1.3
1.34058 star

Total 51 Negative Reviews

HealthyNow App Complaints & User Negative Comments 2024

HealthyNow app received 51 complaints, negative comments and reviews by users. Have you ever had a bad experience using HealthyNow? Can you share your negative thoughts about healthynow?

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HealthyNow for Negative User Reviews

Inaccurate step counts; No longer maintained?When pulling updates from HealthKit, HealthyNow inflates my step count greatly. It’s too bad because this app’s connectivity with my work’s wellness portal makes it really convenient to send my steps in automatically. It appears Cerner no longer maintains this app. The last App Store update was more than 4 years ago..Version: 4.0.1

Enjoyed it Until the Step Tracker StoppedI have enjoyed this app. I wish there was a way to add in a food item in the calorie tracker. That feature can feel a little limited but I made it work. I haven’t been able to use the step tracker for a long while now. I uninstalled and reinstalled the app but it wasn’t fixed. Any help would be most appreciated. ☺️.Version: 4.0.1

Just the mobile web siteThis app just appears to be the mobile web site. Where is the HealthKit integration to automatically import my steps?!.Version: 4.0.1

Can’t find food on listFirst day to enter breakfast and couldn’t do it. Couldn’t find the foods on the list and there’s no option to scan or add by calorie & nutrients. Good idea, but useless without a decent food list..Version: 4.0.1

Will this ever be updated?I called the developer company over a year ago and was told that it would be updated by the end of 2018. It's now approaching 2020. But no update. This app needs serious updating. It's been over a year since the last update. Developers, there are new screen sizes with new iPhones and FaceID. Also, please add recognition for more than just steps and weight from HealthKit, but also workouts in Apple Health..Version: 4.0.1

Terrible app. Bugs galore. Need to get some new developers on it.Rough app. Boots me out, won't let me log exercise, doesn't sync well, not user friendly or intuitive..Version: 4.0.1

AtrociousThis app has horrible searching algorithms. Apparently the only food that can be eaten must be branded. Hard to navigate. Doesn’t actually filter..Version: 4.0.1

Poor appThis is a terrible app. No other way to say it. Tries to be MyFitnessPal, but nothing seems to work. Can't enter food well. Can't track exercise as easily. Back to MFP..Version: 3.3.2

Wow this is painfulMy work started a healthy challenge to eat more fruits and veggies. We have to use the app to track. Day 1 I had fresh raspberries and blackberries. Nowhere to be found on the list. I’ll just use the filter to get rid of all the “candy”. The filter does nothing. What a worthless app. It would not took me 10 minutes to eat my breakfast I’m not spending 15 to input what I ate..Version: 4.0.1

This app needs an upgradeIt would be nice to have an update to this app. It is difficult finding foods. I like the fact that I can have my steps counted from Fitbit but that’s the only plus..Version: 4.0.1

Terrible!Incredibly cumbersome to use; I’ve only used (or tried to use) the food log portion of the app; the search function is useless. I tried to record that I ate an apple; the search returned “Applebee’s” and “appetizers” before giving me what I was looking for, and there’s no option to change measurements. I can’t even imagine how the rest of it works..Version: 4.0.1

DOESN'T SYNC WITH HEALTHKITMarketed as being able to sync to the Health app and pick up your steps from your devices, this app simply does not work. If it does pick up any activity from HealthKit, the data is woefully incorrect from what is in the Health app..Version: 4.0.1

TerribleI was hoping this app would allow me to sync my workouts and steps so I wouldn't have to manually input those data points. This app never syncs any of that data. There seemingly hasn't been any new developments on this app in the last couple of years which is disappointing. Update: it’s 2018 and I still can’t get my steps from RunKeeper to consistently upload here. It gets logged to my Apple Health app but this app never collects any of the data..Version: 4.0.1

Does not utilize Apple Watch informationI wear my Apple Watch daily. I have made sure all settings are correct. Steps from my Apple Watch do not show up in this app. They show up in every other app I use. Very disappointing. Useless..Version: 4.0.1

Useless. Doesn’t count steps accurately.This app is useless. I downloaded it to make competing in a corporate step-challenge more convenient. It did no such thing. I have worn an Apple Watch for years, and find that it’s generally accurate. The step count this app displays is DOUBLE the amount. I thought that the Apple Watch information would feed into the app, but it isn’t. I have no idea where this app is getting the step count it’s showing. Now it looks like I’m cheating in the competition, just because this app is fudging the numbers..Version: 4.0.1

