TidewaterPM App Support

What is TidewaterPM? Description of TidewaterPM 1813 chars

The Tidewater Property Management Homeowner and Board App is a mobile-friendly way to interface with your community association. You will be able to make payments, view your account, and access community information all in one place.
If you already have a login to your association website, you can login to the App using the same email address and password you use for your association website. If you do not have a current login to your association site, simply click the register button and submit your information. Once your registration is approved, you will receive an email with a link to set your password and then you will be able to log into your account directly from this app.
If you already have a login and do not remember your password, click the Forgot Password link, enter your email address to request a password reset and you will receive an email with a link to set your password. Once set, you can login with your email address and new password.
Once logged in, Homeowners will have direct access to the following features:
a. Easily switch between accounts if multiple properties are owned
b. Homeowner Dashboard
c. Access association documents
d. Access association directories
e. Access association photos
f. Access Contact Us Page
g. Pay Assessments
h. Access violations – add comments and take pictures from mobile device to add to violation
i. Submit ACC Requests and include pictures and attachments (pictures can be taken from mobile device)
j. Access homeowner ledger
k. Submit work orders and check on status of their work orders (add comments and take pictures from mobile device)
In addition, Board Members will be able to take advantage of the following features:
a. Board Tasks
b. ACC Review
c. Board documents
d. Violations Review
e. Invoice Approval
f. Work Order Review

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Version 8.1.1 contains many bug fixes and improvements to enhance the user experience and improve the app’s stability and performance, including the following: • The forgot password link now works as expected when resetting your password from the....