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Soap Opera Digest App Complaints & User Negative Comments 2024
Soap Opera Digest app received 45 complaints, negative comments and reviews by users. Have you ever had a bad experience using Soap Opera Digest? Can you share your negative thoughts about soap opera digest?
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Soap Opera Digest for Negative User Reviews
✓ Why I will not purchaseNot enough GH, Days and Young overload. Not buying this anymore.Version: 22.0
✓ New app still crashingThe updated app is terrible. It continually crashes. Hey SOD get your act together and fire your app developer. It’s costing you customers!.Version: 18.3
✓ App isn’t workingThe app won’t open.Version: 22.0
✓ Won’t unlock my issuesI paid for a subscription. It says I have an active subscription but it won’t unlock my issue. I can’t get help because I don’t have an active email account on my phone.Version: 19.0
✓ Soap opera digestThis is the worst app ever, It does not work at all..Version: 22.0
✓ App never worksThis app never works. Won’t load. Many issues. Only keep because when I can get it to work like reading about my soap and doing the puzzle..Version: 22.0
✓ I used to like it.Hasn’t been updated and they don’t respond to messages about it.Version: 21.0
✓ Can’t buy single issue for 4.99I tried to buy an issue for 4.99. I’d click on the 4.99 and nothing happened? The 4.99 disappeared for a few seconds and just came back with the issue still locked. I’ve had a subscription through iTunes before but I canceled cause I wasn’t reading the issues. I wanted to buy the individual issues I wanted..Version: 22.0
✓ Always a hassleThis app loves to charge you hates delivering content. Reading this creates a real soap opera!.Version: 22.0
✓ Unable to download issuesUpdate: this weekends download is last weeks issue that you already sent. Lately my issues are late. Please correct this! It has been 2 weeks now that I can’t download the issues I am paying for. I emailed the app maker MAZ a week ago and still no response. What is the problem? I hate to have to cancel but why continue to pay for what I can’t read?.Version: 22.0
✓ Bad AppOnce again the app will not let me read my paid for issues and no one answers my emails. Poor customer service. Very disappointed SOD..Version: 19.0
✓ Love / hate relationshipI love soap opera digest but every month I can’t access my issue at the end of the month. My payment is done automatically but I’m still prevented from seeing that issue until the payment is done a week later ( when payment is due). I finally paid for a year in advance and I’m still being prevented from seein the new issue. It is ridiculous..Version: 20.0
✓ HorribleCustomer service is non-existent and they have been late with online issues for their subscribers! They advertise on Facebook that their new issue is available, but where is it? I message them and they are never courteous enough to respond..Version: 22.0
✓ InconsistentCan we get a little more consistent with the magazine? Sometimes it’s release Thursday evening, Thursday night or Friday afternoon. It would be nice to get it at the same time every week at the same time that others get it. I check the app often because it never notifies me, but it’s such a mess..Version: 22.0
✓ No new magazineI don’t know or understand why I don’t new my new issue every Friday like I am suppose too..Version: 22.0
✓ Late downloading current issueI rarely receive it timely. I usually complain when it’s late. I am paying for the magazine and it is frustrating to receive such lousy customer service. I’m sorry I let it renew..Version: 22.0
✓ Won’t loadEver since the new update, the app doesn’t load. Basically this app is useless now on my iPad..Version: 17.0
✓ Terrible customer serviceI canceled my long term subscription to the physical magazine because of repeated delivery issues. Decided to give the magazine another chance via the app. No consistency to when new issues are available. If the Facebook account can post about their new issue then it should be available to read for subscribers. Not the case. I ended up cancelling my digital subscription also after multiple delayed issues and no resolution to the complaints. Apparently I now won’t even get the last issue of my subscription because it won’t be available until their digital person returns to work after the long holiday weekend. I’m never wasting money to support this magazine again..Version: 22.0
✓ App slow giving current issuesIt takes days to get the new issues. It’s at the store, being advertised on social media but doesn’t show up in the app for days. Customer service ignores you. Not worth it. Don’t waste your money..Version: 22.0
✓ Not workingI love to read soap digest I get the digital copy so I don’t have to run to the store it won’t load any more tried un installing and re in stalling. Many times.Version: 18.3
✓ Unable to openI am unable to open the app once downloaded. The app won’t open for anything or on any device. I did all new updates to my devices and got nothing. Haven’t read the magazine in over and month..Version: 22.0
✓ I can’t seem to down load magazineI can’t seem to purchase just one magazine at a time.Version: 22.0
✓ This app is garbageI have been having trouble with this app for a while now the magazine is always late but they make sure to take your money, no one ever gets back to you about it i’m now trying to figure out how to cancel my subscription.Version: 22.0
✓ Doesn’t UpdateThis app worked great at first but over the last few months it’s stopped posting new issues until days after they’re released. They publish a new issue every Friday but aren’t available on the app until days later. As much as I love the going green aspect, what’s the point of paying for a monthly subscription if I’m not even getting the magazine?.Version: 22.0
