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Jackpocket Casino App Complaints & User Negative Comments 2024
Jackpocket Casino app received 40 complaints, negative comments and reviews by users. Have you ever had a bad experience using Jackpocket Casino? Can you share your negative thoughts about jackpocket casino?
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Jackpocket Casino for Negative User Reviews
✓ This is a scamThey advertise deposit match up to $500 and a $10 lotto credit. It’s been a while since I downloaded the app and made a deposit and I’ve neither got a match nor a lot of deposit and have it won anything on this app scam..Version: 1.1.0
✓ Buyer BewareI deposited $100 for the 100% match, unaware of the requirement of terms that require you to bet 10x the initial deposit before you can withdraw any of YOUR OWN INITIAL DEPOSIT. I would totally understand not being able to withdrawal the bonus credit, but my account now has $300 and I cannot withdraw a penny. I have bet THOUSANDS OF DOLLARS, (sometimes gaining and sometimes losing, but now at the $300 balance with no further deposits) on Roulette and am still showing only 24% accrual for the credit. I should be well past the 10x requirement and again, cannot withdraw a penny. I have contacted the support email and they keep sending the same generic email telling me to read the terms and conditions, which I have read and met..Version: 1.1.0
✓ I would give it NO stars if I couldStay away from this app. Terrible experience. The slots are glitchy and get stuck. I played for 1/2 hour. Tried to check my account to see if I qualify for the bonus money to be released and I get a blank screen. Then it logs me out constantly….10 times! Customer service told me to delete app and try again and make sure no vpn is on. I also downloaded on my android to see if was an apple problem on my iPad. No luck. I Did what they said. Now it says can’t verify my location. Really? My location is on and other casino apps and Google maps is verifying my location. Now the question is….how do I withdraw my funds? This could be a scam? I really hope not. I emailed customer service. See how long that takes and what they come up with. Good luck if you give this a try but I would stay away..Version: 1.1.0
✓ Waste of timeDownload DraftKings if you want to actually play and WIN.Version: 1.1.0
✓ No PayPalCan’t deposit with regular PayPal funds so I’ll pass for now.Version: 1.0.1
✓ Needs improvementApp freezes way too often, in middle of bonus round logs/times me out. Force close app and restart app still can’t get in. App just stuck at logo screen. Took 15 min to even get back in and my bonus round was gone..Version: 1.1.0
✓ WithdrawalsThe amount of time yo receive money is too long. I won’t play here because of it. All other gaming sites you have your money within hours.Version: 1.1.0
✓ They took my moneyThis is a scam I deposited 20 and because of the state I am supposedly I can’t gamble on there site but is not trying to give me my money back.Version: 1.1.0
✓ Gaming commissionI will be writing to the gaming commission about this scam of a casino. You NEVER hit. Also, EVERY SINGLE TIME I have 2 bonus symbols and need a third, the third one is about to land, the game glitches/hesitates and it forces the bonus symbol to pass. I have played on every casino their is and I have never seen any one ever behave like this. I gamble over $250k+ in money every year and this is outrageous. They will be hearing from the gaming commission because I recorded everything..Version: 1.0.1
✓ Pat mSeems there’s a whole lot of negative reviews and I agree my games kept freezing and needed to log back in during games lost a Lot of money think it’s a ripoff.Version: 1.1.0
✓ TerribleThe worse App I’ve ever played.Version: 1.1.0
✓ WithdrawalI like playing on this app . However, whoever is working in the withdrawal department today. They are extremely slow in processing withdrawals to the bank accounts. I normally get my withdrawals immediately. Whoever this group of people is need to get removed immediately. Because, they are taking their time getting withdrawals completed. Other apps, like Borgata, Ballys, Draft Kings etc. Your withdrawals are sent back to your account less than an hour..Version: 1.3.0
✓ ScamStarted with $200(Put $100 and matching bonus $100) played slot but never won. Put another $400 after and they just took my money away. Played two or three different slots but never won. Scam..Version: 1.1.0
✓ Deceiving “bonus”Deposited $200, got $200 bonus. Had fun playing most of the games. Lost $300, won $400, went to cash out after an hour of play with $400.20 balance and had $4.24 available to withdraw… Not cool Jackpocket..Version: 1.1.0
✓ Slow moWhen playing games to get stuck in transition before stopping. Slows the game down..Version: 1.1.0
✓ SCAMGave it a chance despite reviews. Deposited 25, they doubled, so I had 50 to play with. But that also means I need to play through 250 in order to keep anything. They didn’t even let me win a little to keep playing that out. Don’t throw your money away..Version: 1.0.1
✓ Very hard to win!!!!Toughest app to win !!! I am out of this app..Version: 1.3.0
✓ Don’t like this siteThe site constantly “ERRORS” and knocks you out of site all together. Very frustrating..Version: 1.1.0
✓ Should be considered theftOver $800 deposited over several occasions. No bonuses and every spin on any slots has this weird skip or glitch to it. Multiple time I have seen all bonus symbols and then that weird skip happens and they are gone. One BIG SCAM! Never seen a more terrible app or such unfair game play...Version: 1.3.0
