Mixtiles - Photo Tiles Negative Reviews

Mixtiles - Photo Tiles App Complaints & User Negative Comments 2024

Mixtiles - Photo Tiles app received 12 complaints, negative comments and reviews by users. Have you ever had a bad experience using Mixtiles - Photo Tiles? Can you share your negative thoughts about mixtiles - photo tiles?

Mixtiles - Photo Tiles for Negative User Reviews

✓ Order min quantity first to check qualityI recently ordered, and received 21 tiles. When I picked the delivered boxes up, and noticed they were extremely lightweight I figured quality might not be what I expected. I was right... The professional video in the app sold me, but I should have ordered the min first to check quality. Plastic very, very cheap frame, no glass or plastic over the picture and the photo itself looks like a photo copy, it is not an actual photo. Quality of the pictures themselves were about a 4/10 with a few not usable at all because of the terrible quality. The rest would fine for a back room or bedroom, but no way are they the quality you’d want as a focal point in a main room. All of these photos passed the quality check when selecting. I purchased these to give as Christmas gifts, but there is no way I can pass these out with the quality. They did arrive extremely fast though.GgianikosVersion: 4.1.0

✓ Very pricey!Had previously left a 5* review for these tiles as I had bought some and they look brilliant. However, I hadn’t bought any for a while and was thinking of getting some to go into our new bedroom. I had a bit of a shock! When I first bought them they were £9 each, now it is £49 for three then £9 for each additional one. That is nearly twice the price of which I had paid! Needless to say I won’t be buying any more from this company. Really gutted as, although I love the ones I have already, I can’t afford this price, and I would have liked to add to the ones I already have. They are good quality but I don’t think they are worth over £15 each! What a con..Jower1981Version: 4.9.1

✓ Cheaply made and fall of wallsThe glue on the actual tiles are cheap. I’ve had 4 or so tiles fall off the walls onto the floor within 1 week or purchase ruining the photos. Cheaply made.TimdejVersion: 6.13.2

✓ Awful Product :(I was stoked to get my mixtiles, but upon receiving them today, I’m not happy. I saw the video ad on Instagram where the guy said it was “physics” so I thought they had figured out some super cool way to hang them up without damaging your wall. That’s not the case at all because they’re literally just light weight plastic. I mean you could get the same stuff at the dollar tree and stick a piece of command tape on the back and claim you have mixtiles because that’s pretty much all they are. Not to mention, about 6 of the 11 I got are bent, so I have some frames that are flush to the wall, and some that start out flush and then stick out as you near the bottom of the frame. I was going to say the only good thing about them is that the stickiness holds up, but I just hung them up about 10 minutes ago and literally as I’m typing this message 2 have already fallen off the wall. As if all of that wasn’t bad enough, the quality of my pictures are absolutely horrible!! All my pictures are super grainy looking, and I know it’s not my pictures because I have gotten some of the same exact pictures developed and they don’t look grainy like these do. I’m usually not the one to complain, but after being so excited to get these and spending a good chunk of money on them just for them to arrive like this, I knew I had to say something so others didn’t have to waste their time and money..BrookeTis.Version: 5.1.2

✓ Tacky & Overpriced - looks better on the adReceived tiles the day they they were expected to come in; however, I found it odd that there was no postage on the box - it was just a blank box. It also felt so light and realized the tiles were literally styrofoam boards so right off the bat you know the quality isn't great. I expected it to be wood-like material all around but the sides are black styrofoam which they did not specify when ordering, maybe offer different options of material at a high price. Picture quality is good. Picture was cut differently than what I edited on the app as some parts of the picture I did not want cut off was cut off. I also can tell some mistakes were made when cutting the pictures as an edge was not straight (cut crooked) on one of my tiles. Some of my tiles don't stick after a while. I was under the impression they were gonna be Velcro but it's just sticky tack. They should also warn that these do not stick well on perforated walls. App is easy and smooth to use. Maybe add an "editing" section in the future. One downside to this business is that most people will only purchase once then delete the app (as I did). A creation of something to keep users loyal through time will help this business stay successful. If not, there will be no steady flow of customers eventually. Overall, these tiles is something you can make at home yourself if you do have the time. Overpriced for the quality - you'll need to buy more than 3 to make your money worth it..SweetmisfitsVersion: 3.5.2

