NYDocSubmit Negative Reviews

NYDocSubmit App Complaints & User Negative Comments 2024

NYDocSubmit app received 12 complaints, negative comments and reviews by users. Have you ever had a bad experience using NYDocSubmit? Can you share your negative thoughts about nydocsubmit?

NYDocSubmit for Negative User Reviews

✓ Needs workShould have the ability to add saved documents from the device instead of having to take pictures of everything. In this day and age a lot of documents are digital and there is no printer available all the time to take printouts etc!.ATMVersion: 1.7.0

✓ Doesn’t allow file/photo upload thats already takenI was really looking forward to using this and it working. Now I find out it’s only for taking photos and won’t let me upload the document pictures I already took. Like everything else in New York State is ended up not being useful, not working, and leaving me unable to submit my documents. Another let down. I can’t take a picture of a digital document and have no way to print them or get paper copies. Let’s face it, my body is probably shutting down and I’ll probably be dead before I get any help from New York State..Randy Sullivan SeckVersion: 1.5.1

✓ Getting thereI’ve used this app for several forms. It could use some improvement. On an iPad, the keyboard will block the next button. When submitting more than one photo, it remembers some of your info but not all. I shouldn’t have to type in the same info over and over again when it remembers other info. Also, it can’t accept pics from our camera roll so we have to take new pics of docs we may have already used with other forms. We also can’t see the pics we’ve submitted. They’re kept in the app but we can’t review and re-use them even in the app..LipwakVersion: 1.4.0

✓ Not enough upload optionsA lot of my documentation is stored on my phone. It would be nice to have an option to upload the document directly from my phone and/or computer instead of having to take a picture of the document....MashiekieVersion: 1.6.1

✓ Old TechnologyExtremely inconvenient. Most of todays files and paperwork is more conveniently digital. I have court papers that have been docusigned and my case worker sent me attachments that were scanned in and I could fill out on my computer. Many people in need of social services today are people that cannot leave their homes, stand in lines, are even younger with mental health issues and more technologically skilled. Why do we have to get stuck in the camera part? Why isn’t there an upload ability so we can upload digital files as in every other area of processing possible? Thank You for asking..AAAAVVVVIIIIIVersion: 1.7.0

✓ Document submitShould be able to upload a file from phone nobody gives paper paystubs anymore and not everybody can print. Be nice to upload multiple docs at once..KimberlygillVersion: 1.6.1

✓ BadThis app don’t help if you have to print all of your check stubs first then have to take a photo. Most checks stubs are digital now so we have a perfectly clean copy in my photos but I can’t chose a photo from my photo album. I had to physically print each check stub and retake a photo just to submit it to this app. It makes it horrible difficult and the photos are 10x harder to see..BAM 607Version: 1.6.1

✓ Needs More Work Done on App!It’s ok but it can be better on the pick options part and it needs more categories to choose from instead of “I’m not sure option” like a Snap, Heap, TA & Medical! Plus a writing a Statement option to send… then I would give more stars & write another review! Cheers PS. I Do Like the APP!!! & I do Recommend to people who can’t take time off to drop important documents!."7SinZ"Version: 1.6.1

✓ This app is dumb!How is it, in the modern age of technology, the creators of this app only thought to allow you ONLY to be able to photograph a document? You can’t upload a document, directly from your photo album, or files on your smartphone, which would make it much easier to utilize the system! Since I can’t upload my documents/photos, now, I have to go find a library, or place to print out documents from my phone, ust to have to now, travel once again to deliver those documents, which wouldn’t help my situation if I was broke. Because, it’s now costing money in unnecessary travel, and printing fees! POINT IS… WHY CANT PEOPLE UPLOAD DOCUMENTS DIRECTLY? LIKE EVERY MODERN WEBSITE?.The critic (lol)Version: 1.6.0

✓ IssuesThe I m not a robot sent the same photo stacked and the number pad did not add the - till I connected on a Wi-Fi they did get fixed Thank you for the legal stating upon use not upon download upon download should be criminal and I could not find the privacy police so I am restricting it.LugvvkdixkssnzVersion: 1.6.0

✓ App for uploading requested docsI love how there is now an app to upload requested documents to local DSS offices, I just wish clients were able to screenshot from their phones and upload that way as well. Many people have their paystubs, lease, copies of fuel bills, etc…. On their phones and because they are unable to screenshot, it takes the convenience away from them bc they have to figure out where to go to print the documents first before capturing them to upload to local offices. Glad government offices are trying to get with the times though 👌.Je RaVersion: 1.4.2

✓ UploadingIt would be extremely helpful if it was a possibility to upload images from a gallery instead of only being able to capture images..Smalltown mommaVersion: 1.4.1

NYDocSubmit works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact NYDocSubmit.