- 21.0LEGITIMACY SCORE
- 24.0SAFETY SCORE
- 4+CONTENT RATING
- FreePRICE
DJI Assistant App Complaints & User Negative Comments 2024
DJI Assistant app received 126 complaints, negative comments and reviews by users. Have you ever had a bad experience using DJI Assistant? Can you share your negative thoughts about dji assistant?
Please wait! DJI Assistant Facebook comments loading...
DJI Assistant for Negative User Reviews
✓ Now even worse...Update 1.3.1 to support iPhone X... now the app just shows the DJI logo and assistant title for a second or two, then it closes. Happens every time I start it, have tried removing and reinstalling- initially looked promising as it prompts user to login - shows the DJI logo and assistant title...then it closes...useless. Worse than previous version (who would have thought that was possible?).Version: 1.1.30
✓ DJI release a new update!!!Having so many problems with this app, it crashes when I login with an account and every touch the menu bars moves until it disappears completely! DJI need to fix this as there quite a large number of people who use and need this app working..Version: 1.1.29
✓ Look after your original customers.This up keeps crashing on start up. Please fix it as we can’t use the Ronin. I know you have new products but you have old customers too. Make a new app or update this!.Version: 1.1.30
✓ Legal action!!!Customer services let DJI down, everyone I speak with has had a similar experience. DJI have lost my drone in a service centre in Europe some time in December 2016 and will not replace or refund me! I'm now in the process of taking them to court to resolve this. Customer service ignore emails and will not help at all. Trying to find an actual address to serve the court papers was near impossible. Senior customer services just ignore correspondence from my legal representation..Version: 1.1.29
✓ Won’t allow log itEverytime I try to register it says “Email used already” but when I try to retrieve the password, it says “Email not recognized” this is for ever device I try and Every email I try, I cannot use my Ronin S or find out what’s wrong with my Robin M, this app does not work at all.Version: 1.1.30
✓ CrashesNot compatible with IOS 9 and it's been over a week with no fix. I'm unable to access my Ronin M in the field, need to plug into PC. DJI products are great on the surface but they are all full of problems and DJI customer service and support is non existent. Can't wait for another player to enter the market..Version: 1.1.25
✓ Does not work with Mavic miniWaste of time, terrible interface.Version: 1.1.30
✓ Completely inconsistent uiIt’s a necessary app but it’s garbage. Sometimes half of the setting will simply not display for thing like stiffness, strength, outfilter and control. Smooth track adjustments completely disappeared on me for a while and I had to restart the app and Ronin over 5 times before hey came back..Version: 1.1.29
✓ Not working on iPhone xPlease upgrade your app its not working properly on iPhone x.Version: 1.1.29
✓ Terrible!!!The app is awful! Downloaded the app on my new iPhone 10 (up to date) after buying my Ronin. The app just crashes and does not open!!! Awful!.Version: 1.1.30
✓ Latest update version crashing on openNeed to use the app to run with original Ronin for a shoot but crashes on open. Using laptop to adjust is not an option on run-n-gun shoots, so rely on the app and this is a huge problem for anyone in this position. DJI please fix asap!.Version: 1.1.30
✓ AppCan’t understand how dji hasn’t fixed this app issue yet charge us enough for the product should be able to work it with no issues please sort it out.Version: 1.1.30
✓ Need to close app to reconnectEvery time I lock my iPhone 8 I have to close and relaunch the app to reconnect to the Ronin-M. Seconds I could use back on set..Version: 1.1.29
✓ Keeps crashingApps keep crashing each time I try opening on iPhone 8 Plus iOS ver. 12.2. It will not even allow me to open. I feel really disappointed. I have tried on other phones and still have the same problem. Do something please!.Version: 1.1.30
✓ UX could be improved and a bugThe hardware is incredible but this app’s user experience could be greatly improved. Also there is a bug with my iPhone every time I click something the menu moves up a bit until it eventually disappears and I have to relaunch and reconnect.Version: 1.1.29
✓ Doesn’t workThere are so many bugs, the app simply doesn’t work. You need to start again from the ground up and completely re-make it..Version: 1.1.29
