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Sarasota Herald Tribune App Complaints & User Negative Comments 2024
Sarasota Herald Tribune app received 30 complaints, negative comments and reviews by users. Have you ever had a bad experience using Sarasota Herald Tribune? Can you share your negative thoughts about sarasota herald tribune?
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Sarasota Herald Tribune for Negative User Reviews
✓ Good read; poor serviceIt’s the right paper for Sarasota and environs but very difficult to subscribe to with no live local contact and a limited web system..Version: 6.10.0
✓ Great When It WorksThis platform is not totally reliable. I hate getting up and trying to read the paper and it just isn’t there. Never have this problem with other media apps..Version: 7.1.2
✓ Sarasota Herald e-newspaperThis software upgrade is a waste of time to try to read. The old version was easy to change pages, read the articles and get the news efficiently. The new upgrade locks up constantly, jumps to numerous other pages by itself, ads pop up constantly while your trying to read an article, the turn page button works half the time. Most of the time an ad slides from the right or the tab button is hit and jumps you to another section of the paper so you have to flip back through pages to get back to what you were reading. I’ve been struggling with this garbage software and I have no choice but to cancel my subscription since this paper refuses to fix the problems with the e-newspaper.Version: 7.5.1
✓ Very poorExtremely unstable constantly crashing awkward interface must be improved. Today I can access USA Today but not the Sarasota Heraldwhich is the only reason why I continue to put up with the aggravation. I have plenty of access to STABLE news sources National and World. It is imperative to have the local and regional reporting for an informed opinion about the world we live in especially since state and local governments and entities affect lives intimately. I think you have a duty to your generally excellent newsroom to support them on their mission to your readership..Version: 7.5.1
✓ So many adsWhen scrolling through the articles, the screen keeps bouncing around as the ads load making it very annoying to try to scroll through without losing your place.Version: 7.0.4
✓ Worst news app everI have subscribed but it never recognizes my subscription. It may last a day or two but then it keeps asking me to subscribe again. Absolutely ridiculous!.Version: 6.12.5
✓ Hangs up multiple times dailyEvery day the app hangs up, usually while reading a specific article in the e-newspaper, sometimes when browsing the e-newspaper. Cancelling the app and reloading fixes it temporarily until it happens again..Version: 7.3.3
✓ Misleading subscription controlRight in the app it states you can control your app subscription but you can’t. You must call during business hours. This app needs to be updated to reflect the fact that you cannot control any part of your payment or ability to pause or cancel your subscription via the app. Calling to cancel tomorrow..Version: 6.12.5
✓ Not user friendlyThis app is difficult to use when in e-newspaper mode. You do not get the entire article when you try to select it. I am unable to amend the settings to make it more amenable to my needs.Version: 7.0.4
✓ Show old newsSeems to reshow the same articles day after day. There is no way to only view unread articles or to tell it to only show today’s articles. I keep trying this app, hoping to like it, but keep going back to the web version of the paper..Version: 6.8.1
✓ Constant login problemsOver the time I’ve attempted to utilize Herald Tribune app I have incurred constant ant frequent login failures using iPhone stored passwords. Now attempting to delete my HT account and re-establish it to see if the account and the app will then connect. Another hassle..Version: 6.4.0
✓ Remove the ads!The pop up advertising and prompts to tailor ads is beyond obnoxious. I used this app for a grand total of 5 minutes but will be uninstalling it due to the inability to disable ads for a newspaper subscription I already pay for!.Version: 7.0.4
✓ Pay to use? NO THANKSThere’s a world of free and reliable newsfeeds. To ask for an annual subscription is outrageous..Version: 6.4.0
✓ GodawfulIf you want to jack up your blood pressure put this app on your phone. It’ll give you a clear vision of why Gatehouse wants to lower their readership count in Sarasota. Can’t you get on it but while it says you haven’t paid, the rain of ads is non stop. And don’t think Customer Service can fix it. Amazingly attitude in the face of real news outlets that work effortlessly. Don’t add THIS LOSER! There ARE local news feeds..Version: 6.12.3
✓ Terrible performanceConstantly freezes, difficult to navigate pages as it doesn’t recognized touch directions on an IPad. Frustrating..Version: 7.1.2
✓ App doesn’t workI subscribe to newspaper delivery and with that I am supposed to get the digital content, but I can no longer access it. Even when signed, I still hit a paywall to subscribe. I’ve reached out for help on this matter and they said they fixed it, but they didn’t. They’re about to lose a customer..Version: 7.0.4
