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PreFlight Airport Parking App User Positive Comments 2024
PreFlight Airport Parking app received 33 positive comments and reviews by users. Can you share your positive thoughts about preflight airport parking?
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PreFlight Airport Parking for Positive User Reviews
✓ Start timeApp won’t let me reserve parking AGAIN! Seems to rarely work.Version: 2.1.1
✓ The best serviceI have been using PreFlight for many years and there service has always been excellent. I have never had any concerns or problems. It has made this portion of my travels a nice one..Version: 2.0.0
✓ ExcellentAlways very professional and excellent service. Thank you Pre-Flight for making my holidays easier!.Version: 2.2.6
✓ It’s getting thereThe app is great. Has my reservation and pretty easy to use. I tried to make a reservation today for today and got an error that I need to pick a future date. Went on the web and made the same reservation without issue..Version: 2.0.0
✓ Helpful app, two suggestions (PHX)I’ve been a Parker at PreFlight since 2007 and love the garage. Two suggestions to make this app even more helpful: allow a photo or text space in the reservation for the parking spot reminder to take us paperless folks even further, and consider numbering the parking spots in the garage for reference so we aren’t wandering about. I generally try to park in the same area but sometimes it isn’t possible and I’ve had to do a little searching to refresh my memory..Version: 2.1.1
✓ Easy and professionalThe staff and drivers are always very helpful. You can get a live person on the phone to help you navigate apps or reservations online, redeem points, or other help. Love the parking ease and the people!.Version: 2.3.3
✓ Good shuttles, inconvenient Parking deckI’ve used the parking garage 5 times at Ohare. The shuttles both ways are clean and on time. However the parking garage use is less convenient. I always park on the top deck and have to scan my way onto each deck while going up and coming down. Doesn’t make sense since the top deck is the cheapest option..Version: 2.2.5
✓ Two stars until the app is fixed.The App used to be great for making reservations and checking into and out of the lots. After having to update some credit card info it no longer shows existing reservations and often shows a message about a server error..Version: 2.1.1
✓ Force CloseWhile making a reservation, it automatically closes me out. I’ve used the app many times before, but now it’s not working properly. Mainly when I’m about to pay for the reservation..Version: 2.1.1
✓ Need more infoFirst time use of preflight. I got the app and I had to call the number to ask about how the coupon works. The app should tell you that amount per day is different then the coupon which means that you did not make a reservation. It would have saved me time instead of reading everything and then having to call. Hoping for a great experience when I use preflight..Version: 2.0.0
✓ BookingIt is not iPad friendly. I had to use my phone to make a reservation. Also I can’t change my credit card to be the primary choice..Version: 2.2.4
✓ ConfusionSince the update, previous reservations remain in the app and you can’t delete them. There needs to be a way to have previous reservations removed after they are completed.Version: 2.0.0
✓ Great parking lotAt first I was unsure about parking in an unfamiliar lot especially near the airport. But since the first trial I have used this lot over and over. They are very friendly and kind, I will keep using this lot and you should try it as well..Version: 2.2.6
✓ Functional appEasy to navigate and secure. Never had an issue using the mobile pass entry and exit. I’ve modified reservations without any issues..Version: 2.2.91
✓ Good ServiceGood shuttle frequency. Close enough to the airport. Best price offered. Hope they won’t be unreasonable like other parking companies once the have their desired popularity..Version: 2.2.6
✓ Reservation lookup failsMany time the app has trouble will pulling up current reservation to check out of the lot..Version: 2.2.8
✓ Dates used to be simple.Bad design. Not intuitive in selecting dates. Took five times before you select an end date and time. Old app was much better and easier to use..Version: 2.0.0