✓ Doesn’t seem to work for DJI Mavic seriesOnly device options are ronin and A2 When will it be enabled for Mavic?.Version: 1.1.30
✓ IOS 9 does not support this app!!!Either don't update your iPhone or expect this app to crash every time you open it. Called dji support and they claimed to not know about it. Terrible company with even worse support. So glad I shelled out $3000 bucks for a ronin and and other 2k for a phantom. Will be moving away from dji in the future..Version: 1.1.25
✓ Crashes on loginAfter the last update it crashes and closes when logging in on my iPhone X uninstalled rebooted reinstalled doesn’t work.Version: 1.1.30
✓ Horrible app and productVery outdated app and it broke my $1000 DJI Ronin M. Trash.Version: 1.1.30
✓ It is ridiculous...The app crashes every single time I try to log in. If I don’t log in, I cannot use it and the live customer support is laughable to say the least. Stopped buying DJI products because the message they send is that the second they come out with a newer version of a piece of equipment, they no longer care about giving proper care and maintenance to the existing user base. The company brands itself as being at the forefront in technological advancement... yet we cannot seem to fix a bug with a SIMPLE UPDATE in years?.Version: 1.1.30
✓ Data extortion appYou must create an advertising and tracking account in order to use this app. Will not work otherwise..Version: 1.1.29
✓ Poor customer serviceYour items are too expensive to not have apps compatible with the latest iPhones. This app is a necessary tool for fine tuning Ronin products and you can’t even open the app without it crashing. Poor..Version: 1.1.30
✓ Update AppIt crashes on a continual basis. Tried doing a hardware reset, tried deleting and re-installing App. At this stage it’s very un-stable. Hopefully these issues will be fixed shortly.update. App now launches but when making numerical adjustments nothing seems to be reflecting in the movements. Still flawed with many issues.Version: 1.1.26
✓ I can’t even open the app when I sign in with my account...The app doesn’t open when you login!!! I’ve tried with 2 different iPhone X and a 8 plus and it doesn’t work!! I need to use the app to fix the shaking issues that I have due to their auto tune up and I can’t use my Ronin M, the footage I’m getting it is terrible!!! What a shame reading all this bad comments about DJI apps and support. Your products are amazing but you are ruining it with your horrible Application! What do I need to do to be able to use my Ronin again??? Please HELP!!!!.Version: 1.1.30
✓ Update this appI never leave reviews but the frustration in using this outdated buggy app has forced me to. Please update this app!.Version: 1.1.29
✓ GlitchFirst time using the app to set up my Ronin M and I can not connect my gimbal. It brings up a page asking to create a name and password for the gimbal. After I make a password it says “password must be 6 characters.” No matter what I do this message comes up. So I’m the end I still can not connect to the gimbal to calibrate the system..Version: 1.1.29
✓ Won’t open and Crashes every timeDJI customer support is the worst I have ever experienced. This app crashes upon trying to open it and I can’t update my mavic drone. There’s £1000 wasted as it’s now a brick and they won’t reply to my emails. Shocking..Version: 1.1.30
✓ CrapWon’t start black screen then closed the app.Version: 1.1.30
✓ App No Longer WorkingThis app is no longer working on the latest iOS on phones. I get a far as opening the app then try to sign in with my account but then closes and keeps closing until app is deleted and reinstalled. This has now made my Ronin-M unusable with the fine adjustments of the app. Very poor. This needs to be updated ASAP!.Version: 1.1.30
✓ All emails are registered already?Ive tried to sign up with 3 different emails and supposedly all 3 have already been registered, ive tried forgotten password, and it says the reset password email limit has been reached but i haven’t received a single email. This is bs i need this tomorrow and its not cool yo.Version: 1.1.29
✓ Wish I had a chance to useJust bought a ronin m, downloaded the app and went to log in to play with it and as soon as I enter my information it closes out, now every time I try to open it it just opens then closes automatically.Version: 1.1.30
✓ Found A solution!!!Guys I found the solution thank me later. Before using the app if you are using an iPhone X or later turn on airplane mode also make sure your Bluetooth is on and it will work just fine! Good luck 🎥.Version: 1.1.30
