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Men's Journal App Complaints & User Negative Comments 2024
Men's Journal app received 38 complaints, negative comments and reviews by users. Have you ever had a bad experience using Men's Journal? Can you share your negative thoughts about men's journal?
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Men's Journal for Negative User Reviews
✓ App does not work. Tech support is useless.Purchased 2 year subscription. Can’t get any assistance..Version: 17.2
✓ Can’t read the bottom of the pagesWith the way the app is designed, the bottom of 5he page is now blocked by the page directory. This flaw makes it impossible to read the article.Version: 19.1
✓ What are we paying for?It is July, and there are three iPad issues in 2020. Are you a bimonthly magazine?.Version: 19.1
✓ TerribleThis is the worst mag app I have used. Must “find account” each time open app. Cannot make account changes through app. Terrible..Version: 17.1.3
✓ Bad App...bought yr subscription and no issues!Beware. Should have read the other reviews. Bought in-app a 1 yr, have my itunes paid receipt but no issues were available to download in the app. All showed price as if I didnt buy a subscription. (Yes I restored purchases, exited and reentered, and even deleted and re added to newstand). Went to App Support...none, page no longer works..Version: 1.2
✓ App AWFULLY poor function; magazine greatI've had a subscription to MJ , print and digital for over 4 years. The mobile app has always had problems with missing issues or not recognizing the subscription. This version is a NEGATIVE 5 Stars. I will most likely NOT continue the subscription because of the poor customer service and no 1-800 contact to have immediately fixes to their failures. This version doesn't recognize my account #, address, name, and deleted all previous issues on the old iOS version. That's practically theft. Disgusting business management totally out of touch with where one would expect a magazine with a header that says " Style and Design". Go back to clay tablets and sticks. Very sad to see this but enormously infuriating..Version: 16.7
✓ I already bought the print subscription!Okay, Men’s Journal (and Wenner Media in general): I’ve already paid you for a subscription to the print edition. So I see that you have a “digital edition” — apparently just scanned images of the pages I already bought from you. I’m willing to download your app, and start viewing the pages on my iPad, which saves you money. So why would you expect me to pay a second time for the same exact content that I’ve already bought from you once? If your business is built around mailing printed pages around the country, you should think about making a serious effort to transition your existing subscribers to digital. This app, with its ridiculous “pay twice” policy, isn’t it..Version: 1.2
✓ Does not workI cannot get current magazine to download.Version: 19.1
✓ Problem not fixed...STILLI have tried on numerous occasions to get a problem fixed. My June magazine is a repeat of April/May and there is no July magazine....Where is my July edition....where is my August edition?...is anyone there?.Version: 19.1
✓ Great Magazine lousy AppMen's Journal is shooting itself in the foot because of the App. They have great content but I have constant issues with the App usually with the download failing. Sometimes the fix is deleting the app and reinstalling. Sometimes, like the last issue, nothing works. I can recommend the magazine but get a paper subscription, forget the app. It is too much trouble and the tech support is clueless..Version: 2.1
✓ Love the magazine, the app is terribleDo not get a digital subscription. It appears you can only view in one orientation, portrait. It takes forever to download. Chokes and will not restart. I have had to delete the app and re-download to un-freeze it. It does not appear to recognize my email address, even thought I am logged in. This app needs serious, serious work to be up to par with other magazines..Version: 1.3
✓ They don’t update their magazinesI have a subscription through iTunes. The latest edition is not available (April 2020). I contacted the help desk for the app, they told me to contact the publisher. I contacted the publisher help desk, they read from a script that said nothing about subscriptions through iTunes. I contacted Apple, they told me to contact the app developer. No one is responsible and looks like I paid for a subscription for nothing..Version: 19.1
✓ No Longer SupportedI was told by Men’s Journal that this app was no longer supported..Version: 19.1
✓ A bad app made worseThe Men’s Journal app has always been problematic. Content was slow to load and purchased were unrecognized for hours sometimes. But this new version takes that weak app and makes it FAR WORSE. Paid accounts are lost or at least not acknowledged and all content deleted. Slow loading has become no loading..Version: 16.7
✓ Incredibly behind on getting issues on appIt's nearly January and the November and December issues still aren't on the app. Going to cancel and go back to hard copies..Version: 18.1
✓ Can't download issuesI can't download any issues. Follow their steps to restore and it doesn't work. Have sent them an email and have not received any response..Version: 2.4
✓ Rip off for print subscribers. Try Men's Health instead.I agree with all of other reviews. Wish I had read them before I wasted my money. Ridiculous that I bought a year print subscription and I do not have access to the iPad edition. I will be canceling my subscription and you will get $0 from me. I recommend that everyone buy a subscription to Men's Health instead. They definitely care more about their subscribers and allow free iPad access with their print subscription..Version: 1.2