✓ Impossible to cancel after trialThere is no way to cancel other than calling your credit card after the trial ends.Version: 6.12.3
✓ Frustrating appI understand that this is a small turn on low fever that, presumably, is doing its best to enable E subscribers, do enjoy reading a newspaper. However, at first glance, I am finding it impossible just to get some reason format and I can read on my iPad. Hopefully I will be able to figure it out, eventually..Version: 7.3.2
✓ Not a fan of the updated appThe updated app requires you to flip each page of the newspaper. But initially, the page is in shadow, so you must X it out to reveal the readable paper. And the print on an iPhone is smaller than it needs to be. It is much too small to read an article from the page, so you must click on the article, then X out the shadow to read it. That is not an improvement over the previous version of the app. Why did you make reading the newspaper more difficult?.Version: 7.1.2
✓ I hate the new viewI liked this app and the paper when it presented the paper in its original form. Now it’s just like any other news service. If there is a way to get the old view back I have not yet been able to find it..Version: 6.5.9
✓ Poor user experienceI’m a subscriber. I’ll click a headline which takes me to the article. I’m reading when I get a pop-up inviting me to subscribe. Being a subscriber, I’m annoyed. To get past this pop up, I click “subscribe.” It jumps me out of the article I’m reading, back to the home page. Now I have to scroll to find the article I’d already started reading. Instead of writing a review, I tried first going to app support. But that’s more like an FAQ. Ugh. Fix please..Version: 7.0.4
✓ Not news, biased opinions!Being from Florida I wanted to keep up with current issues in my home state. I have been reading & following articles & it is very clear the article are OPINIONS NOT FACTS! Deleting the app now! Report the NEWS, keep your opinions to yourself!.Version: 6.12.5
✓ Worst app out thereEvery time they make a change you have to delete the app and reinstall. They tell you you have to subscribe even though you already are. This app is an embarrassment.Version: 6.8.1
✓ What happened to my paper?I’ve subscribed for a few years yet now when I open the HT app it restricts my access to articles. Some I can see and read yet others it wants me to subscribe to. I’m already subscribing! It even recognizes me when I open the app but things go downhill from there. The app doesn’t let me check my subscription status, so I have no idea what’s going on. I can still read the HT by opening the e-mailed edition but that’s a hassle. May cancel for a few weeks and then resubscribe at the lower rate they advertise to me..Version: 7.5.1
✓ DisappointingThis app is limited in the news articles it shows. I was unable to find an article that I know is in the paper. There is no way to search for a specific article. The other app for this newspaper is more complete..Version: 6.5.8
✓ DeceivingVery unethical and deceitful to offer a 6 mo digital membership for .99 cents and then charge the consumer $9.99 for one month instantly. I will fight your unethical business model. You will never get my business again..Version: 6.8.1
✓ A day lateIf it was not for the puzzles and a bit of local news, you would have been history months ago. Reading local news about Palm Beach, Jacksonville, etc. when you live in Sarasota is just not relevant. Also, your persistent left wing bias is offensive. You guys would not know fair and balanced if it hit you in the face. Robert Bennett.Version: 6.12.5
✓ Old newsI have the digital version of the Herald Tribune. Recently, the Newspaper went to two day old news. Why would I want to read Sunday sports scores on Tuesday and Monday news on Wednesday after I’ve heard all I need to know on TV. The only reason to keep the Herald Tribune is the puzzles and cartoons..Version: 6.12.5
✓ App Still Needs WorkIt’s obvious that the owners of the Sarasota paper don’t want to invest the money in order to deliver an app that works. It’s still has trouble recognizing my account. Works on the other app and on the website but not on this app. Time to revisit the next sprint and get something’s that works. Perhaps try to talk to other newspapers that have actually figured out how to deliver news through a phone/tablet application. I want to support local journalism but the owners of this paper make it oh so difficult to justify doing so..Version: 6.4.0
✓ Terrible customer serviceReceived a subscription promo and tried to sign up online but kept getting credit card errors (despite trying on multiple devices). So I called and spent about 20 minutes on the phone with someone that had a very thick accent trying to convince him to give me the exact same promo I had received in my email. Eventually he finally agreed to the promo and now 2 days later, I have not received any confirmation emails. I guess they really just don’t want my business..Version: 6.12.3
🙂 Sarasota Herald Tribune Positive Reviews
Sarasota Herald Tribune works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Sarasota Herald Tribune.
⛔ Sarasota Herald Tribune Problems