✓ No iphone x supportPlease update the app as it’s not working as it should with iphone x.Version: 1.1.29
✓ Cannot Find DevicesThe annoying popup dialogue box “Cannot find devices” is constantly popping up, even when it’s connected. Exasperating app. DJI takes all our money away for their products, and they have no stable/robust apps or timely support. Shame on them!!! 😡🔥.Version: 1.1.31
✓ App doesn’t work!I have the mavic pro and the Osmo+ so I’ve used all of the DJI apps, but this app trash! If this is what I need to operate the ronin, this needs to be updated ASAP! I have an iPhone X and it won’t find the ronin. I’ve deleted re-installed about 10 times already. Seems as if I’m not the only one with this problem and word on the street is that the customer service is crappy. Come on DJI do better..Version: 1.1.29
✓ Ronin 2 so forget the rest?Seems as though dji just cares about new profits and has abandoned their older clients. The ronin 2 app is sleek and works well, and this piece of just is a relic from the old days of iPhone 4. The hell man. You pay a ton of money for a product just to get forgotten because a company is greedy. Dang it burns..Version: 1.1.29
✓ C’mon DJI 🤷🏾♂️I buy all of DJI equipment. I am very disappointed to say the least. I have a huge shoot tomorrow and I can’t even use my Ronin M, because the app isn’t working properly. This makes no sense. If I I don’t have a Ronin S, I’d be screwed. Please update you software or I’ll have to go elsewhere for my next gimbal..Version: 1.1.30
✓ DireEvery time I use this app, it needs to reconnect to Spark, this invariably takes 20 minutes and has me seething by the time I’m ready to fly..Version: 1.1.30
✓ Put simply, it doesn’t workIt doesn’t stay connected to the Ronin M, so forget about using the app. When you can after a dozen tries, try to do what you need to do quickly because it will disconnect. The slide buttons on the kill motor page are rarely lined up with the correct line. When they are though, they don’t work and say “turn off kill motor” when the kill motor switch isn’t on, so good luck calibrating. $900 for a gimbal that is basically useless bc their app is terrible. Thanks DJI..Version: 1.1.29
✓ Unable to load softwareTried disabling firewall. It just wont load. frustrating.Version: 1.1.29
✓ Tells me my email is already used?Directions for my gimbal tell me to first download this app, and it won’t even let me register an account. It said I already had one with this email, but when I try to retrieve the forgotten password it says the account doesn’t exist. I tried multiple emails to make an account and each email said it was registered with an account already. Bummer! Not sure where to go from here....Version: 1.1.30
✓ App does not workI tried to use the app to connect DJI RONIN MX but when I try to login the app stops working and I can’t use it since this is the only app to connect with ronin mx I don’t know what to do next in order to connect my ronin mx to the app..Version: 1.1.29
✓ DJI AssistantDJI Assistant is useless. I have a Mavic Pro that will not calibrate. I was told to get the Assistant loaded onto my iPhone and reset the firmware to factory settings. Did that and I connected my iPhone to the controller and hit the factory reset button on the app. Message pops up saying I have to connect to the device first. Well, what other device is there to connect to than the controller? Useless..Version: 1.1.29
✓ Awful - doesn’t workApp launches then disappears from screen completely, both on iPhone and iPad. Doesn’t function. Completely useless and disgraceful - the equipment can’t be calibrated without it, so what are you supposed to do?.Version: 1.1.29
✓ Last updated 10 months ago?There have been several iOS updates in the last 10 months with no app update from DJI. This might explain why this app barely works on iPhone X. App regularly has to be restarted, Calibrate Center doesn’t hold after a reboot, navigation bar always moves to the middle of the screen. Very frustrating app to use. Come on DJI, update this app or release a new version already!.Version: 1.1.29
✓ IPhone XS Max reviewThis app Is TERRIBLE. I’d give it negative stars if it were possible. It’s supposed to run my ronin m gimbal. It fails miserably at doing so. Images land randomly on pages and block you from interacting with options, beyond cheesy layout- it seems is hasn’t been updated in a year or more- so that should probably speak for itself. But for a $1,000 piece of equipment I should be able to count on a BASIC functioning application to coincide with the product. This is like you hired a 7 year old as your app designer. Please for the love of god fix this awful awful app and bring it current..Version: 1.1.29
