Google Play Music App ProblemsGoogle LLC

Google Play Music Problems & Troubleshooting and Solutions

4.4
4.44399 star

Total 30,982 Ratings

Common Google Play Music Problems & Solutions and Troubleshooting Guide

You're experiencing issues when using the Google Play Music app and want to find workable answers to your concerns, right? Those who are experiencing issues on mobile devices running iOS or Android can learn more about possible solutions in this post. The Google Play Music app's creator (Google LLC) is generally the one to blame when issues arise. However, not all bugs in are the result of careless coding. Follow this troubleshooting instruction manual covering both iOS and Android platforms in their entirety. Fix any and all app-related issues, including crashes, failures, lost connections, and failed installations.


  1. Google Play Music iOS app crashes, not working, errors
  2. Google Play Music iOS app network issues
  3. Google Play Music on iOS has black/white screen
  4. Common Google Play Music issues
  5. How to fix Google Play Music payment issue while purchasing app or upgrades?


How to fix Google Play Music app crashes or not working?

  1. First, shut down the Google Play Music iPhone app and open it again.

    Any hiccups are usually cleared out of the app's cache when you restart it. To force close and relaunch the Google Play Music app on your iPhone, follow these steps:

    1. You can access the app switcher by making a vertical glide from the bottom of the screen to the center.
    2. Find the Google Play Music app.
    3. To exit the app, swipe it up. It's the same procedure to terminate any remaining background applications.
    4. The most current updates won't take effect until you restart your iPhone, so be sure to do that.

  2. Install the most recent version of the Google Play Music iOS app:
    1. Launch the Google Play Music App Store on your iPhone's display.
    2. Look for the Google Play Music app. To open it, just click the button when you find it.
    3. An "Update" button will appear if there is a new version available to download.

  3. Removing and reinstalling an Google Play Music iPhone app:

    Any damaged temporary files or data that may have been the cause of the app crashing or failing to load will be removed when you uninstall the Google Play Music app from your iPhone. After you have deleted an app, you can reinstall it via the App Store on your iPhone or iPad.

  4. Update your iPhone to the latest iOS version available:

    If the issue is related to a bug in the previous iOS version, updating to the most recent version should fix it. Here's how: go to your device's Settings » General » Software Update.

  5. Other options

    If you're having trouble, please contact customer care by phone or through the website's contact page. Contact Google Play Music customer support or visit the Google Play Music contact page to report the issue and get assistance.


  • google play music problems & solutions and troubleshooting guide - 1
  • google play music problems & solutions and troubleshooting guide - 2
  • google play music problems & solutions and troubleshooting guide - 3
Common Google Play Music Problems & Solutions and Troubleshooting Guide

How to fix Google Play Music iPhone app unable to connect to server or internet connection issue?

  1. Reset network settings:

    Follow these steps to resolve network connectivity issues on Google Play Music app for iPhone:

    1. On your iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
    2. Enter your device passcode.
    3. Then tap the option to confirm Reset Network Settings.
    4. This action will reset your network configurations and restore the default settings. Your WiFi networks and server settings will be deleted.

  2. Turn off your VPN in your Settings Menu:
    1. If you use a VPN, it might be the issue. Turn it in the Settings app under "General" » "VPN".
    2. If the VPN keeps turning itself back on after you turned it off, go to Settings » "General" » "VPN". Click on your VPN provider and then click "Delete VPN".

How to fix Google Play Music black screen/white screen (blank screen)?

Follow the google play music iOS app crash troubleshooting guide here ▲



How to fix Google Play Music payment issue while purchasing app or upgrades?

Here's how to resolve any payment issues you may be having: Carefully double-check your payment information (credit card or debit card) and its expiration date. Make sure your bank account has adequate funds in it. Possible reasons why you can't upgrade include not having enough money in your account or problems with the Google Play Music site's payment mechanism. That's a dealbreaker, obviously, but don’t fret just yet. Wait a little while and then try again.


Common Google Play Music issues

It's possible that there are more, less prevalent ones, but these were the ones we encountered most frequently. Naturally, the Google Play Music development team works to address these issues. However, this will only help if the issue is not caused by your computer's configuration but rather a bug in the software itself. The general rule of thumb is to make sure you always have the most recent update on your smartphone. Rebooting the device is a common solution for fixing many faults and issues.

