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The Great Courses App Complaints & User Negative Comments 2024
The Great Courses app received 65 complaints, negative comments and reviews by users. Have you ever had a bad experience using The Great Courses? Can you share your negative thoughts about the great courses?
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The Great Courses for Negative User Reviews
✓ Great idea, poorly executedThe Great Courses deserve a better interface. It is actually quite lovely as apps go, and it does exactly what it says insofar as providing a convenient place for accessing your purchased material. However, the controls on this player are so tiny, they are practically unusable, as is the font. Maybe this app was designed for and by much younger users with sharper eyes and smaller fingers, but as a design engineer myself, I think it needs serious reworking, and testing within a broad population. Add to this there is no way to sort your courses, and I call this app a dud. Too bad. I love the Great Courses..Version: 5.4
✓ Too many flawsI give this a three because while it works, there are a lot of bugs and missing obvious features. At least using downloaded material - which is how I usually use this - there are a number of flaws. 1.) The worst is the app loses track of where I am in watching. I can watch a lecture halfway through, and later the app has lost track of that. 2.) The app “restarts” when returning to it from background. While that is normally just a little lost time, problem 1 kicks in, and I have to hunt for where I left off. 3.) I have seen where if the iPad Wi-Fi is turned on, but there is no network to which it fully connects, downloaded material does not appear as downloaded. Wi-Fi must be turned off to get the app to see it. 4.) If Wi-Fi is on, but there is no network to connect to, a long delay occurs while the app tries unsuccessfully to connect. 5.) I love that I can get the manual. I hate that there is no search function. Love the content, but I think I prefer just loading it into iTunes. The downside is losing where I was between apps, but that really doesn’t work well for me anyway, since I almost always use downloaded material. As noted above, your app doesn’t even keep track of that on an individual device, let alone across devices. Audible’s app does a great job with this..Version: 5.2
✓ Great courses, frustrating appThe courses are great and when the app works it makes your commute the best part of the day. But the app needs help. All it needs to be great is a download and a play button. If those worked consistently I would be delighted. But downloads fail, hang, drop or just disappear. When you stop a lesson and start again it starts from a different place making it hard to keep track of where you are. They should get these basics right before they add marketing and optional features..Version: 5.4
✓ Great Content When They Let You Access ItI purchased and downloaded a full course, knowing I was going to be in the backcountry out of cell service and unable to stream. When I went to the app to listen to the downloaded material, I was prompted for a login, which of course didn’t work because I had no connection, so I couldn’t get to my downloads (this is after repeated tries). It all worked fine on return to civilization, but the point of a download is precisely to be able to get to it if you don’t have internet. With all the quality, free content out there, it seems pretty daft to create an app that prevents you from accessing courses you’ve paid for and downloaded..Version: 8.1.2
✓ Needs improvementWhen casting videos to my Chromecast the app will become unresponsive, so I cannot pause or skip/rewind at all. When I come out of the video part way through, it never remembers my position, so I have to manually skip through each time to find where I was. Makes the whole app very frustrating!.Version: 5.2
✓ Useless appWhat’s the point of the app other than to frustrate users? It allows me to cast to my TV but leaves a big black bar across the screen telling me “Casting to…” - Duh, I don’t need a message telling me the obvious and blocking course info. Do any of the developers actually try out the app in the real world before releasing it or are your customers the actual Beta test. Such a simple thing to catch. Maybe you need to hire a person that understands “casting” almost all other streaming apps have the iPad screen go dark while casting to the TV, with this app both are playing at the same time and if I turn the iPad dark the cast to the TV goes dark too. The website doesn’t have the casting message so not sure why someone thinks its a good idea for the app. If I can’t cast to the TV then I won’t be buying more courses..Version: 7.0
✓ Great Content, Terrible Play ControlsI have been a big fan of the The Great Courses for years now. As for this app, I love having my courses available as downloads and via streaming. The app certainly is visually beautiful. For practical purposes, however, the now-playing interface falls badly short: the various controls (forward, back, pause, scrub) are far too small. Like others here, I have often accidentally restarted lectures or moved to a different spot. Please give us a simple now-playing display with large controls and the option to keep the device from going to sleep..Version: 5.2
