- 78.9LEGITIMACY SCORE
- 82.4SAFETY SCORE
- 4+CONTENT RATING
- FreePRICE
Newton Mail - Email App App Complaints & User Negative Comments 2024
Newton Mail - Email App app received 91 complaints, negative comments and reviews by users. Have you ever had a bad experience using Newton Mail - Email App? Can you share your negative thoughts about newton mail - email app?
Please wait! Newton Mail - Email App Facebook comments loading...
Newton Mail - Email App for Negative User Reviews
✓ UnstableWhen it works it’s great. I really appreciate being able to snooze e-mails to the desktop so I can read them on a larger screen. Unfortunately it crashes regularly on iOS. Zenbox is unusable for me and I’ve had to disable it so ordinary e-mail works. It also still has my main bugbear about most e-mail apps - sorting e-mails newest first. Why would you want to read the latest e-mail first when you haven’t read the previous one?.Version: 10.0.59
✓ Good at first, then buggy nagwareThe paid for features are good, even though available elsewhere for free. Overall it’s a better UI and complete package than most others even without the premium features. But there’s a minor but annoying bug where it sometimes fails to load an email on first try - you just see the header and blank body. Then if you go back out to the list, then try again, 9/10 times it succeeds. But after a while if you’re not paying (& it’s a subscription model so you’re paying forever not a one off) after a while it turns into very annoying nagware - not only prompting you to upgrade if tapping to use a premium feature but constantly anytime you do anything. It seems like every other second..Version: 10.0.59
✓ Failed to refund meThe app is ok but decided not to renew subscription soon after them taking payment in June and despite several promises to refund the payment they took they still, 2 months later, have not done so. They are now not responding to my emails. Makes me feel the business behind this is pretty sketchy frankly. I mean one doesn’t have an account where one can control billing either at newtonhq. Not a great look!?.Version: 10.0.61
✓ Beware Badly behaved trialI tried Newton, always happy to check out alternatives, but found it didn’t give me anything that my existing mail app doesn’t have, so I cancelled the subscription and removed the app. It wasn’t until after the very short trial period that I noticed disappearing mail. The problem was that the Newton ‘supercharger’ had created a rule somewhere that dumped newsletters into a Newton folder. Now the app is no longer there but hat rule still is. So I reinstalled the app intending to turn off the supercharging, only to be told the trial was over and there was no access to the supercharger, unless I pay £48 to subscribe. So I’m stuck with mail disappearing into a folder I don’t want..Version: 10.0.55
✓ Updated versionJust tried new version released a day ago. Bug, bug, bug. Adding a signature crashes the app. Unread email badge won’t update for long while and when it does finally it is inaccurate. Won’t let you select your default browser in IOS 14. I use Firefox and that is not an option which means they are not looking at the default browser. Dark mode nice but who cares if app doesn’t work right. Why is email so hard to get right. Apple doesn’t do well and Microsoft doesn’t do well. Seems if someone could do well they could have everyone using their app. My license expires at end of Oct. Will not buy again. I am disappointed to see an app that has so much potential go to waste. A shame..Version: 10.0.51
✓ Mis sold packages.Warning. This is a con. The company have cheated people out of their accounts in the past, forcing them to not receive emails. This meant people had to pay or walk away. All this with no prior notice. I stood my ground and thought why not stick. I've asked other businesses to join their free account. It was never made clear to me that the free account does not sync emails. Therefore the free account doesn't even do email. This is now a subscription only, no freebies service. I was massively mis-sold and am financially wounded. Well done team. You are the worst app I've ever had. Wow!.Version: 9.8.55
✓ Great concept/IdeaI was super excited to see newton re launch as I think the smart inbox is brilliant but what I see as basics for a paid email subscription are missing. The search is horrendous, ( I constantly have to revert back to a free email app to find emails) having no template option seems very primitive & I never see updates or upgrades to the functions. When I write for help the team are good at responding but never have an issue or solution. It’s a shame as I think this could be amazing with some work.Version: 10.0.32
✓ Lots of promiseFantastic clean email app with lots of Promise that does deliver BUT ....Issue for me is at the COST there are alternatives that have the majority of features included for a fraction of the price. (Or free) I’m also not impressed with having to create a newton account in order to use. I do like their privacy policy but I cant justify the current price. Good luck with the app decs. It’s a great app but beyond my tolerance for yearly sub..Version: 9.8.333
✓ Over priced and waste of timeJust stay away from this money grab. There are plenty of alternatives that are 100 times better!..Version: 10.0.47
✓ Love it but very slow on any deviceI really want to use Newton every day, but it’s crippled by slow speed. I’ve tried it on my wife’s MacBook, my iPhone, my Win10 machine, and my Note 10 and it is universally slow. If you don’t care about this then it is amazing. But for me, it’s mostly unusable.Version: 10.0.58
