4.8
4.8 star

Total 9 Positive Reviews

Wood Magazine App User Positive Comments 2024

Wood Magazine app received 9 positive comments and reviews by users. Can you share your positive thoughts about wood magazine?

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Wood Magazine for Positive User Reviews

Magazine is great - the reader app, not so muchReading a mag online should be a pleasurable experience. After all, one can scroll, zoom on details, easily flip around to any desired content - well, that’s what one would “like” to do - but not so smooth with this reader. I suppose I’m spoiled with the current PDF readers and how smooth and seamless they work - Wood Magazine is great and the writers are top notch - wish this app was up to par..Version: 3.1.0

Can’t get new app to restore purchasesI have had a Wood magazine subscription but finally started a digital subscription. It worked fine on the old app but the new app won’t let me restore old purchases or recognize my email or password. It’s very frustrating!.Version: 2.0.0

Email support, to get inAfter weeks of not getting anywhere, and just about to delete the app and cancel my subscription, I’m in! If you are having the same problems as just about all of us, do give their support email a try. I’ve received several emails from them, and now I have all my magazines back! They will work with you to fix the problems. I knocked one star off, as it should not take this much effort..Version: 2.0.0

Terrible App and Customer ServiceSave your money. I subscribed over a week ago and nothing shows up under my subscriptions. I tried purchasing an older magazine separately and I can’t read that one either. When I try to download or restore purchases the app throws error messages. Wood Magazines’s poor excuse for customer service refuses to help resolve the issue. I get generic responses saying it’s not their problem. What a complete waste of time and money. UPDATE: Zinio’s customer service resolved my issue after I posted this review, and I’ve change the rating from 1 to 3 stars to reflect that. To others having problems I would recommend contacting them through the email address they leave in response to reviews, not the support email address in the app. I still have trouble rating any higher than 3 due to the initial problems and the pass-the-buck responses I received, especially since if I hadn’t taken the time to leave a negative review the issue wouldn’t have been resolved..Version: 2.0.4

AlecWe can’t do it everything cool love it.Version: 1.12

DismayedThe app works on my phone but won’t let me sign in on my iPad. I kinda like to read it on my iPad cause it’s bigger. Was working fine before but keeps stating I’m not a subscriber on the iPad while my Apple Pay subscription is good until September. What gives?.Version: 3.1.0

App no longer worksCannot access my subscription in the new app. I have paid for a year but have no access..Version: 2.0.0

Won’t restore Library after updateUPDATE: after leaving my review, I was contacted by the developer in 2 days. They were more than helpful in getting my account working. The new app looks and works great. 1 Star to 5 Stars After being an iTunes subscriber for a few years, I go to download the latest issue and discover the app has been updated. However, I have lost all access to previously downloaded issues and can neither restore them nor download new issues. I have followed all of the instructions given, but I have no access now. It would be nice to get a refund for the past issues I’ve lost and the subscription I just renewed and can no longer use.....Version: 2.0.0

ITUNES SUBSCRIBERS DON’T INSTALL NEW VERSIONAs an ITunes subscriber for multiple years, I am unable to restore my library. Followed the instructions as specified, ensuring log in information was correct. Still no access to my past or new issues of the magazine. Sure the new app looks pretty but as an ITunes subscriber completely unfunctional. Do developers even debug their apps anymore, this is my second run in with a digital subscription that they updated the app and it didn’t sync with the iTunes subscription. At least I received a refund for all my purchases for the entire 3 years I had their subscription, what is going to be your resolution? ADDENDUM I wanted to update my initial review. After responding back to the developers initial response and some back and forth emails with support, I am pleased to report that my library has been recovered and is working fine. Now after playing with the app and what not as well as the fairly quick response to the issues from the developer I will be changing my initial review of 1 star to 4. Granted it was frustrating the library didn’t sync as expected after installing the update, the developer did address and resolved the issue for me, just in time for my yearly renewal..Version: 2.0.0


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