- 68.2LEGITIMACY SCORE
- 72.2SAFETY SCORE
- 4+CONTENT RATING
- FreePRICE
Authenticator Password Manager App Complaints & User Negative Comments 2024
Authenticator Password Manager app received 26 complaints, negative comments and reviews by users. Have you ever had a bad experience using Authenticator Password Manager? Can you share your negative thoughts about authenticator password manager?
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Authenticator Password Manager for Negative User Reviews
✓ Great App - Slow to FixGreat app, usually very well polished. But the team is very slow to push updates. Super annoying bug where authenticators don’t refresh when you open the app, so the wrong codes are displayed. Been a few months now. Otherwise good..Version: 2.1.17
✓ DO NOT USEBUYER BEWARE.. SAASPASS IS DOESNT PLAY WELL WITH APPLE PRODUCTS..Version: 2.1.15
✓ Crashing when trying to add recovery phoneLet me know when you fix on boarding. Each time I try to add a recovery phone the app crashes. Switching from Microsoft Authenticator and Google Authenticator to SASSPASS is a nonstarter if I can’t get my recovery set. Pity, because the high reviews and blog pieces about it, but if literally within the first minute I get consecutive crashes, I’m gonna have a hard time trusting an app that is so critical to my security..Version: 2.1.33
✓ Not the only auto fill authenticatorI haven’t used this much, but they claim to be the “only auto-filling app that’s also an authenticator.” But 1Password has done TOTP codes and auto-fill both since iOS supported auto-fill. Frankly, they wrote the code and shared it to make auto-fill work on iOS apps before Apple did it system-wide, and one-time authenticator codes have been supported even longer. The claim here seems disingenuous..Version: 2.1.26
✓ Cannot setup recovery!!Will never send me a text code to my cell phone! Don’t waste your time with this one..Version: 2.1.41
✓ Beware the lack of supportIf all you’re looking for is a password manager then stay clear of this one. LOUSY support.Version: 2.1.41
✓ I cannot recover my accountI lost my phone, but when I recovered my account by sending Code to my phone, the code did not come. I feel so bad. This app is untrustworthy. Please do it use it.Version: 2.1.16
✓ Broke my MacBook LoginI installed SAASPASS on my new MBP thinking it would make logins easier. It ended up being kludgy and more difficult than simply typing my password in. Uninstalling this was a NIGHTMARE and now I have to enter my password TWICE (once for Filevault, once to get into the OS) because it somehow broke the link. Absolutely NO support after sending multiple tickets..Version: 2.0.2
✓ Can't change email worthless appI have given up trying this app. I had to change my email due to different internet providers. I no longer have that email but this app doesn't give an option to delete the old email. Frustrating..Version: 2.1.32
✓ Good but not great yetAn inspired security solution, albeit a little kludgy. This is to be expected as things get ironed out. I was also under the impression that simply having my iPhone next to my Mac would automatically log me in with my fingerprint. Not sure why this feature isn’t present because it seems so logical and natural. Also not entirely sure why the Mac version isn’t in the App Store. Summing it up, the functionality is inconsistent and could easily stand improvement. There seem to be too many hoops to jump through. I expect great things to come..Version: 1.0.10
✓ Do not use!!!!Once you put your secret code you can export them or bit to another app. Also customer service take for ever to repone back and also the app in convoluted too much going on, simplicity is better ..Version: 2.1.20
✓ No longer supports multplie devices! Change to other open sourceCode behind it is dead easy and there is bunch of totp generetors out there. They locked my device behind paywall while Inwas away from my another !!!! Shame shame shame I will copy this app and release for free out of spite now!.Version: 2.1.44
✓ Excellent but..Not sure if it is just my end, but Touch ID only seems to work when switching between SAASPASS and another app, like safari and when the allotted timeout time has passed, which mine is 3 minutes. Hello SAASPASS, can you fix the code to enable touchid all the time?.Version: 2.1.26
✓ Apple WatchApple Watch app is not working it just shows SAASPASS logo.Version: 2.0.17
✓ DON'T GO THERE!Since that I tried to download this app, my MacBook Air is locked on the open screen and i just can't use it anymore. After I received message on my iPad Saying that my apple id was in danger, and after, a e-mail advertizing me to don't use my smartphone, à Samsung, because there was malwares. I also received email from Apple that was False ones. Apple couldn't do nothing to help me and the responsables of the application just don't answer my Mail... So just DON'T GO THERE!.Version: 2.1.19
