King Soopers Positive Reviews

King Soopers App User Positive Comments 2024

King Soopers app received 22 positive comments and reviews by users. Can you share your positive thoughts about king soopers?

King Soopers for Positive User Reviews

✓ Convenient app - but can be confusingSo handy...I love shopping online when the kids are in bed. (I wish they had this when they were in diapers!). It’s perfect for a working mother with a traveling husband. BUT- can’t figure out how to easily get items from my shopping list into my shopping cart without adding the EnTiRe list!! Luckily they have a record of what you normally buy (via your King Soopers card) in order to just click on your most recent and routine items (including brand and flavor!). Also nice that Soopers Savings is already indicated and deducted at time of purchase (again, if you have linked your card). $5 is a great deal not to have to deal with crashing carts in the aisles, especially at 5p on a weekday or 6p on a Sunday (just don’t do it!)..Earthgal36Version: 20.5

✓ Coupon SuggestionI think it would be really cool if there was a way to scan paper coupons into the app. I tend to forget them at home. Also, I’m wondering if there is a reason we receive customized coupons in the mail and not on the app. Wouldn’t it save a lot of paper/printing/mailing costs and be more convenient to customers while saving time at the register? I’d much rather receive coupons through the app as it is more sustainable and accessible. I understand that certain people will still want paper coupons so I am not expecting this to take their place entirely, but it would be nice to have the option to opt for digital delivery..KSCustomer11Version: 18.1.1

✓ App doesn’t reflect inventory1. The app requires numerous steps to check out and even though you think you’ve completed all the steps, the order may not go through. Showed up twice at the store and they didn’t have our order. Would like it simpler process to check out. 2. What’s on the app isn’t what’s in the store. Sure you all substitutions, but there was an item I ordered 3 weeks In a row and it wasn’t in the store. Just drove to a competitor and got it. 3. Even if you allow substitutions, they don’t always give it to you. This is probably more of a store issue than an app problem, but again the app doesn’t match...plus it’s hard to believe the store was out of chicken. I just wanted 1 pound of chicken of any kind and they “didn’t have it.”.AvidWatcher203Version: 21.0

✓ Thank youLove you King Scoopers! Your customer service is all top natch! You all give great service and dealing with some many people in your time spent in the store. Come to think of it any location I have ever shopped at I have never heard any employees complain. That is rare, to have people who care to do their job serve their customers and keep all the drama behind closed doors. The products in the store for me and my family, we prefer King Scoopers over the other competitors. We appreciate you all and the hard job everyone who makes the who thing work, all your hard work! May God continue to bless you all and be the great moment in someone’s day, May your customers do the same for you in return! Have a wonderful evening!.Fleadogg13Version: 52.0.1

✓ Great for busy parentsI have a toddler and both my husband and I work full time. I know everybody is busy out there, but there is a certain amount of chaos that gets added to life when a kid is involved. I absolutely love using this app for that reason. My partner and I can make a list together, find all the coupons we want, schedule a pick up that works with our schedules (and nap time), and then BAM somebody comes out and loads my car for me. It’s stupidly easy, and the whole trip to the grocery store and back home takes me 15 minutes. I’ve been doing grocery pick-ups through this app for over a year now and it is a real time-saver. Sure, there are occasional items that are out of stock, but it’s not all that often and it seems that the substitutions are usually upgrades from what I’d originally ordered, at no extra cost..TTC after miscarriageVersion: 47.3

✓ GlitchesMy cart keeps auto-populating with 7-30 items. Removing all items does not work. I added this app to create easy shopping lists. They aren’t easy to use. It is fairly easy to find the items. But all the lists seem to be made for the cart. The description of easy lists is fraudulent. Grocery lists are no more easy than any other app. Instead of making every single item addable to the cart it would be better to have the option to just make a list or set the list to export to the cart or to choose specific items from the list to put in the cart. Half the time I can’t tell if I’m adding the item to my list or to my cart..AgathaRexVersion: 19.4

✓ Floral discountI was excited to use this app because my mother lives in Colorado and I live in Houston. I’d like to use it to have groceries delivered to her home but I was disappointed when I tried to load the free delivery coupon for the flowers I sent today. It was my understanding that if I bought $30 worth of floral items, I wouldn’t have to pay the $9.95 delivery fee. I pressed The coupon to load to my card, but when I went to check out, I was still charged the $9.95 fee. I went back over and over again trying to figure out how to make that coupon attach to my order because I could see it online and saw that the coupon was not expired, but it wasn’t working making me hesitate to use the service again..ThecoolfamilyinHoustonVersion: 16.7.1

✓ Should train the personal shoppersAlthough I have always loved King Soopers for pick up, lately the produce has not been very good quality. I have received rotten pears, lettuce that I had to throw away about half of the head because of dirt and bugs,Avocados that are extremely bruised, and with prices so high I am just throwing away money. Before submitting my order I always specify checking expiration dates, freshness, etc. As I said in the past I never had problems with it, but lately I feel I am wasting my money shopping there. I am seriously thinking about moving my business to Safeway if things don’t change.MimiG80817Version: 49.0