  • Google Play Music is not responding
  • Google Play Music no internet connection
  • Google Play Music does not load
  • Google Play Music loads very slowly
  • Google Play Music reduce battery consumption
  • Google Play Music is causing errors
  • Google Play Music always crashes
  • Google Play Music cannot be opened
  • Google Play Music does not start
  • Google Play Music login does not work
  • Google Play Music hangs

Have a problem with Google Play Music? Report Issue!

You have problems with the app Google Play Music and you are looking for suitable solutions to fix the errors?

Please wait! Google Play Music facebook community issues loading...


Why should I report an issue with Google Play Music?

  1. Pulling issues faced by users like you is a good way to draw attention of Google Play Music to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Google Play Music customer and are running into a problem, appsupports.co might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Google Play Music.
✱   Google Play Music Report & Feedback Form
Similar problems with the app Google Play Music
SiriusXM: Music, Sports & News problems and troubleshooting and solutions
SiriusXM: Music, Sports & News Problems & Solutions and Troubleshooting Guide

Listen to music, podcasts, live radio shows, and more. SiriusXM is better than ever - getting you closer to your favorit...

FM Radio App problems and troubleshooting and solutions
FM Radio App Problems & Solutions and Troubleshooting Guide

Listen to over 40.000 radio stations worldwide! - 40.000+ radio stations - Explore stations by rotating a 3D Globe - De...

Piano for iPhone problems and troubleshooting and solutions
Piano for iPhone Problems & Solutions and Troubleshooting Guide

1, you can take to learn the piano 2, there are a variety of audio, including marimba, electric bass, guitar, etc. Chri...

JBL Headphones problems and troubleshooting and solutions
JBL Headphones Problems & Solutions and Troubleshooting Guide

JBL Headphones app redefines your headphones experience. Through your mobile device, you can now conveniently control th...

FL Studio Mobile problems & troubleshooting and solutions
FL Studio Mobile Problems & Solutions and Troubleshooting Guide

Create and save complete multi-track music projects on your iPad, iPhone or Mac. Record, sequence, edit, mix and render ...

Octave RTA problems & troubleshooting and solutions
Octave RTA Problems & Solutions and Troubleshooting Guide

***** "I use this app when sound checking, does the job, nice & simple to use, can't fault it." - Colin Challinor Octav...

Ableton Note problems & troubleshooting and solutions
Ableton Note Problems & Solutions and Troubleshooting Guide

Note is a place to form ideas, experiment with sounds and find direction. Get your ideas out or play until inspiration h...

Smart Metronome & Tuner + problems & troubleshooting and solutions
Smart Metronome & Tuner + Problems & Solutions and Troubleshooting Guide

Smart Metronome turns your iPhone into a simple, stylish and very accurate metronome! It contains three modes; Normal, ...

Check Out How to Solve Problems or Issues of Related Applications
Google Chat problems & troubleshooting and solutions
Google Chat Problems & Solutions and Troubleshooting Guide

Google Chat is an intelligent and secure communication and collaboration tool, built for teams. From ad-hoc messaging...

Google Drive problems & troubleshooting and solutions
Google Drive Problems & Solutions and Troubleshooting Guide

Google Drive, part of Google Workspace, is a safe place to back up and access all your files from any device. Easily ...

Google Chrome problems & troubleshooting and solutions
Google Chrome Problems & Solutions and Troubleshooting Guide

Download the new Google Chrome for your iPhone and iPad. Now more simple, secure and faster than ever. Get the best o...

Google Sheets problems & troubleshooting and solutions
Google Sheets Problems & Solutions and Troubleshooting Guide

Create, edit, and collaborate on spreadsheets with the Google Sheets app. With Sheets you can: * Create new spreadsh...

Google Family Link problems & troubleshooting and solutions
Google Family Link Problems & Solutions and Troubleshooting Guide

Google Family Link is a parental controls app that helps you keep your family safer online. We know that every family...

PhotoScan by Google Photos problems & troubleshooting and solutions
PhotoScan by Google Photos Problems & Solutions and Troubleshooting Guide

Photos from the past, meet scanner from the future. PhotoScan is an app from Google Photos that lets you scan and sa...

Snapseed problems & troubleshooting and solutions
Snapseed Problems & Solutions and Troubleshooting Guide

Snapseed is a complete and professional photo editor developed by Google. == KEY FEATURES== • 29 Tools and Filters, ...

Google Voice problems & troubleshooting and solutions
Google Voice Problems & Solutions and Troubleshooting Guide

Google Voice gives you a phone number for calling, text messaging, and voicemail. It works on smartphones and compute...