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- 89.3SAFETY SCORE
- 4+CONTENT RATING
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Piano Maestro App Complaints & User Negative Comments 2024
Piano Maestro app received 49 complaints, negative comments and reviews by users. Have you ever had a bad experience using Piano Maestro? Can you share your negative thoughts about piano maestro?
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Piano Maestro for Negative User Reviews
✓ Too fastThis is WAY too fast I almost started crying in frustration. This is way too hard for kids under 7 years old😡.Version: 7.0
✓ PianoMaestroIt’s fine I guess. When you put it on piano on a keyboard then I have to make my middle C almost next to a black key in a VERY wierd position. The E and D are on black keys and I’m not a fan of this. I would love if they could change it to any C or D or E or F or G. And I would also like it if they could make it so you can play any song because I forgot the password to my old account and I made a new one. Thank you, Odessa Low..Version: 8.0
✓ Fun buttttt.....This game is really fun you get to play different songs that doesn’t ask you for a free trial you just have to pay to unlock extra songs. But for some reason it doesn’t even really teach you how to play piano just makes you clunk on the keys-randomly. It does not actually teach you chords and stuff. To be honest it’s really fun but I just can’t suggest. PS if your adult or teenager just any age other than child you can’t really play this game and it’s purposely designed for a six-year-old.Version: 6.2
✓ Great but totally annoyedWas happily enjoying the lessons using my piano then all of a sudden it tells me to connect a midi keyboard. Which I don’t have, what’s wrong with using piano I already have? So disappointing when both myself and daughter were enjoying the lessons now we can no longer use our own piano..Version: 6.2
✓ Acoustic piano feature fails/poor customer serviceI have been using the app for several months on my acoustic piano and like it a lot. Now the app no longer picks up acoustic sounds. I tried reinstall and plug in the earphone on advice of first line reps who responded quickly and offered simple fixes. When nothing worked, I was turned over to the "team" and it's been radio silent for more than a week. When pressed, the rep told me that there was no timeline for a resolution or response from the team. Will not stick around unless I hear back in the next day or two..Version: 6.3
✓ Terrible.I had fun playing songs on this app, Until I had to cancel my subscription, They offered support but it was such a hassle to even cancel the app, I had to even contact apple to get this sorted. There is barely any new songs added, and some of the notes were wrong, most of them didn’t even sound like the song!. Absolutely terrible..Version: 7.0
✓ Fun but.....It’s soooo fun being to learn piano by this app and with the funny little person. But it sometimes doesn’t hear the piano and the apps ranking is different to the chapter you are on and it is annoying..Version: 6.2
✓ It stinksIt was good at first but I had to pay to get on to the next level.Version: 6.3
✓ It's good but!But you have to become a member just to continue the journey which is completely unfair!! You should be able to finish the journey for free!!! Also most of the songs you have to pay for and that's really unfair! You should let every child do every song for free and they should be able to continue the journey for free! Same as the other piano game by JoyTunes you should be able to do everything for free and I don't care if you got complaints about how everything was for free just let everything be for free just please! It's getting really annoying I had to un install the game because I was so annoyed!! I was really excited that I was finally going to learn how to play the piano but NO it won't let me!! I'm so ANGRY!! Next time I install the game I want everything to be free and just because you put in a song for an artist that lives to this day you still should let people continue the journey please change something about this because it is getting really and I mean really annoying!.Version: 5.0.1
✓ Good but not committing to subscription until crashing stopsThe whole idea of the app is really good, and what I have used of it I’ve learnt a lot on the free use. I was considering buying the full version but have been put off due to the fact that it crashes and awful lot. It kicks me out of the app after every song, and it lacks during songs as well. I won’t be purchasing until it approves..Version: 5.0.1
✓ CrashThis gam3 says I unlocked chapter 7 but when 8 checked it was on A lock 🔐. Please help or I might delete this.Version: 6.2
✓ Need consistency & more music & advanced musicI love using the studio version of PM for my students but find the background accompaniments vary and it's sometimes difficult to hear melody. For the monthly price there needs to be more music. A big part of the reason for a 3star rating. For example: I'm hosting a virtual recital (as usual) and am using technology (PM) to create an even more "techy" event. More advanced students were unable to use PM and the Holiday selection was limited. Additionally, please include all the music from simp,y piano in this monthly fee and in PM. I'm putting out about $224 a year. For that I expect double the music or more - Thank you :) I also got tired of the "write a review" pop up 10 times every 1/2 hr lesson so sorry I'm not more positive. Add music and make everything consistent and I'll definitely rate this five stars..Version: 5.5
