What is MDLIVE? Description of MDLIVE 4065 chars

Have an MDLIVE virtual doctor visit with board-certified physicians from the comfort and convenience of your own home or from wherever you are, whenever you want – nights, after hours, weekends, and holidays.

MDLIVE also offers behavioral health appointments with licensed therapists and board-certified psychiatrists as well as dermatology services.

You can schedule an appointment at a time and day that's convenient for you or have an on-demand visit in around 15 minutes.

All MDLIVE doctors are board-certified and state-licensed, with an average of 15+ years of experience. MDLIVE has two National Committee for Quality Assurance certifications and is accredited by the American Telemedicine Association. MDLIVE doctors are also friendly, caring, compassionate, and experts in conducting virtual medical consultations. And best of all, 9 out of 10 people would recommend us to their friends and family members in need of a doctor's visit.

Great reasons to use MDLIVE virtual doctors:
1. You're not feeling up to leaving home
2. You want to avoid the high cost of Urgent Care or the ER
3. Your doctor isn't available
4. It's after hours, the weekend or a holiday
5. You need a short-term refill on a prescription
6. It's hard to get to the doctor's office
7. You don't want to take time off work or be away from home

MDLIVE doctors treat more than 80 non-emergency medical conditions like these:
• Allergies
• Back Pain
• Bronchitis
• Common Cold
• Constipation
• Cough
• COVID-19 Assessment
• Diarrhea
• Ear Infections
• Flu
• Headache
• Nausea
• Pink Eye
• Rashes
• Respiratory Problems
• Sinus Infections
• Sore Throat
• Strep Throat
• Urinary Tract Infections (Females 18+)
• …and more

We also offer treatment and support for a wide variety of behavioral health issues:
• Addictions
• Anxiety
• Bipolar Disorder
• Depression
• Grief and Loss
• LGBTQ+ Support
• Life Changes
• Men's Issues
• Panic Disorders
• Parenting Issues
• Postpartum Depression
• Relationship Issues
• Stress Management
• Trauma and PTSD
• Women's Issues
• And more

MDLIVE provides the ability for Virtual Primary Care patients to connect with FDA-cleared medical devices and securely share their data with their MDLIVE Care Team and Primary Care Provider. Although the data is not actively monitored, it is carefully reviewed during subsequent follow-up visits. At these visits, healthcare providers utilize their clinical judgment to effectively manage the patient's condition and treatment plan in accordance with established clinical guidelines. It is important to note that MDLIVE does not support individual usage without the consent and support of a healthcare provider. Therefore, users must always consult with their healthcare provider before making any changes to their care plan, ensuring that their treatment aligns with the appropriate clinical guidance.

We treat thousands of people a day with many different conditions, but you should not use MDLIVE if you are experiencing a medical emergency. In addition, we don't treat sexually transmitted diseases, urinary tract infections in males, or urinary tract infections in females under 18 years of age. MDLIVE also cannot treat children under 3 with a fever and children under 12 with ear pain.

Copyright © 2023 MDLIVE, Inc. All Rights Reserved.

MDLIVE may not be available in certain states and is subject to state regulations. MDLIVE does not replace the primary care physician, is not an insurance product, and may not be able to substitute for traditional in-person care in every case or for every condition.
MDLIVE does not guarantee patients will receive a prescription, does not prescribe DEA controlled substances and may not prescribe non-therapeutic drugs and certain other drugs which may be harmful because of their potential for abuse.
MDLIVE and the MDLIVE logo are registered trademarks of MDLIVE, Inc. and may not be used without written permission. For complete terms of use, visit www.mdlive.com/terms-of-use

MDLIVE App User Reviews
MDLIVE Pros
MDLIVE Cons
Is MDLIVE legit?
Should I download MDLIVE?
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Product details of MDLIVE

