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Yup — Math Tutoring App App Complaints & User Negative Comments 2024
Yup — Math Tutoring App app received 28 complaints, negative comments and reviews by users. Have you ever had a bad experience using Yup — Math Tutoring App? Can you share your negative thoughts about yup — math tutoring app?
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Yup — Math Tutoring App for Negative User Reviews
✓ Too expensiveI would say to make this less than $80 a month. Some people can not afford this much..Version: 5.5.7
✓ Very Unprofessional....I think this may be fakeI saw this app being advertised about a week ago on Facebook. Looked at there website and not much info. Googled them and not much info. I downloaded there app to see if I could get more info. They sent me a email and said to reply to talk to a director. I replied to the email 2x’s without a response. Then I got a text from the same guy that sent me the email. He didn’t even put 2 and 2 together and recognize I had already been in touch. I just wanted to get some basic info and they could not do it. They insisted I needed to talk to there director and made a appointment time. Every time I was in contact throughout the whole process they were very unprofessional....final straw was the director called me 40 min later than our appointment time. At that point I said to myself this is too fishy and I will not get dooped. So be careful everyone.....be careful is all I can say.Version: 5.15.22
✓ AnnoyedUsed to think app was great a concept. Finally got round to using it and now I have to pay $50 a month! Deleted the application now..Version: 5.0.1
✓ AnnoyingIt won't let me type my number it says I'm not on a network it won't verify my number it's rubbish don't bother.Version: 5.5.7
✓ Horrific appLet me start of by saying I NEVER write reviews but I just had to describe how bad this app is First off the interface and usability is brutal! No whiteboard for drawing problems,no voice chat, and they don't send pics. You must snap a picture and send it to them and talk with them over text which drains your time and your credit which is an absolute cash grab, just to get a simple question answered from one of there HIGHLY UNEDUCATED TUTORS. Had a tutor help me with ONE CHEMISTRY PROBLEM and it took 58 MINUTES! On top of that when I showed my professor the problem the next day he said it was incorrect. I WILL NEVER USE THIS APP AGAIN. There are tons of better options out there with far superior tutors and functionality! I WARN U DO NOT USE THIS APP!.Version: 5.5.3
✓ Not impressed!I'm very disappointed why this app does not give you free minutes in anytime :(.Version: 4.2.0
✓ More subjects?This app has great potential but consider adding more tutors in different subjects? :) Also, please add option to upload photos! Amazing tutors and design! Will change to five stars if these changes are made! :).Version: 2.0.3
✓ Paid?Does it really have to be paid.Version: 5.15.1
✓ ?It's saying my phone number is incorrect? Does it only work for US numbers?.Version: 4.0.0
✓ DO NOT download this app and purchase a plan at all cost!Please save your money because if you purchase a plan you can’t cancel on your own as the support team needs to approve of your cancellation. It’s only weekdays and certain hours..Version: 5.22.2
✓ More SubjectThey should add more subjects like science!.Version: 4.2.1
✓ Awful.What's the point in making a free app if you have to pay to use it?.Version: 5.5.3
✓ Terrible terribleYou have to pay £50 a month to use it, they won't actually creat an app that can help you...for free.Version: 5.5.5
✓ This app is a complete waste of moneyI just subscribed to yup about three months ago to help me with my college calculus class and AP chemistry. Now what they’re promising you are advance tutors that can provide you help 24/7 ,but that is not the case. There has been multiple occasions to where it’s taken up to 15 minutes just to connect with the tutor. They’re teaching methods take hours to explain simple concepts that would take normal tutors only a few minutes to explain. On other occasions the tutor has either A)not been able to help me with the problem or B) has gotten the problem entirely wrong. Not only have I chose not to resubscribe them but they just took $300 from my account without my consent. I’ve been disconnected from them multiple times and their customer service is horrible. They promise to fix the issue but never do! They never respond to my emails or complaints and I’m just about fed up. DO NOT subscribe to this company because it is a complete waste of your time and money!.Version: 5.15.22
✓ You need a membershipIt asks for a membership which is $150, false advertising when the commercial says try for free today.Version: 5.5.7
✓ Not happy at all , don't downloadI downloaded this and it gave me a trial and said it will take money after trial just finished a session and straight away takes the money even though I can prove that my free trial ends on 11th of October and it's the 4th today not happy , £50 ain't worth this pile of crap.Version: 5.5.2
✓ £79.99 PER MONTH TO HAVE THIS APPRip off, thus app is stupid because u have to pay £80 a month do not get.Version: 5.5.7