✓ What happened to this app?This app used to be amazing.. it’s gone seriously downhill in the last couple of months. It glitches out CONSTANTLY, doesn’t respond to key presses, kicks you out and shuts down for no reason. And I don’t mean just some of the time.. it’s literally ALL off the time. And that’s not only on my iPhone, it’s the app on my Mac as well. For £50 a year you really shouldn’t be having windows 98 style problems like this..Version: 10.0.55
✓ Save your moneyTried this app for the 14 day trial and found it great. Signed up, paid my money and from there it went downhill. I keep getting coloured bars in my inbox. Contacted customer service, they suggested logging out and back in. (That response took a couple of days) That worked for a few hours and the issue came back. Have been trying to reach someone for the past few days with ZERO RESPONSE. Save your money. This app is a SCAM..Version: 10.0.62
✓ Good but missing featuresI don't have a problem paying for quality apps. However, with such a heft price I expect to have features which are commonly available on free clients. The main critical missing feature is a focused inbox or VIP feature. Other clients like outlook and Apple mail have the ability to only notify you when important emails come in. Newton can not. It is either all or nothing for each account which is annoying. The second feature which would be nice would be to start emails with "Hi 'name'". With these 2 features I would be happy with my purchase, but without a focused inbox or VIP feature I kind of have buyers remorse. PS I have asked Newton when these features will be available and this was the response: "As of now, these features are not available. We'll consider providing it in the future." So I guess it's no even on their roadmap..Version: 9.1.28
✓ Poor first impressionWhen adding a new account, it says “not accepting new signups” and goes to a page to create a new Newton account. This is pretty annoying itself, but even when i try to do that and pick a user name, it repeatedly says “session expired”! Deleted..Version: 9.8.421
✓ Shutting down again!!The problem is some people are not made for business go work for those who know how to manage you guys. I expect the full refund as you guys just renewed my account 2 weeks ago!.Version: 10.0.45
✓ No way after the latest updateConstant notifications telling me I have to upgrade to make it work without interruption.... $81 a year??? No chance. Goodbye to what was a great app..Version: 10.0.58
✓ PaymentNot paying for any app.Version: 9.8.210
✓ Won’t properly load mail; freezes iOS devices; support can’t solve the issueThe app worked well for a week - long enough to subscribe - but since it’s behind on my inbox (compared to gmail or other apps). It freezes my phone often when sending, requiring me to wait 1-2 minutes until the email sends it a hard reboot of my phone. Newton support was no help in solving the issues. I can’t get a refund. A complete waste of money..Version: 10.0.14
✓ It’s a Trial appTrial app...Version: 10.0.14
✓ Something's gone wrong hereThe mix of features, usability and design elegance of this app is fantastic. Having tried the vast majority of alternatives out there, I've found nothing that matches it for what I require in an email app. For me, the best bits it does (in a way that no other email app I've tried) are: It does email tracking well, letting you know letting emails have been read without the need for read receipts. It does integrations the right way, letting you send emails to todoist, evernote, trello etc complete with due dates and tags. However. Reliability is a major issue. And recently it has been shockingly bad. Emails that have been deleted or archived or moved to junk show up again in the app on another platform. It crashes (the PC app is the worst culprit). I find myself being logged out of email accounts (imap) and having to log back in again. The search function misses emails. Until the stability of the app improves, I'm sadly on the hunt for another email app. I may even have to start using the stock Apple email app as at least that's bullet proof. Or go back to using Spark, which also does integrations well and has almost all of the same functionality I need (it's just missing the all-important read receipts) but is infinitely more stable..Version: 10.0.61
✓ First “new” feature since the acquisitionFinally a dark mode. Hopefully we’re going to finally get updates like email templates that have been “in development” for over a year. I’m about a few weeks away from giving up on Newton again as the new company isn’t doing it any favours..Version: 10.0.51
✓ NO LOYALTY - USE EDISONOk, first I left a kind review then based off your website comments you forced long time users to pay £50 a year to use your service and didn’t offer any discount to current users ?? You then tried to fob people off with a half price discount whilst the rest of us paid full whack ?? Absolutely disgusting and I can see why your business model failed. The lack of loyalty to the users is disheartening. This actually angered me and I am looking forward to receiving a refund from your service. Anyone looking for a slightly better quality app use Edison. It’s actually free and has better features..Version: 9.8.421