✓ Great magazine, horrible appMagazines wonder why their subscriptions are sinking and yet Men's Journal (along with most magazine apps on Apple) are buggy messes. And their customer service is awful, always sending automated responses that any problem must be handled by Apple. Apple, of course, then responds that the magazine app is responsible. So, in my case, that leaves me with a year subscription I paid for yet the magazine won't download unless I pay for the issue. And am I the only annoyed that the page isn't saved when you leave the app? Everytime you go back, it goes to the cover. It used to not be that way. You'd think apps would get better, not worse....Version: 2.4
✓ I love the magazineI am a big fan of the content. I have liked this magazine for years. I am not fully sold on the e version yet but keep trying. i miss the print in hand feel but not willing to pay twice..Version: 1.3
✓ Bad AppI have a subscription but the latest magazine issues never seem to download. Frustrating!!!.Version: 19.1
✓ No longer adding new issuesI always read the magazine through the app and enjoy the content. But for some reason they have stopped adding new issues as of April 2020. So now am paying for a subscription without getting the content, not ideal..Version: 19.1
✓ New month never appearedIt’s the middle of the month and still have not seen April addition downloaded in the app. Subscription renewed December 2019..Version: 19.1
✓ Not Great. Issues show up late, if at allIssues usually don’t load until well after they should, if at all..Version: 19.1
✓ Men's Journal appJust terrible. How difficult can it be to write a program for an app that actually works. I have a similar issue with another magazine app, "Autocar U.K.", getting locked out of my subscription and having to reinstall every three issues or so. However, the WSJ, New York Times and Daily Telegraph apps never skip a beat, so it is possible to get this right. I have cancelled auto renew on both these magazines. A full refund would be nice but I'm not wasting any more time dealing with these people. I have now purchased more expensive subscriptions with Zinio, leaving the balance of my subscriptions here dead in place, unreadable..Version: 17.0
✓ Terrible appLove the magazine, hate the app! This app is so confusing and constantly acts as if you have never opened the app and you are not a subscriber. I have found myself having to re-download the app several times and then you also have to figure out where you downloaded it from, direct, iTunes.....wait for the paper copy in the mail, you will be much less frustrated..Version: 2.1
✓ App does not work properlyEven though I purchased a year long subscription through 2018, I cannot view the last 2 issues. It says I need to purchase a subscription. But then when I check the subscription status, it says I have a subscription through May of 2018....Version: 2.4
✓ Oh tha uld dayzUsed to be a really guud mag...kinda lost somethin now 🤔...on tha fence bout resubin when it comez duu.....maybe so....Version: 19.1
✓ App crashesUnable to read magazine. App crashes after tapping read button..Version: 17.0
✓ Slow to get the latest issue.The latest issue normally doesn’t hit the app until a week after you receive an email to let you notice that the latest issue is out..Version: 18.1
✓ Old app much easier to navigateThe new app is closer to the actual print magazine (continuing articles on later pages, etc.) instead of having the information the way it was previously; like flipping pages in an article vertically and between articles horizontally. The print also seems to be much smaller and I have to magnify the text to read it without getting a headache. I love the magazine, and I don't want to continue print (for environmental reasons) so I will have to deal with it..Version: 2.4
✓ No issuesDo not get this app if you are a print subscriber. You will not be able to access live issues after a few months. Have gone to customer service many times an no response. Buyer Beware!.Version: 18.1
✓ Needs to be developedThis app does not allow you to read and interact with magazine. It does not remember where you leave off last time your reading etc. Now i remember why I canceled my subscription before. Waste.Version: 19.1
✓ Worst app ever - does not workI have subscribed for a year digitally and cannot access any issues. I even tried to purchase again a single issue for September and was not allowed access. I have been charged for all the issues and cannot access the magazine. While I enjoy the magazine the lack of customer service help in using the app to access it has turned me forever. Do not pay for digital access you won't get it but you will get charged!.Version: 2.4
✓ App Never WorksI have a monthly subscription a pay for a year in advance. The app never works! I always try to restore previous iTunes purchases but it still wont download. I delete and re-download the app, but it still doesn't work. Time to try to get my money back..Version: 2.2
✓ Shockingly bad - have to wait weeks to months for current issuesMen’s health needs to find new publishers In this digital age not being able to provide timely production should result in firing the team responsible and finding a team who can deliver The fact this is not resolved shows a lack of leadership oversight and attention to detail.Version: 19.1
✓ AwfulI cannot believe in 2018 people would rate this app high for mobile digital journalism. It’s not worth downloading for free and certainly isn’t worth paying for.Version: 17.2
✓ The absolute worst.....If I could give this app a negative star, I would. At a minimum, I would expect to be able to download each month's issue as part of my subscription. Apparently that is too much to ask. When I asked the publisher why I couldn't download content I paid for, they said contact iTunes. When I contacted iTunes, they said contact the publisher. So, now I have an annual subscription that provides zero content. Big thumbs down!.Version: 2.4
✓ Good before, bad nowBefore the app let you navigate the articles like it was designed for mobile reading. Now it is just like a pdf file. Hard to read with too tiny type and so not worth the subscription cost. Stick to the print version..Version: 2.2
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