✓ Bug FixesI Love the app and it has helped me a lot with my sight reading skills for the piano. The only problem I have is that when a tap a song to play it and glitches out back to the home screen.Version: 5.0.1
✓ WARNING BUGSo I downloaded it and I went up to chapter six the it said I had to pay so ok we paid but then it said purchase failed and it still charged us I don’t recommend but please if you could fix this bug I will be very happy, otherwise this game is fantastic I personally love it please try fix it.Version: 6.2
✓ Good but not all of it is freeU have to pay for premium to go past lvl 8 which is a bit annoying as every child should have access to music for free because not everyone can afford 64:99 a year . It’s to expensive!!!.Version: 6.2
✓ Um i cant continueUm i cant continue on 6 it does not work I think it its fine its and please fix it😭😭😭.Version: 6.2
✓ The worstThe worst app ever hate it it doesn’t work properly It doesn’t listen to me play. Very frustrating!!!!!.Version: 7.0
✓ Sub Par ReviewAlrighty, I got this app when I was eager to learn piano, and for the first couple of rounds it would get stuck on some the notes and not pick them up, but I thought it would be alright, and I was enjoying the app minus this glitch so I decided to buy premium for a month.. a mistake my friends... while I do love the user friendly and amazing selection of songs that you can learn to play.. it simply doesn’t work because the app is not picking up the notes I am playing on my piano.. so I can never get to advance in levels or feel the satisfaction that I am even improving. I do have other piano apps, and they have no trouble picking up the notes I play, it’s just this app. So, I am really bummed out, because this app held so much promise in it...😥😥 Anyone have any advice on how I could fix this, or is it just the apps programming?.Version: 6.2
✓ So horrible...Do not download this app, not worth your money!!!!!!.Version: 6.3
✓ Is it just songs?Piano Maestro seems fun and helpful and all that, but I don’t know if there’s any actual tutorials or help videos. I had a surf through the Journey section and there were videos for the earlier chapters but there weren’t for the later ones. I know PM is meant to be a practice tool and not necessarily a step by step beginners’ guide, but in some way or another there must be tips and advice on how to play good and stuff. The layout was also mostly songs and didn’t give you the chance to practise, it just went straight to the song where you were expected to play something you didn’t know. I know there is the learn option and I’ve used it a few times but it still goes to the song layout. This is kind of putting me back from doing the subscription as I don’t feel it may help me much. I prefer the Simply Piano app layout better as it provides videos along the way with effective practice as well as songs, although I'd prefer it if it had more advanced courses which I hope it will have soon. It also has step by step practice but Piano Maestro jumps right into the song. This is not a matter of emailing support as I prefer to have the question answered here, please..Version: 5.0.1
✓ NiceIts pretty fun and nice.🐶.Version: 6.2
✓ Started out great but...My whole family started learning the piano together using this app. At first we loved it but then the music started to catch and jump instead of flowing smoothly. Then the whole app started crashing after each section was played and the stars were counted up. Finally it started crashing even during each song segment. Tried restarting the iPad, deleting the app and reinstalling and restarting, and even deleting, reinstalling and starting a new account. Very frustrating since we liked it so much. My advice, use it for a few weeks before starting a paid account to make sure it doesn’t crash on you device..Version: 5.0.1
✓ Pure SCAMThere are no way to find where to unsubscribe, and therefore you end up being charged for a full year (closed to $200 CAD) even if you took the time to check you apple account subscription, and even within the app there’s no way to “cancel renewal of subscription”… it’s a piece of crap..Version: 7.0
✓ Review from a teenager.Hello, the only reason why I downloaded this version was because the other version was way too expensive. You see, my parents definitely don’t want to pay that much money just for me to read sheet music. It’s quite ridiculous. I know lessons are longer and overtime cost more money but this is ridiculous. $140 for a year of simply piano? At the most it should be $95. If it was $95 I would no doubt download and buy premium but it’s too expensive. You guys have enough money, please lower the cost or include a “student” plan..Version: 6.0
✓ It’s okOk, so this app is really decent. I’ve discovered this about 2 years ago, and have loved it ever since. It’s better than Simply Piano, and has many different options where you can see your status/rank, can check library songs and have your own adventure mode where you have to play certain songs to get to the next level. There were many songs that I loved in quarantine that are now premium. I get that you need to make money and have some premium songs, but atleast don’t make them free in quarantine because people will grow atttached to it and begin to grow mad seeing on how you’ve locked it down now that it’s not quarantine anymore. And it’s extremely silly as to why songs that we could unlock during quarantine are locked, and can only be opened unless you are a premium member. Songs that people enjoyed and came back to frequently will be extremely disappointed, and I highly request you make the premium songs unlocked for anyone who wishes to play it. Thank you in regards, and this isn’t just a request for you to bring back premium songs but a very desperate protest that I’m sure others would agree on..Version: 8.0
