- 54.2LEGITIMACY SCORE
- 67.2SAFETY SCORE
- 12+CONTENT RATING
- FreePRICE
Serenity's Spa: Happy Retreat App Complaints & User Negative Comments 2024
Serenity's Spa: Happy Retreat app received 42 complaints, negative comments and reviews by users. Have you ever had a bad experience using Serenity's Spa: Happy Retreat? Can you share your negative thoughts about serenity's spa: happy retreat?
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Serenity's Spa: Happy Retreat for Negative User Reviews
✓ Developers abandoned this gameIt has potential but it’s clearly been abandoned. Updates are desperately needed. Or how about creating levels that can actually be completed instead of giving tasks that simply can’t be done. The ads don’t ever stop though. I wonder if the fools buys ads realize the game is a joke..Version: 1.0.354
✓ FunThe game itself is fun BUT…I keep paying 67 gems for 3 more people. Then once I’m finished & met my goal, the game freezes & I lose the gems, restart the game, pay ANOTHER 67 gems…rinse, lather repeat! I’m being RIPPED OFF! No more, I’m DONE!.Version: 1.1.0
✓ Loading…..☹️Stays stuck on loading screen so can’t even get into the game..Version: 1.0.354
✓ Love the game except…Glitches on level 290-1 prevent you from playing the level entirely so you can’t beat it. Support doesn’t have an active email..Version: 1.1.6
✓ Purchases not recognizedI made three in-app purchases and all three failed to load but monies were taken. Please refund my cash..Version: 1.0.408
✓ Never received items purchased!!!I purchased over $50 worth of diamonds including the “no ads”option and NEVER received ANYTHING! BEWARE.Version: 1.0.410
✓ Paid but still adsContacted them through game twice and no response whatsoever. Don’t buy the no ads feature!!! I am calling my bank to dispute the fee!!!.Version: 1.0.410
✓ They steal your money!I made 3 in app purchases DID NOT receive any of the items purchased, I have sent several emails thru the app, GX just ignores your inquiry. Apple support basically says tough luck not eligible for a refund. DO NOT spend any money on this game!.Version: 1.0.408
✓ Level 34 not workingNo customers come in at level 34 so you can’t play the game. Please fix..Version: 1.0.238
✓ Not fun after 160Game was fun until you got to level 160. Then you started needing all these games, like really, come on. Too bad, was fun in the beginning. Delete.Version: 1.0.354
✓ Stops at level 160It looked like I had a lot of levels to play but there’s nothing after 160. I have all 3 stars on every level & all upgrades, it says to keep collecting stars but I already have them all. I would love the game but it’s already over..Version: 1.0.270
✓ Fix bugsLevel 162 only has 4 customers come in but have to make 5 happy. Lol how do you expect us to do that? Not spending gems. Fix.Version: 1.0.354
✓ NONE OF THE PURCHASES WORK SCAMMERSI bought the no ad and one of the diamond packages and got neither one of them. No one from customer service ever responds for fixes but they take your money right away. This is obviously a scam. Reported to Apple..Version: 1.0.410
✓ Can’t Play Level 68 or aboveI love the game. I even purchased no ads. But I have reached level 68 and am not able to play it or anything above it..Version: 1.1.2
✓ UnhappyI wnjoyed this game until it started not working properly. I bought 3 packs of gems and never received them but yet it was charged to my card. Tried to get a refund because i didnt receive the gems and was denied. Actually playing the game once i get to level 208 nothing further works. The rounds dont end after time so you’re not able to pass the rounds even though u initially did. I was happy at first….now not so much.Version: 1.0.410
✓ Didn’t receive in-app purchasesI opted to pay for no ads, but it says the purchase is successful, but you don’t get the goods … too bad, the game is fun.Version: 1.0.399
✓ It won’t loadThe game won’t load pass 55%.Version: 1.1.6
✓ GlitchAlthough the latest update, add a new levels, it added glitched at level 162.1. Level requires five customers to win the level however I’m only getting four so this is either a glitch or this is a way for you to try and get me to use the stones. Also, the main character serenity is all pink. She has a new features now please issue another patch to fix these glitches..Version: 1.0.341
✓ BUGIt takes 99 keys to open 161? Are you kidding me? 150 ~ 160 Where can I find 99 keys here?.Version: 1.0.315
✓ I purchased upgrades and have not received them. In app purchases are not workingPlease fix.Version: 1.0.410
✓ Lack of purchasesI’ve tried to purchase diamonds 3 times. Never received any of them and had to request refunds. Ridiculous.Version: 1.0.410
✓ Needs to be fixedThere are many problems with glitching in this game. Enjoy the game but not the problems, please fix.Version: 1.1.2