✓ Do not use this app, defective and zero supportCloud magic is not providing any support for this product. I even had to go to Linked In and ask one of the owners to reply because they will not reply to email voicemail etc. major issues including sending the same email every hour again and again. Can you imagine how that customer feels about my business when Newton does this? Emails disappear, can no longer be searched, even attachments cannot be found. When I try to cancel Newton, not only will they not let me, they keep renewing it and I don’t even want to renew it so I have to go to the bank andBlock them but that is $80 later. Do not give this company a penny, They are not legitimate. I have a right to service when the product has major faults and I have a right to cancel the service. They will not allow me to do either and they do not deserve to be on the App Store..Version: 10.0.61
✓ Never any updateSince the day this app was re released. We have had 1 update. Service is rude when I reached out to them. Hint. iOS 13 is here. Try to keep up..Version: 10.0.32
✓ Subscription onlyCan’t even use for free!!.Version: 10.0.47
✓ Too many information collectedWhat rules the world today’s? Fuel or data?... Data! This application does this pretty well..Version: 10.0.14
✓ It's a jokeWhat were you thinking CloudMagic Inc? It is a good app but not $50/year good. Do you really think people are willing to pay for something other apps provide for free? I don't think so. Deleted and moved on to Spark (which seems to be a better app anyway)!.Version: 8.6.51
✓ Do not give them access to $$$$! Zero customer service options and unwanted chargesI have used Newton mail for years now. At the time my most recent subscription was to be renewed, I did not want to renew it as I am trying to save money. This app says it has a link to manage your account when you click on it, it goes to a page that no longer exist. I’ve spent hours trying to find a link to permanently cancel my account because every day I am getting emails saying that Newton is attempting to charge me to renew my subscription. I have sent at least 10 emails in the recent weeks, telling them to stop charging me that I no longer wanted to renew my subscription and to provide me someway to delete my account information to remove my credit card information, everything I could do, and asked for this to stop in for me not to continue using Newton for now until I can get finances in order because this is a very expensive app. I have been charged today, and it looks like they are attempting to charge me again in a few days and i have no way to stop them because they are ignoring my emails and not providing any way for me to manage my account. My next option is going to be personally legal action if they do not acted on immediately..Version: 10.0.66
✓ A tart with no loyalty to long-standing customers.Goodbye Newton Mail, you've been a great partner to have for the past few years, but now I can no longer see a future in our relationship. There's no way I can compete with your ex, or your new crush, but remember; I loved you right from the beginning, just the way you were - before you became a cheap, high-class hooker, who charged for your services. I feel dirty for paying the $$$ needed to keep you..Version: 10.0.14
✓ Close but no cogarI want to love Newton, it ticks all the boxes, rings all the bells. It’s a wonderful email client. But... The last update killed my desktop app, keeping it stuck in an unusable dark mode. And while Newton support extended my trial several times with the promise the fix was coming, several months on, no fix and the trial has well expired. 50 clams a year is a lot of cash for an email client, especially when the likes of Spark is free, but for Newton I’d pay it. But I can’t because it’s unusable and the support, while seemingly with the best of, and right intentions, are missing in action. If things pick up I’ll hop on the wagon, Newton’s great, brilliant even, but as it stands, paying for something that is not (well) supported is not my idea of a good spend..Version: 10.0.53
✓ Great design, but dicey privacy and customer supportThis is my favorite email app that I've used, probably next to the late Mailbox (RIP). Unfortunately, once I dug into their privacy policy and how they store your mail on their servers, I became uncomfortable with continuing to use it. I also moved over to using Proton Mail and unfortunately Newton doesn't support their IMAP bridge setup (presumably because Newton needs to route all the mail through THEIR servers). When I requested a refund of the app, their support team was unhelpful and callous. I eventually was able to get a refund by calling Apple directly. Again, great design. Really delightful stuff. Just wish the business side of things was better run..Version: 10.0.14
✓ NO Customer ServiceNon existent customer service, this is a great email app, but the iCloud email constantly crashes and the emails stop arriving, gmail works fine. Have attempted to contact them and had no response over a two month period, very disappointing 😡.Version: 10.0.61
✓ $50 for this?Outright refusing to work on my iPhone after a restore, not showing my gmail account, and when I go to add it, saying it is already added. Will be requesting a refund..Version: 10.0.47
✓ Not Built for iOS 11 :(Newton is phenomenal, but I’m disappointed that it doesn’t yet take advantage of iOS 11. There’s no drag and drop for attachments, and in fact the attachment file picker is worse in iOS 11 than it was in iOS 10, because when you tap it, you have to immediately tap a “Browse” icon to get through to the Files interface. Sync also leaves something to be desired. I consistently archive emails on Mac only to see them still lingering in my inbox on iOS, or vice versa. I love Newton, but if you pay this much for an app, you expect it to take full advantage of the new iOS. I would much rather Newton tune the basic experience than continue adding bells and whistles..Version: 9.8.83