✓ Shocking support from DJI. See below for temporary workaround the issue.Like many other reviews my biggest issue is that I can’t even open this app without it constantly crashing. However I have managed to figure out a workaround temporarily whilst DJI continue to ignore customer complaints. If you turn your phone to Airplane Mode before opening the app then whilst it’s searching for your device quickly switch on just the Bluetooth it seems to work without crashing. I was then able to calibrate my device. Hope this helps? When you pay a lot of money for DJI equipment you expect the after-care service to be top-notch. Sadly DJI are notoriously bad with their customer service. The fact that you can’t even calibrate your ronin without this app makes it even more shocking..Version: 1.1.30
✓ I can’t open the app at all on my IPhone XS MaxBasically what the title says... I input my login information... then the app crashes ... I have to delete it completely and then try to log in again for it to instantly crash again... please help so I can tune my Ronin 1...that I still use to support my cinema camera rigs....Version: 1.1.30
✓ Does not workAfter install app crashes and will not load useless. ..Version: 1.1.29
✓ Does not work with iOS 9Ronin app not compatible with iOS 9, test buttons do nothing..Version: 1.1.28
✓ Terrible on iPhone XUsing on ronin m and the app is unusable!!! I have iPhone X and I keep having to reset the app. The bottom menu seems to be buggy as every time an option is selected the menu jumps up and eventually off screen..Version: 1.1.29
✓ Login successfully? =quit appSo I got this for my new ronin M. Took my time to balance the hell out of my camera; niceeeely balanced...alright perfect! Let’s get the app!! I download the app, have my email and pw ready, I log on and it quits right after that. The only way I can even get into the app to configure the ronin M is to purposely type in a wrong email and pw; and select “login later”. What a waste of time. I would not recommend this mediocre system to anyone professional or starting out..Version: 1.1.30
✓ Can’t ever log inI’ve tried three different emails and every single one tells me it’s either already taken (these are brand new emails) or they are the wrong password. This shows up whenever I try to register. This app is inconsistent and sometimes works sometimes doesn’t. I left for lunch after using this app successfully for about an hour and tried to log back in and I’m back to square one..Version: 1.1.30
✓ Utter rubbish and huge disappointmentI bought a DJI Ronin-M which requires this app to even switch on. Turns out this app crashes out and has done so for years which rendered my investment in DJI a huge waste of money. Over £800. I’m so disappointed in DJI for allowing such a critical piece of software to be sidelined like this. It’s disgusting to be honest that this is even allowed. Suffice to say I am never going to recommend this companies products to anyone ever again. Nor will I buy there products ever again. Shocking, Utter, Garbage..Version: 1.1.30
✓ Need support for iPhone 4I have an iPhone 4 and just bought the DJI Ronin. I’m pretty disappointed the app doesn’t have compatibility with my phone..Version: 1.1.21
✓ Dji sucThtis company would have to have the worst customer service in history they do not care about any thing except making money.Version: 1.1.28
✓ IOS 9 bugWill update my review once you update your app. Needed my ronin this week for a few shoots and couldn't calibrate on site without the app..Version: 1.1.25
✓ Functional but buggyApp has access to all the functions you could want to set up and adjust parameters on the gimbal without the need to hookup to a PC - however on my iPhone X at least, the menu seems to move up with each action before eventually disappearing off the top of the screen at which point I’m forced to kill the app and reconnect as you cannot then navigate through the menus - seems a fundamental problem and from reading the other reviews one that has been around for months without acknowledgement or fix from DJI. Which of course is classic DJI behaviour- they just move on to new products and leave previous products unsupported. Which is a real shame as clearly have a great market share and reputation... for how much longer though?.Version: 1.1.29
✓ This app is great BUT...When is this up going to get updated I purchase 6 months ago DJI Ronin and till this date this app hasn’t been updated for latest IOS, is at least someone monitoring the app reviews?.Version: 1.1.29
