Vinted: Sell vintage clothes App Positive ReviewsVinted Limited

Vinted: Sell Vintage Clothes Positive Reviews

4.7
4.78432 star

Total 20 Positive Reviews

Vinted: Sell vintage clothes App User Positive Comments 2024

Vinted: Sell vintage clothes app received 20 positive comments and reviews by users. Can you share your positive thoughts about vinted: sell vintage clothes?

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Vinted: Sell vintage clothes for Positive User Reviews

Needs categorisation improvementOverall it's a good app - cheaper and more reliable than depop. I really appreciate that you are auto-refunded if the seller doesn't ship within one week so you don't have to chase them up yourself and go through the dispute process. I use this app a lot for shoes and homeware specifically, however it's very difficult to buy clothes on here because the sizing options are limited to letter sizes, and there doesn't seem to be any seperation between men's and women's items, so there have been several times I have ordered what i believed to be a men's medium - because I was in the 'men's clothing' category, and received something far too small and clearly meant for women. Please make it so that a) clothes can be listed as numbered sizes, like 32, 12 etc, and make it so that women's items are not shown when you have specifically filtered for men's. I would also appreciate a way to exclude search terms - for instance, when I search for an iPhone 11 phone case, I want to be able to exclude cases listed as being for the 11 pro or pro max.Version: 23.28.1

Poor communication, poor appI have used Vinted for a year or so now and I absolutely loved it when I first started, it’s really easy to post items, keep up with your orders and ship items out. I could never really get along with any other online selling platform other than Vinted. I had shipped a parcel out one morning and was uploading my items in the evening and had had a few offers on things over night. I would check my app religiously every morning and everytime I had a spare 5 minutes. I had woken up to see my Vinted account had been banned, I hadn’t been given a reason as to why either. I have tried multiple times to appeal this as I was a top seller with almost seventy 5 star reviews and in my eyes hadn’t done anything wrong to have been blocked from the platform. Everytime I have tried to reach out they had sent me a notice saying a member of staff would respond soon and it has taken almost 2 months and 4 emails and nothing has changed. I was never compensated for the parcels I had sent out and Vinted had kept my earnings! I would have given this app a 5 star review a year a go but it doesn’t even deserve 1!.Version: 21.32.1

New glitchHey! I’ve used this app for literally 9 years. However, the past couple of days while scrolling for items; the app pretty much pops me back to the top of my options when it’s trying to load the rest of the products available. Therefore I can’t really look for anything right now. Beyond this temporary hiccup - here’s my raving review! 🫶🏼 I think Vinted IS the best thrifting app out there! Most everyone is kind, fast to respond, everything is always at an amazing price, and transactions are consistently smooth! This thrift app somehow feels like a community and I absolutely adore! I tell all my friends to download! You should too! Use your keywords wisely and you will find some stunning statement pieces! Find timeless, quality fits to add to any wardrobe! For men, women, kids, home & pets! So much to discover! Thank you to the creators and those that manage this app! Y’all are the real MVP’s! 🗣🎉🍾🪩.Version: 23.2.0

Really good concept!The concept behind Vinted is really unique and works well most of the time, it relies on both the buyer and the seller updating the app in various stages in terms of updating the dispatch of the sold item and the buyer confirming when the item arrives with them. There are a few different courier types that are automatically assigned when selling, which include Hermes and Royal Mail. All of which have QR codes on the pre paid postage labels which when scanned at the destination update the app as to when the sold item has been dispatched and arrived. Meanwhile any money paid to the seller for the item is kept in holding as a pending balance until the buyer receives the item and confirms everything is ok, which can cause some problems when dealing with inactive or argumentative buyers. Then the money is released to the seller and they can transfer it to their own personal bank account. The app has a great platform to sell items to make money and relying all stages of the buying and selling process are checked off it can work really well. I have had an item lost by couriers and also returned by a courier before allowing the customer the 10 days allocated collection time which can cause problems, and as much as Vinted is safe and offers the checklist format to ensure both buyer and seller are protected it does rely on multiple party’s to ensure the process is successful which can go wrong..Version: 21.29.4

One of my favorites!! HOWEVER……This website is amazing!! It’s actually the only one I use now due to shipping prices. If the shipping prices don’t change I will be a customer forever. However the return policy really needs a big adjustment. I believe that the seller should be held responsible to pay for any returns necessary if their add is misleading, false, or they forgot to disclose any information withheld from the customer. If a customer purchases something and it arrives damaged, fake or anything undisclosed in their description it should NOT be the paying customers responsibility to pay for any returns, the SELLER needs to be held responsible. That’s a HUGE problem because I’m all about great customer service and making sure all my customers are 100% pleased!.Version: 22.14.1