✓ Lousy Support on iOS 13Unless you type perfectly, Newton is incredibly cumbersome to use on iOS 13 with an external keyboard. I am using the Apple iPad Keyboard Folio and Newton refuses to recognize ANY of the arrow keys to move the cursor and also doesn’t recognize the Option or Command keys when paired with the Delete key. Want to delete by word (OPT+Delete)? Can’t want to delete the line (CMD+Delete)? Can’t do that either. Want to copy, cut, and move a line to a lower place in an email? Get ready to have to only interface on the screen because Newton won’t allow you to use the arrows to move the cursor or highlight text. I reached out to Newton about this problem back when iOS 13 was in beta. I was told they knew about it and that it would be fixed in the next update. Well, iOS 13 is out, they did an update a week ago (first one in six moths), and the problem hasn’t been fixed. I was a paid supporter and avid evangelist of Newton both before and after it’s temporary demise. I cannot in good conscience recommend it right now. I am sadly starting to wonder if this is an omen of how this app is going to be supported (or not) in the future despite it being priced as a premium software/service. Please Newton, pull it together and be what everyone is hoping you can be. If this gets addressed, I will GLADLY update this review..Version: 10.0.32
✓ They make you PAY and uses your data for ads and sell them to 3rd parties !!!I signed up for the free trial with the intention to purchase it after 14 days. App works fine , quite happy with it. Then I read the PRIVACY POLICY , to summarise it , they make you PAY and uses your data for ads and sell them to 3rd parties !!! READ THE FINE PRINT BEFORE BUYING !!!.Version: 10.0.14
✓ Misleading description, subscription based not mentioned AT ALLThis looked good until I logged in and was forced to make a Newton account. Only after making the account I realised this is a paid subscription service with 14 day trial. Very misleading and totally unacceptable. Deleting immediately 👎🏽.Version: 10.0.53
✓ Read the 'Most Critical' Reviews!My title is vitally important to other potential customers! I'm SO pleased I did… After downloading the app, I began the 'Getting Started' intro / registration phase but smelled a rat with it requiring me to share all manner of information before actually seeing it in action. Going further required me to allow the app to access my email accounts. I hesitated; didn't feel comfortable; and thought I'd investigate more deeply… And only after reading the 'Most Critical' reviews (of which there are many), have I discovered the app is a brief trial before being charged whopping fees to continue to use it – and all after having divulged sensitive information to persons I do not know and have no prior reason to trust. What a disgraceful, underhand tactic. I urge everyone to read the genuine reviews (which need to be selectively searched for) at the lower end of the scale, where I expect this will also be buried away out of sight….Version: 10.0.53
✓ Sadly, it’s a failI’ll echo the chorus of other users, I tried really hard to use this mail app. There is a lot to like; it’s beautiful, has well-integrated cross-platform support, has many well thought out designs… Read receipts for example, like many usability features, are implemented in a simple and refined way. Newton would be perfect if it actually worked. But it doesn’t. Newton fails at the most basic and critical functions of a mail client: loading, displaying, and finding emails. Sometimes mail just doesn’t load for unclear reasons. Sometimes when it does, the message is displayed in a garbled, unreadable mess. Search is unreliable to the point that it can’t be trusted. These problems with fundamental usability make Newton nothing less than a liability. Support doesn’t exist. There are no apparent efforts to correct problems. At this point I can’t imagine why anyone would use this app at all, much less pay for it. I misguidedly contributed my $50 to the Newton fantasy. Don’t make the same mistake I did..Version: 10.0.63
✓ Not accepting new sign upTried to use the app but cant even logon, it says not accepting new sign up, this app should be deleted from AppStore.. what a time waster.Version: 9.8.421
✓ Extremely bad. Used to be good once in a whileYou get errors and bugs that do not allow you to login in to your own account. Despite various efforts to fix it. Still unfixed. Lost all my money for 9 months of subscription. Do not recommend.Version: 10.0.62
✓ Was goodI really enjoyed the app when I first found it, but its gone downhill. I haven't paid the subscription for the extra features and I am not going to. I understand that people need to make money but $70 a year is a bit much, especially when there are a lot of bugs(like my emails recently only open to what I had sent and not the actual reply). You can't really do anything without being interrupted by the subscription pop-up, gets really annoying. Emails also have been taking a very long time to appear and some messages don't show up for a day. Like I said, I did enjoy the app at first but too many features have been locked away and performance has taken a big hit..Version: 9.8.55
✓ Great fast search and consolidationUsed cloud magic search before and loved it. Mail app is good but miss finding files and contacts across all my varied accounts, google, apple, outlook..Version: 1.0.18
✓ Not as expectedRequires you to login. Shouldn’t have to create an account to access your email accounts. Going back to outlook because they know how to make apps properly.Version: 9.8.210