✓ APP Doesn’t work for iPhone XSDownloaded the app for my Ronin M and will download but as soon as it’s opened it closes immediately. I also see that DJI has failed to update this app in two years. Guessing they’re done with keep their old products up to date when moving forward. Disappointment when contacting support as well. As they have no excuse; they just tell you to go get a different phone..Version: 1.1.29
✓ Constantly crashesCrashes all the time even after a reinstall.Version: 1.1.30
✓ NEEDS UPDATE U/I IS BROKENTerrible Experience.Version: 1.1.29
✓ USELESSThis app is so bad. I can’t even log in nor make a new account. It gives me a message of account error when I try to make a new one. When I try to log in it appears my details are incorrect?!?!.Version: 1.1.29
✓ Unbelievably poor app!The DJI Assistant 2 app is garbage, will not connect to my P4P via the computer or via the iPhone, tried all variations of connecting, booting. Since the DJI Go 4 app is totally reliable and amazing, it is hard to reconcile. The Go4 app keeps telling me I need to calibrate my Vision System via the Assistant. But it simply can't be connected to the aircraft. This app is nowhere near ready for release # 1, much less 2..Version: 1.1.29
✓ The worseI purchased this product with additional batteries and it will not connect at all. It says turn off motor kill and the. When that's not showing it's says no intelligent battery. They are charging over $1000 for this product and it doesn't work. I want my money back. Really disappointing for DJI..Version: 1.1.29
✓ IPad CrahesApp opens then instantly crashes. Get this sorted DJI, I expect better from you guys!.Version: 1.1.30
✓ App almost unusableThis app seriously needs to be updated to work on newer iPhones. The menu bar disappears off the screen making navigation within the app almost impossible. You have to continually restart the app to make the menu bar appear again. DJI please take a little time to update this app because believe it or not people still want to use the product they bought from your company, even after they get a new phone..Version: 1.1.29
✓ Dji RoninDear Developer, since your update 3 weeks ago the app keeps on crashing it’s not letting me in please sort this out. I’ve installed and uninstalled several times and it still appears the same old..Version: 1.1.30
✓ Worst designed app everHonestly the most confusing and worst designed app in the App Store..Version: 1.1.30
✓ Doesn’t open past loading screenWhy does this app not work on newer mobile devices? I cannot get past the loading screen. This makes it incredibly difficult to adjust settings on my device. DJI please fix ASAP!.Version: 1.1.30
✓ Terrible!I was trying to shot a video for client, when my p4p say I have to update my vision sensor system. I download the app.... and spend 2 hours trying to connect and can't even connect! This worthless. Please invest some of the money I have spent on your products to improve this app!.Version: 1.1.29
✓ This makes me want to not want to purchase a product from them ever again.The app doesn’t work at all. I go to login but then it just shuts off. Then I tried deleting and re-downloading but I got the same issue. After looking it up I see that pretty much everyone still using the older products are having a similar issue. This really disgusts me honestly to see how they don’t care and makes me not want to upgrade or buy any other products from them because who knows when they’ll stop showing support for those devices. Which are not cheap by the way!.Version: 1.1.30
✓ Bad, very badWas good with recent update app will not start keep shutting down iPhone 6 Now I can’t adjust my ronin and I can’t work with it !! Please fix it ASAP !!!.Version: 1.1.30
✓ DOES NOT WORK WITH IPHONE X!!!!!So I got the Ronin-M, and I have the newest phone running on the latest software. But when I open the app on the iPhone X, each time you click a menu section the menu bar moves up, and eventually off the entire screen making the app unusable. Please DJI make an update to make this comparable on the new phone. I am extremely upset since I just spent all this money on a product and can’t even use it!!!.Version: 1.1.29
✓ Poor setupIt did not work at all!!!.Version: 1.1.29
✓ App won’t even openI set up an account, which is an entirely unintuitive process. Can’t be done, or at least it wouldn’t allow me to do it by tapping the CREATE ACCOUNT button in the app. When I finally worked it out, the app crashes every time I try to login. And then won’t open again, until I either wait a while or re-download it..Version: 1.1.30
