3.2
3.27103 star

Total 34 Negative Reviews

I Love NY Official Travel App App Complaints & User Negative Comments 2024

I Love NY Official Travel App app received 34 complaints, negative comments and reviews by users. Have you ever had a bad experience using I Love NY Official Travel App? Can you share your negative thoughts about i love ny official travel app?

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I Love NY Official Travel App for Negative User Reviews

PoorCan’t sort ny region - event listings are sparse - I liked the feature at the rest area where I can select vineyards by region and email list to myself but never received Seems more like an ad app but poor search engine - Someone needs to do a hard look with a gov a group of this app - NY should do better.Version: 6.1.22

New .?Like New York’s government it doesn’t work. It will not open..Version: 4.0.6

App crashI’ve used the app before and I loved it. But it’s crashing every time I open a page..Version: 6.0

Horrible SiteCan’t order a paper tourism guide. I use a flip phone so no way of downloading anything so this site discriminates and dosnt want everyone visiting..Version: 6.1.10

Most difficult app I have usedThought it great from the first impression but the app did not work at all. Also every link was useless..hoping to book a holiday but got so frustrated looked elsewhere.....Version: 2.0.5

NYS: ticks, taxes, and traffic lights.I deleted it based upon the tracking feature and the hollowness of the locations..Version: 6.1.22

Major sites missingI am 10miles away from Waktins Glen State Park yet it does not even appear in the app. Trying to understand why some info is included and others not. If it is a State Park it should be in there....Version: 3.1.5

Great idea, poor implementationKeep on improving.Version: 4.1.3

Needs workI downloaded this app once again hoping it would now work, guess I was wrong. Went to find events in my area and when I went to look through the events, it wouldn't let me change events. When tapped on a new event, the previous one I just looked at, kept coming up. They really messed this app when they changed it from the original one. Hope they can get it right,.Version: 2.0.8

Like it but wish there was some more thingsSo love this app but wish u could heart the thing u love and just stamp places u have been to. Or give a chance to rate them out of 5 stars..Version: 3.1.5

Needs improvementI wish this app had an option to check off the places you’ve been to and to make a notes about your visit..Version: 5.0.3

Absolutely HorribleWhat a disappointment. I was so excited to find this app only to discover it is a disgrace. The content is hollow - basically a table of contents for regions - with no content. What is the use of listing a small description of a region with no links to any details about the region (I.e. restaurants, hotels, history, etc.). It’s like a book with a table of contents and no story. And, I don’t believe the site’s functionality even works either. I did a search for Things To Do and 4 results showed up. I clicked a specific category, did a new search and the same 4 results appeared. Sorry, that is broken. Simply horrible. What a shame too, because it does not take a brain surgeon to simply populate the site with content from the 50+ brochures you could get from a Rest Area along the Thruway. Oh, and by the way, now that I am trying to post this comment, I am going through Hell trying to find a “nickname” that isn’t taken so it will process. Ridiculous!!!!.Version: 6.1.10

Crash and burnThis app constantly crashes. Despite bug fixes it never seems to improve..Version: 6.1.22

Won’t openI would like to give this a good rating but I can’t even open the app! I have an iPad mini 3 (it’s about 3 years old) and everything else seems to work very well. When I tap the app it brings up a white page that says I ❤️ NY and then brings me back to my home page. I really hope this can be fixed..Version: 4.0.6

Almost thereWhen you tap a region and then click explore it always goes to the Long Island region?.Version: 4.1.5

Interesting, but buggy!Love what it brings to the table. BIG issues are that it will ALWAYS track your location. ALWAYS. Even when not using the app. That's a NoNo. Then you try to disallow the app from using location it crashes your settings. I deleted the app. Hopefully they'll fix that then I'll install it again..Version: 2.0.1

Needs to be improved!I click on some locations such as a farm and it has the location in the middle of the ocean..Version: 5.0.8

Missing featuresWhat happened to the fall foliage section? It used to be front and center, especially in the fall. Now, I don’t see it anywhere..Version: 6.1.17

Could be MUCH betterThe same static NY promotion. This app could be great if it included more info. How about NY Thruway gas brand and current price; what services, restaurants, etc. are available at each rest area, etc. Big PR with little of value..Version: 4.1.5

