- 89.1LEGITIMACY SCORE
- 92.1SAFETY SCORE
- 17+CONTENT RATING
- FreePRICE
Shaw’s Deals & Delivery App User Positive Comments 2024
Shaw’s Deals & Delivery app received 21 positive comments and reviews by users. Can you share your positive thoughts about shaw’s deals & delivery?
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Shaw’s Deals & Delivery for Positive User Reviews
✓ Shaws is Awesome!Shopping at Shaws is a great experience. The store is consistently well stocked and clean. I believe they have handled the Covid 19 crisis admirably. Some claim that a nearby store is superior in that prices are much lower. I don’t agree and am pleased with the opportunity to save via the on line membership. Not only do I save at Shaws but the savings on gasoline are incredible. My Shaws has a great group of friendly and helpful employees. From the deli to the meat department to grocery clerks to register personnel and those in the service booth, all have been wonderful to deal with..Version: 2022.8.0
✓ ReviewI think the overall access to Shaws App, and the freedom of shopping is great. I am grateful for being able to do pick up shopping opportunities and having someone bring it to me/us (so thankful for your team for doing that) One thing I would suggest though for your customers. Is to notify us if an item isn’t available at the time you pick up our groceries. In the past I have placed orders and when I come home some items aren’t there because they became out of stock at the time of putting my order together. When I called customer service simply to ask about it, I was just told that this happens, and there’s nothing I can really do about it. The items selected and purchased were readily available at the time of my order therefor I’m under the impression they were available. The response to that, was well again this happens. I only ask (and maybe there’s a way and I’m not aware of it) that you just notify me that an item isn’t available so I can either choose something else or remove my order entirely because that one item is what makes the meal I’m making etc. I know having this feature is incredibly helpful and easily accessible…I don’t want to sound privileged by my request/response because I know that I could not have this feature or not have food to purchase. But, it’s more of just being communicated to when things aren’t available. I hope this is helpful. -Shannon.Version: 2022.47.0
✓ Poor quality, multiple functions do not work togetherEver since trying to link pharmacy with grocery have had numerous issues, including loss of data!! Written to customer service, received response to first email but subsequent emails have gone unanswered. When I had only grocery app was ok, not best grocery app but worked ok. They offer incentives for having pharmacy and grocery makes the fact they don’t work / link even sadder. :-(.Version: 2023.20.0
✓ Love ShawsLove shaws they have many deals have seen many new stores built feel bad that so many have closed shop all Shaws in North Windham in summer I do wish they could go back to the last register tapes It was real good before It was easy to read I still love Shaws but there are many many mistakes on the cash register tapes now not the fault of the cashiers and Shaws does have the best deals still and that is sure a bonus.Version: 2022.12.0
✓ Worse than Stop and Shop’s app nowI usually use the Shaw’s app in-store to look for coupons/deals as I am shopping.I really prefer the old version of the app. I can’t even find the place to clip the weekly ad deals and the Saturday Sampler. I have to search each item individually. I like that I can see what items qualify for a coupon but it’s not worth this app update. The app worked great as it was. My recommendation would be to have two arms of the app like Walmart does - one for in store and one for online. This app was honestly a huge reason why I prefer Shaw’s to Stop and Shop. Now it takes many taps to even get to my wallet. Everything takes up too much space and I liked the accordion format (vs opening a separate page for each category) on the previous app. I was actually kind of sad because I really like how simple Shaw’s made their app initially, but I guess everything is moving towards increasing profits from people who shop online. I would actually pay a dollar a month if it meant that I could revert back to the old version of the app..Version: 20.4.0
✓ Shaw’s in Gloucester on Eastern Ave.This Store is my favorite because of customer service! It’s clean and all of the food has been delicious. I love that I have choices like Chicken. I don’t have to buy a whole one. Bakery items are fresh and delicious. I have asked for Pumpkin Muffin only 1 even if 4 pack is on sale. Here you go with a smile. Young man there is always ready to serve. Sale items have been very good too. I even buy cereal to donate to our Food Pantry. This store is well managed. I just wish butcher would be more available. Thank You Marianne.Version: 9.4.0
✓ Can’t find the specialsI generally have always found shopping at Shaws satisfying. Since I have downloaded the app, the “chase “ to find sale deals is extremely frustrating. This started with Monopoly wins. It was rare I could find instant winner prizes. Do O Organics crackers even exist?? After getting the app, trying to find advertised specials became a fruitless exercise. This weekend I could not find a lactaid milk or paper towels that were advertised. When I asked an employee, they said he didn’t think the store carried that brand. Very frustrating to say the least. At this point I’m ready to give up the chase. I’ll still shop at Shaws but the app has left a bad taste. Thanks for asking input..Version: 20.9.0