✓ Please update for iPhone X ASAPAs others have said, this is unusable with the toolbar constantly shifting up. I have a shoot tomorrow and this is going to be a nightmare to deal with! Luckily I’m just borrowing this so I won’t have to rely on this app constantly, but this really disuades me from ever becoming an owner. It’s a shame because I love the other DJI product I own, but this is just an awful app. The original Ronins haven’t reached end of life, so please keep the app updated!.Version: 1.1.29
✓ Awful user experienceApp otherwise great, ruined by the awful UX of having to 'log in' each time you need to use the app. Very clunky. The worst user experience I've ever had on production equipment..Version: 1.1.29
✓ DJI, you’ve lost a customerI went to the Facebook marketplace and purchased a used DJI Ronin M only to discover that the app will not even function properly for me to calibrate and actually USE THE GIMBAL. I have a pile of useless metal just sitting in a corner now, because of this terrible app and DJI’s terrible customer service. THE RONIN M IS USELESS NOW.Version: 1.1.31
✓ Buy a damn parrot these drones are rubbishTRIED TO RESOLVE VIA SUPPORT FOR OVER 1 MONTH DJI WASTING TIME! OUTRAGEOUS I WANTED TO TAKE MY SON OUTSIDE TO FLY THE MAV 2 PRO NOT SIT INSIDE ON A PC FIXING IT!TROUBLESHOOTING FOR OVER100hrs IT COST $3000AUD AND ONLY 1 AND A HALF MONTHS LATER MY SON AND I ARE NO LONGER ABLE TO GO OUT FOR A DAY TO THE FIELD TO FLY OUR NEW DRONE?! YOU EXPECT PPL TO HAVE 3 SCREENS TO TEST YOUR OUTDATED APPLICATION ON WITH MULTPL DIFFERENT OSs? IM NOT RICH I SAVED FOR MONTHS TO BUY A MAV 2 PRO AND SPECIFICALLY THIS MODEL AS IT WAS ADVERTISED AS BEING “THE LATEST RELIABLE ADVANCED TEC SMART DRONE” I DECIDED TO BITE THE BULLET AND BUY ONE A HEADACHE COST ME $3000! AN UPSET SON! AND WASTING DAYS AT A TIME ON PC! CONSULT TECH SUPPORT & NOT RESOLVED & BEEN A WHOLE MONTH (WHEN) THEY REPLY WITH CUT&PASTED TROUBLESHOOT EXPECT ME TO PURCHASE NEW CABLES TO VERIFY YOUR (BRAND NEW SUPPLIED) CABLE IS FAULTY?! AND YOU SEND A NEW ONE, CANT RETURN OTHER CABLE$$ & STILL FAILS CALIBRATION DJI 🌏🎦 DJI 🌏🎦 👁👁.Version: 1.1.30
✓ DJI turns your expensive gear into a paperweightYou can spend a lot of money on some fancy DJI gear. But when DJI gets tired of updating the app for that product, it will turn your fancy gimbal or drone into a paperweight. So don’t get too attached to their products - they can take them away from you at any time..Version: 1.1.31
✓ Don’t waste your timeI can even to get this app to open on my iPad Pro. Typically awful DJI software..Version: 1.1.30
✓ What is thisSo what's the difference between this and NM Assistant?.Version: 1.1.13
✓ IPhone X here 8 months now still no patchApp worked great on my 6s Plus but I recently updated to the iPhone X and am surprised to see that with how long the iPhone X has been out DJI has yet to fix this stupid bug where the mode selection bar rises up and eventually disappears. Now when I go out for gigs I have to bring my old cracked screen 6s plus with me just to calibrate and change settings on my Ronin M. I have over $6,000 worth of DJI products and love them but can’t understand how something so simple has taken this long to address🧐🧐🧐.Version: 1.1.29
✓ ABSOLUTE GARBAGEYou have an app designed for iOS 7 when IOS 14 is coming out this year!!! I would write a more extensive review but I couldn’t even log into it make an account with the app which left me not even able to get into the app. Rented the ronin-m for a client shoot and now I can’t even login to correctly balance the gimble. Completely messed my shoot up and costed me money! Fix this please. Funny how you can have such an amazing product but such a terrible app for it! Figure it out DJI!.Version: 1.1.30
✓ Total FrustrationOne of the worst apps I have ever had the misfortune of downloading. Also this review service seems to be trying to block negative reviews..Version: 1.1.29
✓ Absolute disgraceCant connect to the Ronin, dont discover the bluetooth. Really disappointed. And the “customer support” does not help either. They call themselves that, i dont!.Version: 1.1.29
✓ Does not work at allUsing iPhone XS, screen shows logo, sign in and app crashes straight away. Every subsequent startup does exactly the same. Delete, reinstall and repeat gives the same result. 😐.Version: 1.1.30