✓ Impossible to unlock my subscription.This should not have to be this difficult..Version: 22.0
✓ Another issue since the update.How do you get the bottom scroll to go away when reading the magazine? It cuts off all the content on the bottom of the page. This is new since the update..Version: 19.0
✓ SOD is great, This App is awful.Every week, I do not get my edition. Can you please fix this, I am supposed to receive on Friday. I report that I did not get it, it then takes you until Monday or later to get it fixed. I am so frustrated with this app. I love SOD, but do not like your app at all..Version: 19.0
✓ Can’t get new issue on timeThe new issue is supposed to be available Friday morning. I get the digital version so I don’t have to run to the store for paper. Once again I’m waiting for the recent issue and.putting in a ticket on a Friday I don’t hear until Tuesday anyway. Very tired of this service I paid for a month on Friday. It’s Saturday night and it won’t let me read it.Version: 22.0
✓ Won’t openVery frustrating-can’t get app to open. It’s a long time problem that doesn’t seem to improve with updates.Version: 21.0
✓ DO NOT PURCHASE!!!The new issue is never available for you to read until the storylines have passed. There is no customer service support. DO NOT BUY..Version: 22.0
✓ Never loads properlyToday it’s trying to get me to subscribe while I already have a subscription. I usually have to delete to app & reload it in order to get it to load. They seriously need help with this app.Version: 22.0
✓ Unable to access on IPADThis has been going on for several months. I have tried rebooting several times and still not working..Version: 19.0
✓ Soap opera digest appThe app is terrible, it’s so basic and the images aren’t clear. Also, if an image is between pages there is not way to see it without the page break. I hate that! If you turn the iPad long, you can read it easier but the images are still blurry. I am going to miss amazons newsstand. The images on kindle were better and you could size up and down without lost of resolution, and no stupid page breaks ruining pictures. Ugh. I may opt out of this soon and forget about spoilers. Very disappointing..Version: 22.0
✓ CrapI update and it doesnt work anymore just crashes i wasted money on those magazines now its worthless!!! If i could give 0 stars i would..Version: 4.0
✓ This app has gone downhillThis app is the worst. Magazines are always late and customer service is completely useless. We should start a class, action suit, and Sue MAz for taking our money and not providing their service..Version: 22.0
✓ CommentNot happy when digest is not available and there isnt any reason given. I normally get my digest on Friday’s like clock work. Several times it has been late not receiving it for any where from 2 days to over a week. I pay good money and expect it to be available or at leadt to be notified as to why not receiving. I think we should be prorated and given some compensation. Ive lost almost a dozen issues because of lateness. Its like why read it after the fact when the episode has already played on the TV..Version: 22.0
✓ Awful AppThis is worst app of any magazine. It freezes and crashes. New content does not come out till it’s been on the newsstands for days. Every update is worse the last. A complete rip off for subscribers. Support is not helpful despite continuing to report it. I have given up and canceled my subscription.Version: 19.0
✓ Unbelievable price increaseMy subscription was due for renewal on June 30th ... so what does Soap Opera Digest do ... send an email through iTunes the day BEFORE announcing a price increase in the yearly subscription rate from $19.99 to $34.99! Unbelievable!.Version: 5.11
✓ Can’t access paid subscriptionCan’t access my paid subscription, can’t contact company for help and I am NOT happy!.Version: 19.0
✓ App will not loadHave not had access to the magazine I’m paying for for a long time! App won’t even open! Can’t cancel cuz I can’t access the app. Tried on 3 different devices, still the same results. Clearly, from other reviews, this is a big prob that is not being fixed!.Version: 22.0
✓ Unavailable editionsNever uploads weekly editions.Version: 22.0
✓ Won’t DownloadThe magazine does not download each week. One week it is fine the next it isn’t. So tired of paying for something that I don’t receive..Version: 22.0
✓ Always having issuesThis is the worst app, always having issues, it takes me at least 3 days of trying to finally get issue and then it’s time for the next. Customer service only tells you what you already know. It’s cheaper to stand on line at grocery store read it then put it back..Version: 22.0
✓ No stars!Horrible! I paid for monthly payment for this soap opera digest. I can’t even get it on with iPad and iPhone. I thought something was wrong with my device but soon realized it is the soap opera app doesn’t work properly. I just gave it another chance this morning and guess what? It still doesn’t WORK! Ughs. It is hard to get in touch with soap opera digest customer service! Lazy or just being rip off!.Version: 22.0
✓ SoapI’m not happy and want a refund. If it doesn’t happen here I will dispute charge with my credit card. It’s the worst update. You can’t access latest edition. Also charged me more than the stated price. It continues to ask me to pay for a single edition when I have a paid subscription..Version: 19.0
🙂 Soap Opera Digest Positive Reviews
Soap Opera Digest works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Soap Opera Digest.
⛔ Soap Opera Digest Problems