Bad serviceI have been selling on here for months with no problem and then all of a sudden they started removing my bumped items. At first it was for it being ‘dangerous’ and so I tried to contact the app and got no luck. Then it was a “copyright violation” they said that I got my image from the internet instead of taking it myself. I contacted them because I did take it myself and instead of helping they told me if they have to keep deleting my items that they will block my account. After that I contemplated switching apps but decided to give Vinted another chance. I spotlighted my closet to give it a try since my sells were going down. The next day I get a message saying that I was selling with the intent of making a steady income. I tried contacting them and got the same message as before. I’m starting to think that they are just taking my money at this point. Anyways I am really disappointed in the way vinted handled the situation and after ready many reviews I think it’s safe to say that I’m not the only one..Version: 22.9.0

Better for a reason they haven’t mentionedI’ve been wanting the people who are inactive on Vinted to be completely kicked off the app forever, because there’s so many people with the “on vacation” thing they did to inactive members a few years back, but they still clog up the system. Making everyone move over will get rid of all of them. And the new home category is something they’ve been missing forever! The limited time shipping discount is insane. 99 cents for up to 1 pound? That’s awesome. So far I think this is a big improvement and I hope Vinted continues to grow back to what they used to be way back when I started using it in 2014. However, If they ever get rid of the no selling fee, I think I might actually cry lol.Version: 21.34.1

FabI love this app and the concept of Vinted. I’m a bit late to the party having been a loyal eBay user for many years. However Vinted blows eBay out of the water for simplicity and communication. Very easy to post your items for sale…. Just follow the layout and accurately describe your item with clear photographs. Set your price and the app will estimate the size and therefore postage on your item. The seller can use many postage options but it is ultimately the buyers choice. The buyer can offer less for your item but it is easy to decline or counteroffer. Everything is done through the app easily. The seller receives the payment once the buyer has confirmed they have the parcel and it is satisfactory. The app allows you to see where exactly the parcel is and so the seller knows when the parcel has been collected. All fool proof. A rating system is in place, allowing you to leave feedback about buyer and seller. If you are patient and willing to hang on to your items until the sell, you can make a bit of cash. There is also the option to give some of your proceeds to charity. All good. I will continue to use Vinted for things that I think may sell..Version: 23.34.0

No seller protectionI have received extremely bad service from Vinted and I think sellers need to be cautious when selling. I sold an item which was damaged in the post, the buyer was refunded meaning I lost my money for the item. Luckily, it wasn’t an expensive item but it made me think of what would happen if it was. I followed their selling procedure and the item was well wrapped using bubble wrap and fragile written on the packaging. The buyer sent me a message saying the item was well wrapped and that it was the delivery companies fault but Vinted still took the money from me and offered no explanation other than “improper packaging” which wasn’t true. In addition to this, items take months to sell and buyers want everything for under £3. It’s not the best selling platform I’ve ever used and I’m really disappointed that as a buyer I have financially lost out due to damages in transit. Just really grateful that the item wasn’t expensive. I would be very reluctant to use this site to sell anything further..Version: 22.46.3

Needs a better algorithmI started on this app at the start of March 2022 and already made some great money! Sending an offer to each like had really helped boost sales. I managed to get a lot of traction when I posted a lot at once but when that died down I got close to no traction on my items. The whole thing of having to PAY to “bump” your items is crazy. They should just have a refresh button like on Depop etc or share your items like Poshmark. Also I can never post my coach bag that’s authentic bc they’ve taken it down every time like what more is needed??? And they should make bundles and offers be paid/sold right after accepting the offer. It’s annoying to have notifications about bundles and literally only one has ever wanted to actually buy. And even when I go a list a bunch a once I get nothing sold. It’s like the app was only golden for the first month and that was it..Version: 23.5.1