✓ New update crashesThe new update crashes the app when scanning a QR code. Didn’t do that previously..Version: 2.1.43
✓ Couldn’t get to work reliably :(I could just be doing something wrong but here’s some issues I had. I really wanted this for the Proximity Feature. So that was where I ran into my issues. I had managed to get my iPhone paired with the Mac app and I only know this because my user would repeatedly log in and out. Finally it settled on logged out which I then tried to login with bluetooth. That didn’t do anything. So I tried the QR Code which had no response then finally I gave in to use the password and one-time computer login pw and that got rejected. I was starting to worry that I might get locked out of my Mac till I could remove this app the hard way but decided to test a hard reboot. That got me in surprisingly. Maybe I didn’t read the documentation thoroughly but getting past the login by holding the power button seems like a flaw. Either way I gave up as I was not having any success and just logging into the SaasPass website took longer than to type the password. I’d really like to see this work and hope it gets there but for right now it’s costing too much time in troubleshooting..Version: 1.0.6
✓ Rarely works properlyOur work made us use it. Understand why and it does do the job and work but the remote unlock and bar code scan rarely work unless I have recently rebooted so I usually have to type the code in. When they do work there’s usually a delay so you assume it’s not going to work. It’s a common thing to hear at work “stupid SAASPASS”! It’s been reinstalled by IT a few times. If you don’t reboot your computer every day it will probably annoy you too!!.Version: 2.1.27
✓ Lack of email supportI've given this review a 3 star as the email support is poor, I love the app and what the company has built but the email support is lacking, I've had this problem since Saturday and emailed twice with no reply, the app crashed and logged me out, I tried to recover but I've forgotten my security question, I can't access my PC because it's Bluetooth connected to the app so I can't access my computer at all from Saturday. I need help to gain access to my account and PC, I've written in the email that I would provide as much detail you need to verify. Please please help.Version: 2.1.27
✓ Good app, but lacks privacy policyIt seems like a good app from a legitimate company, and yet the lack of an easily interpretable privacy policy either in the app or in the website is a major minus in the security sector for individuals..Version: 2.1.17
✓ No SupportAs long nothing goes unexpected, you are fine. Don't ever expect to receive any support... EVER! Tried many times. Now, I shall uninstall and quit using it. Good luck!.Version: 2.0.1
✓ 1 starCan't use on my new phone. Can't set up recovery password plus use my email even I removed this app from my old phone..Version: 1.0.10
✓ Apple Watch app is uselessI got SAASPASS because I didn’t want to use google and I wanted to be able to use it on my watch, but to look at your codes on the watch you need to get your phone and open the app. If I have my phone I would just use that. Completely useless..Version: 2.1.41
✓ Horrible App and No customer service.I’m only using this app until I can find a more suitable replacement for Myki. This app has no customer service (never received a response to my emails) and you can’t manage anything from the phone app..Version: 2.1.41
✓ Free features now lockedI cannot access any of my previous passwords because it wants me to pay a monthly subscription. The dev maliciously locked current passwords already in the app behind a paywall. So people like me who have used this app for years got the shaft. This is pretty low. I am now forced to pay so I can use my passwords. So once I transfer my passwords out of this app, the subscription is being cancelled and I am moving to a different app. Very evil choice this guy did. Our passwords already in this app should have been grandfathered in and any NEW passwords should have been paid for. You are an evil individual. This was a lousy update..Version: 2.1.44
✓ Broken since last few updatesAfter the last few updates, this app does not even remotely work well on Mac. When I press the unlock button on my phone, the screen on my Mac simply shuts off and event when you go to enter the password and code manually, after a few seconds the screen randomly shuts off. Finally, scanning the barcode it goes green on the phone and says it’s sending the login to the Mac and screen shuts off. When you’re talking about locking someone completely out of their computer, you should be striving for perfection before you put it out there for others to download..Version: 2.0.14
🙂 Authenticator Password Manager Positive Reviews
Authenticator Password Manager works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Authenticator Password Manager.
⛔ Authenticator Password Manager Problems