✓ Kings staffI recently hurt my back and this service has been incredible! I am a busy mom of Twins and have a dog kennel boarding facility, with a rescue and dog park. Needless to say we are very busy and this service has helped so much. I wish I would have utilized it sooner. It took my back going out for me to do it. I truly thought this service was for the elderly and new mothers. I am young and completely capable of shopping in the store. With hectic schedules it takes a load off of me not to have to walk up and down the isles and wait in line to check out. Thank you again for the incredible service. Sincerely, your happy customer Shannon Moler.Shannon molerVersion: 17.0.1

✓ Needs a no bag optionWe’ve been using clicklist to order our groceries for years, ever since it was available at our local store. It’s a great system and makes getting groceries easy, BUT the app needs an option to select no bags when you check out. We have included “no bags” in the line with the pick up name as well as in the special instructions for each and every item in our order, and yet everything will still be in plastic bags about 90% of the time. It seems like it just depends on whoever does the order fulfillment, which can vary greatly and isn’t a reliable system. We just want to use our own bags and save some plastic, so please implement this!.ElibenikVersion: 25.1

✓ Don’t use delivery!This app is great! I love that I can scan bar codes to add to my list. The Click List staff is always great at the Broomfield store at 120th x Sheridan. Last March I tried to use the Delivery option which Kroger contracts out to Instacart. What a nightmare! I was charged double my bill. Most of the produce was rotten (from the Fed Heights location) items were missing. Kroger could not help me because it was on Instacart. Instacart did NOTHING to help. Their customer service with this issue was awful. I am very happy to pick up from a King Soopers store instead. I set my pick up time for when I am on my way home from picking up my kids from day care. A few times I forgot items and I called the store and they had no problem adding it to my order. Very happy with ClickList!.BusyTeacherMonVersion: 19.3

✓ Love Click listI love this service it is so convenient, especially after surgery we I can’t get to the store. They are always very friendly and helpful. Groceries are always ready to go. I use this service about 80% of the time and am so glad it finally came to my town. I was having to go to another city for pickup. I love that I can order and pickup in the same day. The only cons I have are that sometimes I am not crazy with the substitutions that they make of out of an item. Usually my husband picks up and says sure everything is fine. So not really sure that is thief fault. I also could live without the 4.95 fee. The biggest con I have is that sometimes my digital coupons of their specials don’t get added to my order. Hopefully this will be fixed. I would verify your receipt and make sure you were charged correctly..Red controlVersion: 13.2.1

✓ Easy and Worry FreeAs a working mom, who runs my own business, I have lots more to worry about than running to the store! The app is easy to navigate, saves all my favorites on the home page to make starting my list and order super easy, and adding to it with my additional items, no matter how unusual (flax meal? Check! Tamari? Check!) is smooth and quick. It took me months to figure out how to add items to orders that had already been placed. I will say this was part user error and part that the print was small about how to do it. Now I can add things when I remember those extra couple items to complete my order before pickup or delivery. I will say, I have been happier with pickup accuracy than delivery overall, but that really seems to vary by shopper, and that is through a third party, Instacart. Love it overall!.KellrrVersion: 29.1

✓ My preferenceTonight after dinner from the comfort of my living room I was able to be present with my family and easily find everything on my shopping list. It was so nice to know what products I would need to swap out for something similar without having to waste time at the store checking in other areas. This app knows the products I usually pick so that certainly helped streamline my shopping experience too! I have a trip coming Friday and was struggling to know when I could find the extra hour+ to spend inside the store. My anxiety is now gone! Instead of the hour + I was going to need I easily have the 15 minutes to pick up my groceries on my way back from having my car serviced. #momwinning!.TastingswithjudyVersion: 21.1.1

✓ Bad updateI am blind and I use voiceover on my iPhone. This app used to be very easy to use, until the last update. Last night I spent 2 1/2 hours creating my list and going through all the 500+ coupons, when I went to change the store location because I was going to a different store today than I usually do. Something crazy happened and it crashed the app. When I went back into it it wanted me to sign in. I have never had to sign in before, Once I had initially created the account. It is always been pretty easy to look through the coupons, load them to the card, and go through the Weekly ad and add things to my list. That is what I use when I go to the store with my mom who helped me shop. I wasn’t able to buy everything I wanted today, because I could not access my list and since it wanted me to sign in, I was unable to access my super card with my coupons on it. I didn’t have time to sign into the account, because I had my password information at home. Needless to say I am very frustrated, because I have only once a week to shop, when my mom is able to take me. I am going to re-try to sign in and see if that helps. I hope it does not crash every time I want to change the store. I hate having to spend up to 2 1/2 hours each week to go through the ad and coupons only to have my list and super card disappear. I hope this was an update issue and can be fixed..Frustrated blind shopperVersion: 16.1.1