✓ RubbishVideos won't load or play - ripoff.Version: 5.1
✓ Great Courses, weird payment and course use.I got a subscription to the great courses via apple pay on my Apple TV. Created an account, no problem. Until I realized one did not have any k owl edges of the other. That’s not right. If you’re selling a watered down “watch only” deal, keep it cheap ($5 or less). Preferably nothing since anyone actually wanting to seriously take the course must then buy it at god forsaken prices. $289 for one course? I know it’s cheaper than college but it’s completely confusing and unclear advertising. Get your plans in order! And get things to an affordable price for Pete’s sake!!! S F M.Version: 8.1.2
✓ 🧐Well... it’s been about 3years since my last review so time for an update. The apps play button and screen menu keeps appearing and reappearing even if I am not touching the screen which is super annoying. I do love the great courses but there are major improvements to be made as far as sophistication, continuity, flow & ease of design, and navigation. It feels like they just took one or two design suggestions from a single millennial and just ran with that only one thing even after that millennial left. I know they’re trying to appeal to a certain audience and I respect that. But there is no harm in slight tweaking..Version: 5.4
✓ Does what it needs to - needs some improvementsOk things: Plays the recordings, allows me to replay them with a touch, rewind / fast forward a little or a lot with a button or slide line. Has Volume control or can be done with the phone vol buttons. Shows me all my downloads when I log on to the app. Issues: I can pause and play and adjust sound from the "front / locked screen" when my phone times out BUT I would really like to be able to fast forward and rewind from that same locked screen rather having to unlock my phone to access those features..Version: 5.2
✓ Latest update a disaster if you have intermittent coverageOne year after the one-star review below, I decided to see if matters had improved, and I've given it another star! Wow! It hasn't crashed in the last 10 lectures I've watched, hence the extra star, but it still insists on refreshing the content every time I regain network coverage. It no longer skips back to a previous checkpoint, but instead it greys out the whole screen with a "loading' spinner, while the video continues to play - unwatchable - behind it. This can easily take 30 seconds, so any visuals in that time are lost, or - ironically - you have to skip back by choice to see what you've missed. Look. I own nearly 200 streamable courses and I do not need this app to check if I've bought any more in the 5 minutes since I last had a connection. The app should check once a day, at most, (configurable) with the ability to check manually whenever you want - which I think already exists if you pull the list of courses down from the top (impossible to tell - I don't buy courses often enough to test). I use the app to watch downloaded courses on my commute, which passes in and out of network coverage. The previous version was bad enough with its irritating "we see you're online again. Refreshing content" message whenever I got a signal again (why do you have to refresh content every 5 minutes? How often do you think I buy new courses?). This version is a nightmare. When it gets coverage again, it skips back to some sort of checkpoint taken when it last had coverage - which can easily be 10 minutes back in the course - so I have to manually wind forwards to where I was. Actually, it only does this about 50% of the time - the other 50% it just crashes. I've "fixed" the rewind problem by not allowing the app access to mobile data, but I still haven't managed to watch a single lecture all the way through without at least one crash..Version: 5.2
✓ Bait and...nothingDownloaded and waited with anticipation. No free courses or even courses offered! Had to go to the app support site, and no answers there either. On average the course are approx $50! Booooo!.Version: 5.2
✓ Buyer Beware!Despite providing good content, this organization has a unintuitive app and zero customer support. I got the download for two classes in December but could not them to import them into the app. Despite extensively working through the app on my phone I decided to call customer support. The first time I waited on hold for 45 minutes and there was no answer. The second time I waited for 35 minutes and there was no answer. When I emailed customer support, I got a response after 10 days. When I explain the situation in more detail over email, the customer service rep just disappeared and never responded back. We are basically forced to go to the credit card company and get a refund for the purchase. Strangely enough however, when you call In to give them more money to make a purchase (which I tried only to get a human on the phone) one gets a person on the phone right away. But when they transfer you over to Technical Support, there is no one there - imagine that! So buyer beware! Unless you mail order something from them, get ready for a scam, a refund scenario or no response. What this company has in great content is deeply overshadowed by zero customer support and a lack of concern for its customers..Version: 6.0
