West-Way Taxi App Support

What is West-Way Taxi? Description of West-Way Taxi 2698 chars

West-Way Taxi provides fast, courteous 24 hour taxi service throughout Ottawa, Ontario Canada, including Nepean, Kanata, Barrhaven and all surrounding regions. We are the exclusive taxi company at the Ottawa Macdonald Cartier International Airport. We offer accessible vans with trained drivers, and regular vans for larger groups or parcels. We are pleased to offer our valued clients the very latest in smartphone booking technology with our free West-Way app.

Key Features of the West-Way Taxi application include:
•Book a reservation in as few as 3 clicks
•Get a fare estimate by entering both pickup and destination addresses
•Receive a confirmation number for your reservation immediately on booking
•Receive notifications including vehicle number once your reservation has been dispatched
•Monitor the progress of your vehicle on a map
•Create a list of favorite addresses and assign a custom name for each
•Specify the number of passengers, vehicle type and preferred payment method
•Review all reservations you have made over the past 30 days
•Provide feedback related to the application and/or service you received
•Call West-Way Taxi’s call centre with the push of a button

To begin using the West-Way Taxi application today:
•Download the free app
•Create an account (Email, Name, Phone # and Password)
•Validate your account (via the confirmation email you receive)
•Login to the app (Email & Password)
•Enter your pickup address
•Enter your destination address (this allows us to provide an estimated fare amount)
•Book your trip (reservations can be immediate or for a future time/date)

On booking a reservation, you will immediately receive a confirmation number, along with an update when your vehicle has been assigned. From here you can monitor the progress of your vehicle as it moves towards your pickup location.

The West-Way Taxi application retains a history of your previous reservations (up to 30 days) for expense management and to quickly rebook the same trip with the push of a button. You may also create a list of favourite locations (Home, Work, etc.) to speed the booking process.
You can also customize your orders by selecting the number of passengers, preferred vehicle type, and preferred method of payment. These preferences can be saved to your account profile for future bookings.

At West-Way Taxi, your comfort and safety are our top priorities! Let us know how we can serve you better by providing feedback via our application or by calling 613-727-0101

We look forward to adding many exciting new features to the West-Way Taxi application in the months ahead, and are always interested in what you have to say!

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- Update Bug Fixes.