MDLIVE App User Reviews

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MDLIVE Pros

✓ Wow!! Efficiency at your fingertips!!I figured MDLIVE would be amazing if it was as easy as it seemed on paper, but I had my reservations as to whether or not that would be the case. I got a UTI over the weekend and it hit fast and hard and of course my primary physician doesn’t work on the weekend... I figured this would be the perfect time to try MDLIVE. I submitted for a phone appointment and within minutes I was talking with a doctor! She was very thorough with her questions and explained everything clearly. I get frequent UTIs and knew that’s what I had and also know the questions and procedures and medicine my doctor usually prescribes me. This doctor asked the same questions and suggested the exact medicines I usually take. So here I am 15 minutes after I submitted for a phone appointment, doctor visit over, prescriptions sent to my pharmacy, AND finishing a lengthy review. How’s that for efficiency?? Thank you MDLIVE for saving me from my pain and infection and for making this process free of any additional headache or pains. (Haha see what I did there?)..LittlelorindaVersion: 4.3.0

✓ Better than expected!Since my insurance company partnered with MDLive, I thought it was just going to be quacks on video. I am so happy I was wrong!!! I have had very helpful and started many long term relationships with doctors and therapists in the last 3 months. My mother-in-law and I have both found new psychiatrists, psychologists, routine care (refills, yearly blood work, etc) specialists, and even great urgent health care needs met. Each doctor in your app is specifically licensed in your state which is great to know. I feel we are being well cared for with the addition of these doctors to our “normal” in-person visits..Sassy3ddawnVersion: 6.1.0

✓ MDLIVE Positive Reviews

MDLIVE Cons

✗ Don’t trust them!I signed up with my insurance i used them 2 times and I was not charged as the insurance covers the entire bill for MDlive. I signed my husband up with the same insurance he used it twice and was charge $75 each time. I used it a third time and was charged $75. I called to talk to a billing agent. Guess what? There is no billing agent to talk to. I took screen shots of all the charges talked to my insurance they did not understand why I was being charged either. All I was told by MDlive customer service was they would put a complaint in and if it is deemed necessary someone from billing would contact me. I was never contacted. It is a scam. Also, I called because I was feeling very sick, the Dr. said I didn’t have a fever so they weren’t going to do anything. 3 days later I was still sick and had a fever I called back and the Dr. I spoke to was mad that I called back because I developed a fever and was getting worse. I will never use this service again. It is a total scam..HtebazilewVersion: 5.7.1

✗ Good care. Some app confusionMy web browser said I was checked in and wait would be over 3 hours. It provided test for my camera, microphone, and speakers. Was expecting a phone call when provider was ready based on messages received. Looked at browser again 20 minutes later to see if the time would countdown to help me keep track, and last line said to be sure to log in to app. Downloaded app, logged in and before I could pushed anything a phone call came through telling me I had 3 minutes to log in because my appointment was accepted. Then both the app and browser were trying to access my camera and microphone, and showing my video. Both kept saying provider has arrived, but I had no audio or video of the provider. App said to enable notifications and wait and to stop checking in. I finally closed the browser and app and then had to log in to app again. After that login I started talking to a doctor almost instantly. He gave me three scripts to help with my ear and sinus infections. Glad I didn’t have to wait three hours, but still not sure what I needed to do differently, as I think I followed all prompts and directions directly. Great service though. Got scripts waiting at pharmacy without having to leave my bed..WXYZ0201070911Version: 5.9.1

✗ MDLIVE Negative Reviews

Is MDLIVE legit?

✅ Yes. MDLIVE is 100% legit to us. This conclusion was arrived at by running over 86,898 MDLIVE user reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, AppSupports Legitimacy Score for MDLIVE is 86.1/100.

Is MDLIVE safe?

✅ Yes. MDLIVE is quiet safe to use. This is based on our NLP analysis of over 86,898 user reviews sourced from the IOS appstore and the appstore cumulative rating of 4.7/5. AppSupports Safety Score for MDLIVE is 90.1/100.