- 73.0LEGITIMACY SCORE
- 83.5SAFETY SCORE
- 4+CONTENT RATING
- FreePRICE
OnSkin - AI Product Scanner App Complaints & User Negative Comments 2024
OnSkin - AI Product Scanner app received 35 complaints, negative comments and reviews by users. Have you ever had a bad experience using OnSkin - AI Product Scanner? Can you share your negative thoughts about onskin - ai product scanner?
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OnSkin - AI Product Scanner for Negative User Reviews
✓ UnreliableWhen i scan some products i get like 3 results of the same exact product but with different ratings/ingredients on each. I feel like most stuff is made up or uploaded by users without any kind of verification 💀.Version: 1.15
✓ Doesn’t show correct productSince my skin has been much better, I thought I was using good products until I use this app. I learned not everything I was using, good. Now I scan products to use for my baby & for me which made easier to buy stuff. However, there was lots of product when I scan it, it don’t show the correct one even if I look up, it doesn’t show the one I’m looking for but something similar so it makes me have lil doubt on the app, If it’s accurate? or not. One thing I like about this app is that it recommends something better we could use. Also it would be nice if we could make the picture bigger to see the product better..Version: 1.9
✓ Doesn’t seem to actually analyze some productsScanned a few items in the store and only one came up with a rating and the other two have been analyzing for 24 hours now..Version: 1.9
✓ Not accurateNot accurate. Has missing ingredients which makes the product scan higher..Version: 1.10
✓ Ingredients often wrongI compared the list of ingredients on the actual product and they were often wrong. Not sure how reliable this is..Version: 1.12
✓ .I gave this a 2 star because it is a very good app it is just after a few scans you need to pay a subscription.Version: 1.19
✓ Am I love the game but how do u know it trueI love this game don’t get me wrong but is it true it says drunk elephant is bad for your skin what a lot of people say is amazing and very good for your skin but over all this game is great but I just wish it had more information about why it’s bad for your skin but over all great game hope you have a great night our day.Version: 1.14
✓ This is actual bsThis is like completely wrong lol.Version: 1.13
✓ CrapCrap app. Didn’t find any of my scanned products. Uninstalled straight away..Version: 1.12
✓ .They charged me when i didnt even put my card in and just wanted to use the free trial once. never said they were gonna renew it automatically..Version: 1.12
✓ Makes me pay for the free trial3 days ago I downloaded this app, I used it only one day to check 3 products and now they are making me pay 8.99 while on a free trial. The app is good but making me pay for a free trial is wrong….Version: 1.14
✓ 0 stars if I couldAccepted a FREE TRIAL and the app still charged my $60!!! Do not download unless you want to waste $60 thinking you’re getting a free trial for 7 days. Waste of money. I want a REFUND for the money this app stole.Version: 1.14
✓ Not accurateNot accurate. I looked up a few products and there would be 2 exact products, one larger size one smaller size and the products would both have a different score but be the exact same product?? Doesn’t make sense..Version: 1.13
✓ Misleading InformationThis app advertises a free trial, however, I was charged immediately for the subscription. The actual information provided in this app regarding products is misleading and directly contradicts dermatological recommendations. I canceled it immediately and filed for a refund through Apple but was denied. Beyond displeased! Do not recommend!.Version: 1.9
✓ Bad appI may be young but I do pay attention to what is on my face. I used the scanner and it told me that my ordinary, drunk elephant, and Bubble are all bad for your skin. But tell me why when I use a different app. Not saying the name because I don’t want to get copyrighted. Any way, it said (about all) that they are horrible for my skin! I am very mad and I don’t think you need this app. It also said I should by a alternative so I decided to check it out on some makeup store app brands, and it gave two star reviews. I have know Idea what is wrong but please tell me that my products are good for skin because I don’t want to waste my money on things I don’t need..Version: 1.18
✓ It is okI got introduced to this app from my friend after i was using it for a while (not a while kinda) i realized there was a camera limit (i dont really know what to say).Version: 1.13
✓ Get this off the App StoreGood idea but had a terrible experience, I signed up for the free trial but they charged me for the yearly $50 fee luckily I was able to cancel this through paypal. The worst part is the fact that I tried to scan two products while having the subscription one is still analysing after about 3 months! And the other finally gave me a rating after 3 months of analysing. The rating it have me is very different to online as well so who do I trust here the terrible app or online.Version: 1.9
✓ Not a good appNever worked when I tried it. I tried with wifi and data. All it would do is say erro or something else..Version: 1.10