✓ Helpful and convenientI love being able to sneak peak the next week’s flyer a day or two in advance, and the personalized setting that give even just nickels off in some cases for stuff they know i buy regularly adds up. Even the rewards available often coincide with my preferences. One single thing that i would love to see in the future, that would grab that last star from my standpoint, would be to have available on the app everything. I do realize that saying “everything in the store” is not a small feat, but i’m sure it can be done. I often spend a little time cobbling together my grocery list before going to the store, and it would be IMMENSELY helpful to be able to have a complete grocery list right in the app, even for non-sale items. I, like i’m sure many other people, sometimes go shopping and forget the most important reason for the trip. The app already satiates the store’s objective of impulse add-ons with all the stuff in the “just for u” section, so also have a complete list to check off would just help make trips more expedient, which would be to everyone’s benefit. Aside from that, the app is marvelous, and even my little backwater tiny location has its own wifi to use while i check off my items. Very helpful. Thanks.Version: 10.2.0
✓ Great ExperienceThe application is easy to use to combine my coupons order and have grocery delivery to my front door. Helps immensely to save money in OUR HOUSEHOLD and allows me to save time going to store myself. It really helps to have so many features in one place. Not to mention the four to five hours potentially one can gain back by queuing up a grocery order for pickup or delivery. The savings turn out to be incredible as well. Very pleasant experience indeed..Version: 2022.30.0
✓ Our local Grocer!My husband and I love this store it is close to us and we can run in and get all the things we need also the staff are so friendly and helpful and you feel comfortable shopping there! The store is always clean and there are always smiling faces to greet you and say hello! One of our kids even had her first job there when she was younger!! I also love this app I can clip the coupon right here and I don't have to remember any papers or cut anything out!! It's great and it saves us money on gas too!!! This app has kept me from going to another grocery store because they do not offer the same services at there store!! We just love you guys thanks for saving us money and being there for our late night gotta have a snack right now and oops I forgot to get moms flowers for Mother's Day needs love the Coombs's.Version: 2.16.4
✓ Faulty updatesI rely on the app for my weekly list and to clip coupons for deals. Sale prices are often offered with Just for U or whatever they are now calling the program. The app does not refresh to the new week as it has it the past. Therefore, I cannot clip the coupons for the new week, unless I delete and reinstall the app. Soon I will delete and move on. Give fair pricing and skip the games! The app was fine until recent updates.Version: 2021.46.0
✓ All around helpfulI have a busy schedule and it’s great to have an all in one app. I can add to my grocery list during the week as I run out or know I need something. Sunday mornings I can review my list at home and submit the order for a pickup. The addition of meal plans was amazing so now I don’t have to do the work thinking about food for the week, and it’s super easy to adapt the recipes to my calorie needs. (Hint hint Shaws, add a search for lower calorie or GF options) I love this app and it one I use the most often!.Version: 2022.13.1
✓ Four stars for fixing app issueI originally rated this app one star because it wasn’t working at all as it was intended and the website wasn’t working at that time either. I was unable to log in and the automated response on “Contact Us” wasn’t understanding my question as it had nothing to do with the options I was given. I appreciate the developer’s response and understand that sometimes updates go wrong. I noticed that others had problems with this update as well. It seems to be working normally now, so I’ve updated my review to 4 stars. Thanks..Version: 2021.43.0
✓ Can’t Leave A Good Thing AloneAs others have stated, the update is terrible. I used to have ease navigating the sales items and special just for U deals. Now everything is discombobulated, confusing to follow and isn’t even functioning properly. Every time I go into my app it doesn’t recognize my account and shows I have no rewards or points added which I know isn’t true. I then have to either delete and restore the app or mess around with it in order for my rewards to even show up. When I try to use it in the store while shopping the same thing happens and I don’t have the time to go through all those steps. When I look at the updated version of the app, it makes me think this was thought up by a bunch of corporate people sat around a board room, patting each other on the back. There’s no empathy for the customer, only for their bottom line, the profit. To those corporate people at Shaw’s: Sorry drive up and go got launched too late and isn’t taking off the way you wanted it to. Stop punishing your customers for that and maybe go back to that board room and come up with some better ideas..Version: 20.4.1