✓ Don’t know what happenedI ordered from mixtiles a couple of years ago and loved my pictures. This time, I’m not sure if it was due to COVID but I never received my order. I waited almost 2 months. When my ordered didn’t arrive on the date it was supposed to I reached out to inquire about the shipping. I did receive an email back apologizing for the delay and a partial refund of my order. I was also given a new date my order was to arrive. At this point I waited long enough but I figured I’d give them a chance. Fast forward to the second date given, and, you guessed it still no pictures! I emailed back asking to cancel my order and refund the rest of the money I paid which they did. It’s just disappointing I waited that long and never received my order. In that amount of time I could have ordered from Easy Canvas Prints and my pictures would have arrived with in a week or two. I deleted the app I don’t think I will be doing business with them again..A. SimmsVersion: 5.13.0

✓ They don’t stickOrder process was great, product quality as far as the photo itself is great. The theory that they stick to the wall and can moved anywhere is not great. We had a single tile fall off the wall within 24hrs and several more over the course of 72. Even after purchasing pretty heavy duty double sided tape from the hardware store to reinforce them they won’t stay on the wall. Part of the problem could be our wall. We don’t think it’s perfectly flat, but due to the expense (I purchased 10 tiles costing well over $100) and they way they are constructed doesn’t allow for any options to try and hang them other than tape, I’m very disappointed. Ive had them for a month now and after falling off the wall so many times they are starting to bend at the corners. My friends all brainstormed last night and my husband is going back to the hardware store today with an idea to keep them on the wall. I would also advise that once you have them up, don’t move them. Like any tape, the more you mess with it the stickiness is lost. I’ll definitely have more than the initial investment wrapped up in these 10. I was hoping they’d work great and I could order a lot more..BoolooyouVersion: 3.3.3

✓ Not worth the moneyI ordered 20 for my living room and they do NOT stick or re-stick. They fall down at random times throughout the day & night. Some of my photos got damaged when they hit the floor. I ended up buying a bunch of Velcro command strips to get them to finally stick to the wall. The quality color of the photo is nice but I wouldn’t rebuy these nor do I recommend them. You could simply buy photo frames at the dollar tree and print out your own photos from CVS. It would save you so much money. I spent close to $300 ordering from these people when I could’ve spent about 50$-60$ doing this all myself. When I emailed them to inform them of my experience i expected them to atleast reimburse me SOME money since their product doesn’t match their description but instead they offered to resend me three photos. I didn’t bother because chances are I’d have to use command strips for those ones too. I gave them 3 stars only because the color of the photos look good and the frames are light, but the whole stick & re-stick message is not true..Jillisa CVersion: 4.10.1

✓ GoodShould have editing options as well.Zua11Version: 4.10.1

✓ Too expensive!Mixtiles used to only charge like £8 per tile (something like that) that included delivery and you could just buy one at a time to build up your collection slowly, now it’s crazy expensive! Not to mention the daily emails trying to force you to buy their tiles constantly, deal after deal (which are awful deals anyway). It’s as if the company is desperate for money now, go bankrupt maybe? Also, emailing me all the time using foreign currencies like dollars etc is so irritating. Post note: I have pressed the unsubscribe button a million times. Still getting floods of emails..DarrenBrynlyVersion: 6.06

✓ Needs updateI have ordered from this before and I love it. I’m trying to order again but the app keeps crashing. Please fix this or I will have to delete it..Phee17Version: 5.6.0

✓ Do they ever ship?This is the second time I have ordered from mixtiles. I loved the first three I got but they didn’t ship when I was told they would and they finally arrived over a week after what I was told. Recently did a second order and ordered 13 tiles! 6 of them are a Christmas gift and I ordered them because it said they would arrive by December 20th. It is now the 22nd and my items still have not shipped. I received an email after writing to them on the app and they sent me a tracking number. The tracking number says my items are still sitting at the facility waiting to be shipped. I am very very disappointed and I wrote them over a day ago to find out if there was a way to overnight them as I need them before Christmas. I have not heard back from them and am probably going to have to get a different gift. I get things happen but the fact that you cannot call and talk to someone really disappoints because if I could I probably would know what is going on by now. Also because they didn’t ship on time I was issued a credit of 30% of the purchase which I am grateful for, however like I said my items still have not shipped and was told they would arrive by the 22nd (today). Here’s to hoping someone gets back to me and let’s me know what is going on..AldeezeVersion: 4.1.0

Mixtiles - Photo Tiles works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Mixtiles - Photo Tiles.