✓ NOT FREEWhy list the app as free when it’s not? You download it and then it asks you for money straight away. You can get a free trial but what’s the point if you can’t afford it..Version: 1.14
✓ Not worth itThis app must be free.Version: 1.13
✓ BadI have products that I know are great and they sad it was bad but worst of all the app is hard to scan and hard to use do not use this app it is a scam..Version: 1.19
✓ UselessNot sure if the app doesn’t register uk barcodes but out of 5 products i scanned it only found 1 product which was “being analysed”. searched all kinds of popular brand names in the search tab and nothing happened when i pressed search. thank god i got a free trial and didn’t waste my money.Version: 1.18
✓ Not worth the downloadIf you’re trying to see a rating of a product in store before buying, its best to scan the product, go home, then go back to the store in a week. I scanned two different products and its been over 24 hours and it is still stuck in “Analyzing.”.Version: 1.5
✓ Easy to useDownloaded this for fun after testing out another app and having to pay to search. This was easy to use, I am laughing though. I’m an esthetician & searched for medical grade skin care products. It said they were all bad. I look through the recommendations & a few other drugstore brands. What did I find? They all had good ratings. LOL 😂😂 good thing it won’t influence me but could easily get others..Version: 1.11
✓ Don’t getJust bad don’t buy.Version: 1.9
✓ Limited scans…I really wanted to love this app. When I first got it, I really liked it as I could scan the barcode of any product it just take a picture if the full size product. I wanted to use it in the shops before purchasing skincare but I decided to scan some things I had at home. After about 20 product scans it asked me to buy premium to get more scans. So now I can’t use this app because I have no scans left..Version: 1.19
✓ In theory a great appI have downloaded and tried the app on a few products I’ve got at home. I did 5 scans and it detected 4 of them - quick an easy and you can read up on the ingredients and why they might be harmful. HOWEVER, NONE!! of the 4 products actually contained the top one or two most harmful ingredients at all. No idea why it gives the wrong ingredients but that way the app is nothing but misleading. Good in theory but sadly only one star..Version: 1.13
✓ Onskin nightmareThis app is terrible. i got a 1 week free trial and cancelled it 3 days before the trial period ended because the app wasn’t meeting my needs. even with a cancelled subscription it charged me for a yearly subscription and is still trying to take money out of my account. this has resulted in me not being able to download any apps or make any purchases on my phone due to me not paying for whatever it is trying to charge me. horrible app seems like a scam to me..Version: 1.15
✓ Useless appDoesn’t show a lot of products that are good, poor worse/bad for you, wouldn’t recommend. Would recommend this as a free app, however it’s a subscription and not worth its price..Version: 1.6
✓ Scammy …When you download the app it’s all free. Once you start the app you have to purchase a plan in order to use the app. That means you can’t find out if you like the app unless you buy a subscription. They offer a free week. I used that option to then realize it didn’t provide me a FREE WEEK at all. They bagged the whole year despite me cancelling the subscription within 5 min..Version: 1.15
✓ MAD MADI was told on trhe app it was free it let me scan about 8-10 items before asking to pay for the app i thought it was just for some premum thing but no i clicked the ex on the corner of the screen and then i aas about to go scan some more items but then i asked me to pay for the app another time so everytime i go to scan another item it ask me to pay.Version: 2.0
✓ Not very accurateWhen scanning the barcode, you have to compare all the ingredients to the actual label on the product. Most of the time they do not match. You have to manually search the product until you finally find the right one. Unfortunately, I did not realize until after I had already thrown away some products, because the app gave them a “bad” rating for having hazardous ingredients. I cancelled the subscription and removed the app from my phone..Version: 1.13
✓ I dont know if you should use this appI used this app on some products that I use٫ plus they are advanced and are recommended by dermatologists but it said they were poor products. Just for fun I used it on gold bond٫ and Aquaphor٫ but it said they were poor products.Version: 1.19
✓ OkayThought it was a great idea but requires a yearly subscription that is quite costly..Version: 1.9
✓ DisappointedI wasn't aware that you had to have a subscription to use, im not going to go through with the free trial because that'll be a headache to have to remember to get rid of on time. When I saw in app purchases I was assuming that it would be similar to Yuka and would only charge for special privileges like item look ups and what not, not for paying for the ability to use the app period. Deleting now..Version: 1.13
🙂 OnSkin - AI Product Scanner Positive Reviews
OnSkin - AI Product Scanner works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact OnSkin - AI Product Scanner.
⛔ OnSkin - AI Product Scanner Problems
