- 90.2LEGITIMACY SCORE
- 93.2SAFETY SCORE
- 4+CONTENT RATING
- FreePRICE
Qantas Airways App User Positive Comments 2024
Qantas Airways app received 57 positive comments and reviews by users. Can you share your positive thoughts about qantas airways?
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Qantas Airways for Positive User Reviews
✓ Ease of useEverything seems easy on this app. One click and I’m checked in. Nothing more to it. Thank you..Version: 3.49.0
✓ MrsI love Qantas great airline I wish to win my next flight hopefully on the inaugural non stop flight for my 70th birthday anniversary The first time I flew with Qantas they looked after me I wish for them to take me to visit my 3 grandchildren as I have not seen them for 7 years 😢😢😢😢😢😢😢.Version: 3.10
✓ Singapore to PerthVery disappointed with lack of on. Board entertainment..nothing for the entire flight , on my last trip in July, one steward and one hostess were as helpful as possible the others were very disinterested. I work in Operating theatres and a lot of our checking protocols are based on airline checklists... how can an entire section of a plane have no service without any person knowing.Version: 3.43.0
✓ UselessUseless app, locks up, times out and check in online is more reliable via website than the app. For a world class app Qantas should take a look at the Delta app for functionality and useability..Version: 2.0.1
✓ Love it!!!Very convenient to use and always updated. highly recommended!.Version: 3.42.0
✓ Great app!Intuitive and easy to use! Nothing to complain about!.Version: 3.42.0
✓ Fantastic!!!What a fantastic app! I had already reserved my next flight with my travel agent when Qantas sent me an e-mail to download the app, which I did. Checking the fares, Qantas offered the same flight cheaper, forcing my travel agent to beat the price by $1.00! So obviously I think the app is fantastic, because it has saved me several hundred dollars $$$ already on the same day I downloaded it. Now I get all airfare specials right to my phone. Thanks Qantas for a great app that has already saved me money. Now I can book direct next time. Bon Voyage... ✈.Version: 1.0.1
✓ Improvements looking goodThe new look is modern, clean and brings the app up to date. Some features like a slick native booking engine are sluggish and drawn out if you want to book a simple flight. Dark mode is missing and is quite jarring when the majority of apps support this feature. Lots to love and looking forward to more updates to make this even better.Version: 4.1.0
✓ So EasyThis app is so easy to use and only takes a few minutes to check in. Makes travel a real breeze..Version: 3.45.0
✓ Makes travel so easyWhat I love most about the qantas ap is that you can access everything you need without needing to go to the website. Whether booking a flight or checking in it’s always a minimal click, clear and easy process. I use it almost daily!.Version: 3.42.0
✓ Tried making a flight booking.Need to fly London to Adelaide on business and indeed in business. ‘Make a Booking’ page would not even load. Come on guys testing apps is not hard and your lack of application cost you a booking. ONE ticket cost would have easily paid for a proper testing regime. Great airline, poor app and I’m flying BA..Version: 3.36.1
✓ Works well but missing simple functionsThe app is definitely getting better but would do with 2 simple features: -add flight booking to phone calendar in the app -automatic updates to boarding pass in apple wallet (other airlines have this feature) Keep up the great work.Version: 4.2.0
✓ Great as long as you don’t way to speak to a personThis app is great as long as nothing happens to necessitate a change in plans. Had a problem and had to think about changing a booking. Was unable to speak to anyone and had 1.5 hour wait. So booked a call back at 9:05am. Told 1.5 hours till callback. At 4pm still had not heard back. Tried to call again but system recognised my number and wouldn’t allow me access. VET FRUSTRATING..Version: 3.48.0
✓ Qantas app designed with traveller in mindEverything you need is only one or two clicks away. The developers should be proud that they have met the brief for travellers..Version: 3.45.0
✓ Cool but..I don't see an option to add boarding passes to passbook nor do I see my boarding pass even though I have checked in.Version: 2.1.0
✓ Can’t add to calendarAnnoyingly, can’t find any way to click a button to add flights to my calendar (like I can with air NZ app).Version: 3.52.0
✓ Qantas booking up.Useful on the go. Functions as it should. It is a tool that does exactly what it should do..Version: 1.0.1
✓ Please update app with a timetable search optionAs a FF and do change my flights often it would be very helpful to have a timetable option to see flights. Rather than having to go into “book” a flight. This would make things so much simpler for users like myself..Version: 3.90.0
✓ This is not the VoiceSomewhat simplistic. Not much of an update on the previous iteration - except perhaps more timely flight change notifications? If you want to enter the Voice competition, but already have the app installed and merely upgrade - you don't get an entry form; therefore cannot be a part of the competition. Would be good to see Qantas hotel and car bookings too - as a multifunctional trip organiser..Version: 2.0.0