✓ WorthlessAbsolutely worthless. Nothing works as intended, can't click on anything. This was supposed to help me reset and debug a device that DJIs own software upgrade bricked. Feeling helpless here. I've spent my whole day trying to get my phantom 4 pro running again for a job. Fearing I'll have to send my drone into DJI for a fix, who knows how much work I'll miss during that process..Version: 1.1.29
✓ UPDATED NEEDEDThe app looks outdated. When I change the speed on the different types of panning the numbers go back to 0 when go back to the main menu and check the speeds again. The app freezes all the time. I need to make a change then close it and re open it, if I want to make another change. And then all the changes just disappear anyways. So it’s pretty useless..Version: 1.1.29
✓ No connectionDoesn’t have function to connect to Mavic Pro.Version: 1.1.29
✓ DJI assistantI would give it 0 stars you can’t even open an account. When I try it gives me a login page, then it crashes..Version: 1.1.30
✓ Needs updating!Good app which hasn’t been updated to work for iPhoneX / XS Please update!!.Version: 1.1.29
✓ Out dated and VERY buggyApp is very out dated, we’re almost 2019 and still can’t deliver a solid updated app for my ronin M So many bugs every time I hit “gimbal,control,viewer,more” it moves up until disappears from screen and have no choice to restart app.Version: 1.1.29
✓ CrashWould be great if it didn't crash every time I try and tune my gimbal. With no other button to auto tune the rig it's now useless..Version: 1.1.20
✓ What are you guys doing?If you aren't spending any time/money on the app why is it even here? This is the worst app in the store and it's cost me HOURS of time on set. Thankfully we switched to a Movi these last couple shoots and I don't have to deal with this horrendous app any more. Why do you enjoy wasting our time?.Version: 1.1.29
✓ Basic and buggyApp looks like it was made by a high school student. Layout is buggy and me u bars move and disappear. The essentials are there, it just needs a proper developer to design it and write it properly..Version: 1.1.29
✓ So glitchy is literally doesn't workDJI are making so much $$ on these Ronins but their app is horrible - went to so many forums and people are have the same app problems over a period of years! Get it together DJI! Worst app.Version: 1.1.29
✓ Doesn’t workDoesn’t work.Version: 1.1.30
✓ WARNING: Doesn’t work with iPhone XThe bar that goes across the screen where you select “gimbal” “control” “viewer” “more” will constantly shift up and down, blocking the options to choose from and sometimes moves up entirely off screen so that you can’t make any more selections. This is horrible and basically makes the app unusable, and in order to set up the Ronin M you need this app, so guess what? If you have an iPhone X you can’t use the Ronin M, which seems pretty stupid to me. How do you rely so much on an app but then don’t make it compatible with the newest phone? (Which has been out for months now...).Version: 1.1.29
✓ Download problemsMy app won’t work on my phone ami doing something wrong ☹️🤔.Version: 1.1.30
✓ Lacking informationVery unclear on which drones it supports. Unable to connect despite trying every combination I’ve read on he internet. Very hard to update firmware on DJI drones..Version: 1.1.31
✓ Doesn’t launch 🤦🏻♂️Simply doesn’t work, won’t launch 🤷🏻♂️.Version: 1.1.30
✓ Upgrade headacheOverall the app is great. My main problem is Justin the difficulty in upgrading the firmware. There has got to be a more intuitive and simple way.Version: 1.1.27
✓ Poor iOS compatibilitySlow app updates resulted in application crash down in new iOS 9. I can never open it and run the app properly in my iPhone 6 (iOS 9.0). Rubbish..Version: 1.1.25
✓ HmmmWon’t connect to my DJI mavic air. It’s turned on and in connect mode. Pointless really.Version: 1.1.31
✓ . App does not work.This app does not work on iPhone 7 or iPhone 8, I have tried it on both. It crashes on open. I have contacted support, via email and phone. They have not been helpful. And the forums also show that many others are having the same issue. This is very frustrating. It’s like they don’t care to fix the issue or like they just can’t and don’t know how to fix the problem..Version: 1.1.30
✓ EmbarrassingFor DJI this is shocking. Completely unusable. Text is white on white backgrounds, and some instructions are in Chinese..Version: 1.1.31