✓ Great App & Great ServicePreflight Parking is very close to the airport, the bus to airport is always waiting by my car when I park (guard at gate tells you where open spots are and then radios bus driver). Upon return I never have to wait more then a few minutes for bus and during late night hours they send a bus as soon as you call. The drivers are very courteous and the lot is guarded. The prices are very reasonable and there is an indoor lot option for a little more $. The APP is super easy to use too. ~Very satisfied Customer Philadephia airport.Version: 2.1.1
✓ Great ExperienceI called to speak to the customer service person because I was having trouble using my Internet explorer browser versus Google Chrome. The customer service person was very helpful and directed me to use the pre flight app which proved to be a great experience and I look forward to using your parking facility going forward thanks again.Version: 2.2.6
✓ Best parking!We love parking here when we travel. The staff is always so helpful and the parking is phenomenal. Our last trip my battery died alert sitting in the cold for 2 weeks and the staff quickly jump started my car so we were off and headed home fast!! Again we love this place!.Version: 2.2.8
✓ Easy-to-use app and convenient parkingEverything worked as it was supposed to. I like the option of saving it to Apple Wallet..Version: 2.2.8
✓ Best Ride to the Airport!I have used PreFlight several times now at different times of the day and have never been dissatisfied! They are very friendly and helpful! They are always right there before I get my suitcase out of the car, so quick and easy. I’ll never park at the airport again!!.Version: 2.2.6
✓ We are unable to find the print buttonThis is the most difficult and unusual app that I have experienced in my travels. There is no print button and with trying to apply my earned rewards you are telling me I don’t have enough when it clearly shows I have 102 earned rewards and I only want to use 66 points. Please revise your app and make it more user friendly and show more options. This is truly the worst I have experienced. I need to print the barcode but where........Version: 2.0.0
✓ Easiest way to park at the airportPre-flight is the best! Close to the airport without the hassle. Reliable shuttle from your car right to the door of your airline. And the prices are great!!.Version: 2.2.91
✓ Huge improvementThis is a great improvement but needs one thing. The ability to put the Parker card into the Apple wallet. That would make this app complete. Otherwise great improvement. Update, there needs to be contact information within the app for late night/ early morning pickups. This was in the previous release but not in this current version..Version: 2.0.0
✓ Only works 50% of the timeThis app is great when it works. It has been very inconsistent lately. I use the lot weekly and it is very irritating when you can’t make a simple reservation and payment with the App. This week it took my Apple Pay but never made a reservation..... so now I have to go figure out that with them instead of getting in my car and going home.Version: 2.1.1
✓ Preflight ParkingSuper easy to use application. Folks are friendly. It’s affordable and we come back to them every time we travel..Version: 2.2.6
✓ Late night arrival at Boston LoganMy husband and I arrived at Boston Logan airport after midnight on Saturday, January 27. We were so very happy to see a PreFlight van outside the Delta terminal! The driver was extremely helpful with loading all our bags into the van … skis, boot bag, suitcases, etc! At the parking lot he put our luggage directly into our Subaru! Thank you Preflight!!.Version: 2.3.3
✓ App User FriendlyI've always used PreFlight as my parking destination when I travel. I haven't had any issues, and the entire staff is great. Download the app!.Version: 2.2.91
✓ Worry Free TravelAlways the best way to travel!! No sooner than you pull in they are at your car taking all you luggage onto shuttle! Drop you off rite in front of your airline! When returning no sooner you walk out the door they are there to take you directly back to your vehicle! Would us no other!! They are the BEST! Thanks Again Colin’s Mom.Version: 2.1.1
✓ Reasonable parking feesI park in the outdoor lot, Safe parking environment, easy pick up and drop off shuttles, easy to use ap for reservations. I like it a lot and would recommend to anyone..Version: 2.2.6
✓ Great Customer ServiceThank you! Service offered is great, drivers are always kind, courteous, the app is super friendly to use and the best the points Works! The more you use Preflight services the more we saved! Thank you 😃.Version: 2.1.1
✓ Great priceVery good airport option, they pick you up right at your parked car, minutes to your terminal, easy shuttle drive back to your car. The price is very reasonable..Version: 2.2.8
😕 PreFlight Airport Parking Negative Reviews