✓ Love the content, app needs work!Love the content and will continue using. However the app needs user experience upgrades. You can’t skip forward and back 15secs when the app is on the Lock Screen (a very basic function for an app)! A bit clunky..Version: 7.0
✓ Requires Internet connection to view downloaded lecturesWhat's the point in downloading a lecture to view off-line if you can't watch it off-line? You can't even get past the splash screen unless you're connected to the Internet. Even if you start viewing a downloaded lecture while connected to the Internet, go out of range, and come back into range, the screen goes dim with a pop up notice "we noticed you are back online – – updating your app". Meanwhile you have lost control of the application with no ability to pause, go back 10 seconds, or anything until the update is complete. And this will happen repeatedly if you go in and out of range of an Internet connection. In short, the download function is a nice idea but doesn't function. Only useful for streaming..Version: 5.2
✓ Terrible AppApp is unresponsive and crashes. Layout of the app is fine. Navigation on the app is terrible..Version: 2.03
✓ Good but crashesThe app is useful and has good features, saving time and effort. But periodically the app crashes which requires a phone reboot..Version: 5.0
✓ The App is fine. The courses, not all of themThere are many good courses. I'm disappointed with the Spanish language course with the subtitle "How to understand and speak a foreign language." There is so insight offered for learning a foreign language. It is just a standard fast pace Spanish class with fast drills. If you've struggled, this course will reinforce your conviction that you cannot learn a foreign language. And. Make sure you remember your college English grammar. If you don't remember what future perfect tense is in English, you won't be in a position to use it in Spanish..Version: 6.0
✓ Great CoursesOver the years I have purchased a number of courses but now I have discovered that I no longer cannot access them because my I pod and I pad cannot be updated. What a waste of money. Barrie Brady.Version: 3.2
✓ Nice app but not supported by my Apple streaming deviceI am so disappointed that the Great Courses app is not supported by my Apple TV 4k streaming device. This really limits my family‘s ability to enjoy our Great Courses purchases. The Apple TV streaming device might not be the most common, but it should be supported. I have been a loyal fan of Great Courses since I was in high school so I am disappointed that I have to give such a low rating. Wondrium is supported by Apple TV but they are absolutely not the same thing. I want to be able to enjoy the library of courses I have bought over the years..Version: 7.0
✓ Unstable, poorly designed interfaceI have to drive occasionally through a five hour cell coverage dead zone so downloaded several courses to listen to. But the app randomly stops playing, showing up as “unknown” device” or just shutting down; once you plow through the steps to get back to the session, it doesn’t remember the session much less where you were; the selection buttons are minuscule (e.g. you can’t just click on the whole title in the play list but rather it a 1squate millimeter arrow to start playing)( the skip-forward button sometimes turns the app off. As much as I wanted to know more about Charlemagne, I gave up after ten attempts to listen to one lesson and listened to music. Worst app I’ve seen, and the great content Great Courses offers deserves better than a Windows 3.1 level experience. Get your act together, folks!.Version: 8.2.3
✓ App still needs improvementsI love the content, but the app still needs improvement. Most of these should be easily fixable. 1) The UI needs to be better. The controls for fast forward and rewind are too close to other buttons. Hence, I keep going to the previous lecture instead of just rewinding. Similarly, it is really hard to move the playhead when playing audio courses. Please pay attention to small, easily fixable details to make user experience more pleasant. 2) The app is very slow to start and needs Internet connection (even if I have downloaded the content ahead of time). I need to open the app with Internet connection until I can access my courses. This is a major annoyance and the primary reason for my low rating. Often, I try to watch the content when commuting with poor internet connectivity (most urban public transportation nws). If you really need to authenticate the user, do it on a schedule and don't force the user to authenticate when they open the app every time. 3) For some reason, the app takes up lot of space even after I delete all the downloaded videos. I have a lot courses and I had to delete the app and reinstall to really free up the space. Please ensure that space is freed up after the user deletes the video (or fix whatever issue that is causing this problem). I love the content, but the app needs to improve..Version: 5.2