✓ Taken advantage ofMy daughter had 4 algebra two problems that she needed tutoring help with. The First tutor we had, despite my daughter having the correct answer, kept asking her to explain it - making my daughter feel as if the answer was wrong. This went on past our free trial. He went on for 15 minutes making her explain it and when she stated the answer she had 15 min earlier, he said it was correct. It was completely unnecessary to have her explain it when she knew the answer. He made it appear that she had the wrong answer during that 15 minute time period. I disconnected from that tutor. I Reconnected with another tutor to help her with one question however on the second question she disconnected from us because I believe she did not understand how to do the equation. I can hear and got the same tutor and she disconnected. This is completely unacceptable especially since were paying for it. My daughter is a visual learner and the third tutor would not write out the equation for her to understand, but kept asking her in written form to explain it. Kept saying could you please write up equation so I can understand it and she would not do so. It appears the tutors do not know how to help the students in their learning styles. I would not waste your money on this. I would get a one on one tutor face-to-face - it will save you money in the long run. Run from this app!!!.Version: 5.15.0
✓ TERRIBLEI really needed this to help me with my homework so I downloaded yup but when I tried to get help for my homework you need to pay £150 A MONTH just to help with homework this I could get help of google I recommend don't download this app waste of money in my opinion 😡😡😡.Version: 5.5.7
✓ Unfortunately...I have an iPod, not a phone. It requires a phone number... ;(.Version: 5.5.7
✓ Pricing and app unfairTutors are good, but they are very expensive and the app makes it very easy to accidentally spend money without authorisation. Would not recommend as I lost £50 for an accidental purchase of an unlimited day Pass..Version: 5.7.2
✓ Everything is glitchy and slowI am not a pessimistic person but this app is a no go for me. The app constantly crashes and is so glitchy it’s crazy. It takes so long for a simple concept to be discussed. I will be on the app for an hour and thirty minutes just for a simple algebra problem. There’s troubles with the camera on the app and often doesn’t take pictures of your work, the wait time is horrendous, and the app overall isn’t set up well. I Seriously say don’t get the app and waste your money like that. Try other alternatives..Version: 6.0.12
✓ PriceThis app wants 80$ a month for a membership. That is crazy.Version: 5.5.7
✓ I don’t have a credit card. Why r u asking for my credit card??Isn’t this a free app?.Version: 5.21.13
✓ Overpriced for quality of tutoring and technology platformMy daughter had used this app for help with Algebra 2 and Geometry at times over the last year or so. Typically she used it when she was stuck on a problem, especially late at night. She found the quality of the tutors and their helpfulness to be highly variable, with some being so unhelpful she would disconnect with the hope of finding another. The technology platform is also limiting. Other online tutoring platforms are more like an online classroom. This is more like text messaging. We were originally paying $50 per month, I believe for a certain number of minutes. This was a reasonable fee structure for the quality of tutoring and the limitations of the platform. My daughter needed some help with a math problem last night and logged on to get some help. The next thing I know I was charged $899 dollars (no, that is NOT a typo) for a six month renewal. They have changed their platform to unlimited tutoring at a minimum 3 month membership is $599 and a year is $1199. This product is simply not worth this type of investment. It is really too bad because at $50 a month it was good for what it is..Version: 5.15.18
✓ Add emailU assume this app is awesome, but make it email verification, I don't own a phone so I can not implement a phone number, and recently I've been having some trouble with math, so please do email verification..Version: 5.7.4
✓ Would give it no starsAbsolutely atrocious I had WAIT over an hour and then I didn't even get help so I'm going to delete the app, we all have our own opinions but this was a matter of bad service, don't get it I absolutely was appalled..Version: 5.5.4
✓ Not a good experience. DO NOT BUYI am a kid who had to rely on Yup for homework, so you can trust me when I say that you CANNOT rely on this app. My problems were considered too hard and out of the curriculum for tutors, and sometimes it would take OVER AN HOUR to find a tutor who would be able to solve the problem. The solution would be slow and boring, and the tutors belittle you and make you think you are a child. The tutors are rude and snappy and are quick to yell at you or use a condescending attitude. ESPECIALLY IN THIS TIME OF QUARANTINE, do not get taken advantage of. The service is long winded and you can’t back out of the deal once you realize the scam. Many of the tutors would end up giving solutions that were WRONG anyway. The app is riddled with technical difficulties. When customer service contacts you, it’s to take the side of the tutors. TRUST ME, GET A DIFFERENT TUTOR/APP!!!.Version: 5.21.33
🙂 Yup — Math Tutoring App Positive Reviews
Yup — Math Tutoring App works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Yup — Math Tutoring App.
⛔ Yup — Math Tutoring App Problems
