for this item for well over a month and was hopeful that I would receive it- I told Wish this. However, they immediately issued a refund, which they falsely claim I requested, and have made no sense in my repeated email inquiries with them. They advised me to buy from another seller even though that took my price from $20 to $40 through another “store.” I’ve done that and am still waiting for the item, but in my opinion, wish cancelled my sale and made me pay double without any explanation. Was the first store a scammer? Is the second store really the same scammer as the first? Have they heard of this letter/gift scam? I have bought many things from them, but since they won't tell me what is going on with this, I don't trust them anymore. I told them to help me understand this since I planned to write a review, but they have offered no assistance..IAntwayneVersion: 4.10.0

✓ Don’t use WishThese people don’t even deserve a star. I ordered a purse, Wish uses centimeters, not inches for measurements. When I received it, I realize it’s too small. Contacted Customer Support , here you are asked specific questions that doesn’t even comes close to what your problem is, so you try to make the best selection that may come close to your problem. You have to take pictures of the item with a ruler for measurement purposes. After I went through all of this, Wish CS contacts me and says that the company correctly filled my order, therefore, my problem has been resolved. No it’s not!! If you read the return policy you have 30 days to return your item. The policy says to go to consumer support and click on Return Form, this does not exist, once you click on CS you’re automatically connected with a CS worker and from there on is just a menu of “possible” reasons to select from as to why you’re unhappy with your order. Because the company sent my order correctly that’s it I’m done, there’s no way I can return this one item because according to them my problem was resolved. I order two other items from Wish around May 10, 2020 and I still haven’t received them. They pushed the delivery date back to June 14, today is June 15 still don’t have my items, they’ve pushed the delivery date back again, this time it’s July 4. I may be stuck with a purse I can’t use and I may not ever receive my other items, but I WILL NEVER DO BUSINESS WITH WISH AGAIN!!!!!!!.Grits4girlsVersion: 4.27.5

✓ Worst shopping site everBeware the fine print people. Nothing is as it seems on this shopping site. They try to entice you with cheap products that look amazing, but you have to read every. Single. Word. Don’t be fooled that what you see is what you get. I’ve ordered 4 things from wish, all 4 things took almost 3 months to arrive. The first 3 were different leggings, and none of them fit like leggings should. Their model was clearly a heavily paunched gorilla with wooden legs made from an ornately carved figure head from a Viking ship. I managed to get my money back for all three of these disabled gorilla leggings, but only after a lot of back and forth with an uncaring help centre figure online. There are hidden costs everywhere, and the pictures that come with the items have all been heavily doctored and look nothing like the real thing. How the model wearing these disabled gorilla leggings managed to make them look like they actually fit comfortably and correctly must have taken some fancy editing after the photos were taken..Sumthin@Version: 4.29.7

✓ I GOT HACKEDI’ve been using wish for years but I had one issue that made me not want to use wish anymore. This app can be sketchy after of what i experienced. I got few orders refunded because they couldn’t deliver successfully or couldn’t ship my orders, so they refunded me by giving me “Wish Cash” Few hours later i got a notification from wish but it was all in Russian, I couldn’t read it so i ignored the notification (I thought it was an ad or a suggestion of an item or something) 2 days later I decided to browse wish and i looked in my order history, sure enough there was an order I didn’t even make! I checked the shipping address and it was going to Russia (I live in the United States) From there it all made sense, The person changed the language to Russian and also deleted my address. I was lucky enough to still have access into my account but it was too late for me to cancel the order so I contacted wish support. THEY DID NOT HELP AT ALL!! I sent multiple emails and they sent me the same email over and over saying they want the order number and details and I clearly did everything they ask me to and STILL no help. Overall, I do not recommend using wish, its too risky. I’m not the only one that went through this, there are many reviews out there that people got hacked and the customer service is horrible. I’m never using this sketchy app again..FkthisappbroVersion: 4.27.5

✓ No guarantee you’ll receive your orderThe thing with Wish is you order lots of things for a cheap price and then wait a long time to receive your items. A lot of times you’ll never receive your item at all. It’s hard to keep track of because the “tracking” feature they have is useless. It literally doesn’t track anything. The items never arrive when they’re supposed to. Then you can contact customer support. You’ll select “item not received” the only option after that is “ask for refund” or “continue to wait” well even though you’re telling them you never received the item they do nothing. You would think so but no. So when you contact them again because you never heard back they will say you have 30 days to request a refund from the expected arrival date and you’re too late. You’ve lost your money. So even though you contacted them within 30 days to tell them you never received the item you can’t get a refund or your item because it’s been more than 30 days. So it’s a good deal if you get your items but good luck. I have never had a company be so terrible about delivery and customer service after the items are not delivered. After too many undelivered items I’m no longer a Wish customer..QuinniquinnnVersion: 4.7.0

✓ LIMITED ITEM IS A SCAM AND THE ACTUAL PRICE IS NOT THE ONE ON DISPLAYAny of the £1 item on the app is a scam. You will never get your product and you will never get your £1 refund. I have ordered many times for £1 items and none of it went thought and I did not even get even my one £1 back as refund despite contacting their support team. Ordered a digital thermometer and they have sent a wrong item and never had my refund back again even after contacting support team. You will have to wait for your products for ages as it all comes from CHINA. When you click on their sale items its not their actual price when you buy them and you have to pay for SEPARATE SHIPPING FEES for every SINGLE item even if you are ordering 2 pieces of the same item. (Example: coat on the app says £12 when you tap buy it was actually £25 and additional £3 for shipping; if you want that same coat one SMALL and one LARGE you’ll have to pay £6 for shipping). And you have to wait at for 1 month or more for any products you ordered..AngelSnow0408Version: 4.35.1

Wish: Shop and Save works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Wish: Shop and Save.