✓ Buggy versionExperiencing problems with the streaming feature that the company has yet to address. It worked fine one day, then the next day none of my lectures would load, on either the iPhone or iPad app. I've contacted the company but no solutions yet. It would be fine if the download feature worked properly, but it needs to be constantly monitored to keep from timing out, so it can take ages to complete a single lecture. Love the content, but the app can be very frustrating..Version: 4.2
✓ The Great CrashesYou’d think it would be easy to create an app that can play a downloaded mp3 file from beginning to end without crashing. But it’s obviously beyond The Great Courses. On their app, you’re doing well if you can go three minutes without a crash. If you’re not doing so well, you’ll find yourself listening to parts of lectures three or four times before the app can manage to get past them… and also find yourself wasting endless time trying to find where the app last dumped you, since where the progress bar is when you return bears no relation to where in the lecture the latest crash occurred. Mind you, their website is no less useless. I’ve been trying for a month to get it to change my email address on it, and it keeps on erasing it and insisting that nothing happened. I’ve been using The Great Courses for over twenty years, but I’ve about had it..Version: 8.2.1
✓ Huh?Not showing any of my purchased courses... why?.Version: 6.1
✓ Great for streaming woeful for downloadingThe app is fantastic when it comes to streaming lessons, it looks fantastic and is intuitive to use. Where it falls over is if you want to save a series of lessons for use when you aren't going to have streaming capabilities. It's slow, restarts at random and will re download already lessons you have already download. The last part is particularly frustrating and almost cost me an iPad due the the strong urge to hurl mine at a solid boundary..Version: 4.2
✓ If you like audio don't botherI really wanted to like this app. I Love the great courses I have bought many of them. I love listening to courses while I commute. Hearing them advertising on my favorite podcasts I wanted to support them. But if you think this will be like another podcast really don't bother. The audio always is syncing and cannot be downloaded independently. The video works great don't get me wrong, but this is useless when I don't have the screen unlocked and wont play the audio only. You need to switch the audio format which is terrible. Do they respond to my pleas for help I have left many comments that they say they are using to improve their product. Of course not. It really seems they totally half fasted it and just thought of they advertised on podcasts it would be okay..Version: 5.2
✓ Won't load my coursesNot working. Won't load my courses..Version: 5.2
✓ Needs improvementI love that I can take my courses with me on the subway! But, the headphones remote doesn't work with the app, so I have to dig my phone out of my backpack if I want to pause the audio because a friend just got on the train or the conductor makes an announcement. It's a real pain, and I find I use the app less because of it. Also, serious lag time if you start the app when not connected. You get there, but it takes a long time. Edited one year later: still no updates to this app. They are not making the effort to improve the shortcomings or the user experience..Version: 5.2
✓ Great content but app is now more difficult to use since 2022 updateThe content lectures are good as advertised. However since the latest update, the app has become far more difficult and challenging to use. Once you play a lecture if you want to listen again you have to manually clear the check mark to begin again. So if you listen to 24 lectures and want to listen again you have to restart each lecture. This is a terrible function and needs to be addressed..Version: 8.1
✓ This app is buggy and not user friendlyWhen I try to use the app my previously downloaded lectures do not appear. I cannot access them. I’ve had to delete and redownload the app several times. Any of my courses I’ve purchased just appear blank when I try to listen to them. Also when I use the search function all it ever does is show my every course I have. It doesn’t actually...search. There’s also no easy way to just view what lectures are currently downloaded rather than EVERY course you have, with “recent downloads” just listed first. I love the great courses but I’d actually like to be able to listen to them....Version: 6.1
✓ Not fully compatible with apple tvThe app constantly streams subtitles and or Cc. When stream to an apple tv. It does not do this when streaming to a chromecast. Also if i do a screen mirror then there is a large banner that appears across the center making it impossible to watch. I have 10 other apps that i use to stream to my apple tv without incident. I opened a ticket with the developer and they informed me it must be a setting with my apple tv. Interesting the only app that has this issue is theirs. I guess apple tv made a special setting just for thier app that i cant find. Not impressed i asked to close the ticket as thier is no sense in wasting any more of my time trying to help them..Version: 6.1