✓ DisappointingAs part of quite a large company we have all found the app to be VERY buggy. All of us have experienced the app closing AND our devices rebooting !!!! almost every time you try to open any sort of attachment. Badge count almost never shows correctly, sent messages although sent just "disappear" after sending and show nowhere in the app. Also no landscape view making it often useless in an office environment. Unfortunately too many problems ( all reported to developers some time back) but nothing seems to be done to address these. Moving onto something more professional and reliable..Version: 5.2.12
✓ Bad Business Model - $50 a year to check my email?!The revival of Newton will be short lived. $50 a year to check my email?! speaks for itself. I give this company less than a year, to crash and burn - AGAIN!.Version: 10.0.14
✓ Such a conWow, how a lovely app is let down so badly by poor charging policy. Installed and impressed how polished the app is. Truly a good one. But App Store mentions no in app payment and app shows no costs although it refers to a 14 day trial. I had to go to website to pay $50. For only a year. For the record, it might be worth it and might even pay. But very underhand tactics by Newton or Apple. Shame the app has such a bad start with me..Version: 10.0.53
✓ Pretty, but dangerous failures and missing crucial abilitiesAfter about a week, it began crashing frequently (30+ times a day) on my phone and computer. Sent mails sometimes appear to have sent, but aren't in sent folders or outbox or drafts and recipients never receive them. Search is quite poor and seems to only pull from relatively recent mail. The font size can't be adjusted on the computer, so if your vision isn't perfect it can be hard to read. It's slick and clean and has a great workflow that helps me get thru emails fast, but the lack of stability, the silent send failures, the poor search, and lack of accessibility make me really regret paying for this software and taking the time to switch to it..Version: 10.0.14
✓ No Sync Without Subscription!?Are you kidding me? You surely can't be that money hungry that you can't even offer basic features to users unable to afford the ridiculous subscription fees. Why not keep those users around instead of shoving then away to alternate apps? Update: And you're shutting down? Karma at it's finest..Version: 9.8.421
✓ Updating = DeletingThe move from CloudMagic to Newton is certainly not worth the cost, there are still so many good email clients out there that don't charge a dime.. CloudMagic was rated in the top 5 by many online reviews, no doubt this will quickly change. At least it's got a good chance of scoring high in the following areas: - most expensive email client - major updates with no notice - unrelated name changes - unrelated logo designs - apps to avoid My 2 cents, which I'm keeping.Version: 9.0.33
✓ UPDATES! UPDATES! UPDATES!I must be the biggest sucker on the planet. This app was a lifesaver for me when first brought to market. When it went to a subscription model, I was happy to pay. I don’t mind subscriptions because they ensure the product will be updated and maintained, and it was. Then it was shut down by Cloud Magic which was awful since I had really grown to depend on it. Thereafter, it was unexpectedly revived. I was thrilled and I happily paid my $50. And the app was almost immediately orphaned. No updates - no support. After a year of doing nothing but collecting subscription fees, in come new owners. Again, I shell out $50 on the promise of liberal updates. What did we get? Bug fixes - then, once again, silence from the developer. I feel like Charlie Brown trying to kick the football. Ok, rant over. I’m going back to the Gmail app until we see some real updates..Version: 10.0.47
✓ Used to be greatI wan excited when newton returned to App Store. However, since then there has been 1 tiny update, which didn’t even address the bugs I’ve been reporting for months. Their customer service seems to have really dropped significantly since they returned and I don’t get the sense they’re interested in continued development of the app. This is a shame because this app has some great features that I don’t mind paying for, like send later, read receipts, and tidy inbox. I’m looking for ways to justify renewing the subscription but I’m coming up short. If anyone running newton is reading this, I’d love to hear from you. I’d easily give this 5 stars if I saw more effort and attention being paid to the app. I hope the relaunch wasn’t a money grab by a new owner..Version: 10.0.32
✓ Buggy, subscribed but no premium functions, help forum down?Tearing my hair out. I renewed last week, but I’m still getting the annoying “pls renew” boxes every time I do something, and of course no premium functions. I have even tried deleting and reinstalling, and subscribing again, but I get a message saying that I am already subscribed. So maybe I could get my $70 back, please?.Version: 10.0.61
✓ Used to be good...Newton is still a very simplified design email. Everything was shaped to be fast, light and very intuitive. As premium users, I was disappointed to see Newton shut down its service last year. Was closed to be unable to find an alternative one. Yesterday I was so surprised to see my favorite email was back into service (since Feb 2019 - a bit late, I know). Not hesitant even for a second to re-download and re-subscribe. However, the new privacy policy is very vague. Under Essential’s umbrela, it seems to me Newton is collecting every info of users to build a full profile of users. Too many general “words of guarantee” at points that need to specify. So upset and decided to let the app RIP. Essential - you already did a good job to restore one of the most excellent mobile email tool ever created. But you also failed it again due to your re-shaped privacy policy. Ppl can’t pay to get a non-priviledge service..Version: 10.0.32