✓ It’s so easyI love the Qantas app because it allows me to view my trip select my seats and it keeps me updated. Some airlines lock your seat selection and don’t allow you to change it. I’m 1:89cm, that’s 6 foot two and I want to see what is available and maybe move to accomodate my comfort. Real time updates are a blessing and that’s why choose to fly Qantas whenever I can. Cheers and have a safe flight, Jay Laga’aia.Version: 3.41.0
✓ GreatGreat app, but needs the ability to add flights into your calendar!.Version: 1.0.5
✓ It’s like a mostly-reliable mate but you still gotta call your mum sometimes insteadQantas App is a little clunky and buggy sometimes and it would be good if you could select a ‘day’ after the day of the month it currently is, before selecting a previous year, for your birthday... and to be better able to do multi-city stuff but it’s generally reliable enough for flights and most of the time hotels..Version: 3.46.0
✓ Flight class and better UX with flight bookings pleaseCould the flight class be included in the ‘Flight Details’ display - else you have to painstakingly navigate to the desktop view of the Qantas site to find this info. Also when researching flights where you’re working through possible classes, air craft and departure dates, the Done button exits you out of the search and is easy to do accidentally. The UX could be improved..Version: 3.99.0
✓ First time userIntuitive and super fast application - thanks Qantas!.Version: 3.48.0
✓ Frequent Flyer CardI have my Frequent Flyer card in my Apple iPhone Wallet. I am a Qantas Lifetime Gold Member. The Frequent Flyer card in my Apple Wallet is coloured Red rather than Gold. The Frequent Flyer Card in the actual Qantas app is Gold reflecting my status and refers to me as a Lifetime Gold Member. Can you make the colour of the Frequent Flyer Card in the Apple Wallet reflect the correct status of the Card member. If I produce my Frequent Flyer Card in my Apple Wallet, I expect to be recognised as a Lifetime Gold Frequent Flyer Member not as a basic member..Version: 3.57.0
✓ Qantas AppIt’s so easy to use and is handy, especially whilst on holidays or on a business trip. I would recommend it to any Qantas customer. How far have ‘we’ come over recent years? To think that we all had to line up at an airport to check in! Praise be that this has been alleviated!.Version: 3.46.0
✓ ExcellentGreat assistance to me while alone in the airport and needed to check about my flights. Saved me from walking miles to find a check-in counter. Smartest app..Version: 3.45.0
✓ Qantas app is amazing easy to use!!Just love your app, choosing seats etc is just a lovely feature, easy to use and informative..Version: 3.42.0
✓ Vaccination rewardHi, I have the latest QANTAS app and on App Store and there’s no update either. On Monday 23 Aug, there was that pop up in the app at the top about being rewarded for being vaccinated, but when I clicked on it, it said it’s not launched yet and to check again later. Now I login to the Qantas App and it’s not there anymore. So how do we get rewarded for being vaccinated?.Version: 3.65.0
✓ First time user!!Me and my family are about to board our flight to NZ and honestly this app has made our lives so much easier! I just checked and our boarding passes are already loaded! We know where we are going and when to be at the right place at the right time. Its about the experience and this has helped make our travelling experience that much more enjoyable! Thank you Qantas❤️.Version: 3.46.0
✓ Full of bugsI can see my flight, but when I want to select a seat... .... .... ... ... indefinitely. Rubbish application..Version: 3.22.1
✓ Credit cardI love this App but the Qantas money did my head in. I ended up be closing my account. Sometimes the two apps were in sync and sometimes not. A real nightmare for passwords, how it portrayed my surname etc. it was really inconsistent. Seems like you tried to make two apps appear linked but a really poor user experience And now why do I need to enter a nickname?.Version: 3.45.0
✓ Love itI love the app. I have 2 upcoming flights and once I added my confirmation number to the app it pulled the flights and all the details. Definitely one of the best airline apps that I have seen so far..Version: 3.28.0
✓ Responsive to new featuresGreat to see Qantas being responsive to new features such as Passbook and now Watch. I already use this to board planes with my phone but now will be able to board with my Watch too and phone can stay in my pocket!.Version: 2.2.2
✓ App feature requestPlease allow the addition and tracking of other airline flights. Qantas is my primary frequent flyer program thus it would be convenient to add my other connecting flights into the app even ones not in the one world alliance. You can learn more about your customer and make things easier for us. win win..Version: 4.1.1
✓ Worked well for me!Took me about 20 seconds to check in, told me exactly where I was departing from and which gate, and even has a functionality to book an Uber! What more could you ask for :).Version: 3.32.0
✓ Easy to use!It quick and easy. Very intuitive..Version: 3.44.0