✓ No iPad streaming of "older" courses.I have bought a few courses over the years with "life time guarantees" but is able to stream only the most recently purchased 2 courses even though the other older courses are still available From great courses. How do I overcome this situation? Should I return the "old" courses and repurchase them?.Version: 3.0
✓ Great content, app needs workThe content in here is really quite outstanding. They have done a great job with the content. For a pretty good price. But the app needs work. Can’t browse the library while listening, can’t lock iPhone and keep video audio still playing, downloads stop and have to be manually restarted are just some of the issues I’ve noticed..Version: 6.1
✓ App needs improvementI enjoy the Great. Purses, but this app needs some improvement in organization of courses. Needs to allow user to customize some folders or allow grouping by subject matter at least. Right now it’s tough to find what you’re looking for if you have multiple courses. Also need to allow different syncing across different devices. I like to watch video courses in my iPad and listen to audio courses on my iPhone. No way to keep lectures separate by device is frustrating..Version: 5.3
✓ I like it but fix this.I like it but fix this. Fix how when we air stream from iPhone to Apple TV we don’t want the sign appear your are streaming while watching our payed education we miss chess pieces and positions you never used to do this prior to the unnecessary and annoying you are streaming sign. So what let us stream our product to our home tv. Fix the problem. And please add this app also to Apple TV..Version: 6.1
✓ Needs an updateKeeps crashing. Bugs need to be worked out. Come on great courses you can do better than this..Version: 2.01
✓ Great Courses / mediocre appThe app needs work. I own 377 courses from the teaching company. This app doesn't allow me to organize the courses into files. I would like to bundle the courses into categories so I could listen to the lectures in a logical sequence, but the app only lists courses in alphabetical order, most recent purchase, or most recently opened. They should offer other ways of categorizing the courses such as topics. Other problems with the app are the FF and Rewind are too close to other items, I can't tell you how many times I tried to rewind a bit, only bring it to the beginning or move to the next lecture. The quality of the lectures is excellent! Informative and interesting. Each lecture is just enough time to cover a topic without being too long. I can listen to a lecture going to and coming from work. Converting down time to productive time. Now I don't get frustrated with traffic. I wish they would just improve the app..Version: 5.2
✓ Good app, but could do with some changesTrap works well when controlling direct from iPad or iPhone, but struggles Shen connected to headset. I have an Apple compatible headset which (when playing music or most other similar apps) allows me to click a button on the cord to pause the playback. This doesn't seem to work on the Great Courses. Since I often listen when on the move (driving or exercising) this can become quite a drawback as I have to either stop to open the app to pause, or pull the plug out. Hopefully this can be fixed soon..Version: 4.0
✓ Not workingApp does not play any of my purchased courses. Frustrating.....Version: 2.03
✓ Not working!It sure would be nice to see something other than a black screen?.Version: 4.0
✓ Great coursesPoorly designed app. Doesn't support iPhone 6 screen resolution. Ignores Apple's UI best practices….Version: 4.2
✓ New app vastly inferiorNew app can’t seem to keep lectures in order I.e. 1,2,4,7… Challenging to listen sequentially Previously downloaded lectures not recognized as downloaded on new app - so stuck there / can’t delete them, but used storage space Please fix - and next time beta test first!!!.Version: 8.1.1
✓ What happened?This app used to be very good. Not any more. For some God forsaken reason the brain trust removed the ability to cast the course onto a tv screen via Apple play or Chromecast. Until this situation is rectified by an update the best I can rate this app is 1 star..Version: 4.0
✓ Recent issuesOn my iPhone version of the app, after hitting play, the lecture will play the first 5 seconds. Then jump forward about 10 seconds. Then play another 5 seconds. Then the sound cuts out altogether..Version: 4.2
✓ Opaque “Casting to TV” ruins Airplay functionThe app overall is firmly mediocre in performance — frequently cannot download material, not particularly fast, has no way to transfer scores of courses I purchased on DVDs, frequently misbehaves by disconnecting or stopping. The most annoying is the opaque blackbox in the center of the screen covering up vital images and information telling me I am casting by Airplay to my Apple TV. The initial product is excellent. Too bad the delivery of the product is so flawed. They nailed the difficult part and botched the easy part. Hire software engineers as smart as your lecturers..Version: 6.1
