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Surfer Magazine App Complaints & User Negative Comments 2024
Surfer Magazine app received 27 complaints, negative comments and reviews by users. Have you ever had a bad experience using Surfer Magazine? Can you share your negative thoughts about surfer magazine?
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Surfer Magazine for Negative User Reviews
✓ Loyal customer, but no respect?!Love this magazine and have been a subscriber of the paper form for years. But your going to tell me now I have to pay more!? I'm happy you're finding a larger audience, but why are going to really burn the subscribers that were reading before the iPad was invented? I have no choice but to cancel my paper subscription. Thanks!.Version: 2.5.7
✓ Unusable!I really want to love surfer on digital newsstand. But with this most recent update, I am severely disappointed. First. The scaling of the app makes extra real estate on the 6+ completely unusable. Second. When trying to zoom in for a closer look at the amazing photos all the images are SUPER low resolution. This was not the case on previous versions. Please fix scaling and image resolution and I will gladly 5 star this app. Otherwise it's back to the real newsstand..Version: 4.4
✓ Paper subscribersI am currently a paper subscriber and would love to be able to use the subscription i payed more for to be able to use the digital edition and not have to pay again. I do like the fact of the paper in your hands but it would be nice not to have to carry around this big magazine all the time. Please give us at least a discount or have a way we can get the magazines.Version: 3.0.12
✓ Keeps getting worseHorrible graphics when you zoom in pictures or simply resize the page. Makes me wanna go back to print..Version: 4.5
✓ UselessFroze the first time I opened it, then tried again and would not even open..Version: 2.5.5
✓ Does not work at all - save your moneyThis app does not work at all. Even deleting and reinstalling will not let you download any issues of your subscription - it does not recognize you as a subscriber at all. The app is completely broken and does not work...period..Version: 5.2
✓ App is ruinedResolution on the pictures is now ruined by the update. You can no longer zoom in on the amazing pictures for great detail, they are all pixelated. I used to read through every page and now I don't even use the app anymore because the new format makes the magazine unreadable. Please go back to the old format this new update is awful..Version: 4.5
✓ New updateUpdated the magazine today on my ipad3 and now the app doesn't work at all. Please fix ASAP!!!!.Version: 3.0.10
✓ Don't buy a subscriptionMy subscription doesn't work. It's a waste of money!.Version: 3.1.4
✓ Unstable and unusableOkay, so I originally gave this app one star but recent updates and customer support appear to have things back on track. When it works, the app is fine - it allows you to enjoy the magazine and makes navigating easy. That said, I’ve been an online subscriber for a long time and the glitches I’ve experienced suggest that the app was never ready for market. As an iTunes subscriber, I shouldn’t need to contact customer support twice just to be able to access the product. If this app remains trouble free, I’d happily give it four or five stars but it’s early days for the latest version!.Version: 5.2
✓ UpdateSame here. Did the update now it won't open. Why did I do the update??.Version: 3.0.10
✓ Used to be goodIt was worth the price when the pages fit to the full screen of the phone. Since the update ot doesn't fit the full screen anymore and it's lower quality.Version: 4.5
✓ TerribleThis is hands down the worst update of any app I have ever used- the titles are great, the app is a disgrace!.Version: 4.4
✓ Can't find a magYou can't even find the recent mags on this app, sort it out!?.Version: 2.5.8
✓ Doesn't workArrghh. This F'in app does not work. Come on people - all I want to do is read my surfing magazine and this app won't let me do it.Version: 4.5
✓ Go somewhere elseCustomer service is literally nonexistent. No one will respond. No one cares if something doesn’t work. So long as your check clears! I’ve been paying for a subscription for three months and haven’t received anything. Not a single magazine. No phone call. No email. No log in. When I got someone on the phone (who happened to be a supervisor) they acted like it was my fault..Version: 5.2
✓ Active subscription but can’t get any issue newer then fall 2020Help.Version: 18.0
✓ Not worth itI already have a subscription but they make you pay for the digital version. Come on.....Version: 2.5.7
✓ Doesn't workThe company emailed me saying that they are aware that the app is not working for many people who bought the subscription but, as I purchased it through iTunes, it is not their responsibility to reimburse me. Looks like I'm out $9.00..Version: 4.12
✓ Doesn't workUpdated and now can't open.Version: 3.0.10
✓ BrokenPaid for a subscription and it worked for a while. Now the app just show one page that says TEN - The Enthusiast Network. No other error message, navigation or instruction. Just left me hangin'..Version: 4.4
✓ Broken nowDid the update, iPad 3, broke. Just a black screen with a blank title bar..Version: 3.0.10
✓ Same Here.Subscriber as well. Updated today. App doesn't open now. Please fix..Version: 3.0.10
✓ Fix it please!!!Updated and now black screen, you guys need to fix this so we can see the issues we subscribed to. Taking way too long..Version: 3.0.10
✓ Should be included for print subscribersThis looks like it could be great app but fact it's not included free for print subscribers is cheap and disappointing..Version: 4.12
✓ Stopped workingIt was never that great of an app to begin with because it’s not formatted properly and you have to zoom in to read articles and see pictures properly. But it was still worth it because you could access Surfer magazine content if living abroad. But at some point it became impossible to sign in to access the magazines you’ve paid for. When you try it says restoring purchases will just take a few minutes and then never restores anything. I called customer service but was told there is no digital subscription for surfer magazine, they recommended asking credit card to dispute charge..Version: 5.2
✓ Updated and now nothingTook the most recent update and now I get nothing but a black screen and white title bar. I want my issues back!.Version: 3.0.10
🙂 Surfer Magazine Positive Reviews
Surfer Magazine works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Surfer Magazine.
⛔ Surfer Magazine Problems