✓ Customer Service Employees GREAT 😊I am loving the new free items! Shaw’s in Hanson, Massachusetts is the only grocery store I do my shopping. There are a few employees I like to mention my name who give always excellent customer service. Hope in the deli department knows me by name Susan and knows my order of selection of meats. She always very pleasant and extremely hard working. Cashiers: Maureen, Pam, Sue always friendly and helpful!! ❤️them Customer Service Desk: Lynette, Pam, and Zack and Anthony always helpful with my free item’s and customer service. Manager: ❤️Anthony and Meghan both very harding working. On the floor: ❤️Judy she always says hi to me. She used to work in the bakery know on the floor. Charlene does stock! She always says hi too All very harding employees due to themselves and Management Anthony and Meghan Please recognize all these employees Today it’s hard to find great help and employees who CARE!.Version: 2023.6.0
✓ Food shopping a good experienceI have generally shopped at Shaws in Easton for many years since I’ve lived in this town I realize it’s very difficult to hire people today, but the majority of the people that I have interacted with at Shaws are pleasant they smile they actually speak to you and help you when you have a problem with the app as I do on occasion (teehee) I feel the produce is great, and the pricing is fair as well. Very happy with the set up of this store, and I know it like the back of my hand and it’s always a pleasant trip to pick up the necessities. I love the new baskets that hold cell phones while you shop as my list is generally on my cell. Thank you for making this a pleasant shopping experience!.Version: 2024.4.0
✓ Worst “update/upgrade” ever...I am very tech savvy, so maneuvering an app is not hard. The problem with this is that it is, in simple words, a complete mess and waste of time. Where are the flyer views?? This is not user friendly for anyone as I don’t think anyone has hours to just look at the specials!! I am very disappointed. The previous app was wonderful, it did have flaws, but minor to what they were. Shaw’s, you are no longer a supermarket I wish to shop at, starting with your prices skyrocketing. You have lost one of your most loyal customers that spent at least $100/week. If you fix this, I might consider you again..Version: 5.5.5
✓ Clip My Grocery Bill on 1/3I love the Shaws app. i also love Shaws. Flocked by a multitude of grocery stores there is no beating the selection of produce, including very reasonably priced organic. The store is well kept and the staff are kind and helpful. clipping “ coupons” is easy and the app is intuitive. It does a nice job featuring the foods I buy. I go to the Shaws in Berlin. “Art” despite working all the time , takes the time to order a case of my favorite Gelato. The staff really know their departments. I can’t stress enough the produce department. Such an amazing selection. As a vegetarian it is so nice to have a stocked freezer of “ Beyond Beef” and the frozen fruit and veggies are always well stocked, the apples cold, no little bugs i. produce, and if you can’t find something help is always close by. I have saved SO much money with the app only using reward points and coupons for the items I buy. Clean, Professional, knowledgeable, there is pride in the staff. The only place I shop..Version: 2023.31.0
✓ CresenceFor those not so computer savvy, I thot I had signed up for my mixx/savings, but cannot locate it. So I am hoping that, as I was able to ‘get’ my Shaws page, I will be able to get the my mixx pricing shown on this week’s flyer. My mixx was not honored in the past and I did not understand the blah blah explanation as to the why nots. ( the closest Shaws to me ALways causes me agida and I rarely shop there any longer for that reason. Just the 3day orbither sale items are often worth the risk...IF I can reach home so I can relatively relax after medicating for trauma ... always xsuffered at this Shaws... and sometimes others!!! Okay...here I go!!!.Version: 2.16.4
✓ Paula -Sales AssociateI would like to give a 5 star review for Paula in Mansfield,Ma. She helped me so much this past Saturday morning. I did not have any idea how to get the app on my phone for Shaws digital U I am really glad I asked her if she would help me. Paula could not have been more helpful! She set me up in no time-she even gave me a quick lesson on how to use it. This pandemic has put a hard strain on those who are working in the grocery stores. Paula did not hesitate to help me in these days that’s a rare thing. Thank you so much Paula at Shaws in Mansfield,Ma. Kelly Bouras.Version: 2022.47.0
✓ Savings!This is my first time using a grocery pick up service and to be honest, with the prices of everything right now - I usually shop at Walmart for food. It’s cheaper, but at the same time you get what you pay for. With Shaws today, I saved just under $100 on my grocery order, and that’s really helpful right now. Thank you Shaws for the coupons and savings opportunities, this was the most unstressful grocery experience of my life..Version: 2024.16.0
😕 Shaw’s Deals & Delivery Negative Reviews