✓ Content Great, App Not so MuchI just started using the app even though we are longtime users of The Great Courses. I have been working on two different courses and neither of them keep my timestamp. One course jumps me back to an earlier time in the lecture and the other course acts as if I haven't watched any of the lecture at all and starts me back at zero. I have to make a mental note each time about where I left off. If I forget to do this, I have to go in and try to find my place, which is both time-consuming and annoying! In addition, the tab at the bottom of the screen, which appears when I first open the app asking if I want to resume my most recent lecture, does not work. I tap on it and tap on it and nothing happens. The pause, play and back/rewind tabs could be more responsive. It sometimes takes 2 or 3 tries before they register. I do like that the back/rewind tab is 10 seconds. Finally, it would be very, very helpful if users could bookmark places in a lecture where they may want to return later for further review..Version: 5.2
✓ UnusableI am already using the Roku app, but when I tried to use the app from the App Store it refuses to let me sign in. I don’t remember setting up the account, but when I initially tried I got an error message “user with e-mail already exists…” or something similar. So, I tried to use “forgot password”, but only get a different error message. It’s probably just as well, as the Roku app is $7 a month. From I can tell, to access a course like “Biblical Hebrew” it’s $340, with the only additional benefit of being able to download the PDF coursebook, which is why I was interested in the app for my iPad. Even if I could afford the $340 it’s impossible to complete the transaction if your app is busted. That’s pretty inexcusable for a 4 year old app, in my opinion..Version: 8.2.3
✓ App deleted all courses, now doesn’t allow me to sing inIt started few months ago from me being unable to download a single lecture. Today I couldn’t see a single lesson in my library of 10+ courses (do math on money yourself, it’s a lot). When I reinstalled app, it doesn’t let me to login even if password is right. No problem exists on website. This app is trash. And GC doesn’t have ANY customer support, only bots. What a shame. New customers - do take it into consideration before starting to deal with this company. Bugs will happen, courses will disappear, support will be non existent. Thankfully sometimes it (website) works. But not app..Version: 6.1
✓ Frustrated!!!Since the new update I can not remove the lectures I downloaded before the update. To make me more frustrated, I can’t get a response from the great courses. Not…impressed..Version: 8.1
✓ Empty applicationMaybe it is a regional thing but currently there are a big fat zero courses listed, so this application is pointless..Version: 3.0
✓ Lectures good, app badThe lectures for The Great Courses are pretty good (based on just one that I'm working through). However, there are some issues. In the course "Understanding Quantum Mechanics" there is a place where the text displayed on the screen is not about what the professer is talking about. On the other hand, the app for the iPhone needs serious improvement. The worst thing is that often the sound and video get out of sync, with the sound about 2 seconds behind the video. This makes it very hard to watch. It is not just that the lip-sync is off, but even the gestures don't make sense. Every so often the presentation spontaneously jumps back maybe 15 seconds. After this happens, the out of sync problem is almost always present..Version: 6.1
✓ Does not work.Even when signed in this app does not show or download paid material. There is no help, except by telephone..Version: 3.2
✓ Not Great AppThe courses I have are very good, I learn and enjoy. The Learning Company does not allow a complete course download. Can’t drag and drop a course to a hard drive. Instead I have to download individual lectures in each course. It’s annoying. If my device sleeps download stops. To save bandwidth on my device I download courses, though it can take hours for one course. TLC needs to make this app easier to download courses by name not lecture number. To organize lectures files need to organized again by subject matter, more wasted time. Unfortunately TLC restricts playback method to their player. There are ways around this but it’s more disorganized than ever. I hope they upgrade this for customers, drop proprietary restrictions..Version: 5.4
