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Uncut Magazine App Complaints & User Negative Comments 2024
Uncut Magazine app received 47 complaints, negative comments and reviews by users. Have you ever had a bad experience using Uncut Magazine? Can you share your negative thoughts about uncut magazine?
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Uncut Magazine for Negative User Reviews
✓ Won't workI can't get this to open, even though I'm a digital subscriber..Version: 5.1.0
✓ New AppYou will see from below the dangers of updating this App. However, Pocketmags have helped me to get all my past purchases back. I cannot praise this team enough. Difficult situation because of App Store policy, but they made it work. Thanks guys. I would rate 5* for the service, but clearly 1* for the problem. Therefore I am amending my review to 3*. Do not under any circumstance update. Spent hundreds of pounds over years (at least) and all under threat. Cannot find word to express anger and disgust (I can, but can’t print it). I echo what everyone else has said. Even if you don’t care about ripping off customers. At least realise that this is the end if not resolved. Nobody is foolish enough to fall for this twice..Version: 6.0.6
✓ Shockingly BadI can’t access the issues I’ve paid for as the app asks me to sign into my Apple account but provides no way of doing so. Needless to say that my emails to Pocketmags have gone unanswered so I’ve cancelled my subscription..Version: 6.0.6
✓ App update blowsAfter this update — newowner? — all downloads deleted. Restoring one issue at a time is painfully slow..Version: 7.0.0
✓ Bad Tech SupportI have tried to contact tech support but they don’t answer my emails. I’m trying to open the content that says you need a subscription to read. I set up my subscription but still can’t access the content. Luckily there is a 30 day trial period. I will cancel if I don’t hear anything back..Version: 6.0.1
✓ In need of helpHas anyone yet had any joy in downloading this new app without totally losing all their old copies? Is my only option to cancel my on line subscription and start buying a hard copy every month again?.Version: 6.0.6
✓ Low resolution, slow loadingHard to believe this isn't Retina-ready yet. Ponderous download...you're better off with the (cheaper) Zinio version..Version: 3.0
✓ Doesn’t workCan’t sign in to access my subscription. Instructions/user help is vague and difficult to fathom. Badly needs sorting before the old app is deactivated. Really poor I’m afraid..Version: 6.0.6
✓ BoringTerrible layout - need to zoom in to every page to read it. Loooooong articles about crappy has-been bands. Not worth the subscription..Version: 4.0
✓ Great mag, bad appI've enjoyed content for years but I'm canceling. App won't accept my sign on. No tech support. I'm out.Version: 6.0.1
✓ Awesome Magazine. Horrendous AppUncut has been my favorite music mag for a long time, but finding on the shelf of the local bookstore or newsstand was always problematic. The app was my salvation...for about three seconds. The app rarely recognizes my subscription, and even when it does I often can't download the new issue until about 10 days after it's first available (kinda defeats the purpose of a subscription). After you download an issue, the reading experience is nothing short of awful. Each page takes about 10 seconds to render, and if you zoom in the text is often fuzzy until it renders a second time (which sometimes doesn't happen at all, so you're stuck with fuzzy text). I'm canceling my subscription and checking out the Zimio experience to see if it's any better..Version: 3.8
✓ Recent update crashes the appI can’t get in. Somebody help. Please..Version: 6.0.6
✓ Image quality too poor to read on iPhone 11 Pro MaxAt time of writing, I have the biggest, highest-res iPhone screen there is, and when I make the text big enough to read, it’s so soft and blurry it gives me a headache. Went right back to Apple News+ to check I wasn’t going blind, and even the content where you blow up print layouts is crystal clear. The mag’s content is good, but this app fails in its only task, I’m afraid. (Tested with June 2020 issue with Prince on the cover.).Version: 6.0.6
✓ New app won’t allow access to subscription issuesOld app worked great. New app not so much..Version: 6.0.6
✓ New Update Wiped Out My iTunes Subscription CopiesThe November 2019 update completely wiped out my subscription with iTunes. None of those issues are available anymore. I’ve tried restoring 20 times to no avail. It only restores the Special issues that I previously purchased through the app. A complete disaster of an update. So mad!!!.Version: 6.0.6