✓ Total Game ChangerWhat a difference! Grocery shopping used to be a big ordeal. Spend an hour there, then home to unload for another hour. I have medical issues and am very limited, but this Is great for anyone. You make your list with KS app, pay for it online and when it’s your time slot (that you schedule)you go pick it up. And get this, they let you stay in your car and load the groceries for you! So helpful! Need to pick up something on your way home for dinner? Order in the morning, or days before, and it will be ready for you on your schedule. Just pull up, get groceries while sitting in your car and continue on with your life! And another bonus: no dragging kids through aisles of everything they “must have”; and nothing gets stashed in the basket when you’re not looking. You wrestled them into the car, let them stay there. Lol. You have more time, instantly. Only deduction is King Soopers’s website is a bit clunky. You can get anything you want, but you might find it confusing at first. Good news is they are constantly improving the site..Cajun KarebearVersion: 20.2

✓ Needs work on User FlowSo I love the new idea of ordering online and picking up my groceries. Problem with app: 1. Does not allow me to stay logged in. I have to log in each time I use the app. 2. I can’t search for products that I have not previously purchased. Example: I want a whole chicken. How do I search for that? 3. I learned that the pricing is per item, and that includes bananas, etc. So maybe it would be helpful to specify that. If I see a photo Of a bunch of bananas, I’m going to specify “one bunch.” But my order had “one banana!” :-) 4. Coupons: does not automatically add coupons for the products I purchase. That should happen. Idk, it just seems that a company as big as Kroger’s/King Soopers would produce an intuitive easy-to-use app. It’s clunky at best. It needs to flow with better user interfAce. Simple buttons, just easy. Maybe hire really good designers who understand user-friendly? I will say I spend 2x as much for groceries using the app! My husband says I go crazy online and he’s right. Instead of my weekly $200, I spend upwards of $400 using the app. He’s going crazy with my online shopping. So you guys can surely make your app easier to use so I can spend more money??? 🤗.Jenben7Version: 13.4.1

✓ Why does My List not upload to Clicklist like it used to?!?!?!I used to love how slick the list and coupon features worked, especially with Clicklist! It was an awesome time saver for a busy mom to be able to create my list as the week progressed, add all the items to my Clicklist order with one click on Saturday morning, and go pick up my order. I’m so disappointed that this feature was not included in this latest release! The designers obviously do not use the app or Clicklist. Please, please bring this feature back or please provide instructions on how to do it in the new app. This feature is included in the app description but I’ve spent an hour trying to figure it out and cannot find it. So, so disappointed!!.Busy_Mom987654321Version: 13.0.1

✓ Great service , able to use couponsI am enjoying this service - fully. I am able to pick a good time slot if I shop in the morning . If you are an afternoon or late am shopper do not plan on getting all the items you want or getting a time slot. That is the only downside . I have put in an order around 1230p and received wilted produce and some items that were not in stock ( but oddly enough IN store when my husband went in to grab a drink) and a few items that were crushed under other items , BUT I am very impressed by the prompt turnaround and how user friendly the site is . I love that I use coupons and their digital coupons PLUS ibotta . I save a ton ! It’s worth a few bruised apples and grabbing an out of stock item the next day if I really have to 😉.Ipad4crystalbrownVersion: 16.0

✓ Some in store Grocery list items are out of orderFor the most part, I love the King Soopers app!! Great way to make & update lists and get other information on prescriptions, etc. Thank you for that!! However, recently the in store shopping list has been out of order. I select aisle descending in the app. Without getting too wordy, the produce is listed at the beginning and end of the list. The dairy and meat are also out of order, at the beginning and end of the list. Not sure you can do this, but it would be fantastic if you make the list customizable, so that shoppers can edit & change the order according to our quirky shopping habits. :) Overall, however, I can work with the list as it is, just have to think it thru a bit..CinniecVersion: 55.0

✓ New Update a total flop!I've used this app frequently for quite a while and really liked it. The newest update, though, has made an absolute mess of it! Every time I've tried to use it for the past month or so, it requires my email and password, and then rejects them. I can no longer access any of my prescriptions, coupons and other requests...and now can see that many others are having the same impossible issues! I'm deleting this app, as it's useless and not worth any more of my time or effort to resurrect what was once a handy app that was previously used quite often. My husband and I are both quite disappointed with you, King Soops!.LostmysupportVersion: 16.4.2

✓ Love curbside except for one thingI love everything about ordering online and picking up curbside. It’s so convenient and the list prompts remind me to re-buy certain items I’ve bought before but either forgot about or haven’t had in a while. The only thing I hate is that the plastic bag use is sooooo so so wasteful. I often have only two or three items per bag, and they’re never filled to capacity. They use to use regular plastic bags for pickup orders but then decided to start using the jumbo super Teflon reinforced bags which, I’m sure, use 5-10x as much plastic per bag. The clerks have said you can bring your own bags and just have them transfer all your groceries to your own reusable bags right there in the parking lot, but that seems too labor intensive and they’d probably just throw away the plastic bags they’d already used to ‘shop’ the items. There has to be a way to make this new method a little ‘greener.’.GmbennVersion: 49.4