✓ Needs major improvementThis app is beyond glitchy. I can only play for 5 to 10 minutes before I’m logged out with no warning and then can’t get back in for another 5 minutes. This needs updates big time, it’s not user ready..Version: 1.1.0
✓ Took my moneyCharged my bank account 2 times without adding the funds to my user account. Emailed them to get a refund for my money and never received a response..Version: 1.1.0
✓ Forecloses a lotThe app constantly logs me out during game play and then I have to close the app completely and log into thru Jacketpocket to get back into the casino app. Then making a deposit , the ring just spins and spins to the point I, again, have to close the app and open back thru jacketpocket. So far, not so good..Version: 1.1.0
✓ ScamIt’s a scam.Version: 1.1.0
✓ JunkSince I downloaded the app about 5 days ago all it has done is pissing me off. I be playing for 10 minutes and then it automatically log me off. I go back on and it’s says it can’t verify my location. They need to fix it. I’m going to delete it..Version: 1.1.0
✓ MalfunctionI deposited a good chunk of money and both games that I played (slots) froze, glitched, kicked me out during play and malfunctioned. Contacted customer service no response. I want a refund. Adding that I contacted the casino AGAIN and no response on their end. SCAM- stay away.Version: 1.1.0
✓ Horrible no play timeI enjoy playing the slots but not on this app must have put in over $500. No playtime just takes your money every once in a while you may get a small hit very small. so I switched to a different app better at least I played for hours and not constantly dropping in money.Version: 1.3.0
✓ Save your moneySeems like a scam.Version: 1.0.1
✓ Don’t use this appI signed up and made a deposit and received the bonus. I had to log off the site before I even played a hand and couldn’t log back in. Tried every password I could think of. I then tried to reset my password and the information I gave wasn’t correct and there is no way to contact anyone at Jackpocket in person so I’m waiting to play email tag. If I could give negative stars I would.Version: 1.1.0
✓ Not good at allEvery-time u click on game u cant get in it just spins. I agree with what everyone is saying its horrible waste of your money keeps glitching better casino games out there.Version: 1.3.0
✓ Really disappointedI tried to open the app on my phone but never opened,I was really excited to try it.Version: 1.1.0
✓ TerribleI was excited to play but I have never won anything on the slots. They just take my money and don’t even let you win $20. I will not be playing on this app, please don’t waste your money it feels like a scam.. with each spin it’s never smooth it’s just something weird and I don’t like it..Version: 1.1.0
✓ SCAMIt’s a scam! I wish I had taken the time to read the reviews. This is not a legitimate casino! Customer service is a joke! Finally got to the bonus round and won a small amount, in the blink of the eye it logged me out. Log back in my balance is less then before. Customer service unable to help someone will reach out to me in 3-5 business days. 😂😂😂🤣 not a joke ppl, not a joke! I’ll update if I ever hear back. Won’t be using Jackpocket for lottery anymore. There is a great app called lotto I recommend!.Version: 1.3.0
✓ 100% thieves.Multiple times now playing BJ games whenever you split or double down and win they pay you, then when you play the next hand they take away all your winnings and your bets. Twice live chat had to add the money back. Now it’s happened multiple times more and no one to chat. Now my money is gone and no one to talk to. How many other times did they take my winnings away when I didn’t notice? Lawsuit is being processed against them..Version: 1.0.1
✓ THE WORSTThis app is really bad. I play Cleopatra and have played it on many sites. This has to be the worst experience ever. The game glitches on EVERY spin to prevent you from going into a bonus or winning. Don’t waste your time on this one. Jackpocket I’m extremely disappointed! Stick to the lottery at least there ppl have a fair chance! The worst money I would have to say that I EVER spent was on this app! Work on getting it right. Don’t be among the grease!!!!!.Version: 1.1.0
✓ Avoid avoid avoidRigged!!! Never hit on any machine and never get any bonuses! I tried over 20 slots on here wagered small and wagered max bets didn’t matter no bonus no hits. I understand it’s a gamble but cmon 30 straight spins and nothing!.Version: 1.0.1
✓ Worst everDeposited money then got locked out of account … 2 days trying to fix problem with out any results … don’t waste your money.Version: 1.1.0
✓ Jackpocket Casino’s No support!I just made an account and excited to log in after all the set up, already Im locked out😤 I haven’t even logged in at all. Contacted support that says 24/7. You mean to say 24/7 no support at all. It has been a week. It’s the worst, This is not even worth a star..Version: 1.1.0
✓ Horrible. Scam artists.They offered me a bonus in the beginning and I doubled it with my credits and they forfeited all the bonus money after I won. I contacted customer support and they have not reached me. Don’t use this app..Version: 1.0.1
✓ Unsatisfied customerThe app doesn’t give you fair chances to win they just take your money.Version: 1.1.0
✓ GlitchyI really tried to like this app but overall it’s not good. My reels skip and games randomly glitch out. I had massive issues logging in and out with the log in often just locking up. Unfortunately I have to tap out. On another note, payouts not good but not as bad as some others. Average at best. Jackpocket gave it a shot but it falls way short compared to some others..Version: 1.1.0
🙂 Jackpocket Casino Positive Reviews
Jackpocket Casino works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Jackpocket Casino.
⛔ Jackpocket Casino Problems