Needs to be more compatibleApp needs to be more compatible with other electronic health devices. Like the Apple Watch, Samsung watch etc. I should not have to log what I have logged in my other health apps again, also have to manually log steps that my watch app keeps track of. (Not everyone likes or has a Fitbit.).Version: 4.0.1

Completely uselessCan i rate it zero stars?!? Pretty much everyone in the world has a phone on them 24/7 so you’d think a wellness app would want to leverage and serve that fact. Not this one. So clunky it’s sort of funny. Can’t save favorite exercises, have to scroll thru lists that have to stop and refresh every page length, not the least bit intuitive. No obvious way to save favorite foods, search logic is from 1997, just awful..Version: 4.0.1

App reviewThis app is not user friendly, it takes too long to search for what you are looking for. Logging you food is not easy, I use My Fitness pall fr logging food as well as exercise which doesn’t get me the points of insurance..Version: 4.0.1

Inconsistent & inflexibleThis app is borderline useless. You can log something in one day and the next that exercise has been disabled. The app previously allowed counting steps with my Fitbit but it was “disabled by administrator” 3 months ago with zero explanation!.Version: 4.0.1

UnimpressedUnimpressed with the functionality. Adding food to the log is tedious at best. A bar scanner would be nice. Where is the place to strength training? I use the desktop version. I don’t use the app except to add my weight..Version: 4.0.1

#forsurenoThis app is like something the government would build. Just skip it and record everything on the website..Version: 4.0.1

CumbersomeIt's hard enough to get people to track their activity and food calories. So an app needs to be easy to use. This app is not. I am not likely to spend upwards of two minutes searching for a certain food in the list. I'm not likely to spend upwards of two minutes searching for the exercise I just did. Please take a note from other trackers and have more generic food categories such as "chicken breast"and not a specific restaurant's dish. A barcode scanner could be awesome. A list of most used foods would be great too but somebody would have to use the app long enough to build such a list. There is also no way to track strength training (which earns associates & dependents points)... if I Have to go to desktop to log strength training then why would I bother with the app?.Version: 4.0.1

Just about worthlessWith how little this does I have no clue why they even offer this. Won’t sync with apple health, doesn’t sync to their own challenges about as worthless as an app can be..Version: 4.0.1

No regional settingsDate is set out the American way round and weight is in lbs. pretty basic but it does pull weight and step data from the iPhone health app..Version: 4.0

This appThis app is not user friendly at all. It’s very outdated and cumbersome. But hey, it’s what they are giving state of Kansas employees to use for free so you know it’s not going to be the best. They are going to find the most mediocre lowest cost thing possible. You cannot easily interface with other health apps that actually work well such as Myfitnesspal and its a nightmare to link your Apple Watch step and activity data. You might as well manually enter everything. Good job Cerner and State of Kansas (Sarcasm intended.).Version: 4.0.1

Not syncing My stepsI’ve already allowed the iPhones ‘Health’ app permission to add my steps & weight. I’ve restarted my phone, deleted the HealthyNow app multiple times & it still does not sync my steps. I don’t know what to do anymore..Version: 4.0.1

GarbageThe app is not smart. It pads the pedometer and uses all sources from the Apple health app like they are being used independently and not as a team. E.g. the phone and the Apple Watch; one registers 3500 and one registers 3200. But you may be using them at the same time or not. The app’ll say you did 6700. But health kit got it right and you did 3800. It’s frustrating when you are competing in a challenge and it looks like you are cheating..Version: 4.0.1

UselessThis is the most useless app. It's not user friendly, it's difficult to get it to log what you want, and many features it needs to have it doesn't. As much of a pain as it is to log into the portal online every day that is still easier than dealing with this app..Version: 4.0.1

TerribleThe app does not work well. It would be better to simply tie in results and entries form apps like Fitbit, garmin, MyFitnessPal, etc like so many other insurance apps do. This is reinventing the wheel in the worst way possible..Version: 4.0.1

What a joke and waste of time ZERO STARSTrying to get points for our insurance and this app is supposed to help with that..... yeah this app is a joke! I can’t even get into it even after following the instructions online, sending in a question and getting further instructions from the company themselves. Maybe it’s designed this way so we won’t reach the 300 points needed and we will still have to pay full price for insurance! ZERO STARS.Version: 4.0.1

Needlessly awkward!This app appeared straightforward, until you actually go to use it and suddenly it’s cumbersome and awkward. It’s a good start but currently useless, time consuming and frustrating..Version: 4.0.1