Since I’ve been using VintedMost of time I’ve had no issue with using Vinted , it’s been really good. But we’ve been waiting over 12 months to get money back. Last year I was buying some cowboy boots needed them for a cowgirl & cowboy birthday party so needed them before 13th February, when they hadn’t arrived after 2 weeks of waiting, my daughter who was getting them for me emailed Vinted and the buyer had told her that they must have been lost so we asked for full refund, and I had to get some from somewhere else. Then the seller said she’d got them back and she could send them, as this was after the party we said we didn’t need them just our money back! My daughter has been sending emails all year and still no refund of £40 , you might think we should just forget it, but it’s my £40 and anywhere else this would have been sorted out last year even a month after is more than long enough so the seller has taken the money without giving the item I’m sure they call it fraud and really it’s up to Vinted to sort this out, as it’s their company that has done this transaction..Version: 23.8.3

Vinted doesnt follow its own rulesIm fairly new to the app. My first purchase went great. The second not so well. The problem was when the seller did not ship for 10 days. Based on what i read on the app, after 5 weekdays vinted should have automatically canceled the purchased . (Or i could have canceled and received a automatic negative feedback). But after 10 days of no shipping vinted still didnt cancel the purchase! There was no way to bring it to vinteds attention. They really need to have a way to flag vinted to look into these types of issues. (Other apps such as wish, ebay, etsy etc all have a way to contact customer service when there is an issue…). If your not going to give an easy way to flag there is a problem to customer service and your not going to follow your own listed guidelines… then i likely wont continue to use the app..Version: 22.35.3

Amazing app apart from one thing!Absolutely love vinted, love the idea that the buyers pay the fee and not us sellers because why would we want to pay a fee, we don’t want the items! so that’s great. I also love that it asks the buyer to leave feedback to the seller and also the many options we have for when we buy clothes and choose the delivery service. It means that I have more people willing to buy my items because the postage can be as little as £1.99! Just one thing I don’t like about it is that you do not have the option of not allowing any returns. You have to allow refunds and returns and this is very scary because someone can buy a piece of designer clothing from you and then decide to return it with a fake! Obviously the Vinted team talks to you before you go through the refund and they check if it is necessary, but the buyer could have many tricks in place such as pretending the item was faulty or had stains on it when it didn’t and at that point you would be forced to accept the return and you might be given a fake as a return if that makes sense! As a result, I’ve been quite reluctant in uploading expensive designer items and have instead put them on my depop because on there you do have the option of not allowing any returns from the buyer. Overall, very happy! I’ve sold so many items on Vinted which is very satisfying and I can get rid of so many unwanted clothes!.Version: 22.18.1

It’s good :)Personally I love vinted, It’s a good way to just get rid of things you no longer want and earn a lil extra money! I’ve had very good experiences so far. There are some Problems I will point out about using this app for all of you that want to start vinted. Firstly, people want things REALLY cheap, don’t get me wrong I know it’s an app where you sell old/new things but, there are people on there that will continuously make offers (it’s your choice to accept them obviously but, if you're wanting to stick to your original price tell them straight up because some won’t stop until you accept😂)Another problem is, SCAMMING. If you're wanting to sell something on vinted that’s a lil more pricey than most of the things you sell, CHECK THE BUYERS REVIEWS!!! If someone is wanting to buy something expensive and have no reviews, they are probably wanting to scam you!! Make sure to check to see that they are a good buyer& seller. BUT In all honesty just check the buyers reviews for everything you’re going to sell,people will literally scam you for a pyjama set (weird af IK😭)🤣🤣🤣 other than that the app is decent & most of the people are really nice. I hope this helps some of you 😊🤍.Version: 22.13.4

Great App - but it has its flawsStarted using this very recently and was very impressed to start with! As a buyer it has nearly everything I would want from this kind of app. I have lost many hours just scrolling through all the deals that can be found on there. My only gripe is with the filters for buying jeans (menswear) It only allow you to put in S/M/L etc. and not the waist and length which is obviously very important when buying jeans. I have also had an experience of being banned off the app for trying to sell counterfeit items (which were not fake as receipts were shown as proof) but after a long chat and a review my account was reopened and I was allowed to continue as normal, although I did have to relist my item again as it had been removed. Overall the app gets a 4. When the necessary changes are made to make it easier for buyers and sellers then it is undoubtedly a 5 star app. Jean size options are a MUST. I will continue to use this app to buy most of my clothes in the future. I’d be a fool not to in this current climate of crazy energy bills and inflation. If you haven’t already….download this app.Version: 22.35.2

