HealthEquity Mobile App Support

HealthEquity Mobile App User Reviews

What do you think about HealthEquity Mobile app? Ask the appsupports.co community a question about HealthEquity Mobile!

HealthEquity Mobile Pros

✓ Very patient and helpful account representativeFoottech in Lubbock, TX was not able to use my HSA card to purchase a much needed orthopedix insole. I talked to a Health Equity representative which was extremely patient and kind to explain the reimbursement process. I just wanted you know of his good work although I don’t recall his name, hopefully your records will lead you to him and he’ll be notified of a job well done. Bruce Maddox, Covenant Medical Center, Lubbock, Texas.Madbru59Version: 5.3.0

✓ Better but not perfect yetI believe when you leave a review, it offers suggestions of how to improve. When I see reviews of “it’s the worst app in the world” it’s unhelpful and probably a competitor trying to lower scores or someone that doesn’t actually want you to fix anything. This new app is a big improvement from the old one. I’d like to see easier filtering for “expenses”. but balances, investments and uploads are greatly improved. Login works great and thanks for fixing the face scanner. I look forward to further improvements..DNCRGRLJOVersion: 5.0.0

HealthEquity Mobile Cons

✗ Incorrect Available to Spend AmountI tried to pay my dentist bill after my procedure but it was declined. The app said there were insufficient funds. But according to the ‘Available to spend’ amount there was sufficient funds. When I got home I logged into the HealthEquity website. The ‘Available to spend’ amount was $50 less than what the app was showing. I opened the app again and it was still showing $50 more than the website. If the app can’t show me the correct amount it’s useless..SkyebekaVersion: 5.2.2

✗ Just not goodI do not understand how this app is rated so highly. Simple things like capturing receipts and submitting claims just don’t work. Simple workflows are convoluted and buttons look like simple labels. Whomever designs this app either hates their customers or just doesn’t understand good UX design. All of this is applicable if you can even get the app to work. Submitting expenses causes freezes. Eventually it starts to ask you if you want to remain active and even if you say yes it keeps popping up asking. Eventually it logs you out and you lose everything. I haven’t been able to submit one reimbursement via the app. Please spend sometime testing this thing before you push it out for people to use. Folks funds are locked behind this garbage. Do better..Sefo[w]Version: 5.1.15

Is HealthEquity Mobile legit?

✅ Yes. HealthEquity Mobile is legit, but not 100% legit to us. This conclusion was arrived at by running over 4,028 HealthEquity Mobile user reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, AppSupports Legitimacy Score for HealthEquity Mobile is 76.6/100.

Is HealthEquity Mobile safe?

✅ Yes. HealthEquity Mobile is quiet safe to use. This is based on our NLP analysis of over 4,028 user reviews sourced from the IOS appstore and the appstore cumulative rating of 4.1/5. AppSupports Safety Score for HealthEquity Mobile is 79.6/100.

Should I download HealthEquity Mobile?

✅ There have been no security reports that makes HealthEquity Mobile a dangerous app to use on your smartphone right now.