✓ This app is terrible, fix it DJI.This app keeps shutting off on it own. When downloading it and logging in it closes itself, I found I have to turn off iPhone and turn back on. Once you connect it to your Ronin. It closes it again and keeps closing when I click the app. Had to turn off the iPhone and turn back on. Now randomly when I’m in the app it just closes and I have to turn off my iPhone and turn back on. I have a iPhone XS. Fix this issue DJI. You already have a 1 star average rating for this app. Your other app for the Ronin-S, Ronin-SC and Ronin 2 work flawless. I own the Ronin-S as well. There should be no reason why you can add the Ronin M to the other app..Version: 1.1.30
✓ Doesn’t connect with BluetoothWouldn’t even give it one star. Doesn’t connect through Bluetooth.Version: 1.1.30
✓ Does not work with iPhone 6S PlusUsed to work intermittently then randomly wouldn’t open. Rebooted, updated the app, updated OS and still won’t open. Useless app, please sort out DJI..Version: 1.1.30
✓ Crashes immediatelyUsing this on an iPhone X and also tried on an iPhone 6s, and on both devices the App crashes immediately on startup. It can’t be used. This is making my Ronin MX almost useless because I can’t make the necessary stiffness adjustments to make make the gimbal stable. A huge problem. Please fix this!.Version: 1.1.30
✓ Terrible app!I have written to tech services in the past and never got a response in regards to the app needing to be fixed with the floating bar. THEY NEVER FIXED IT!! Batteries are crap! Bought 3 new Ronin M batteries and was a waste of money because they won’t even show any information, lit dots, to inform me as to their status. I have a charger that was included with the stabilizer kit to charge the batteries but it seems as though DJI is milking everyone for more and more batteries. Been to the forum and there is never a remedy for this battery issue. Especially never from DJI. Also, the APP still has the floating UI BAR issue without response after I emailed them about this issue. FIX THE ISSUE!! We pay enough for these products, help the professionals out there who are using it!!!!.Version: 1.1.29
✓ Does not work at allUsing iPhone 12. Won’t let me log in even though password and everything is fine. Wanted to downgrade my Mavic pro Enterprise to get intelligent flight modes working. If I had I choice I would never buy anything DJI since it’s such a hassle to get ANY of their ANYTHING working. Nothing but a headache..Version: 1.1.31
✓ InconsistentPlease make this app work more consistently something is always going wrong with it. Makes me not want to buy anything else dji. Nothing like filming a wedding and having to just cross your fingers the app isn't buggy that day. Or maybe it's the ronin that's buggy either way I spent good money on your ronin and shouldn't have to worry about getting the thing to operate properly..Version: 1.1.29
✓ Pretty terribleThe app looks like it was designed 10 years ago. Hardly ever works. Click on calibrate.. nothing happens. It's honestly like they spent 5 minutes building the app and just pushed it out. Easily the most frustrating part of anything I have ever used made by DJI. UPDATE THIS PLEASE!!.Version: 1.1.29
✓ Terrible appTerrible app. Crashes all the time, rendering your Ronin unuseable!.Version: 1.1.30
✓ Doesn’t workDoesn’t work.Version: 1.1.30
✓ Doesn't support iOS 8 !Make sure you still have an iOS device not yet upgraded to iOS 8 This doesn't work on my iPhone 6+.Version: 1.1.20
✓ Doesn’t even open.This app is absolutely worthless along with my ronin that I can’t even connect to. Every time I try to open the app it crashes. Thanks DJI!.Version: 1.1.30
✓ Can Someone give a crap please?I can’t even use this app anymore. Everytime I login into it from my phone it crashes. I have to delete the app and try download it for it to even open again. Please someone take the time to update this app. There are plenty of people who still use Ronin-M’s!!!!!!!!!!!!!!! This app is garbage. The fact that I have to take my laptop out just to recalibrate it is annoying. There is no “on-the-go” anything anymore. Thanks DJI..Version: 1.1.30
✓ The menu that disappearsDon’t you just LOVE IT when a fing expensive piece of hardware is backed up by an inferior app that has a menu system UX Menu which slowly moves up and disappears off the phone. DJI. Sort out the fing bugs!.Version: 1.1.29
✓ IOS 9 crashesDon't update to iOS 9, not supported! DJI please fix asap please.Version: 1.1.25
✓ Crashes with iOS 9Crashes on startup with iOS 9. Please update asap!!!.Version: 1.1.25
✓ App is crashingThe app is not working and I am not able to use this on a shooting campaign.. honestly unacceptable...Version: 1.1.30
🙂 DJI Assistant Positive Reviews
DJI Assistant works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact DJI Assistant.
⛔ DJI Assistant Problems