✓ I LOVE it! But one problem.I love it and it’s less expensive than simply piano. I would love if you could add songs from people such as Billie Eilish, etc. Oh, and sometimes it won’t register the notes I press. It counts the black keys as white keys for most of the keys. Please fix this! Also, it does this thing where it gets used to a note and when I press the new note in the song it counts it as wrong and still thinks the other note is this now. For example, if it’s B, but I pressed C a lot before, it’ll think that C is played next when it’s B so if I press B it says it’s wrong. Okay, so I came back to this app and now it won’t count a single note I play no matter how hard I press the key. All it counts it middle c. PLEASE fix this or I won’t continue paying for the subscription..Version: 6.2
✓ Not workingI have no noise in the background, but for some reason it’s picking up noise. I don’t know what’s going on. Please fix this.Version: 6.3
✓ None of the G keys workOverall a pretty good app. My only complaint is that with the acoustic piano setting, whenever I press any of the G keys on my piano, it does not go through on the app. As you could probably tell, this is a pretty big issue. My piano is tuned correctly and everything, nothing is wrong with it. It definitely has something to do with the app, and not my piano. Hope this gets fixed soon. Otherwise I would give it 5 stars..Version: 8.0
✓ It used to be good...Sooo this app was recommended by my music teacher and I enjoyed it. I’ve been playing since kindergarten. I loved it until now. I logged on to it and went to the songs I liked and wanted to play-(since I have a piano teacher) when I clicked it it said I was on rank 6. I was shocked. I checked the bar where it said if you unlocked the next rank or not. I was originally on rank 36. I checked why and it said you needed to pay money! I was extremely disappointed! It used to be a great app for free and I would enjoy it. Now these are just too easy and boring! It’s not like my family’s just gonna pay for a piano app since I already have class. I used to use songs I love. Now? I can’t even play one song that’s hard and I like! I don’t recommend it if you don’t pay money. Overall it’s fine....Version: 7.0
✓ Good idea, poor presentationI've been using this for about 7 years but it always crashes for my students and I. The issue is the app, not my internet connection, speed, or device because it happens at home or at the music store where I teach and in my students' homes on their iPads. There is a lag time with video and audio. The support stinks. I've written many emails to support for issues my students have. I paid for teacher access at one point and they refunded teachers the app fee because of a grant. Now it's an overpriced subscription. If they could get their act together and have a reasonable studio fee I'd consider paying for access..Version: 6.3
✓ Complaint About PayingHi I Am Sending. A Complaint Because: 1. For Free People It Only Teaches 6 Notes 2. It Only Gives You Small Amounts Of Chapters For Free People And Only Learning Small Parts And 3. This Is Asking For Age Limits And People Are Saying That This Is 4+ Not 9+ And Also You Put In 9-11 ;-; Wrong it’s 4 (or 3) to older people trying to learn the piano so yea..Version: 5.5
✓ Really good but keeps crashingI downloaded this app for my daughter it’s really good but keeps crashing. My IOS is the latest version and I am using the updated version of this app. I would like to pay for the annual subscription but am very put off as it keeps crashing. Please can the developers look into this and fix it. I’m not willing to pay the more expensive subscription on your other piano app..Version: 5.0.1
✓ My opinionI think this app is a little TOO fast and it’s not like real piano I think the books are better I could go at my own pace and don’t have to worry on hitting every single note correctly and it’s a little buggy. Also it’s kinda disappointing when u finish a level because all u get is stars... it’s not that exciting. And mostly u do is play the songs I wish u can like do other things on there like search a song on there u like and it shows u how to play it. But the games not too bad but I guess it’s pretty good for practicing piano..Version: 6.0
✓ Good for a beginnerAthe app is a great start, especially for kids. The problem is it doesn’t register the left hand notes on a keyboard piano unless you press it a bunch of times. It gets frustrating..Version: 8.0
✓ Wow so badBefore I was like this is pretty cool, because I was a good piano player but now, I decided to pretend to act bad and the way he covers his ears actually is really rude. It’s telling you your music is horrible, no one wants to listen to it. Get rid of this app it never gets updates anymore and is impossible to get past some levels, only way I did it was by skipping them..Version: 6.3
✓ Simply doesn’t work!Love the idea of this app, and was keen to subscribe, but it simply doesn’t work - freezes constantly. And I’m using a new iPad Pro with super fast broadband so it’s not a problem at my end. What a shame! It’s a great idea, but don’t waste your time..Version: 5.0.1
