- 60.1LEGITIMACY SCORE
- 63.1SAFETY SCORE
- 4+CONTENT RATING
- FreePRICE
LugLoc App Complaints & User Negative Comments 2024
LugLoc app received 18 complaints, negative comments and reviews by users. Have you ever had a bad experience using LugLoc? Can you share your negative thoughts about lugloc?
Please wait! LugLoc Facebook comments loading...
LugLoc for Negative User Reviews
✓ StrikeboutWell so far on their inaugural trip and the newly updated app does not seem to be recognizing or updating the new searches that iTunes just confirmed that I purchased, so they are useless weights sitting in my bags right now.Version: 4.0.3
✓ Went to crapI’ve had this item for about two years. It works good enough to keep using it. But the app has not gotten better and most function don’t work. Now it keep telling me it currently unattainable..Version: 5.2.1
✓ DO NOT BUYI renewed my LugLoc plan and recently it hasn’t been working. I emailed the support because there is no way to contact them via phone and they said 2G doesn’t work in a lot of places now so the device is useless and will only work for Bluetooth within 100ft! Absolute joke they are still offering it on the AppStore.Version: 5.2.1
✓ UselessApp crashes as soon as you open it. I am not paying for something I cannot use..Version: 5.1.6
✓ App bugFix app its lagging wont refresh update unresppnsive.Version: 5.1.7
✓ ErraticSometimes it is perfect. Sometimes it never knows where my suitcase is. TRAKDOT software is better.Version: 5.1.5
✓ Don’t bother - Service is Dead ! 2G Cell network no longer workingThey (LugLoc) take your money for a years subscription, then the service doesn’t work because the 2G cell network is getting switched off all over ! They don’t tell you ! They don’t warn you ! It just stops working and when you enquire with support, they just tell you the network is no longer in service, too bad ! They don’t offer a refund, they just tell you it doesn’t work ! Then they try to sell you the NEW service, rebranded as Gego... The new Device costs more ! New service and new subscription... same company ! And it not like they didn’t know this was going to happen when they took your money either ! Network shutdown was planned years ago... they knew it, they just didn’t tell you when you buy the device and pay for the subscription for service ! What a rip off !.Version: 5.2.1
✓ Good application unreliable deviceApplication is good, however the device itself is unreliable and customer service is just terrible. I used the device only about 10-12 times and it stopped working. It was out of warranty and customer service offered a discount for a new one nearly 2 months ago. They never provided a discount coupon despite my numerous emails saying that they have "international shipping issue". I've never received such a ridiculous reply (can't ship goods in stock for 2 months?!). Don't buy this product..Version: 5.0.7
✓ Changes aren't always goodThis used to be a great product but after a number of app updates that have downgraded the functionality I would no longer recommend this. I have used two of these for over two years and when they stop working or don't have cell coverage around the world the only support option is an email to customer support who will blame everything except their product..Version: 5.1.1
✓ Most recent update crashesUsually a good app and device but most recent update crashes each time..Version: 5.1.7
✓ Update does not openThe old app worked perfectly. Since I have updated the app freezes and never really opens. I tried deleting the app and reinstalling. I still have the same problem. The app does not work. I was able to copy the previous version from my computer. DO NOT UPDATE YOUR APP until they fix it.Version: 4.0.7
✓ Not ready for prime time!Save your money! I purchased this after seeing it on the today show. I has a monthly fee on top of the 40+ dollar price tag! I paid it twice in hopes that it would work. Horrible setup! App is a bit awkward at best! It uses Bluetooth which has a short range not GPS. I used it on my last trip and went to use it today and the device said I was in North Carolina not Florida which was where I was! There is no phone number for support only email! Save your money!.Version: 5.1.6
✓ DisappointedThe loc never charged more than 10% even when I left it on the charger overnight. I couldn't check where my luggage was (in the airport) when there was no wi-fi. Overall, it didn't work more than it did. I bought two and I would like to return them..Version: 5.1.6
✓ SLOWThe app is very slow. The Bluetooth is very limited it can’t even find the device in my house 10 feet away. Finding the device via a cell signal takes forever I could probably call the airlines and find my luggage just as fast. Don’t know what’s wrong but the location ability of the app is slow and limited. About the only thing it can do is if your bag is on the belt and in front of you it will let you know your bag is in front of you.Version: 5.1.7
✓ Very DisappointedI paid for a year membership and my lug lock stopped working after 7 months. I am Very dissatisfied..Version: 5.3.0
✓ Ugh fix this!!The locator itself works great, as does the app. However, every single time they update the app, it forgets your password. I mean, come on, that's iOS programming 101..Version: 5.0.6
✓ MAfter activating the unit I discovered it will only approximate the location. The first reading was approx 8 miles off the second and third were 25 miles off. If someone stole your luggage it would be impossible to locate it. The information they use to sell the product is very deceiving..Version: 4.0.4
✓ Lugloc lostThis app is useless. I purchased two lugloc devices last year. Neither of these would activate when registered via the App. Despite repeated emails, I have received no technical support from lugloc. Don't waste your time..Version: 2.0.3
🙂 LugLoc Positive Reviews
LugLoc works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact LugLoc.
⛔ LugLoc Problems