✓ Not ready for useThis tool is great in theory, but it doesn’t support dictation, it crashes on my iPhone and archived emails cannot be searched or found. For $100 per year, this is unacceptable..Version: 10.0.32
✓ Awesome buuuut…I’ve been paying for newton for the past 2~ years, and have really valued its ability to present an uncluttered inbox, free of newsletters and promotions. however within the last 6 months or so, i’ve missed a lot of emails as it just stops syncing for days with my gmail account. before i was onto its tricks, i actually missed a shift at my job, the email for which having fallen through the cracks. i emailed support a couple of times and never heard back. now, ios 17 has made it literally unusable. it fully crashes when i try and open it on ipad or on my iphone. really hope they tend to these issues ASAP as i have had a hard time finding an app that sorts my inbox as well!.Version: 10.0.63
✓ Wont workOpens to expired session. Impossible even to try it....Version: 9.8.421
✓ NewtonVery disappointed in this release. I have tried a lot of email apps and always came back to CloudMagic. I might have stuck with Newton but the cost is ridiculous. Totally regret upgrading..Version: 9.0.33
✓ Nice app but missing key featuresUpdate 5: syncing problem and no longer shows me emails. This app is going downhill fast. You get one star from me until things see improved. There are better free options out there and will be going that route and getting a refund for providing a usable service Update 4: Can we get iOS 13 support and dark mode please Update 3: still my go to app very simple but yet elegant solution for email. Not seeing touch ID support even though it is listed as one of the new features Update: app is improving however lack of alias support keeps this at 4 stars. Overall a good app and has very consistent push capabilities. However, not being able to change email aliases is a standard feature you have promised to deliver in the past. Several updates later and we still don't have that basic functionality. Not being able to swipe through emails is another annoyance. We shouldn't have to go back to the inbox after deleting each mail. This app might serve the causal email user fine but for a business user it needs retooling. Team contacts is a nice addition although it's way overpriced IMO. I feel you should be working more on your core app before trying to to monetize on it..Version: 10.0.32
✓ Not free at all! No mention though.I would be happy to pay if I knew the price first but not to mention in the app store that this is actually just a 14 days trial is astonishing and should not be allowed. Rather sneaky!.Version: 10.0.53
✓ Great app that's just got consistently worseOriginally it was a great app. Now this pushing of a ridiculous subscription services for email has just got me irritated to the point of writing a review when I would never normally do so. I'm now not even getting push notifications. Seriously? What's the point of an email client if you hide even the most basic features behind this frankly insulting pay wall. Sorry guys, really dropped your game with this. I'm switching to something else after using this for quite a while. Anything else..Version: 9.3.50
✓ Gone, then back, then barely activeThis is a really well designed app, but for the subscription you pay you receive barely any action in terms of updates or improvements. Since iOS 13 was released, Newton is very buggy. Typing doesn’t work properly, the audio-to-text feature is broken, and the app crashes in the middle of writing emails..Version: 10.0.32
✓ Email client no longer working properlyEver since their integration of zen box, this email client no longer functions properly. I tried sending an email to give them a heads up and opportunity to fix the problem, but have had no reply. I have been a client for a few years, up until now, loved the service, but this new bug of not getting my emails, especially considering the heavy price tag of $50 USD per year, is a deal breaker. I highly recommend NOT to subscribe..Version: 10.0.61
✓ COMPANY IS SHUTTING DOWNRemove the app from the App Store !!!.Version: 9.8.421
✓ I want to like itI want to like it because there are some very handy features, especially on mobile devices. I don't like how it wants to force users to use it in certain ways, especially when I've been using email for some 25 years. I would also suggest that they offer monthly pricing at a somewhat higher rate in order to give people a chance to really work with it. A two-week trial is not enough time to put this through its paces. A small monthly subscription fee could give one a bit more time to see how things play out in one's workflow. Small iPad bug, maybe Newton, or maybe the mail server: Newton claims I have a new/unread message, but I don't..Version: 10.0.14
✓ Email read receipts is harmful spywareThis is the same “feature” Superhuman was dinged for earlier in 2019. It should not be a thing, and I will not use any app that includes it..Version: 10.0.32
✓ Love hate relationship :/Newton seems to go through good/bad phases. Currently it’s great! Syncs well, search is quick and app is snappy. Really want: PREVIEW ATTACHMENT feature. I’d like to be able to preview the attachment before sending especially on iOS as a lot of the time iOS doesn’t let you preview the files when attaching through the share extension..Version: 9.8.307