✓ ☹️ WHYWHY, JUST WHY do we need to pay it was getting good BUT then I had to pay but I did not because it’s too much..Version: 6.2
✓ No background music or ability to contact “help”I have paid for a premium membership because my children were enjoying this app, but I have discovered it now won’t load any background music for any songs in the app. The help section won’t allow me to make contact unless my account is linked via email (I’m linked via Facebook). I’m frustrated to have paid for the membership and now my children aren’t interested in using the app anymore because it doesn’t work they way they like. This must be improved if you are wanting to charge this amount for the app membership..Version: 7.0
✓ No customer supportI found that there’s no way to contact customer support. They say it’s through the app but when you click on their support button it says you need to download a mail app for it to work. I have gmail so I downloaded the gmail app and it still said the same thing. I tried another gmail app and that didn’t work either. I’m going to have to cancel the subscription which I don’t want to do but I’m having trouble and need help... which none of your Q&A questions answer..Version: 6.3
✓ It might only be meI’ve been playing on PianoMaestro but it doesn’t listen to me play! Most of the time the notes turn red saying I haven’t played them, but I have! I have to get my piano teacher to move me up a level and is causing me a lot of madness, and I have anger issues. Please fix this or I might have to tell my piano teacher about the news and possibly delete the app. Otherwise it is a good app, not great, good - Kid who wants to play piano with no problem.Version: 6.3
✓ Awesome but there’s a problem a major oneOK when I got it I was super excited and it started out super good and then it said try this subscription and I was like what it said it is a totally free game but it’s not there is number one there are so many ads. Number two it’s not even that good because it doesn’t read when you play the note number three it won’t let you pass unless you pay so every time you try to play a song you have to pay for the song it’s like $.99 for one song that is crazy just don’t do itNumber four where is some good parts about it it helps you learn a lot but it doesn’t progress like it’s just easy easy easy easy easy easy there’s been one song that has been a little hard Number five I kind of like it but not really because I don’t really like to pay all that money just for 10 songs I get to play 10 songs for $10 that is not really reasonable so I wouldn’t get it and I’m 11 and I’m really a good at piano and it only plays easy songs and I get mad and so. I said just don’t get it by..Version: 8.0
✓ 15 minute lesson, then require Monthly $$Like all music apps, this one gives a quick lesson making you feel that piano is easy and very learnable with the app. It avoids he far more challenging items until after you agree to a subscription. My advice, pay for 1 month, and immediately go to apple subscriptions and cancel. This will fully unlock the app for a month for you to realise no app has the appeal to get people to practice scales and music theory - required for proficiency..Version: 8.0
✓ Can’t cancel subscriptionI have used this app since before it became a paid app and Always found it great with my younger students however I don’t have any young students at the moment. I can’t find an option to cancel my subscription anywhere and - aside from a “ticket number” after my second email there has been no further response. I can’t recommend a paid app where you can’t cancel. Very disappointed because as a teacher I had found it to be very good and had intended to renew my membership when necessary..Version: 5.5
✓ It is an excellent app but it keeps crashing.I installed this app a week ago and find it an great way to learn to play the keyboard but it does continually keep crashing and closing the app after each section..Version: 5.0.1
✓ Bad bad badIt tracks your ip and it’s so bad.Version: 7.0
✓ Really good until it keeps crashingI installed this a couple of days ago and finally had time to try it this morning. It’s a really good app and I’d recommend it but....... After an hour or so I noticed it going sluggish now and then. I shut all the other apps down. Then it crashed a couple of times and now I’ve got to the cookie jar tutorial it’s been crashing regularly. I rebooted my iPad mini and on the first attempt at cookie jar it has crashed again :(.Version: 5.0.1
✓ This app did not help me at allWhen I first downloaded this app I thought I could connect it to my keyboard at home, but you can’t 😩😫🥺😔.Version: 6.2
✓ Journey too shortJourney too short my kids beat it in a couple months Stops at beginner level.Version: 5.0.1
✓ This app is the worst one ever!!!It started out okay, but it did not understand our piano, and so that made it difficult to practice. But I will not blame that on you guys because our piano was not tuned right. I still do not get why so many people rated it 5 stars, because this app has so many bugs! We ended up getting a keyboard, but after a few weeks, it kept saying that middle C was C sharp, and E was E flat and we tried deleting the app, redownloading it, swiping all the other apps, and a lot of other things. And in like a week, it worked like normal and a another few weeks, and it happened again!.Version: 6.2
🙂 Piano Maestro Positive Reviews
Piano Maestro works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Piano Maestro.
⛔ Piano Maestro Problems