✓ Itinerary - 1 - Delay in receiving - 2 - Not remember my details1 - It recently took four days to receive my itinerary via email after making my booking. In the past it took a few hours at most to receive my itinerary. 2 - Also when logging in on my iPhone to manage booking via web interface I tick ✅ box title “Remember my details” but it does not remember and of my details next time I login via the same process..Version: 3.81.0
✓ All my flights have gone!Good app, but all my flights have gone...no easy checkin for me!.Version: 2.0.0
✓ Qantas appWould be better if it had more functionality such as being able to re-book flights rather than the need to go online or call. Ie in a situation where you needed to change your flight whereby there is a $99 flight change fee and difference in airfare; would also save the customer the cost of booking over the phone..Version: 3.43.0
✓ So easy to useForget the paper - the app makes it so easy.Version: 3.45.0
✓ Rewards FlightsNumerous times have booked flights with OneWorld airlines but regardless of whether I use my Qantas number or not, the trip doesn’t appear in the app. Why have the “Add Trip” feature if you can’t add your trip?! Look at the American Airlines app and copy the good things..Version: 3.18
✓ Love itSuper easy to use.Version: 3.41.0
✓ Generally good, needs option to not sell cancelled flightsThe app’s pretty useful and generally works well. It’d be great if there was an option when booking to only show flights that have already been cancelled. An easy option to refund travel credits would also be useful, but we get that that would run counter to Qantas shareholders’ interests..Version: 3.107.0
✓ Cannot ads boarding pass to walletHello I recently got an IPhone 11 Pro Max running IOS 13.2.2 I was unable to add either my passes from GLT to CBR via BNE on the 10th of Nov or the return boarding passes from CBR to GLT via BNE on the 12th. I also tried to deinstalling and reinstalling the Qantas app but had the same problem. I would be on the boarding pass screen. I need to scroll dow. To get to the ‘Add to Wallet’ Button. As soon as I would touch the screen to scroll the screen would refresh and then when it did scroll down the button would not ever add the boarding pass to the wallet. Could someone please investigate further. Otherwise the app is generally good..Version: 3.48.0
✓ Avg to Poor UXFrequently crashes. No way (that I can find) to retrieve a boarding pass after a crash, which happens often, as previously mentioned..Version: 2.1.0
✓ My Qantas tripsI am always happy with my flights booked through Qantas. It’s a brand that gives me comfort and a feeling of safety. The website is easy to use as is the checkin. This is true no matter where I travel to. In particular when I was recently coming from London to Perth the ease of checking in was as though I was checking in at my hometown of Adelaide. Thanks for the great customer service Qantas..Version: 3.42.0
✓ ServiceExceptional and easy Service..Version: 3.48.0
✓ Very Good App - Qantas Club??Hi This app has improved a lot. It is very easy to use now. How about adding the Qantas Club membership details and sign up??? Thanks.Version: 3.10
✓ Best Airline App I’ve UsedQantas App is probably the best airline app I have used..Version: 3.41.0
✓ Still A Few BugsA great app for anyone wanting to check their trips, Frequent Flyer points balance, status credits and do some shopping while on the go. There are still a few bugs, such as the “Please try again” bug that pops up frequently when trying to view certain parts of the app, but overall the functionality is very good and this app is worth installing..Version: 3.86.0
✓ In-App App feedbackWithin the App, the Tool menu offers a link to “Send App Feedback”. Clicking the link does no such thing. Instead, the link takes you to a Complaint form for things like lost baggage..Version: 3.99.0
✓ Loyalty CardIt would be extremely useful to be able to add Qantas Loyalty Card to Wallet just as American Airlines and Delta.Version: 3.32.0
✓ BNE to Sydney ReviewNo matter we’re I travel at home or abroad Qantas beats all other airlines hands down. Thank you QANTAS..Version: 3.45.0
✓ Can’t use the app without being connected to WIFIIt’s an App! Most apps are used when you are out and about and away from your wifi......so using it on your phone with your mobile data is not a stretch. But this app requires wifi, which makes it useless to use on the run or whole away from a wifi outlet/area. Waste of time.Version: 3.42.0
✓ FIFOI use the app extensively to check in, change seats and use the boarding pass to check bags in and board plane. It’s a must have. Always found it most helpful and I love the way it updates gate and flight info straight away so I know exactly where I need to be and when. Also I can keep track of frequent flyer points and status points. Highly recommend.Version: 3.42.0
✓ Good but screen jumps about a lot with to much graphics loadingCan be good and quick if fully loaded in the background. When booking a flight it is very slow as it keeps loading more graphics and screen moves around icon buttons. it will change your page as it reloads more picture so which moves the button as you are selecting so you get the wrong selection..Version: 3.46.0
😕 Qantas Airways Negative Reviews