✓ AvoidI like the mag but the app is worthless. Constant troubles signing in and zero support from Apple or the publisher. Think twice, even if you're a fan of the mag..Version: 4.0
✓ Great mag, outrageous pricing for back issuesI love the magazine. It is your typical English rock mag where, for the most part, you get a story per page. The stories are great and the type is easy to read with great photos. I would buy back issues and subscribe to this magazine if their back issue pricing was fair. Now, with a PHYSICAL magazine, back issues cost more as time goes by because they become more rare, take up space, need to be archived, etc. But there is ABSOLUTELY NO REASON WHATSOEVER for these people to charge more money for DIGITAL back issues!!! It is completely outrageous over pricing, and I will not support it in any way. If they make their back issues the same $3.99 price of the current issue, then I will buy it and raise this to 5 stars..Version: 3.6
✓ Great content...butFantastic content, especially music reviews unfortunately the app design is essentially a PDF and very clunky to work through..Version: 3.7
✓ My reviewAs a near 65 year old...too much repetition. Look at your covers and their related stories per annum: about 50% are the same over and over whether tied to a publicist’s tie-in to some re-issue or otherwise. Notwithstanding the attempted irony in your lead-ins there’s only so many times I can read about one’s “theories on politics and religion” (a nod there to R.D. Davies) If it weren’t for the reviews allowing this elder geezer a chance to hear what’s new out there I’d drop you like a bad habit. And hey, for those of us who receive this rag digitally....WHERE’S MY FREE MUSIC?!? Love & kisses. LF.Version: 7.1.0
✓ Lost all purchases after updateAfter the latest update, I can no longer access my previously purchased iTunes subscription issues. I have gone through the Restore Purchases process multiple times with no errors reported and deleted and reinstalled the app, but still have no access to any issues..Version: 6.0.6
✓ Does not LoadThis new app just won’t load properly, I do currently subscribe via iTunes and it won’t work. Please sort this out. I have just tried again and the editions will still not restore......Version: 6.0.6
✓ Unusable with iOS 8IOS 8 is live and the program is useless. No way to restore or access ipad/digital purchase. Signing up for account succeeds (who knows why) but no issues can be accessed. They need real programmers. The content is great if and when you can read it..Version: 4.1
✓ Great mag but very basic app.Fast download and clear reading even on an iphone. But no added features such as ability to bookmark a page or save av article..Version: 3.6
✓ Doesn’t Work.Please get this app to work. I’ve lost all my previous purchases ~ including specials..Version: 6.0.6
✓ Love Uncut but this app is uselessI’ve subscribed to Uncut magazine for over 2 decades now. It has pretty much defined my taste in music and helped me to discover so many artists. The previous app allowed me to read through back issues of Uncut, that I had bought physical copies of, on my iOS devices. All this new app does is send you to a sign in page for Pocketmags. Opening a Pocketmags account does nothing but get you put on a spam mailing list. My library of Uncut back issues has now vanished, and there appears to be no way of re-adding them. I don’t know why they couldn’t just keep the old app going, this new one is useless..Version: 7.0.14
✓ MRGreat articles and reviews, but awkward to use. In each issue one page loads but changes quickly to a questionnaire page asking for your personal info. Even after filling in and submitting the info the page will not load to allow you to read it. If I purchase the magazine I should not have to submit this..Version: 4.2
✓ Close, but not quiteI love Uncut Magazine, and have been a print subscriber for years... and I had high hopes for their first foray into iPad... however, it's not quite there. The text is not optimized for the new iPad's retina display, so text is jagged. You can't easily zoom in on a page (no pinch-to-zoom) -- you have to double-tap for a zoom to occur -- and your double-tap better be quick. I prefer to be able to pinch to zoom to my desired enlargement. I think this will be a much better app when they update to correct these two flaws..Version: 1.0
