- 88.2LEGITIMACY SCORE
- 91.2SAFETY SCORE
- 4+CONTENT RATING
- FreePRICE
What is Zoho Desk? Description of Zoho Desk 1677 chars
Put your customers at the heart of your business, even when you're on the move.
Zoho Desk is award-winning, context-aware help desk software that helps you provide great customer service and keep your customers happy!
The Zoho Desk mobile app is a flexible and efficient ticketing system that helps you resolve tickets with the same ease and functionality as your desktop version.
Here's how Zoho Desk makes your customer support help desk truly mobile:
Prioritize easily: Automatically organize your tickets by your chosen criteria using Custom Views and Work Modes, so you can start working on the tickets that really need your attention.
See more context with each ticket: Resolve tickets with relevant and actionable information at your fingertips. Literally. Put a face to each ticket by bringing contact information from Zoho CRM into Zoho Desk.
Collaborate seamlessly: Work seamlessly with other departments, tag your team on tickets, and collaborate with them on the Team Feed to close tickets faster than ever before.
Stay notified: Constantly stay in the loop, wherever you go, with the Notification Center—get notified through push notifications about ticket updates, comments, and mentions.
Do more with gestures: Simplify frequently performed ticket actions like editing, closing, and moving tickets with quick and easy swipes.
Track tasks and ticket times: Follow up with tasks for each ticket and track how much time your agents spent on tickets with Time Tracking.
We're always working to make your Zoho Desk mobile app experience as smooth as possible. If you face any issues, write to us at [email protected] and we'll get back to you right away.
- Zoho Desk App User Reviews
- Zoho Desk Pros
- Zoho Desk Cons
- Is Zoho Desk legit?
- Should I download Zoho Desk?
- Zoho Desk Screenshots
- Product details of Zoho Desk
Zoho Desk App User Reviews
What do you think about Zoho Desk app? Ask the appsupports.co community a question about Zoho Desk!
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Zoho Desk Pros
✓ GreatPerfectly made app.Version: 2.6.1
✓ Great to view and create quick tickets.Great for catching up with tickets from Zoho Support. No crash issues on iOS 8.4. Perhaps incorporating report viewing could be useful to most..Version: 1.0.4
✓ Zoho Desk Positive ReviewsZoho Desk Cons
✗ Push notifications have stopped workingFor the past week or two, the push notifications for the app are not working. I’ve tried toggling them off and back on, reinstalling the app, restarting my phone, re-syncing the app and checking the notify settings on the web client but nothing has worked. It’s extremely inconvenient to not be receiving push notifications when tickets are submitted, to the point where the app is basically useless for me now. Please patch this bug.Version: 2.6.10
✗ Ok, But Not Complete!For any app you should be able to do everything you can do with the desktop version. Can’t do approvals on ZOHO Desk mobile app. Menus in all ZOHO One Apps are typically not the same. This is no exception. ZOHO programmers must program in a bubble without regard for any consistency access all ZOHO One apps..Version: 2.5.1
✗ Zoho Desk Negative ReviewsIs Zoho Desk legit?
✅ Yes. Zoho Desk is 100% legit to us. This conclusion was arrived at by running over 1,167 Zoho Desk user reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, AppSupports Legitimacy Score for Zoho Desk is 88.2/100.
Is Zoho Desk safe?
✅ Yes. Zoho Desk is quiet safe to use. This is based on our NLP analysis of over 1,167 user reviews sourced from the IOS appstore and the appstore cumulative rating of 4.7/5. AppSupports Safety Score for Zoho Desk is 91.2/100.
Should I download Zoho Desk?
✅ There have been no security reports that makes Zoho Desk a dangerous app to use on your smartphone right now.
Zoho Desk Screenshots
Product details of Zoho Desk
- App Name:
- Zoho Desk
- App Version:
- 2.8.15
- Developer:
- Zoho Corporation
- Legitimacy Score:
- 88.2/100
- Safety Score:
- 91.2/100
- Content Rating:
- 4+ Contains no objectionable material!
- Category:
- Business, Productivity
- Language:
- DA NL EN FR DE IT JA KO PT RU ZH ES TA TR VI
- App Size:
- 127.41 MB
- Price:
- Free
- Bundle Id:
- com.zoho.zsupport
- Relase Date:
- 04 September 2013, Wednesday
- Last Update:
- 22 May 2024, Wednesday - 05:28
- Compatibility:
- IOS 14.0 or later
- Introducing Bots inside the IM module, experience seamless interaction, faster responses and easily transfer chats to the bots from the Zoho Desk Mobile App..