✓ 进不去游戏As soon as you open it, you will get stuck in the loading interface and can't enter the game. 一打开就 卡在加载界面.Version: 1.0.354
✓ Nothing in return for in app purchasesI have made several purchases, for no ads, twice, and for diamonds. Nothing is put on my game but my money was taken from my account immediately. Please take care of this issue. It is not fair that you take money but give nothing in return. Emails to support are being unanswered and ignored. Looks like I am not the only one with this issue. Please take care of it. The game is well liked and it will be reported to Facebook and Apple if you continue to do nothing. Thank you..Version: 1.0.410
✓ BugThe updates are horrible and it’s impossible to even beat the levels!!!!!.Version: 1.0.354
✓ Fraudulent or bugged purchasesThey don’t provide on their promise of no forced ads, period..Version: 1.0.410
✓ HelpGreat game however I’m now On board 68 & it won’t open help..Version: 1.1.2
✓ Would be fun if the game stopped glitchingIt just sits on a loading screen and won’t let me play. Before that, I would end each level and the game wouldn’t register that I had completed the level it would remain stuck in the level.Version: 1.0.354
✓ Needs workIt’s a great game. But it glitches SO bad. It’s extremely hard to play a time management game with glitches..Version: 1.0.315
✓ GlitchThe game will not allow you to continue. It’s not frozen but it will not let you move forward. Annoying!!.Version: 1.0.354
✓ Don’t buy items.I had bought the 3400 gems. Account was never credited. Emailed them and no response. Rip off.Version: 1.0.386
✓ UpdateNow that the game has updated, the girl is all pink and the game keeps getting stuck and glitching. Why is it you made level 163 so hard. You have to get 24 likes but you only get 4 visitors to enter the shop, no way you can win that level. Please correct the level.Version: 1.0.341
✓ Cute, but…… not for longSuper cute and fun… until you reach levels with extra items to grab. Adds an unnecessary challenge and makes it… not so fun. You only get to have 1… and only 1 employee to help you. If you want another one, you have to pay… and it’s not cheap, and oh so, not worth it. I paid to remove ads because it was fun and cute, but now I so regret it. Deleting as I’ve been failing the same level a few times now, even with boosters so… I’m annoyed. Sally’s Spa here I come… back, as this game pales in comparison..Version: 1.1.6
✓ Unable to workAfter playing the fifty level，the page has been laded and it won'ｔ move . the game can't go in and can't continue.Version: 1.0.410
✓ Don’t purchase anything!!I purchased no ads but it didn’t get rid of the ads. I wasn’t really paying attention, so I purchased it again. It still did not get rid of the ads so I contacted them and told them. They got rid of the ads and now it will not allow me to finish a level and the loading screen takes way to long. I would really love to see this game finalized. Good concept, poor service..Version: 1.0.410
✓ Don’t download until updateI can’t tell if there’s anything special about this game. After I complete a level I have to completely close the game and reopen it to play the next level… and it takes forever for the game to start up so it’s a process. Trying to wait for an update before I delete it but definitely done playing until it does so..Version: 1.0.410
✓ Requires internet to playI actually like playing this game. This ‘casual’ game doesn’t tell you that you need internet..Version: 1.0.342
✓ Level 68I am on level 68 and it won’t let me go any further is the game stuck or something? The game needs to be updated.Version: 1.1.2
✓ It’s a good game but…There are just sooooo many glitches.I’m currently stuck on level 206 because you can’t get the customers to their seat for service and when you do render the service they stay in the seat asking for the same service but you can’t click on them. I’ve tried to reach out with ZERO response. Sadly, I’m going to have to delete this game and move on..Version: 1.0.410
✓ Chocolate croissantsI’m on level 162 and I can’t add chocolate to croissants, please fix.Version: 1.1.2
✓ Never finishesI really liked the game and the concept but every level i have to quit the game till i finish a level. Every time i lose a heart !!!! It’s a huge bug which needs fixing. 🥲.Version: 1.0.410
✓ Fix the gameIt stops after a certain level and you can’t go any further. I’ll see if someone else has also mentioned this but you all have done nothing. You can’t keep customers this way..Version: 1.0.354
🙂 Serenity's Spa: Happy Retreat Positive Reviews
Serenity's Spa: Happy Retreat works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Serenity's Spa: Happy Retreat.
⛔ Serenity's Spa: Happy Retreat Problems