Handy Selling AppBeen selling and purchasing on here for a while now. Overall I’ve had no problems buying. Sellers I’ve had experience with have been quick to dispatch, the item is as described and I’ve been extremely happy with the price I paid. As a seller, it’s great. You can see how many views you’ve had, when listing it’ll show you what others are selling at which is very handy if you’re new to listing. Much quicker than ebay and I prefer it to Depop as I dislike dealing with PayPal. One negative I would say and I really wish something could be done. I have bundle discounts on as I like people to buy more from me, it saves them postage and it means I clear more room in my wardrobe. It’s a win win. However if you have bundle discounts on you cannot choose which items not to include. So if you have something a bit more expensive then you don’t want to include that in a bundle especially if they’re at 50% like mine usually are. The only other thing would be offers, I wish you could put an offer minimum up, I understand people want a good price but some offers are just shocking..Version: 23.1.0

Thrift vs. ShippingI really like this site this is really the first time I have used it. Navigating the site is a bit difficult for you not so tech savvy, like me. I love vintage clothes, anything that’s different, it doesn’t have to be designer either. This site does just that! Every seller that I have dealt with has been amazing, helpful and fair. 👍🏼👍🏼 2 thumbs up. However, the shipping system is terrible, extremely expensive. Especially if your ordering 1 maybe 2 items for a special occasion, and have a strict budget. I can only speak for myself, but I realize every single person either seller or buyer has their own interests in mind. I don’t have an issue paying for what I wanted but more often then not shipping cost more than whatever I purchased. I would like to continue using this site but the shipping cost are some thing that needs revamping. That is my only complaint. Other than that my experience has been a positive one. The clothing I bought were more than accurately described and fit beautifully. I have to replace an entire wardrobe due to a fire earlier this year and relocated from NC to Massachusetts! And it’s chilly! This month I spent my entire budget here on this site. And shipping costs were almost 1/2 of what spent. There has to be a better way! Sincerely a pretty happy customer Tabatha.Version: 23.47.0

Excellent idea. Shame about the execution.As the latest site to hit the ground in the last few years, Vinted promised a newer, fresher version of the auction market. It was clear & easy to use. Not as definitive or broad as other sites, but it offered great value, particularly for clothes. Buyers pay for items immediately, but funds are only released to sellers once the item has been received & confirmed. This is a fair way to operate the model, but if an item is not in acceptable condition or otherwise not ‘as described’, buyers are still expected to pay for returns, which is a mistake. There are also many ongoing technical glitches that make the site appear unprofessional & sometimes difficult to work. Customer service is good as far as it goes - responses are fast. But they are plagued by the usual hit & miss effect of all automated ‘chat bots’. If Vinted can address these problems they’d get a better rating, as their community-driven model has a feel of social media that clearly makes for an enjoyable experience for many people..Version: 23.6.0

Good concept but bad execution!!I had listed a lot of things on the app and someone finally came and wanted to buy a top I listed so they bought it the day before my birthday and I reached out and said that the Friday the bought it and the Saturday of my birthday were going to be really busy and if they would be fine to wait until Sunday for me to ship it to them. The buyer agreed that was fine and I shipped it on the Sunday, however I forgot to log this on the app. I received no reminders, no notifications and no warnings before the cancelled the sale for not getting it shipped out on time. I reached out to the help centre and told them the situation where they refused to help or intervene. At the same time I also reached out to the buyer and explained the situation, they did not answer until they had received the item and then got all caught up on how many times I had worn the top. I had worn it once and I know this for a fact but they tried to tell me how many times i wore it. The buyer then refused to cooperate and they got a full refund even though I never got my designer top back. This whole issue was caused by Vinted’s lack of communication and then intervenes when their actions had resulted in exploiting their customers. The idea of Vinted sounds great and would be great if they actually cared and were happy to help when an issue they created arose and needed their help to resolve. I don’t like this app and will refuse to use it again!!!.Version: 23.21.0

The problem with Vinted.I have had a number of issues over the year where packages have not arrived. I have had 2 instances where my status has automatically updated to say that parcels have arrived when they haven’t so I have been charged and not received goods. I have also reported a parcel undelivered and because I could not attach an electronic signature within the 48 hour deadline, I have also been charged for this which I did not receive. The deadline is too tight and this was literally over Christmas Day which made it even more difficult. I have just been notified of another parcel being delivered which has not arrived so I guess I will lose money on this one too. My address is not difficult to find so I am unsure why so many parcels go missing and feel that the courier is at fault yet I pay the price. I am not sure what I pay the cost of insurance for on each item when I have no protection what so ever. The help team are obviously trained to be polite and apologetic but just fob you off. I am not a happy customer. I have patronised Vinted a lot this year but am thinking twice about future use..Version: 22.47.3


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