✓ A foolish security riskThis will not work unless you sign up for an account with Newton. Having anyone needlessly know your account information is a foolish security risk, no matter what the company promises..Version: 10.0.47
✓ Best application for email but doesn’t workI’ve tried like others many application for email and this one is by far the best, very easy to use, simple and has everything I was looking for. But The SMTP email that I’m using for work doesn’t work, the outgoing emails keep being stuck in outbox. It works fine with all other email clients like Apple mail or Airmail, and I’ve sent number of emails to newton mail with no solution given to fix it. It’s been more then 6 months with this issue and so I’m leaving sadly..Version: 10.0.61
✓ Not working in Ipad AirI couldn’t even try because after give the email permission it doesn’t appear the email inbox. Now I have to see how to cancel those permissions again. A completely waste of time..Version: 10.0.53
✓ Waste of time and moneyAfter being a paid user for 2 years, it's useless. Don't bother with it. They don't care about function or customers. I had to stop using it 8 months before my subscription runs out. Shame on you Newtown..Version: 10.0.61
✓ Could be a game changer...but not yetBeautiful, simple, and, clean interface on Windows and the app. This is the first email client that actually felt different from the others in both look and feel on Windows that I like. But right now is too simple. On Windows can't create suborders in the client. Updating of email moves is way way to long a wait to see the folders actually updated so working with you're email in the client just gets time consuming. But they do have quick support response to tell you everything it can't do. 😁 For the money is not worth it...ye. I do wish it wasn't true. If they could just bring some simple features that virtually all email clients have had for years them I think they will do really well..Version: 9.8.83
✓ Good but not worth the moneySince it came back the updates have been few and far between (still no support for dark mode) It is a nice app and for a one-of charge would b 4/5 stars, it is though simply not worth almost £50 a year..Version: 10.0.32
✓ Vanishing emailsUpdate: 2 very annoying things with this app: 1: if you are writing an email and leave the app ( to get a link or contact name etc) - there won't be any trace of it when you return - the emails vanish completely - needs an auto save draft function or similar. I lost a very lengthy and detailed email recently - not good. 2: I have started to have emails appear to send but then there is no trace of them in my sent folder - again, vanishing emails. NB: I am using the app with a work-based Microsoft Exchange account. Don't know if it is glitches with Exchange only but I am deleting the app, can't afford to not know for certain that important emails are going to vanish forever. Have been using this for about a month and it is a solid app for combining a few different accounts. For me, it's all about the UI, and I really like what they have done with this app. My only gripe is that sometimes an email comes through with tiny text and this app doesn't allow for a quick zoom (or any that I can see) and then I have to open the email in a different app just so I can read it. If this could be fixed, I would give it 5 stars but it is very annoying as it stands..Version: 7.0.46
✓ Support requests go unansweredI’ve been a long time Newton user and I’m sad to say goodbye. 3 report requests have been unanswered. Fantastic software when it works, such a shame..Version: 10.0.55
✓ Welcome backI was pleased to read newton was back. After you guys shut down last year I was forced back to Mail. It wasn’t a good as Newton and I’m glad to switch back! Hope you guys carry on providing this awesome app for us !.Version: 10.0.11
✓ BuggyTerrible. Bugs e-mail not loading, Not appearing in the inbox. Missed important one for 3 days bc of it. Only after I did a search with the email address that it appeared. Stay away from this app, the developers don’t seem to care for it anymore..Version: 10.0.63
✓ Need Dark Mode support!!Please darkmode.Version: 10.0.32
✓ Just lost a long email draftI’ve been with Newton since it was CloudMagic. I probably first used it in 2016? I love Newton. I’m also glad it’s under new ownership. They seem promising. However, Newton in its current state is incredibly buggy. It crashes on macOS on a regular basis. It crashes on iPadOS on a consistent basis. It’s usually just an annoyance, but today it cost me over 20 minutes of time lost that I’d spent writing a draft that disappeared completely when the app crashed. There’s no excuse for any app in 2020 to not be keeping backups on-device as a draft is being written. It’s simply bad. Anyway, here we are. I hope things begin turning around with Newton, but stability is the number one most important foundational component of any app, especially when it comes to business needs, and Newton currently doesn’t have it..Version: 10.0.47
✓ Covert trialwareConveniently concealed fact you discover after installing the app is that you are about to start “free trial” of whatever awesomeness they offered. No thanks. Take care..Version: 10.0.32