✓ Won’t work without a network connectionYou figure if you download courses on your phone you will be able to watch them offline, like on a plane, right? Forget it. It won’t work. This is what will happen. You will download a bunch of course content, consuming memory on your iPhone. You’ll test it after turning on airplane mode and disconnecting from all networks and discover it works fine. You’ll board a plane and once airborne launch the app and have it demand you log in fresh, which you can’t do without a network. Nice. So you can’t watch your content. If you’re on a plane with wifi as I was, you can connect to it long enough to log in, disconnect from wifi, and then you can watch your downloaded content Great! Except you can’t. The app dies about every 3 to 4 minutes. What a worthless piece of crap. Who offers the ability to download content then denies the ability to watch it without a network connection?.Version: 8.1.2
✓ Not that greatThe app gets the job done however it is rough around the edges. Occasionally it logs me out and I must log back in again. The downloads do not reliably finish one lecture and start another. Sometimes you have to actually start the next lecture by hand (not good for driving). It constantly tells you "Not online". Why? I know when I am on and off line. It's annoying because the message MUST be cleared before you can proceed. Just needlessly dumb. There is no easy way to go back to the lecture list within a course when you are in the middle of a lecture. Sometime I start a lecture and realize I heard it. I can then stop the lecture but can't get back to the original list of lectures except by shutting the whole thing down. Love the Teaching Company, but this app is barely usable..Version: 5.2
✓ Very poor appThe courses are great, but this app is a joke, frankly. No speed control - come on, even Audible has managed to implement it by now. The app is also very unreliable at remembering last position in playback, so when you reopen it the next day you get to listen a large chunk (up to 20 minutes or more) of what you have already listened to..Version: 5.2
✓ They should take a course in App DesignSigned up for Great Courses and downloaded a bunch of lectures to occupy me on a 6 hour flight. I get on the flight l, clear 10,000 feet and turn to my phone to use my “offline content” and am asked to login. Of course I’m offline so when I try to login I’m told I need to be online. I’ve pulled my company benefit support for Great Courses because it is unavailable at the time when it’s the most useful. Teacher heal thyself… UPDATE after hearing back from their developers via the App Store they provided a generic answer that didn’t actually solve the problem. Now their developers did reach out to me directly and provide a better answer. That may work, and I will check on my next flight but the answer that was posted here by them was totally useless it directed me to a generic FAQ. Reammt what they should do is update the FAQ to answer my specific question as theg answered it in the back channel. That would be more useful.Version: 8.2
✓ Great Lectuers. Mobile App could be betterThe app is made for young eyes or teenagers or perhaps on a big computer screen. I presume most people are at least in the 30s and if not older who use this app. So please make the buttons bigger. In fact, take a lesson from the audible app. The audible app has an automobile or car mode. That would be an outstanding an awesome addition to this app. Maybe this app works well on an iPad but it does not work well on an iPhone and certainly does not work very well when driving. But this is only because everything is too small. Make everything bigger and make an automobile or car mode like on the Audible app..Version: 5.4
✓ Wish it had a timerCourse content is great. App is substandard in my opinion. Can't download audio courses onto my phone and lacks a timer which would be handy when I listen to a lecture when I go to bed at night..Version: 3.2
✓ App needs workI love the Great Courses and was happy to see the iPhone app. But it drives me nuts when I try to use the app in the car. First, I have to remember to download each lecture before I leave home, since I'm in a rural area and lose wifi/phone when I leave my house. Downloading, it spins and spins and finally downloads after I coax it a bit. Next, I'm in my car. I can't read the tiny white text on the black background. Gotta put on my reading glasses. Glasses on, I can read the text but I can't see to drive. Driving along, lecture finally playing, I sometimes want to go back a bit to re-hear something, but I have to put on my glasses and peer at the screen and aim a finger carefully at the tiny "back" symbol, but I really can't do that because I am driving. I'm afraid I'm going back to putting the lectures on an sd card to listen to them in my car. Seems a lot safer..Version: 5.2
✓ Seems like a good appSeems like a good app, but useless in Australia - no lectures whatsoever available ... why is this?.Version: 3.2
✓ Good but really annoyingI have iPhone 6 normal and when I try to watch videos landscape the bottom and top are cut off a little bit which really bugs me. Also no subtitles available. please fix these problems and it will be 5 stars..Version: 2.03
✓ Compatibility.The app is not opening any course, at all..Version: 4.0
🙂 The Great Courses Positive Reviews
The Great Courses works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact The Great Courses.
⛔ The Great Courses Problems