✓ Update of updateNew November 2019 update wipes out your issues and problems remain after deleting and reinstalling the App. Don’t bother contacting help email. I have not received any replies after numerous emails..Version: 6.0.6
✓ Does not restore !This new app does not restore previous purchases made via iTunes. Deeply disappointed! Sort it out please!.Version: 6.0.6
✓ App is too buggyYou think you are getting a deal because in the US this magazine costs $10 (but you get a CD) and you can download the magazine for $4, but that would be $4 wasted. Trying to read the magazine on line is just too frustrating. Some pages are blurry and never clear up.. App frezes. If you like this magazine, and it is one of better ones, forget the app and just buy the darn thing..Version: 3.8
✓ Useless appHave lost my previous purchases using the new uncut app. Before you close down the old app why doesn’t uncut sort out the garbage which is its new app..Version: 6.0.6
✓ New AppDoesn’t seem to work on iPad or iPhone ... hope you’re getting a fix ? Going round in circles with pocketmags , keep telling me to reinstall .... it doesn’t work how many more times do I need to tell you ? Are you going to refund all the issues I’ve bought ?.Version: 6.0.6
✓ What Now?Used to be fine. Now I can no longer access any of my previously-purchased issues. Why? Stay away from this..Version: 4.0
✓ Try testing new apps!As others have reported, the restore purchases does not work..Version: 6.0.6
✓ Love magazine, app not so muchDoesn't update new issues or recognize my subscription.Version: 3.1
✓ Subscription lapsed, upon renewal, all back issues gone?Was under the impression that digital issues one had paid for would never be lost. But upon having to do a factory reset of my iPad, all my back issues were lost and the Uncut app does not see to recognize my log-in history..Version: 3.7
✓ Should be pulledAs noted by others, the app has become unusable and has caused me to inadvertently purchase items already purchased. The publisher refuses to assist in the resolution of any problems. Apple should remove the app or force the removal of the app until fixed..Version: 4.1
✓ OkReal disappointment that the traditional free cd is not included in this format..Version: 3.1
✓ BuggyShuts down, freezes randomly. Very touchy, creates bookmarks as you navigate the page. Needs a lot of work..Version: 6.4.0
✓ ReviewHave been a subscriber for over 8 years. With this App I cannot read previous editions. App does not restore. Have followed advice received from help desk and still not restoring. Please fix.Version: 6.0.6
✓ Great magazine. Mediocre appIt used to be easy to access past purchases and but new issues. Now, however, it won’t allow for new purchases. Irritating and frustrating..Version: 6.4.0
✓ Can’t buy/subscribeTrying to buy a single issue or subscribe and can’t :(..Version: 5.1.0
✓ Uncut - The Band issueIt's basically a photocopy of the magazine - minus the first two pages of copy (pages 38 & 39) of the cover story on The Band's Music From Big Pink (the reason I bought it). The best publications will be full electronic versions of their print relatives - with audio recordings, movies, picture galleries and more, like urls to sites with more or related info. This isn't there yet. One thing that's right is the price, $3.99. Previous issues at $6.99 are too steep for simple scans of the magazines without the CD..Version: 3.6
✓ Back IssuesWith the new update I’ve lost all my back issues and there’s no help or support..Version: 6.0.6
✓ App crashes the App Store until rebootAfter installing I was unable to update any apps on my IPad and the App Store says this app isn’t installed. The only way to resolve is to reboot my IPad. The App Store will then work again until the app is opened. I have tested this several times to confirm that it’s not a coincidence..Version: 6.0.6
✓ New app a flopRestored purchases required . . . did so, but still can't access previously purchased issues I.e. It prompts me to purchase them again and locks me out of them..Version: 6.0.2
✓ Great content, needs better navigationI've been reading Uncut Magazine since it's inception. It's honestly my favorite music magazine out there. And though the electronic version looks great on the iPad, there's no navigation or TOC to get around to different parts the magazine. I hope this is something that they improve upon in the near future..Version: 3.7
🙂 Uncut Magazine Positive Reviews
Uncut Magazine works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Uncut Magazine.
⛔ Uncut Magazine Problems