Does not workThere is no means of connecting the World’s best selling smart watch / activity tracker with this application (Apple Watch). This application appears more of a part-time side project or weekend gig than a true effort, and that is a generous comment given the update history..Version: 4.0.1

Hard to loadIf I am going to use an app it should be easy to load and use. This is not. Loaded and then promptly deleted this app..Version: 4.0.1

Takes forever to use this app.It takes forever to use this app for no more than it does. It takes several minutes to an hour to access your steps! Then another eternity to upload them to the Cerner Site. If I wasn’t involved in a step challenge to help lower our insurance cost, I wouldn’t use this app..Version: 4.0.1

Crashes upon launchThe app is completely useless after the update :/.Version: 4.0.1

Healthy nowI do not like this app I can not get my pin and I’ve been trying to get it for days and there is no way to get it I’ve spent hours trying to get it I’ve went to different websites and I’ve been to my health portal to search for the healthy now page and it’s no where to be found this app is the worst app I’ve ever used.Version: 4.0.1

Glitchy/Buggy and Difficult to useLinked the app to my phone so it could track my steps so I don’t have to log my steps manually, but for some reason the app will add extra steps to my day. One day the app showed that I took over 18,000 steps but I really only has about 7-8,000. Also, tried tracking my calories, but it’s difficult to enter the food I’ve eaten. Too many chain restaurant meal options. I don’t dine out that often..Version: 4.0.1

TerribleMy health insurance company wants me to use this app to track my exercise and earn cash back. Looks like they’re laughing at me because this app doesn’t work. I’ve tried and tried to log exercise or get it to talk to my activity tracker to log my steps. Neither one works. This app is terrible, unless its purpose is to keep the insurance company from having to pay up for active people..Version: 4.0.1

Apple Health Sync still brokenThis app would sync steps from my Apple Watch back in 2017, but somewhere along the way that broke and still won’t capture step data in the wellness platform. This is the only reason I have this app and it won’t do that simple function. Please fix..Version: 4.0.1

Absolute crapIt’s hard enough to get the will power to track your fitness, and this app doesn’t make it any easier. Crashes frequently, rarely works the way it’s supposed and really doesn’t do much for you. Half the foods I eat/activities aren’t even listed..Version: 4.0.1

Probably the most useless app I’ve ever used.It doesn’t import steps. It crashes anytime I try to update anything. I can’t believe trihealth thought this was a good idea..Version: 4.0.1

Does not sync dataThis app does not sync data from health kit in iOS..Version: 3.3.2

UpdateNot user friendly. I can’t even delete to be able to update. This is crazy. How am I supposed to track/update anything? Very frustrating. Thank you..Version: 4.0.1

Why? Just why?To put it bluntly, this is the only tracking app that I’ve used that is totally useless. Everything is a manual input. It supposedly links to your devices for data but it doesn’t. Food tracking is vague and difficult to use while providing no nutritional information. It doesn’t alert you of challenges because you have to sign up through your computer. A mobile app is a complete waste since it doesn’t do anything. I am trying to figure out why I even have this on my phone..Version: 4.0.1

Where is HealthKit Integration?According to the description this app can pull steps and other data from the Health app on my phone. I gave permission for the connection but as far as I can see the feature is missing and you have to manually enter data..Version: 4.0.1

Does not import steps properly.Does not read and import steps from the healthkit properly. A fix (update) to this issue would be greatly appreciated! IOS 10.3.2 iPhone 7 Plus..Version: 4.0.1

Will App Developers Listen?!?!I’ve only had this app for a day and i really hate it. Not going to take the three days I’d need to list how much I hate this thing..Version: 4.0.1

Not user friendlyShould mimic the web version. Would like to be able to look up points earned. And sync tracking device from app. Not user friendly..Version: 4.0.1

UselessThey have lucky that we can’t give half of stars. I download it to get company benefits but this app have a poor quality..Version: 4.0.1

The WorstThis app is terrible. I have been fighting this app for the past year trying to get steps to register for my wellness portal. It’s basically stealing money from my pocket because I am not receiving monetary incentives for steps I take but not recording.Version: 4.0.1

What's useful about this?Well it can't sync to my Health data on the iPhone so I have to enter those manually. And trying to put in meals is awful. I can't see what good this app is. I'm using it for an employer sponsored steps program. I need to enter my steps every day manually. Dumb.Version: 4.0.1


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