Empire StateExpect better from the greatest city in the world.Version: 6.1.15

On I-86 but the app doesn’t believe meSo, here we are on I-86 in Allegany County. I want to look up something in Angelica, NY. But the app tells me I’m either offline or out of state. I know I’m in NY (or is it really just a state of mind?) and I’ve got a full LTE signal. Check cellular data: on. Check location: on. Turn phone off, turn phone on. Still won’t work. This app is as useless as it was when I first left a review 3 years ago. It worked for a time, but maybe that was a fluke..Version: 4.0.5

Location services can not be turned offThe app has an issue & when user tries to turn off Location Services in Settings it crashes & will not allow access to turn it off..Version: 2.0.3

App CrashesThe app crashes when clicking on a region..Version: 6.1.10

Constantly CrashesWhen we trying to explore regions, the app shows a heart indicating that it’s loading, and then immediately crashes..Version: 6.1.22

Clean UI Design, UX needs some workThe design is clean and easy to use. However, it is hard for me to find something in NY that I would explore because the location settings default to current location and the search radius is too broad. If I go to change the location, it still defaults to current which is somewhere else in NY. It would be nice if there were a settings section where I could set the location and a search for a smaller radius than 25mi, especially for places like Brooklyn or Manhattan. There is just way too much to filter through and with the location defaulting to my location elsewhere in New York, it makes it impossible to get a suggestion that is relevant to my location and preferences. You can live in NY your whole life and never know everything it has to offer. A lot of locals would love to explore more, but this app would need to be more customizable in it's search options. Maybe an option to search by date for festivals too? (is there one already?) Anyway, great app, but I think the user needs more control to get to a suggestion that they would actually explore..Version: 2.0.7

Good idea, poor attemptHad this app for a few years hoping someone might really get it running to its full potential. Just updated the app on my iPad two days ago but, when I tap on an attraction then try to go back to the previous screen, there is no way to do that. Despite the claims on the App Store page where it says “works with this iPad.” On my phone (an iPhone) there is a little “back” arrow in the top left corner. On the iPad...nothing. So I have to close and reopen the app every time I want to go back or search a different attraction. Also, it needs some help with locations. I tried to search the Catskills and it only let me search within NYC. If you’re going to have celebrities such as Bobby D promoting your product, at least save yourself and him the embarrassment and be sure that it’s up to snuff..Version: 4.1.3

Unable to select RegionsThe app is simple enough - however even after enabling location services, selecting on a Region brings up a heart icon, and the app closes/shuts down. Is this an open source app?.Version: 6.1.10

Where is the fall foliage report?No fall foliage report.Version: 3.1.5

Updates neededThere doesn’t seem to be anything with dates in 2019 on here - is the information not updated?.Version: 5.0.6

Terrible 👎👎If I try to find state parks but I get hotels. If I ask the concierge for outdoor fun I get amusement parks but no state parks. Worst app ever..Version: 3.1.5

There are not many things in this world as bad as this app.I don’t think I’ve ever encountered an app as dysfunctional as this one. A search of Cooperstown New York attractions brings up a batting cage, but not the Fenimore Art Museum the Baseball Hall of Fame or the Farmer’s Museum… Is that not amazing? Ditto hotels. Absent are the top ten hotels in the area in a lodging search. This app is so bad I’m not wasting anymore time even writing about it. One star is the default least rating permissible but I would give it no stars if I could..Version: 5.0.5

ILoveNY appNeeds to be updated more often or on a regular basis, many places like restaurants have closed, changed and are still listed as places to go / visit. Overall I think it just need to be updated..Version: 5.0.6

Great idea poor executionAs others who wrote reviews, I have had this app for a while now and the idea of finding things to do by location or date is awesome, but... the first versions had switched links ( click on events and you went to food, for instance). Now if you select an item to view off of the main menu, you have to close the app, shut it down and reload it to get back to the main menu. There’s NO back button. Was this written by high school students?.Version: 4.1.5

Missing a key travel itemThe app does not list the Thruway travel plazas and what is at them. That information is only found on the Thruway website..Version: 3.1.5


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