✓ 5 months use, so buggy, but I wish!Newton is the cleanest and visually smartest email app I’ve found (and I’ve tried them all over the year). But the bugs would be inexcusable in almost any other app. The number of times Search has not been able to find past emails. The number of times an email could not be read (just flickering on the screen or failing to load) because of images. The number of times attachments would not open. The very disturbing lack of sync between desktop and phone clients at times. Even emails that never showed in the inbox or spam (or zenbox when I tried that), but appeared unread when I searched them at a later point. I pressed on because I had paid $50 and because the app really is beautiful. But I find myself relying on Spark just to be confident I am seeing my customers emails. Sadly leaving Newton behind..Version: 10.0.62
✓ Good, but not greatThe app works really well most of the time, but still hasn’t address bugs related to dictation or swipe typing. It also crashes at random times..Version: 10.0.32
✓ Company dead?No updates on almost a year. Subscription doesn’t even work. Support seems to be non-existent. Why not just take the app down at this point?.Version: 10.0.61
✓ GuttedSo gutted that this seems to have died… again! They’ve not responded to any of my emails (about bugs and issues) in weeks/months and the only communication I’ve had is the reminder that my subs are about to renew. Went to their control panel to manage it and it says I don’t have one. I’ve now cancelled my credit card so they can’t charge me. Visit their community forum and you’ll see I’m not alone. I loved Newton, when it worked. Genuinely gutted it’s been driven into the ground again. Spark, I’m sorry to have abandoned you, will you take me back? 🙏 Could be 5-star with love. Currently a 1-star due to negligence. About fair that it gets a 3-star rating..Version: 10.0.61
✓ Customer support is horrendousI got the premium version through setapp but the mobile app doesn't recognise that neither does the mac app confirm I have the full subscription. Reached out to the CS team via Twitter but they took 3 days to respond and 2 days later the issue is still not resolved. I don't know how the mobile app works but the mac app does work pretty okay. Can't really comment on it. The only reason I'm leaving this review is so that people can be wary of these issues before they commit their money of this app..Version: 10.0.61
✓ Huge fail on set upKeep trying to add several accounts and each time I add one it doesn’t show up in the email accounts tab nor in the inbox, when I try to add it again it says it’s already been added. This makes it impossible to set up, plus can’t set font size, font is so small you need a magnifying glass, that’s as far as I got before I deleted it. Shame I was one of the original users before they folded and I was excited to give them another try unfortunately now there are so many bugs it’s completely unusable. Apparently they haven’t updated the app in over 6 months this is a bad sign what’s going to happen when iOS 15 comes out, you can’t charge a premium for something that’s not updated regularly..Version: 10.0.58
✓ Issues with privacyVery disappointed to find out about a privacy policy update of a few minutes ago - basically there’s no privacy in newton anymore.Version: 10.0.14
✓ Don’t waste your time or moneyThis product has so many issues and over the past 2 years myself and other people I know have emailed to try and sort the problems out they have no intention of doing so and rather waste your time or not reply at all. Even cancelling the service was a headache you can not get a response you cancel using the app and can’t log back in and they still take your money out ..Version: 10.0.61
✓ $80/year for an iOS email client - you're kidding me right!?Newton makes a few cosmetic improvements, adds a few features and charges the earth for it (or is it the moon?). It's utterly ridiculous to pay $80/year for an app like this. I'll be looking elsewhere (Update: I now use Airmail 3 for OS X and iOS - its brilliant and less than a third the cost of a single year of Newton, but as a one off payment). CloudMagic was an excellent app the team should be congratulated for and I could wholeheartedly recommend it to anyone. It was simple, and something I would have happily paid $5-10/per year..Version: 9.0.33
✓ Start introducing unnecessary and incremental features and fix what’s broken with the basic appI have been a paid user of Newton for nearly 5 years. I so much like the interface better, at least until this last update. I have justified paying the subscription fee for quite a while but I think I’m about to quit Newton what’s my current subscription ends. Tech-support is dreadful. The latest version has many unnecessary gnu features and the text editor is much more clunky and cumbersome as compared to the past. Newton is not even working properly on this iPad as it has stopped updating my email. I really wish I had not updated to the latest version. The last version was stable with some predictable bugs that cloud Magic has long neglected..Version: 10.0.60
✓ Problems every year with renewalI’ve been using this app for many years since they started, but customer service has gone from great when the guy that created it was involved, to non-existent to when he sold it. Each year when my app renews and I paid, I keep getting warning that my app is limited as subscription has expired. I log into their control panel and it shows that I’ve paid successfully, money has been taken from my account successfully, but still I get this warning. I’ve emailed support many times about it and provided proof of payment. No response to any of my emails. I’m hoping that me posting here will finally get a response and they’ll resolve this issue—until next year as this seems to happen each year..Version: 10.0.63
🙂 Newton Mail - Email App Positive Reviews
Newton Mail - Email App works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Newton Mail - Email App.
⛔ Newton Mail - Email App Problems
